New Hartford Hotel with Pool

"I reserved 3 rooms for my daughter’s graduation. We arrived at the hotel 3:40pm on Saturday and the rooms were not ready. We ended up checking into only 1 room at first after 4pm because we had to clean up and get ready for dinner. We ended up going to the dinner reservations 30 minutes late. The last room wasn’t even ready until we got back from dinner. What made the matter worse was that the hotel didn’t even take care of us other than giving us some water. It almost ruined our graduation weekend."

"Second time staying here. It was busy which made breakfast crowded but there was always plenty of everything! Always clean, friendly, convenient. "

"In town for basketball tournament we got to the room Walk in room dropped our stuff and we’re out the door, first look the room looked decent, didn’t get a chance to check the bathroom till we got back at 10pm. Once we got back we went to shower, only to find out we wouldn’t be showering in that bathroom with the condition of the room. After debating for 20 minutes we decided to just check out and make the 3 hr drive home. The jointing door in our room wouldn’t fully shut. So that felt unsafe."

"Too noisy from truck and train. No sleep. Don’t stay here pay a few dollars more"

"Parking is spacious, Rooms were clean"

"Clean room, helpful staff, hotel could use some updating. Breakfast was a solid spread with many options, not a lot for those who are more health conscious though. Fitness facility has many broken pieces of equipment and no water, but useable and able to get a decent workout in."

"Nice quiet rooms. Helpfuf staff."

"Great service… very clean"

"The check in person was outstanding...courteous, friendly, helpful. He noticed that we're older folks and offered us a first floor room with parking right outside the door, which we appreciated. The only negatives were that even though it was obvious the bath had been cleaned, no extra rolls of toilet paper were provided which necessitated a trip to the front desk, and for some strange reason the trashcan in the bedroom had not been emptied. Other than that, all okay."