Narusawa Narusawa Ice Cave Hotels

"The staff here are exceptional. They go above and beyond to make sure you have everything that you need and are so friendly and charismatic. We had a lovely stay at Shoji Lake Hotel. The facilities are ‘older’, very traditional Japanese hotel which made our stay a very homey experience. The onsen was wonderful, the indoor onsen was definitely a lot older, but the outdoor onsen was newly renovated and so nice. We will recommend Shojj to everyone going to Japan! "

"Staff was very understanding and helpful. Property was beautiful."

"This place looked amazing for villas. But if it comes down to ordering dinner for bbq. I would never do that again. It was so much meat but not other things to cook with. No oil or butter. Just raw vegetables and meet. We wasted our money for this. But over the hotel was soo pretty. If you really wanted to do glamming. You will enjoy the experience. "

"Stunning views, beautiful ambience, amazing staff, good food, lovely accommodations "

"incredible stay - a highlight of our trip! Everything was very clean and looked brand new - the view of Mount Fuji from the bed was amazing. I loved that there was a fully equipped kitchen and you could use the stocked food/wine/coffee for a small fee, it meant we didn't have to leave! Recommending this place to all of my friends :) "

"Very close to the lake and had underground parking. "

"Our stay was great. The staff was great. It was raining but we still had a great time. The room felt huge and was comfortable with heat and air. The curtains worked great. It's great to have an entire grill area to yourself. Just bring some food to grill. There's a small market within walking distance (.5mile) that has things like deer sausage and veggies. There's also a restaurant next to the market. You'll have to walk to get here or take a taxi but the bus stops are about half a mile away. We only had backpacks so walking through the countryside was a nice and relaxing treat for us. "

"Amazing service and beautiful views!"

"I loved this little cabin!! My entire family loved it and didn’t want to leave! Great location and convenient to Fuji. I only regret I didn’t book for longer"