「This is the only upscale hotel I could find in Pathankot. It's new, clean and quaint. I love the pool design and layout. The staff is extremely helpful but there were some hiccups to overcome. For example, water leaking from light fixture requiring me to downgrade to a smaller available room, served uncooked chicken, housekeeper entered my room without permission or knocking or ringing the doorbell, late responses from the reception team.
I truly believe this place can be one of the "greats"...
「Excellent staff! Great spacious room. Clean and functional washroom. Some technical difficulties; there was power outage few times due to cold weather. During our 5 night stay, their internet was not functional because the technician never came to fix. Room service is very good, especially they have awesome chai. 」