"Breakfast is great for the price. I don't like the locks personally. It's very difficult to get in the room as the card doesn't work most of the time."
"Clean room and the best hotel staff I have come across friendly and accommodating for little ones. Out little guy played "work" with a worker because she looked lonely by herself hm.
From valet to the restaurant, all the employees are too of the line."
"First time staying at Encore property. 5Star experience with hotel amenities and services. Loved the complimentary shuttle service, both by water and land. Several restaurants on property were closed during our stay. I would have liked to have known that information previously."
"If I could give the staff 6 stars or more I would. They went above and beyond allowing me to check in early after a red eye. I’m sure it’s guaranteed but they made it work.
New king beds seem recently renovated and are very very nice."
"My first room had some yellow wet spots all over my bed cover. They moved me and then that room the a/c didn’t work and made a horrible noise. This was a really pricey venue for these kinds of oversights and problems. The staff were friendly and helpful. I was attending a conference here otherwise would have not stayed. Additionally to have to pay over 70 a night for parking on top of the hotel expense was absolutely ridiculous. Way too expensive for what this is."
"Location was excellent for our needs. Luis, Juan and others whose names I did not get were professional, friendly and helpful. The greeters in the lobby were welcoming and friendly. Definitley would stay, again."