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新奧爾良萬怡酒店的評價

2 out of 5
新奧爾良萬怡酒店
1101 N Rampart Street, New Orleans, LA

評價

8.4

很好

10 分評分，優異；136 則評價中有 72 則" "
8 分評分，不錯；136 則評價中有 32 則" "
6 分評分，一般；136 則評價中有 16 則" "
4 分評分，欠佳；136 則評價中有 9 則" "
2 分評分，很差；136 則評價中有 7 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a great and historic property with high ceilings and beautiful rooms. It’s a bit of a walk to the French Quarter, but it’s much less crowded . The street can get loud at night with people blaring music into the wee hours so bring earplugs and you’ll be fine!
於 2024 年 3 月住了 1 晚

10/10 優異

dawn grace

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean, Hunter is amazing, need more coffee for me next time! A
於 2024 年 5 月住了 4 晚
FQCH 於 2024年5月14日的回應
Thank you so much! We are happy to see that you enjoyed your time. Safe travels!

10/10 優異

Cristin

讚好：整潔度、職員與服務和住宿狀況
The staff is very friendly!
於 2024 年 5 月住了 3 晚
FQCH 於 2024年5月14日的回應
Thank you, Cristin! It's been a pleasure hosting you.

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
FQCH 於 2024年5月14日的回應
Thank you, Matthew! We hope you made some wonderful memories in NOLA

6/10 一般

Patricia

伴侶同遊
讚好：整潔度和職員與服務
I was placed in a room right near the street. There was loud noice all night long. Also there were steps outside my room and homeless people stayed there all night talking and cussing. I was move to another room the next day that was smaller and I had to walk up 3 flights of stairs.. no elevator. Go figure.
於 2024 年 4 月住了 4 晚
FQCH 於 2024年4月30日的回應
Good morning, Patricia and thank you for your feedback. We apologize for the noise, and it was a pleasure to host you. Wishing you safe travels!

8/10 不錯

Jose Guadalupe

於 2024 年 4 月住了 5 晚
FQCH 於 2024年4月30日的回應
Thank you, Jose! It was a pleasure to host you!

10/10 優異

Shelley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and accessible. Good location - in the French Quarter, but on the edge so it was quiet.
於 2024 年 4 月住了 3 晚
French Quarter Courtyard Hotel 於 2024年4月29日的回應
Thank you, Shelley! We are happy to see you enjoyed your stay. It was a pleasure to host you.

8/10 不錯

Susan

讚好：整潔度、職員與服務和住宿狀況
We liked the area. Everything was within walking distance and a secured parking area. Only thing the hotel needs is vending machines. Also, it would have been nice to have a microwave and small refrigerator.
於 2024 年 4 月住了 3 晚
FQCH 於 2024年4月23日的回應
Thank you so much for your feedback, Susan. It was a pleasure to serve you!

10/10 優異

Undriana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect
於 2024 年 4 月住了 1 晚
FQCH 於 2024年4月23日的回應
Thank you so much, Undriana! It was a pleasure to host you! We are so happy that you had nice time with us!

6/10 一般

anthony

讚好：整潔度
於 2024 年 4 月住了 5 晚
FQCH 於 2024年4月23日的回應
Thank you for your feedback, Anthony. It was wonderful having you as a guest!

10/10 優異

Samuel

於 2024 年 4 月住了 3 晚
French Quarter Courtyard Hotel 於 2024年5月4日的回應
Thank you for your feedback

8/10 不錯

Diane

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Good parking off street, nice bed. Staff did not indicate how to use room key fob or that coffee and pastry was available in the morning or ice water all day. Only one chair to sit on in room for two, and no chest to store clothes. Very noisy, first with mechanical beeping then later by very loud party ? until 4am, despite quiet hour signs.
於 2024 年 4 月住了 2 晚
FQCH 於 2024年4月12日的回應
Thank you for sharing, Diane! We apologize for the noise, and it was a pleasure to host you. We hope you had a great time in New Orleans, and we wish you safe travels.

4/10 欠佳

Paula

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
This property is extremely basic. There is no mini frige or microwave in unit. There is no vending machines so there is no option for bringing food back or getting a snack. The pool is not useable. It's dark and looks dirty. There is a bar area pictured but no beverages. In the morning, there is coffee in the "lounge area" and a small tray of pastries. During my week stay there was no creamer or milk for the coffee. We had to change rooms upon arrival due to no overhead light. In our new room the water took 15 minutes to get warm. Also, there is no elevator so you could get a room on 2nd or 3rd floor walk up.
於 2024 年 4 月住了 5 晚
FQCH 於 2024年4月10日的回應
Good afternoon, Paula. We apologize to see that your stay was less than satisfactory, and for any caused inconveniences. We do hope you made some wonderful memories and had a great time in New Orleans.

