大堂休息區

新希望套房旅店的評價

3 out of 5
新希望套房旅店
6426 Lower York Rd, New Hope, PA

評價

8.0

很好

10 分評分,優異;1005 則評價中有 406 則" "
8 分評分,不錯;1005 則評價中有 333 則" "
6 分評分,一般;1005 則評價中有 141 則" "
4 分評分,欠佳;1005 則評價中有 83 則" "
2 分評分,很差;1005 則評價中有 42 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

4/10 欠佳

Maxwell

伴侶同遊
讚好:整潔度和設施服務
Could have been better. When we got to our room, the toilet was clogged, it was missing an iron for the ironing board, and one of our sheets had a hole in it (probably from a cigarette). On top of that, when we came back to our room at night our keycards stopped working so we had to go to the desk for a replacement.
於 2024 年 4 月住了 2 晚

8/10 不錯

Nancy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only negative would be the cleaning service in our room. The tub had hairs in it as well as around the toilet. The rug Under the bed was dirty and our sheet on the bed old because there was a small tear in it. Front desk was very nice and informative.
於 2024 年 4 月住了 1 晚
Hope Inn and Suites Management 於 2024年5月3日的回應
Dear Nancy,Thank you for bringing this to our attention. We apologize for the lapse in cleanliness in your room. This does not reflect our standards, and we take your feedback seriously. We'll address these issues with our housekeeping team to ensure our cleaning protocols are followed diligently. We're glad you found our front desk staff to be friendly and informative, and we appreciate your understanding. Your satisfaction is important to us, and we hope to have the opportunity to make it right on your next visit. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Thank You,Hope Inn and Suites Management

10/10 優異

Mindy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年5月2日的回應
Dear Mindy,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in New Hope Inn and Suites many more times.Thank You,New Hope Inn and Suites Management

6/10 一般

ariane

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
clean, staff was very accommodating and very nice. what you would expect from a motel
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月30日的回應
Dear Ariane,We're delighted to hear that you found our motel to be clean and that our staff was accommodating and friendly during your stay. Providing a clean and welcoming environment for our guests is a top priority, and we're glad that we met your expectations in this regard. Your satisfaction is important to us, and we strive to deliver the level of service you expect. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 優異

Katherine (Bangor)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This is our second time staying and it was convenient to the town of New Hope and Lahaska
於 2024 年 4 月住了 2 晚
New Hope Inn and Suites Management 於 2024年4月30日的回應
Dear Kathrine,We're thrilled to welcome you back for your second stay with us! It's fantastic to hear that our location near the towns of New Hope and Lahaska continues to meet your needs and provide convenience during your visit. We appreciate your continued patronage and are delighted to have you as our guest once again. Thank you for choosing to stay with us, and we look forward to providing you with another enjoyable experience. If there's anything specific you'd like us to do to ensure your stay is even better than the last, please don't hesitate to let us know. We're here to make your visit memorable and hassle-free!Thank You,New Hope Inn and Suites Management

8/10 不錯

Jacquelyn

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We liked the clean comfortable beds. We enjoyed the great hot breakfast available. It was an enjoyable visit to New Hope, P.A.
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月22日的回應
Dear Jacquelyn,We're delighted to hear that you enjoyed your visit to New Hope, P.A. and that you found our clean, comfortable beds and hot breakfast to your liking! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could contribute to your positive experience. Thank you for your kind words, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to assist you, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 優異

paul

讚好:職員與服務和住宿狀況
Very quiet and good location
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月25日的回應
Dear Paul,We're delighted you enjoyed the peaceful atmosphere and convenient location during your stay with us! Providing a quiet environment for guests to relax and unwind is one of our top priorities. Thank you for choosing our hotel, and we hope to welcome you back for another peaceful stay in the future. Please let us know if there's anything else we can do to make your next visit even more enjoyable!Thank You,New Hope Inn and Suites Management

6/10 一般

James (New Port Richey)

不滿:職員與服務
The property was adequate. They advertised a free breakfast buffet. There was nothing ready on a Sunday morning. The one person in charge of getting it ready was late by quite a bit and then proceeded to tell everyone as they entered that breakfast was not ready and it would be another 15 minutes. The toaster did not work. Lighting was poor. Otherwise the room was fine and clean. Location was good and convenient.
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月18日的回應
Dear James,We apologize for the inconvenience you experienced with our breakfast service during your stay. Providing a seamless and satisfying experience, including breakfast, is essential to us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we'll use it to address the issues you mentioned and make improvements moving forward. Thank you for bringing these matters to our attention, and we appreciate your understanding. We're glad you found the room clean and the location convenient. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable experience for you. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 優異

