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多芬新奧爾良酒店的評價

3.5 out of 5
多芬新奧爾良酒店
415 Dauphine St., New Orleans, LA

評價

8.4

很好

10 分評分，優異；1493 則評價中有 754 則" "
8 分評分，不錯；1493 則評價中有 426 則" "
6 分評分，一般；1493 則評價中有 186 則" "
4 分評分，欠佳；1493 則評價中有 81 則" "
2 分評分，很差；1493 則評價中有 46 則" "

8.4/10 

整潔度

9.2/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Paul (ARROYO SECO)

於 2024 年 4 月住了 2 晚

4/10 欠佳

Leah

家人同遊
不滿：職員與服務和住宿狀況
We noticed the room was dingy upon check-in, but we tried to remain optimistic. Then we realized our room had a severe leak soaking the carpet that had only been patched up not solved and the room they moved us to had to mold on the vents. Jasmine one of the desk attendants was extremely rude and unwelcoming unfortunately. Every other employee we came across was hardworking, exhibited customer service etiquette, and a little bit of kindness. The rules about the use of the singular microwave in the building were also unclear. Great location and customer service on day 1 and 2 made our experience better despite overwhelming low quality and one impolite employee.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank you for your feedback. We will address these issues with the team .

10/10 優異

Silvia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love it!
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank you for your feedback

6/10 一般

David

讚好：整潔度和職員與服務
不滿：住宿狀況
The place was very dark. Two small lamps barely lit up the room. The elevators were completely dark. I had to use a flashlight inside the elevator to see which floor. It was quiet and safe, however. The free coffee service only had powdered milk. Whenever you'd ask for real milk the answer was " it's on order." I like old elegance but this was shabby elegance.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank you for your feedback.

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoy staying at the dauphine because its close to everything. Everyone there is nice and are very helpful. I would recommend staying there
於 2024 年 4 月住了 5 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank you for your feedback

10/10 優異

kathleen

讚好：整潔度、職員與服務和住宿狀況
Loved the people ❤️
於 2024 年 5 月住了 1 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank for your feedback

10/10 優異

Melvin

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a nice cozy place, every staff members i came across was super kind and friendly. Great location, literally a block away from the middle of bourbon street, and close distance to french market. I definitely recommend this place and will return.
於 2024 年 4 月住了 1 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank you for your feedback

8/10 不錯

Martha Jo

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Charming albeit a bit dated, we loved our stay at the Dauphine. Awesome staff and convenient to everything.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank you for your feedback

10/10 優異

Natale Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年5月4日的回應
Thank for your feedback

8/10 不錯

Isabelle

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Dauphine Orleans Hotel 於 2024年4月30日的回應
Thank you, Isabelle! It was a pleasure to have you as our guest!

2/10 很差

Grisery Rodriguez

多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Everything is super outdated. Dirty bathrooms.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you for your feedback. We are sorry that your stay was not satisfactory and up to our standards. I will forward your notes along, and we hope for another opportunity to welcome you back.

4/10 欠佳

Tracy

家人同遊, 伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The walls are so thin you can hear everything..and I mean EVERYTHING going on in the room above and next to you. The huge metal door you have to key in to get in or out SLAMS loudy every time! You can hear loud cars driving by blaring bass! The carpet is old and dirty. The bathtub was dirty. I would not ever stay here again.
於 2024 年 4 月住了 6 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
We are sorry to read about your experience not being up to standards and for any caused inconveniences. I will forward your notes along and we wish your safe travels.

4/10 欠佳

Laura

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No refrigerator or microwave. No garbage bags in the in the garbage cans. I couldn’t figure out the shower.. Woke up the gal at the front desk . She told me Maintanance guy not available for a few hours. She let me shower in a different empty room that had a balcony. Paid almost $400 a night and didn’t get a room with a view or a balcony. Would not ever stay there again.
於 2024 年 4 月住了 1 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you for your feedback and we apologize that your stay was not satisfactory or up to standards. We appreciate your feedback as it helps us better our team and hotel.

10/10 優異

Mark (Oakton)

讚好：整潔度、職員與服務和住宿狀況
Excellent room, great location
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you, Mark! We appreciate your feedback, and it was a pleasure to host you.

10/10 優異

Dylan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you for sharing, Dylan! We are happy to see that you enjoyed your stay here, and it was a pleasure to host you.

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location.
於 2024 年 3 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you, Michelle! It was a pleasure to host you!

10/10 優異

Alice

讚好：整潔度、職員與服務和住宿狀況
Quiet courtyard in the thick of things with lovely staff!
於 2024 年 4 月住了 1 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you, Alice! It was a pleasure to host you, and we hope to welcome you back soon.

10/10 優異

Gregory (Farmington)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚
Dauphine Orleans Hotel 於 2024年4月29日的回應
Thank you for sharing, Gregory. It was wonderful to have you as our guest.

8/10 不錯

John

伴侶同遊
No ice machine
於 2024 年 4 月住了 2 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, John! We apologize about the ice machine. It was a pleasure to host you, and we hope to welcome you back.

