8/10 还可以
angel
与家人及幼儿出行
2025 年 7 月 21 日
满意：清洁度
I was in 509. The plugs on the desk and end table by sofa did not work. The shower curtains are insanely short. I stay in a lot of hotels have not ever seen ones that short. It barely touched the top of the tub thus creating issues with making sure you didnt get water everywhere. I would recommed some better pillows. They were not good, even by typically hotel standards. The ice machine on the 5th floor doesnt work either. Im sure you hear things like this from guests all the time. I truly am not trying to be a complainer. I am merely presenting areas in which this nice hotel can be an amazing hotel.
Upon check in, i was pleasantly greeted by a lady who appeared to be trainging. As a former manager of a hotel, i inderstand the challenge of the trainer and trainee. That being said, the check in was difficult. I ususally use another brand when i travel throughout the country. The other brand's app is far easier to navigate. I rarely even have to stop at the front desk for check in. I do appreciate the ability to go straight to my room. There are times i do require digital keys and physical keys. I was surprised that i was unable to obtain both for use on either of rooms. So that was odd. I do realize that is something completly out of your control but maybe worthy to note if anyone ever does ask about possible improvements.
Overall, this stay was most pleasant. The staff was very nice. Things were clean. Housekeeping was attitive to our needs. The breakfast was very good.
angel
2025 年 7 月入住 2 晚