Suzanne

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice setting at a reasonable price.
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月18日的回應
Dear Suzanne,We're delighted to hear that you enjoyed the setting of our hotel at a reasonable price! Providing a comfortable and affordable experience for our guests is important to us, and we're thrilled that you found value in your stay with us. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 優異

Lori

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place is a little gem. We stayed here b/c it was getting late and we didnt want to drive home. We were at New Hope, this hotel is about 10 minutes away and was around $100 a night. Check in was smooth and the beds were very comfortable. We just had a standard room with a King size bed so nothing extraordinary. The next morning they had a stanard complimentary breakfast muffins, eggs, juice etc. Outside they have a pool aria with a outside bar and a large seating area. It was still to cold for this to be open so we are going to go back during warmer weather to check out the pool.
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月18日的回應
Dear Lori,We're thrilled to hear that you found our hotel to be a little gem during your stay! We strive to provide a comfortable and convenient experience for our guests, and we're delighted that we met your expectations. It's lovely that you enjoyed the smooth check-in process, comfy beds, and complimentary breakfast. We can't wait for you to return to enjoy our pool area and outside bar during warmer weather. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 優異

robert

伴侶同遊
讚好:設施服務
Has a time beautiful area and hotel
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月18日的回應
Dear Robert,We're delighted you found our hotel and its surroundings beautiful! We aim to provide a serene and picturesque environment for our guests, and we're thrilled that you enjoyed your time with us. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

8/10 不錯

Rachel

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not bad for the price. Easy to get to river with Uber
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月16日的回應
Dear Rachel,We're pleased to hear that you found value in your stay with us and that our location made it convenient for you to access the river with Uber. Providing a comfortable and accessible experience at a reasonable price is vital to us, and we're delighted that we could meet your expectations. Thank you for choosing us, and we hope to have the opportunity to host you again in the future for another enjoyable stay!Thank You,New Hope Inn and Suites Management

10/10 優異

Edward

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月12日的回應
Dear Edward,We're thrilled to hear that you had a great experience! If you have any further feedback or anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Thank You,New Hope Inn and Suites Management

10/10 優異

Jenny

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月11日的回應
Dear Jenny,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in New Hope Inn and Suites many more times.Thank You,New Hope Inn and Suites Management

10/10 優異

Candido

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年4月4日的回應
Dear Candido,Thank you for a Perfect Score Rating on your New Hope Inn and Suites stay.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

10/10 優異

Matthew (South Setauket)

伴侶同遊
The location was very clean and quiet. They cared for the property and offered stay in options with the food and bar service. It was also a quick drive into downtown New Hope or Lambertville. I would stay here again
於 2024 年 3 月住了 3 晚
New Hope Inn and Suites Management 於 2024年4月3日的回應
Dear Matthew,We're delighted to hear that you found our location clean and tranquil and that our team's care for the property was evident during your stay. It's lovely to know that you appreciated our stay-in options for food and bar service and our convenient proximity to downtown New Hope and Lambertville. Thank you for your kind words, and we can't wait to welcome you back for another enjoyable stay in the future!Thank You,New Hope Inn and Suites Management

8/10 不錯

Dillon

於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年4月19日的回應
Dear Dhillon,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,New Hope Inn and Suites Management

10/10 優異

Johanna

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay and awesome breakfast!! Will be back!
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年3月28日的回應
Dear Johanna,We're thrilled you had a great stay with us and enjoyed our fantastic breakfast! Your satisfaction is our top priority, and we're delighted to know that we exceeded your expectations. We can't wait to welcome you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again soon! Safe travels!Thank You,New Hope Inn and Suites Management

10/10 優異

allen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
was good
於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年3月28日的回應
Dear Allen,We're glad to hear that you found some aspects of your stay to be satisfactory. Your feedback is important to us, and we're committed to continuously improving our services to ensure a great experience for all our guests. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience in the future, please feel free to share. Thank you for choosing to stay with us, and we look forward to welcoming you back for an even better stay next time!Thank You,New Hope Inn and Suites Management

6/10 一般

John

讚好:職員與服務
不滿:住宿狀況
於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年3月28日的回應
Dear John,Thank you for rating your stay at  New Hope Inn and Suites.  We are glad to learn that your stay at our New Hope Inn and Suites Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,New Hope Inn and Suites Management

10/10 優異

Charles

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The free breakfast was wonderful!
於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年3月27日的回應
Dear Charles,We're delighted you enjoyed the complimentary breakfast during your stay! Providing a satisfying breakfast experience is essential to us, and we're glad it met your expectations. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Thank You,New Hope Inn and Suites Management

