“When I arrived, the guest in front of me had to get reassigned because there were issue in the floor they were on. This was obviously weighing in the front desk team as I was greeted with sarcasm on how amazing the hotel was. We got into our room really easily and then found the floors in vacuumed and the trash full from the previous person staying there. It was also very hot - we went to turn on the AC and noticed a notice above the thermostat informing us AC does not exist - we were in for a……