10/10 優異

Karen (Laguna Beach)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
This property is in the perfect location, but it’s worn out. I renovation would create the perfect property, but we were comfortable enough.
於 2024 年 4 月住了 5 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, Karen! It was a pleasure to have you as our guest!

10/10 優異

Richard (washington)

家人同遊
讚好：整潔度和職員與服務
The staff was very friendly and the location is located within easy walking distance from Bourbon street and Royal street. Jackson square is within reasonable distance. The valet parking was also a plus as parking in the general area is not good. The french quarter can be easily explored from this location.
於 2024 年 4 月住了 2 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Good morning, Richard! Thank you for the kind words! It was a pleasure to host you, and we hope to see you on the next trip!

8/10 不錯

Hugo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nous avons séjourné à cet hôtel et nous avons reçu un service courtois afin d’accommoder nos demandes. Le coffre fort était non fonctionnel dans notre chambre initiale donc la réception nous ont transférer immédiatement dans une chambre plus grande, avec deux lits doubles (au lieu d’un lit King) avec un coffre-fort fonctionnel. Par la suite, nous avons demandés un petit frigo et ils nous l’ont installé la journée même sans frais additionnels.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, Hugo! We appreciate your feedback. It was wonderful having you as our guest.

10/10 優異

Linda

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Valet and desk staff were friendly, kind, accommodating.
於 2024 年 4 月住了 1 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, Linda. We will be sure to congratulate our team. It was a pleasure to host you.

10/10 優異

lorena

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Cute with vintage style
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Good morning, Lorena, and thank you for the kind words. It was a pleasure to have you as our guest, and we hope to welcome you back on your next trip.

8/10 不錯

Jose

讚好：整潔度、職員與服務和住宿狀況
The staff was very friendly and helpful. Location was a huge plus. I would definitely stay here again when I return to New Orleans.
於 2024 年 4 月住了 8 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, Jose! We look forward to welcoming you back!

8/10 不錯

Lionel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked how close it was to everything but the only thing i didn’t like was that the valet was $45 dollars a night and did not have over night valet.
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you for sharing, Lionel! We hope you made some wonderful memories in New Orleans, and it was a pleasure to host you.

8/10 不錯

Sherry

讚好：職員與服務
於 2024 年 4 月住了 8 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you so much, Sherry! We wish you many safe travels! It was a pleasure to have you with us!

10/10 優異

Robert

伴侶同遊
讚好：整潔度和職員與服務
Staff very friendly and helpful, have been staying there since just after Katrina and always feels like going home.
於 2024 年 4 月住了 5 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, Robert and welcome back! It's always a pleasure you welcome you as our guest!

10/10 優異

AGNIESZKA

於 2024 年 4 月住了 4 晚

8/10 不錯

Manuel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was nice and clean. The staff was excellent. Our room needed some up dates. The chair in the room was dirty and we had a leak in our bathroom. But overall was a very nice stay.
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you, Manuel! We are sorry for the chair and leak, I will forward your notes along. It was a pleasure to have you as our guest, and we hope to welcome you back.

8/10 不錯

Janet

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was super friendly and responded quickly. Our TV didn’t work, but it was taken care of. You have to let the hot water run for a few minutes before it comes through but then you’re good to go. It’s an older, comfortable hotel one block off Bourbon. It had everything we needed and was surprisingly quiet given its close proximity to Bourbon St. Easily walkable to everything. Would definitely stay here again.
於 2024 年 4 月住了 5 晚
Dauphine Orleans Hotel 於 2024年4月24日的回應
Thank you for the feedback, Janice! We look forward to welcoming you back on your next trip!

10/10 優異

Jenna

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We went for a quick last minute trip to NOLA and this hotel was PERFECT!!! It was a bit dated but I loved that about it! The rooms were clean and the staff was helpful. It was so close to all the action but far enough away that it was quiet when you were ready to go to bed. We will be back!!
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月11日的回應
Thank you, Jenna! We are so excited to read that you enjoyed your time at the Dauphine Orleans Hotel! It was a pleasure to host you, and we look forward to welcoming you back!

8/10 不錯

Matt

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
Dauphine Orleans Hotel 於 2024年4月12日的回應
Thank you, Matt! We are happy to see that you enjoyed your stay with us. It was a pleasure to host you, and we hope to welcome you back on your next trip to New Orleans.

8/10 不錯

Michael (Auburn)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel within easy walking distance of Bourbon St
於 2024 年 2 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月11日的回應
Thank you, Michael! It was wonderful to have you as a guest and we hope you made some wonderful memories in NOLA.

10/10 優異

Donald

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is perfect and staff very knowledgeable and very helpful
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月11日的回應
Thank you, Donald! We appreciate the kind words, and happy to see that you enjoyed your stay with us. We wish you many safe travels!

10/10 優異

Chioma Suzy

讚好：整潔度、職員與服務和住宿狀況
Had a nice time
於 2024 年 3 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月10日的回應
Thank you, so much for leaving us this rating. We are so happy to see that you enjoyed your stay with us, and we look forward to seeing you again.

10/10 優異

Cintia (Ontario)

於 2024 年 3 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月30日的回應
Thank you, Cintia! It was a pleasure to host you!