10/10 優異

Sarah

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was great and they hold your room key for you while you are out exploring the area. The building is secure and requires you to buzz in to enter the building. It was clean and very nice property. It was advised to not walk at night around that area, but we did during the week with no issues and on the busier weekend, we took an uber/lyft right to the door. There was no time that we didn't feel safe staying at this property and would book again in the future!
於 2024 年 3 月住了 5 晚
FQCH&S 於 2024年4月4日的回應
We are so happy to read that you enjoyed your stay with us, Sarah. Thank you for sharing, and we hope you made some wonderful memories in New Orleans!

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
FQCH 於 2024年4月1日的回應
Thank you, Sarah! We appreciate your feedback, and it was a pleasure to host you. Safe travels!

8/10 不錯

MALCOLM XAVIER

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
FQCH 於 2024年4月1日的回應
Thank you, Malcolm! We appreciate your feedback, and It was wonderful having you as our guest. Safe Travels!

6/10 一般

Anne

讚好：住宿狀況
不滿：職員與服務
Staff was not helpful and some employees had quite an attitude. The property however is very well maintained and convenient to walk through French quarter.
於 2024 年 3 月住了 5 晚
FQCH 於 2024年4月1日的回應
Thank you so much for sharing staff feedback, and we apologize that it was not up standard. We wish you safe travels.

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Wi-Fi is poor cutting out every 5 seconds. No dresser for clothes. Had to run to the shower 5 minutes to get hot water. Closet was 12 inch deep not 24 like standard depth, No room for a suite case. The cable boxes keep erroring out. Asked to have released they refused to replace it.
於 2024 年 3 月住了 7 晚
FQCH&S 於 2024年3月22日的回應
Good morning, Joseph. We are sorry to see that you stay with us was less than satisfactory. I will forward your notes along. We hope you enjoyed New Orleans, and wish you many safe travels.

8/10 不錯

Brandon

家人同遊
讚好：整潔度和職員與服務
Staff were very nice, doesn’t offer much at the hotel, like vending, ice buckets.
於 2024 年 3 月住了 1 晚
J Collection Hotels 於 2024年3月12日的回應
Good morning, Brandon! We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

2/10 很差

Armando (Tampa)

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
The picture does not correspond to the actual hotel. Room very uncomfortable lacking even a table and chair. Water leaked from roof during a storm. Employees not very nice.
於 2024 年 3 月住了 3 晚
J Collection Hotels 於 2024年3月12日的回應
Good afternoon, Armando. We are sorry to see that your stay with us was less than satisfactory and apologize for any inconvenience. I will forward your notes to the correct channels, we hope you enjoyed the rest of New Orleans and wish you safe travels.

8/10 不錯

Megann

於 2024 年 2 月住了 1 晚
FQCH&S 於 2024年3月22日的回應
Thank you for leaving us your feedback! We are happy to see that you enjoyed your stay, and we hope you made some wonderful memories in New Orleans.

10/10 優異

Evelyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our 2nd stay at the Courtyard and it was just as good as the first. It is walkable to the Quarter, yet far enough outside to be quiet. It's a lovely property, and very clean, with a charming staff.
於 2024 年 2 月住了 3 晚
FQCH | J Collection Hotels 於 2024年2月27日的回應
Thank you for the wonderful rating, Evelyn! We are glad to see that you enjoyed your stay with us. It was a pleasure to host you, and we look forward to welcoming you back.

10/10 優異

Wendy L

伴侶同遊
I didn’t like the coffee in the room too weak. And their was no breakfast or even muffins for breakfast
於 2024 年 2 月住了 3 晚
FQCH | J Collection Hotels 於 2024年2月27日的回應
Thank you for the wonderful rating, Wendy! We are glad to see that you enjoyed your stay with us. It was a pleasure to host you, and we look forward to welcoming you back.

4/10 欠佳

Kayla C.

讚好：職員與服務
不滿：住宿狀況
於 2024 年 2 月住了 2 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Good morning, Kayla. We are sorry to see that you had a less than satisfactory experience, and we apologize for any inconvenience. I will be sure to forward this along, and we hope to welcome you back with a more satisfactory experience.

10/10 優異

victoria

讚好：整潔度、職員與服務和住宿狀況
Went for Mardi Gras. didn't know what to expect because prices everywhere were so high and this one was the most reasonable. Rooms and service were clean and felt very safe. Staff was exceptional. Would come back again. About 15 min. walk from Bourbon Street and Main Square.
於 2024 年 2 月住了 5 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you for this wonderful review, Victoria. We are thrilled to see that you enjoyed your stay, and we look forward welcoming you back!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room was spacious and clean, loved the charming little courtyard (stayed on the first floor). Staff was very friendly and helpful! Within walking distance to the French Quarter. No fridge or microwave but we planned our meals to not have leftovers so it wasn’t a huge deal. Front door is kept locked (you have to ring a buzzer for the front desk to let you in) which did make me feel safer.
於 2024 年 2 月住了 4 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
We are thrilled to see that you enjoyed your stay with us, and we are happy you felt safe. It was great hosting you, and we hope to welcome you back.

2/10 很差

Betty

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Good morning, Betty. Thank you for the feed back and we apologize for a less than satisfactory experience. We hope you enjoyed the rest of New Orleans, and wish you safe travels.

