Natural System of Wrangel Island Reserve Holidays

Staff were very pleasant and helpful

Staff was awesome and helpful

There were stained pillows, the mattress had a large stain on it when i was turning down to leave. The wifi was very spotty, and i couldnt stream my phone because your chromecast wouldnt stay connected. But whats crazier is that when i tried to call the front desk to ask about it the hotel phone would dial but not connect leaving silence on the other end. The room had a great view, and great water pressure but if we're talking quality, this wasnt it. Even the furniture is in need of refreshing as the door hanldes were loose and some doors were hard to even get open. This is something id expect from a fremont hotel, but not a virgin/hilton property. Do better

Brand new smell and modern twist layout. We loved our stay, from the spotless room, comfortable bed, and great atmosphere

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.