4/10 欠佳

Jeremy

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Place is a run down motel with a pretty face in front. They redid the lobby and restaurant in front while the back is terrible. Dog barking in another room at random times all through out the night. An outlet with 2 lamps plugged into it didn’t work including the light next to the bed. View of a decrepit tennis court. Check in staff was less than pleasant. They know the outlet doesn’t work because the mini split ac/heater is plugged into a free floating rigged metal outlet box just laying on the floor with the romex wire coming out of the wall (crazy). That same mini split also sounded like it was going to explode at random times throughout the night. Uhhh yeah, I’d suggest a different place.
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年3月27日的回應
Dear Jeremy,We sincerely apologize for the negative experience you had during your stay. It's disheartening to hear about the issues with cleanliness, maintenance, and noise disturbances. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made promptly. Please know that this does not reflect the standard of service and quality we strive to provide to our guests. We understand your frustration and regret that we fell short of your expectations. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to contact us directly.  Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely,New Hope Inn and Suites Management

10/10 優異

Patricia

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The beds were extremely comfortable! Like sleeping on a cloud. The facility was clean and well maintained.
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年3月27日的回應
Dear Patricia,We're thrilled to hear that you had a comfortable stay with us! Providing a restful and clean environment for our guests is our top priority, and we're delighted that you found our beds to be extremely comfortable and our facility well-maintained. Your comfort and satisfaction are important to us, and we hope to welcome you back for another relaxing stay!  If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

10/10 優異

Ysmael

讚好:整潔度、職員與服務和住宿狀況
Me and my wife stayed here for st patricks day weekend and it was great. So close to peddlers village. We enjoyed the bar and the complimentary breakfast aswell. We cant eait to come back in the summer
於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年3月20日的回應
Dear Ysmael,Thank you for choosing to spend the weekend of St. Patrick's Day with us! We're delighted you and your wife had a great stay.  Our proximity to Peddler's Village added to your experience, and you enjoyed our bar and complimentary breakfast. We can't wait to welcome you back in the summer for another fantastic stay!  If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank You,New Hope Inn and Suites Management

8/10 不錯

Pamela

伴侶同遊
讚好:整潔度和職員與服務
The room was comfortable. bed was comfortable. outside looked like a motel and had to walk outside in rain to bring up bags.
於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年3月16日的回應
Dear Pamela,We're pleased to hear that you found the room comfortable and the bed to your liking.  However, we apologize for any inconvenience caused by the exterior appearance of our property, resembling a motel, and the inconvenience of bringing up your bags in the rain.  Your feedback is important to us, and we will consider it as we strive to improve our guests' experiences.  If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know.  We appreciate your understanding and hope to welcome you back again soon.Thank You,New Hope Inn and Suites Management

8/10 不錯

Connie

於 2024 年 3 月住了 2 晚
New Hope Inn and Suites Management 於 2024年4月2日的回應
Dear Connie,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

8/10 不錯

Lourdes

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年3月12日的回應
Dear Lourdes,Thank you for staying with us when you visited New Hope Inn and Suites.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at New Hope Inn and Suites!Thank You,New Hope Inn and Suites Management

8/10 不錯

Shawn

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Like how close it is to downtown New Hope. Like the bar within the hotel and the bartender. Rooms are decent for the price. The shower isn’t the best as the shower head is low for me but not a big deal.
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年3月11日的回應
Dear Shawn,We're delighted to hear that you enjoyed our convenient location near downtown New Hope and that you appreciated the hotel bar and bartender.  It's great to know that you found our rooms decent for the price.  We apologize for any inconvenience caused by the low showerhead, and we appreciate your understanding.  Your feedback is valuable, and we'll consider it as we strive to improve our amenities.  Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.  Thank you for choosing us for your accommodation needs!Thank You,New Hope Inn and Suites Management

10/10 優異

Jacqueline

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The inn was beautiful and immaculate . Piano bar on Thursday I enjoyed immensely. Karaoke on Friday was bringing back beautiful memories. Yes I would 1000 percent recommend it. Staff was so amazing. You couldn't ask for better. In fact we extended our stay 2 days 💜
於 2024 年 3 月住了 1 晚
New Hope Inn and Suites Management 於 2024年3月5日的回應
Dear Jacqueline,Thank you for your wonderful review!  We're thrilled to hear that you found our inn beautiful and immaculate and that you enjoyed the piano bar on Thursday and karaoke on Friday.  It's fantastic to know that you had such a memorable and enjoyable experience during your stay.  We're grateful for your kind words about our staff, and we're delighted that they were able to make your stay even better.  We appreciate your recommendation and are thrilled that you extended your stay for an additional two days.  We can't wait to welcome you back for another amazing experience in the future!Thank You,New Hope Inn and Suites Management

