Very friendly staff and room was very clean. Our only concern was that the new taller high and soft top beds that they have in the rooms are so tall and soft that it is VERY hard for a 6 ft 6 inch person to get up into the bed, especially when the person is 72 years old and can't jump!!! We have stayed in 3 different hotels over the past month and have found these pillow tops in all of them. So, we understand that this may be the industry norm' now. Just a note that older people, who shrink as we get old, do not find the new normal bed heights to be a good thing for everyone. You need to hand out step stools!!! I have had 3 back surgeries and to get up into the bed, I have to try and lay down, roll over, then pull myself up to get to the pillows.
Also, when we were at a Day's Inn in Warner-Robins, GA last month, my husband got sick with pneumonia in the middle of the night. He was weak and I could not pull him back up into the tall bed. He was slipping off the bed and could not push himself back up that far into the bed. The ambulance driver could not either. He had to move the bed to let my husband fall down on the floor where he could pick him up and get him back into the bed, but with the help of 2 other people from the fire truck. I know that this is an unusual case, but that is what we ran into with the tall beds.
Other than that, for those that don't hurt themselves getting up into the beds, they are very comfortable once laying down on them.