6/10 一般

Amanda

多人同遊
讚好：整潔度和設施服務
I liked that the location was in the French Quarter in the heart of the city.
於 2024 年 2 月住了 2 晚
Dauphine Orleans Hotel 於 2024年4月9日的回應
Thank you, Amanda! It was so great having you as our guest, and we are excited to see that you enjoyed your stay with us. We hope to welcome you back on your next trip to New Orleans.

10/10 優異

Luis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Dauphine Orleans Hotel 於 2024年4月10日的回應
Thank you for this wonderful rating, Luis. We are so happy to see that you enjoyed your stay with us, and we hope you had a great time in New Orleans.

8/10 不錯

Junyi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location if you like bars, clubs and food! The bar in the hotel is great, quiet and good drinks. With a beautiful pool in the yard.
於 2024 年 4 月住了 2 晚
Dauphine Orleans Hotel 於 2024年4月9日的回應
Thank you, Junyi! We are happy to read that you enjoyed your stay with us, and we wish you many safe travels.

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Seemed authentic. Very nice place.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月8日的回應
Thank you, Joseph! We are happy to see that you enjoyed your stay with us. It was a pleasure to host you and have you as our guest. Safe Travels!

10/10 優異

Brenda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月9日的回應
Thank you for sharing, Brenda. It was a pleasure to host you, and we look forward to welcoming you back soon.

10/10 優異

darnell

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly service
於 2024 年 4 月住了 2 晚
Dauphine Orleans Hotel. 於 2024年4月8日的回應
Thank you, Darnell! We are excited to see that you enjoyed your stay with us. I was a pleasure hosting you!

4/10 欠佳

tracy lynn (McConnelsville)

多人同遊
不滿：設施服務
Our key cards didn't work right off the bat.. our tv didn't work and was told we'd be compensated for first night then moved the next morning.. which we wasn't. Tv worked for the next day but quit again so no maintenance man showed up.. front desk lady came up and tried her best.. took 2 remotes to turn tv to anything. No hand soap at sink or towel bars. I love old charming hotels and this was my 20th trip staying in different hotels each time but this has been my first bad experience
於 2024 年 3 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月8日的回應
Thank you for sharing your experience, Tracy. We apologize that your stay was less than satisfactory and I will forward your notes along. It was a pleasure to host you, and we wish you safe travels.

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Absolutely will stay here again. So helpful and friendly.
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月8日的回應
Thank you, Jennifer! We are so happy to see that you enjoyed your time with us, and we can't wait to welcome you back on the next trip to NOLA.

4/10 欠佳

Kevin G

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The location and staff are great! It ends there. Our first room the tv didn’t work, there was no bar soap and there was no key for the safe. ( We were told people take the keys home so most rooms don’t have them) We changed rooms. The second room had no bar soap but did have a key for the safe. A large window led to the balcony however it didn’t stay up so we had to hold it up and crawl underneath then put a garbage can under it to keep it open. One day there was no bottled water and we were told maybe they would have it the next day! We booked through Expedia and were supposed to receive two free drinks. They said they don’t honor that! I will say the reception desk and security/ garage attendants were wonderful. Unfortunately we will never return to the hotel.
於 2024 年 3 月住了 5 晚
Dauphine Orleans Hotel 於 2024年4月8日的回應
Thank you for sharing your experience, Kevin. We apologize that your stay was less than satisfactory and not up to standards. I will forward your notes along, and we wish you many safe travels.

8/10 不錯

JOANNE

讚好：職員與服務
於 2024 年 4 月住了 4 晚
Dauphine Orleans Hotel 於 2024年4月8日的回應
Thank you, Joanne! It was a pleasure to have you as our guest, and we are so excited to see that you enjoyed your stay. Safe travels!

8/10 不錯

Melissa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The TV in our room was not working and it took them a bit to come loom at it, but they did finally fix it. The staff was gracious and helpful all the time. I would definitely stay here again.
於 2024 年 3 月住了 3 晚
Dauphine Orleans Hotel 於 2024年4月5日的回應
Thank you, Melissa! We appreciate your feedback, and so happy to see that you enjoyed your stay. It was a pleasure to host you, and we hope to see you again soon!

10/10 優異

Mary

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Desk personal was helpful in setting up transportation to airport
於 2024 年 3 月住了 7 晚
Dauphine Orleans Hotel 於 2024年4月4日的回應
Thank you, Mary! It was a pleasure to host you and have you as our guest. We wish you many safe travels.

4/10 欠佳

charlotte

My family has stayed at the Dauphine Orleans for years and we have always loved it!! The location is perfect. Sadly, the hotel was not clean and has gotten very run down. Also, we didn’t have hot water for showers. The next time we travel to New Orleans we’ll definitely have to find a new spot to stay.
於 2024 年 3 月住了 2 晚
Dauphine Orleans Hotel 於 2024年4月4日的回應
Welcome back, Charlotte. We are sorry to hear that your experience was not up to standards, and apologize of any inconvenience. I will forward your notes along, and we hope you enjoyed the rest of New Orleans.