10/10 優異

DAMEION

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice area large property safe and clean
於 2024 年 2 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月27日的回應
Dear Dameion,Thank you for sharing your positive impressions!  We're pleased to hear that you enjoyed the nice area, and large property, and felt that it was safe and clean.  Creating a welcoming and secure environment for our guests is important to us, and we're glad we could provide that during your stay.  If there's anything specific you appreciate or if there's anything else we can do to enhance your experience, please let us know.  We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Thank You,New Hope Inn and Suites Management

6/10 一般

Ann Teresa

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Staff was nice but the property and rooms are very outdated
於 2024 年 2 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月7日的回應
Dear Ann Teresa, We appreciate your kind remarks about our staff.  Ensuring guest comfort is our priority. Regarding the property and rooms, we're dedicated to continuous improvement and are currently reviewing plans for renovations to enhance our guests' experiences.  Your feedback is invaluable as we strive to modernize and elevate our facilities to meet the evolving needs of our guests.  We hope you'll consider staying with us again in the future to experience the positive changes firsthand.  Thank you for sharing your insights.Thank You,New Hope Inn and Suites Management

10/10 優異

Scott

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月7日的回應
Dear Scott,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

8/10 不錯

Carolyn

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月6日的回應
Dear Carolyn,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

10/10 優異

LaSandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
The Staff are very professional.
於 2024 年 2 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月6日的回應
Dear LaSandra, We deeply appreciate your acknowledgment of our team's professionalism.  Ensuring exemplary service is at the core of our values, and we're thrilled that our staff made your stay exceptional.  We continually strive to uphold high standards of professionalism to exceed our guests' expectations.  Your recognition motivates us to maintain this level of excellence.  Thank you for choosing us, and we look forward to welcoming you back for another memorable experience.Thank You,New Hope Inn and Suites Management

2/10 很差

Kamelia

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Misleading policies and very rude staff
I want to start by saying I normally don’t leave bad reviews. But this was such a disappointing stay. I booked this hotel as a romantic night away for my husband’s birthday. The only reason I picked this hotel was because it was pet-friendly and I really wanted a suite with a jacuzzi tub. Paid so much extra for it too! Well after driving for nearly 2 hours we get to the hotel and are told we can’t have our dog in a suite. This wasn’t listed anywhere on the hotel’s own website, or on the hotels.com website listing. If I had known I never would have booked this hotel. The front desk guy (sitting in an undershirt, on his phone) couldn’t care less about our predicament. He was so apathetic and frankly kind of rude. I wasn’t going to make my husband turn around and drive back home 2 hours on his birthday (also missing our dinner reservation) so we were forced to downgrade to a regular room with our pup. The room itself smelled weird, was dated, and the bathroom wasn’t very clean, and we were really just put off from the whole experience with the front desk. 10/10 do not recommend
於 2024 年 2 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月6日的回應
Dear Kamelia,We sincerely apologize for the disappointing experience you had during your stay.  We regret any inconvenience caused by the oversight regarding pet-friendly suites.  We appreciate your feedback and have taken immediate steps to rectify the information on our website.  We understand the significance of special occasions and regret any impact on your celebration.  Rest assured, your concerns about cleanliness and service will be addressed with our team to ensure a better experience for future guests.  We hope you'll consider giving us another chance to provide the exceptional stay you deserve.  Thank you for bringing these issues to our attention.Sincerely,New Hope Inn and Suites Management

10/10 優異

Joseph

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here while attending a wedding in the area. Everyone n Everything was wonderful at this place. Would definitely recommend this place. 🌹
於 2023 年 12 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月30日的回應
Dear Joseph, Thank you for choosing our hotel for your stay during the wedding.  We're delighted to hear that you found everything wonderful.  It was our pleasure to host you, and we appreciate your recommendation.  Our team strives to provide exceptional service, ensuring every guest has a memorable experience.  We look forward to welcoming you back in the future.Thank You,New Hope Inn and Suites Management

8/10 不錯

Joseph

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月23日的回應
Dear Joseph,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

