办公桌、遮光窗帘、熨斗/熨衣板、免费婴儿床

关于威斯康星西纳许维尔温德姆速 8 酒店的点评

2 out of 5
威斯康星西纳许维尔温德姆速 8 酒店
6924 Charlotte Pike, Nashville, TN

点评

7.2

还可以

10 分 - 超赞。149 条好评,共有 609 条点评" "
8 分 - 还可以。210 条好评,共有 609 条点评" "
6 分 - 一般。140 条好评,共有 609 条点评" "
4 分 - 很差。69 条好评,共有 609 条点评" "
2 分 - 糟糕。41 条好评,共有 609 条点评" "

7.4/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

6.8/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Debbie

与配偶出行
Parking lot could use some work, was a little rogh
2024 年 5 月入住 1 晚
Manager 于 2024年05月7日 的回复
Hello Debbie,We appreciate your feedback on the parking lot condition and will address this with our team. Your comments help us improve our services for future guests.

6/10 一般

Patricia

与家人出行
满意:员工和服务
The entrance is scary getting in and out of the driveway!!!
2024 年 5 月入住 2 晚
Manager 于 2024年05月6日 的回复
Hello Patricia,We appreciate your feedback and will take it into consideration for future improvements. Our aim is to provide a comfortable experience for all our guests. We hope this issue did not overshadow the rest of your stay.

10/10 超赞

Lucinda

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good rates
2024 年 4 月入住 1 晚
Manager 于 2024年04月23日 的回复
Hello Lucinda,We appreciate your feedback on our competitive rates. If you have any further comments or suggestions, please feel free to reach out to us.

6/10 一般

Alisa

与家人及幼儿出行
满意:员工和服务,清洁度
Convenient to Interstate. We were traveling a needed a place to stop for the night. It was a good place to stop without paying too much just outside of Nashville. The room was clean nut did have an odd smell.
2024 年 4 月入住 1 晚
Manager 于 2024年04月7日 的回复
Hello Alisa,We appreciate you choosing our hotel for your stopover near Nashville. Thank you for noting the cleanliness of the room, although we regret any discomfort caused by the smell you experienced. We value your feedback and will address this matter with our team to ensure a better experience for our future guests.

10/10 超赞

Connie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient to Vanderbilt.
2024 年 4 月入住 1 晚
Manager 于 2024年04月7日 的回复
Hello Connie,We're glad to hear you found our location near Vanderbilt convenient. We appreciate your positive feedback and hope you had a pleasant stay overall. If you have any further comments or suggestions, please don't hesitate to reach out to us.

6/10 一般

Naomi

与家人出行
满意:员工和服务
Really needs to be updated. But staff was very friendly
2024 年 3 月入住 1 晚
Manager 于 2024年04月4日 的回复
Hello Naomi, We appreciate your feedback and are pleased to hear you found our staff friendly. Thank you for bringing your concerns to our attention; we will consider them as we continue to enhance our guest experience.

4/10 很差

Scot

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
Very dirty and gross rooms. Area was a little shady and did not feel very secure.
2024 年 3 月入住 1 晚
Manager 于 2024年04月3日 的回复
Hello Scot, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. The safety and comfort of our guests is our top priority. Your concerns will be shared with the appropriate team members for further review and improvement. Thank you for bringing this to our attention.

6/10 一般

Porscher

满意:清洁度、员工和服务、住宿条件和设施
This property was nice beds and pillows were outdate but i enjoyed my stay
2024 年 3 月入住 1 晚
Manager 于 2024年03月29日 的回复
Hello Porscher,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay despite the outdated beds and pillows. We appreciate your kind words and hope to welcome you back in the future for another great experience.

10/10 超赞

Greg

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Manager 于 2024年03月29日 的回复
Hello Greg,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience at our hotel.

10/10 超赞

Cathleen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient, friendly, good location
2024 年 2 月入住 1 晚
Manager 于 2024年03月22日 的回复
Hello Cathleen,We appreciate your positive feedback and are glad to hear you found our hotel convenient, with friendly service, and in a good location. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 超赞

najib

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Manager 于 2024年03月3日 的回复
Hello najib,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back in the future for another outstanding stay.

10/10 超赞

cheryl

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was easy access to food gas and hospital for reasonable rate
2024 年 2 月入住 4 晚
Manager 于 2024年02月23日 的回复
Hello cheryl,We are pleased to hear that you found our hotel conveniently located for your needs. We strive to offer competitive rates and a convenient location for all our guests' comfort. Should you choose to stay with us again, we hope to provide you with the same ease and convenience during your stay.

4/10 很差

Ismail

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am a Wyndham rewards member. And they are robbed my belongings in Dickson and I missed my attorney brothers wedding, also left their car keys in my car illegally. Patell LLC from Dickson to where the next honest Patel (no relationship) I also had my phone stolen, a silver fox mink etc. I set up 📸 linked via WiFi. I will be pressing criminal and civil suits/charges.
2024 年 2 月入住 2 晚
Manager 于 2024年02月21日 的回复
Hello Ismail, We are sorry to hear about your experience and appreciate you sharing your concerns with us. We recommend reaching out to the hotel's management team directly to address this matter further. We value your feedback and take all guest concerns seriously.

