To all the reviewers who gave this place anything less than a 5 out of 5: you're dumb and have no credibility. I'm sure my experiences were far worse than any of yours and yet I wouldn't give this place anything less than a 5/5. Are you rating the place or the bad day you had that lead to your poor review?! Anyways, I arrived under less than ideal circumstances and yet Giacomo, the host, was incredibly apologetic and very helpful. I have nothing but good things to say about him because of his kindness and positive attitude. As for the building itself? It has all the charm you could ever want from an older Italian apartment. From the large classic portal into the complex, to the historical caged elevator, this place has charm and character in spades. The room was large, clean and classy. HVAC was fully adjustable for hot and cold and worked perfectly. The mini fridge was a very nice touch. The bathroom was clean, modern and had fantastic water pressure and plenty of hot water. It was a perfect peaceful sanctuary away from the busy streets of Napoli. It's not a 21st century modern Hiton or Continental hotel, but it's not supposed to be. It's a clean, classic, updated, old school charming European room where you will feel safe and can relax in peace. I will be back in Napoli soon, and I will happily stay here again. To all the haters, don't come back. Nobody likes your type anyways. To Giacomo, grazie mille! I look forward to seeing you again soon.