10/10 優異

Chin-Kyong

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Second time staying here, just spent a weekend with my bestie for her 30th…. Place is clean and quiet, staff is very friendly, rooms are up to date, no weird smells, property is clean, they had the heat on in the room so it was nice and toasty when we checked in yeaterday, prices are great, location is perfect as it is 10 min to New Hope or Peddler’s Village… they also have an outdoor pool and poolside bar Will def come back in the summer!
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月23日的回應
Dear Chin-Kyong, Thank you for choosing us for your second stay and celebrating a special occasion with us!  We're delighted to hear you found our hotel clean, quiet, and up-to-date.  Our friendly staff takes pride in creating a welcoming atmosphere.  It's wonderful that you enjoyed the toasty room, affordable prices, and convenient location.  We look forward to welcoming you back in the summer to experience our outdoor pool and poolside bar.  Your satisfaction is our priority, and we appreciate your positive feedback.  Safe travels until we have the pleasure of hosting you again!Thank You,New Hope Inn and Suites Management

10/10 優異

Kelli

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月24日的回應
Dear Kelli,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

8/10 不錯

Donald

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
New Hope Inn and Suites Management 於 2024年1月23日的回應
Dear Donald,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,New Hope Inn and Suites Management

8/10 不錯

Rende

於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月6日的回應
Dear Rende,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,New Hope Inn and Suites Management

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月17日的回應
Dear Anonymous,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

4/10 欠佳

真實旅客

多人同遊
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Did Not Feel Safe
Lobby was friendly and inviting; however it was a quite a trek from the lobby to our room. Didn't realize all rooms were on the outside--did NOT seem safe and we did not feel safe. Overall the room was clean, but the coffee maker was missing the pot. And given that the lobby was a quarter mile away, we just went without. The ceilings had stains/damage that diminished the quality of the room. The walls were thin and everything in adjoining rooms could be heard. This made for a very anxious night, especially considering that we already did not feel safe. Since clean and safe are the two priorities I look for when staying in a hotel, we will not be returning to this one.
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月16日的回應
Dear Anonymous, We appreciate your feedback and apologize for any inconvenience you experienced.  We're glad you found our lobby welcoming.  We understand your concerns about the room location and safety perception; rest assured, our property is secure.  We apologize for the missing coffee pot and room imperfections, and we'll address these promptly.  Our goal is to ensure a clean and safe environment for all guests.  We regret that your stay fell short of expectations and invite you to contact us directly to discuss further.  We value your input and hope for the opportunity to welcome you back with an improved experience.Thank You,New Hope Inn and Suites Management

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
Not everyone likes pepper on their eggs
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月16日的回應
Dear Joseph,We appreciate your feedback and understand that individual preferences vary.  Our goal is to cater to diverse tastes, and we apologize if the pepper on your eggs did not meet your expectations.  We value your input and will use it to enhance our culinary offerings.  Please feel free to inform our staff of any specific preferences during your next visit, and we'll do our best to ensure a more personalized dining experience.  Thank you for choosing our hotel, and we look forward to welcoming you back soon.Thank You,New Hope Inn and Suites Management

10/10 優異

Joseph

於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年2月6日的回應
Dear Joseph,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasantly surprised to find this hotel. Staff was friendly and accommodating. It is not often I can find a nice, clean hotel that is reasonably priced and pet friendly. It is convenient to both downtown New Hope and Lambertville. I will stay here again.
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月16日的回應
Dear Anonymous,We're delighted to hear about your positive experience at our hotel!  Our friendly and accommodating staff strives to create a comfortable atmosphere for all guests.  We take pride in offering a clean and reasonably priced stay, with the added convenience of being pet-friendly.  It's great to know our location near downtown New Hope and Lambertville met your needs.  We look forward to welcoming you back on your next visit and ensuring another enjoyable stay.  Thank you for choosing our hotel!Thank You,New Hope Inn and Suites Management

10/10 優異

Irene

於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月16日的回應
Dear Irene,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

10/10 優異

Matthew

於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月10日的回應
Dear Matthew,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

10/10 優異

Ed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月10日的回應
Dear Ed,Thank you for a Perfect Score Rating on your stay at New Hope Inn and Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,New Hope Inn and Suites Management

6/10 一般

Christi

商務旅客
讚好:整潔度和職員與服務
This a motel. It's decent but overpriced because of the area it's in. The room was drafty and on the small side. Needs overall updating of furnishings, paint, rugs, etc. Only one USB port available for charging.
於 2024 年 1 月住了 1 晚
New Hope Inn and Suites Management 於 2024年1月10日的回應
Dear Christi, Thank you for sharing your feedback with us. We genuinely value your insights.  We apologize for any inconvenience you experienced during your stay.  We constantly strive to provide comfortable accommodations and will certainly consider your suggestions for updates and improvements.  Your comments about pricing and room amenities are noted, and we'll review our offerings to ensure they align with our guests' expectations.  We hope you'll consider staying with us again in the future, as we're committed to enhancing our guests' experience.  Your satisfaction is our priority, and we appreciate your constructive feedback.Thank You,New Hope Inn and Suites Management