6/10 一般

Joseph

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Big misunderstooding
Some how they give another key to another person and this dude open my door and through that my room 106 was his. He left and front deck called and said it was a mistake. Other that no problem
2024 年 2 月入住 1 晚
Manager 于 2024年02月16日 的回复
Hello Joseph,Thank you for bringing this to our attention. We apologize for the confusion with the key and appreciate your understanding. We strive to provide a secure and comfortable stay for all our guests and will ensure that this does not happen again in the future. If you have any further concerns, please do not hesitate to reach out to our management team.

10/10 超赞

mary ann

满意:清洁度、员工和服务、住宿条件和设施
Very friendly and kind staff
2023 年 12 月入住 2 晚
Manager 于 2024年01月2日 的回复
Hello mary ann,Thank you for your kind words about our staff! We strive to provide friendly and attentive service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another excellent stay.

10/10 超赞

Bonnie

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the best Super 8 of all time.
2023 年 12 月入住 1 晚
Manager 于 2023年12月27日 的回复
Hello Bonnie,We're thrilled to hear that your experience at our Super 8 was exceptional! Thank you for your kind words and for choosing to stay with us. If there's anything else we can do to make your next visit even more memorable, please let us know.

2/10 糟糕

Miguel

与配偶出行
不满意:服务设施
I didn't have the check in
2023 年 12 月入住 1 晚
Manager 于 2023年12月23日 的回复
Hello Miguel, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

8/10 还可以

Jimmy

满意:员工和服务,清洁度
Convenient location but hotel was very outdated for the high price
2023 年 11 月入住 1 晚
Manager 于 2023年11月29日 的回复
Hello Jimmy,Thank you for your feedback on our hotel's location. We appreciate your comments and value your input regarding the condition of our property. Rest assured, we constantly strive to improve our facilities and take guest feedback seriously. We will share your comments with our team for further evaluation.

10/10 超赞

John

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend Stay
Great spot to stay for a couple of nights for a weekend in Nashville. Nice folks at the front desk, and no complaints about the room. If you want a more robust breakfast, the Waffle House right out front is a really good option.
2023 年 11 月入住 2 晚
Manager 于 2023年11月15日 的回复
Hello John,Thank you for choosing our hotel for your weekend in Nashville! We're glad to hear that you found our front desk staff to be friendly and your room satisfactory. We appreciate your feedback on breakfast options nearby, including the Waffle House right out front. We hope to welcome you back in the future for another enjoyable stay!

10/10 超赞

johnny

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My go to place to stay when in Nashville. Rooms always clean. Staff is great.
2023 年 11 月入住 1 晚
Manager 于 2023年11月14日 的回复
Hello johnny,Thank you for always choosing our hotel as your go-to place to stay in Nashville! We appreciate your kind words about our clean rooms and great staff. We hope to continue to exceed your expectations during your future visits. We look forward to welcoming you back soon!

8/10 还可以

John

与配偶出行
满意:服务设施
First time staying and everything met our expectations.
2023 年 11 月入住 1 晚
Manager 于 2023年11月14日 的回复
Hello John,Thank you for choosing our hotel for your first visit. We are delighted to hear that everything met your expectations. We hope to welcome you back soon for another excellent stay.

10/10 超赞

Dustin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean comfortable and friendly.
2023 年 10 月入住 3 晚
Manager 于 2023年10月31日 的回复
Hello Dustin,Thank you for your kind words about our hotel! We take pride in providing a clean and comfortable environment for our guests. It's great to hear that our staff was friendly and made you feel welcome. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 超赞

David

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend
This motel is not the Ritz, if you’re expecting that look elsewhere. However, it is clean and in a good area of town. I would stay here again.
2023 年 10 月入住 2 晚
Manager 于 2023年10月21日 的回复
Hello David,Thank you for your feedback! We're glad to hear that you found our motel clean and situated in a convenient location. We appreciate your loyalty and look forward to welcoming you back in the future.

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
GREAT PLACE
2023 年 10 月入住 1 晚
Manager 于 2023年10月18日 的回复
Hi Michael,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 超赞

Patty

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Manager 于 2023年09月30日 的回复
Hello Patty,Thank you so much for the incredible rating. We look forward to your next visit.

8/10 还可以

Eric

满意:清洁度、员工和服务、住宿条件和设施
Nice place
2023 年 9 月入住 1 晚
Manager 于 2023年09月27日 的回复
Hi Eric,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 超赞

Kathryn

2023 年 9 月入住 5 晚
Manager 于 2023年10月15日 的回复
Hello Kathryn,Thank you for the perfect rating! We are delighted to hear that you had such a great experience at our hotel. We hope to welcome you back soon!

10/10 超赞

Chris

2023 年 8 月入住 1 晚
Manager 于 2023年09月19日 的回复
Hello Chris,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

8/10 还可以

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Manager 于 2023年08月7日 的回复
Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 还可以

Melissa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Manager 于 2023年08月2日 的回复
Hello Melissa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 很差

steven

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
roaches
roaches
2023 年 7 月入住 1 晚
Manager 于 2023年07月31日 的回复
Hello steven, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 超赞

Sanchez Henry

2023 年 7 月入住 1 晚
Manager 于 2023年08月16日 的回复
Hello Sanchez Henry,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 还可以

LaWanda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and helpful. The room was clean. The shower seemed a little in need, but it was a good stay.
2023 年 7 月入住 1 晚
Manager 于 2023年07月27日 的回复
Hi LaWanda,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 超赞

Laura

2023 年 7 月入住 1 晚
Manager 于 2023年07月19日 的回复
Hello Laura,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 还可以

Michelle

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Concert trip was a success
We were coming in town to see a concert, reservations were accurate and timely, registration staff was great, rooms were clean, had trouble with a shower in one of the rooms, but overall stay was great
2023 年 7 月入住 2 晚
Manager 于 2023年07月14日 的回复
Hello Michelle,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and comments about our shower. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 超赞

Melissa,Michigan city

2023 年 6 月入住 1 晚
Manager 于 2023年07月22日 的回复
Hello Melissa,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 超赞

Ron

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean good hotel for the price range
Clean good hotel for the price range
2023 年 6 月入住 1 晚
Manager 于 2023年06月22日 的回复
Hi Ron, It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, great value for money, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

8/10 还可以

Courtney

与配偶出行
满意:员工和服务,清洁度
The room was clean. But, it’s very outdated and smelled musty and old. Overall, we had a decent stay.
2023 年 6 月入住 2 晚
Manager 于 2023年06月22日 的回复
Hello Courtney, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 超赞

Mayte

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 4 晚
Manager 于 2023年06月22日 的回复
Hello Mayte,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 还可以

John

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
location
2023 年 5 月入住 1 晚
Manager 于 2023年06月2日 的回复
Hello John,We appreciate your rating of our hotel and the feedback you have shared pertaining to our location. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 超赞

Margaret

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
I had a hard time finding, drove around in circles before I COULD get there. Not well readable from the street
2023 年 5 月入住 1 晚
Manager 于 2023年05月25日 的回复
Hello Margaret,We appreciate that you've taken the time to share with us regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 超赞

PAUL

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nothing wrong with this hotel
2023 年 5 月入住 1 晚
Manager 于 2023年05月21日 的回复
Hello PAUL,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 还可以

Mark

满意:客房舒适度,员工和服务
2023 年 5 月入住 2 晚
Manager 于 2023年05月20日 的回复
Hello Mark,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 一般

Ashley

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Manager 于 2023年05月10日 的回复
Hello Ashley,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 还可以

Michael

2023 年 5 月入住 1 晚
Manager 于 2023年05月10日 的回复
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 超赞

Kori

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Manager 于 2023年05月8日 的回复
Hello Kori,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 超赞

Linda

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Too tall beds
Very friendly staff and room was very clean. Our only concern was that the new taller high and soft top beds that they have in the rooms are so tall and soft that it is VERY hard for a 6 ft 6 inch person to get up into the bed, especially when the person is 72 years old and can't jump!!! We have stayed in 3 different hotels over the past month and have found these pillow tops in all of them. So, we understand that this may be the industry norm' now. Just a note that older people, who shrink as we get old, do not find the new normal bed heights to be a good thing for everyone. You need to hand out step stools!!! I have had 3 back surgeries and to get up into the bed, I have to try and lay down, roll over, then pull myself up to get to the pillows. Also, when we were at a Day's Inn in Warner-Robins, GA last month, my husband got sick with pneumonia in the middle of the night. He was weak and I could not pull him back up into the tall bed. He was slipping off the bed and could not push himself back up that far into the bed. The ambulance driver could not either. He had to move the bed to let my husband fall down on the floor where he could pick him up and get him back into the bed, but with the help of 2 other people from the fire truck. I know that this is an unusual case, but that is what we ran into with the tall beds. Other than that, for those that don't hurt themselves getting up into the beds, they are very comfortable once laying down on them.
2023 年 5 月入住 1 晚
Manager 于 2023年05月8日 的回复
Hello Linda, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 超赞

deleisa

2023 年 4 月入住 2 晚
Manager 于 2023年05月25日 的回复
Hello deleisa,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 很差

Wanda

团体旅客
满意:住宿条件和设施
不满意:员工和服务
2023 年 4 月入住 1 晚
Manager 于 2023年04月22日 的回复
Hello Wanda,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 还可以

Israel

与家人出行
It was not quiet, it literally sounded like a marching band in the room above us, the ceiling was creaking from the stomping. The shower surround was filthy with nicotine and the baseboards were pulling away from the walls. The blankets on the bed were stained also. I will say the parking was good and vehicles seemed safe.
2023 年 4 月入住 2 晚
Manager 于 2023年04月19日 的回复
Hello Israel, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.