6/10 一般

Erica

家人同遊
讚好：整潔度
不滿：職員與服務
As soon as I walked outside the hotel to my right was someone posted up selling drugs. The hotel is nice inside the lobby. My guest and I felt the room lacked decor and felt cold. There was only one sink with no counter and no other mirrors in the room. That was fun for two ladies trying to get ready every day . Front desk staff was not very friendly and questioned us about actually being guest when we had already been there for two nights. We won’t select these accommodations when returning to New Orleans.
於 2024 年 2 月住了 3 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you for the feedback, Erica, and we do apologize for any inconvenience that you've noted here. I will be sure to forward this along, and hopefully we can welcome you back with a more satisfactory experience.

6/10 一般

Kamila

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
They do not have an Elevator. you have to walk up 20 stairs, what's your luggage.
於 2024 年 2 月住了 4 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you for you feedback, Kamila. We apologize for the inconvenience but we do hope you enjoyed the rest of your stay, and our wonderful city of New Orleans. Wishing you safe travels!

8/10 不錯

Tanisha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you for this great rating, Tanisha. We hope you had a great time in New Orleans and we hope to welcome you back soon!

10/10 優異

ADRIANA (Henderson)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you like to be away from the hustle & bustle, this place is great! It’s about a 15 min walk to Bourbon St & 20 min to Canal. Some good places to eat within 5-10 min walk. Hotel staff were friendly, clean rooms and spacious too!
於 2024 年 2 月住了 2 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you so much, Adriana! We appreciate your feedback, and so happy to hear that you enjoyed your stay with us. Wishing you safe travels, and thank you for staying with us!

4/10 欠佳

Mariella

讚好：整潔度
不滿：設施服務
Walls are paper thin, super noisy. There was no fridge or microwave for guest use, The lighting was poor and the t.v. did not work.
於 2024 年 2 月住了 2 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you for the feedback Mariella! I will forward your notes, and we apologize for any inconvenience. We hope you enjoyed New Orleans, and wishing you safe travels.

8/10 不錯

Einar Jan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you for this rating, Einar! We are grateful that you stayed with us, and happy to see that you had a satisfying experience. We hope yo welcome you back soon.

10/10 優異

Dane

於 2024 年 2 月住了 1 晚
FQCH&S 於 2024年3月20日的回應
Thank you, Dane! It was wonderful having you as our guest, and we look forward to welcoming you back on your next trip to New Orleans.

8/10 不錯

Dianka

於 2024 年 2 月住了 1 晚
FQCH&S 於 2024年3月20日的回應
Thank you for the rating, Dianka! It was a pleasure to host you, and we look forward to seeing you again!

10/10 優異

Sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved our stay here! Perfect walking distance to the quarter and the courtyard is darling
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
We are so happy to see that you enjoyed your stay with us, Sarah! It was a pleasure to host you, and we hope to welcome you back soon.

10/10 優異

Candice

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staying at French Quarter Courtyard Hotel was so quiet, conveniently located near everything and the staff were so helpful and hospitable. The lodging was safe and clean. I would certainly book this hotel again.
於 2024 年 1 月住了 4 晚
FQCH&S | J Collection Hotels 於 2024年2月20日的回應
Thank you, Candace! It was great having you as our guest, and we hope you enjoyed the rest of New Orleans.

10/10 優異

Michael (Brandon)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
FQCH&S | J Collection Hotels 於 2024年1月29日的回應
Thank you for sharing, Michael! It was a pleasure to host you, and we hope to welcome you back in the future!

10/10 優異

Rachael

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We travel to New Orleans about five times a year and this will be our go to hotel moving forward. Amazing staff, clean property with gated parking, and within walking distance to the Quarter and Frenchman. The staff are amazing and so friendly!
於 2024 年 1 月住了 1 晚
FQCH&S | J Collection Hotel 於 2024年1月16日的回應
Thank you for sharing, Rachael! We are happy to read that you enjoyed your stay with us, and that you'll be back! You were a pleasure to host and we look forward to welcoming you back.

8/10 不錯

Wayne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a unique property and had a great feel. Parking is available for a fee (I believe it was $50 per night) but we were able to find a spot on the street for free. I would definitely stay here again. It was about 1.5 mile walk to the superdome which was a bit longer than we anticipated but not a problem. I would definitely stay here again, particularly if parking was not an issue.
於 2024 年 1 月住了 1 晚
FQCH&S | J Collection Hotels 於 2024年1月8日的回應
Thank you, Wayne! We appreciate you taking the time to share your experience. It was a pleasure to host you!

10/10 優異

Filippo

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice old style hotel situated in a strategical position at the door of French Quarter.
於 2023 年 12 月住了 10 晚
FQCH&S | J Collection Hotels 於 2024年1月8日的回應
Thank you, Filippo! It was a pleasure to host you, and we hope to welcome you back soon.

6/10 一般

Jesse

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Check-in took a long time. Could hear everything happening in room above me. Awoke to the sounds of people walking around, presumably packing to leave, couldn't sleep.
於 2024 年 1 月住了 1 晚
FQ Courtyard Hotel & Suites | J Collection Hotels 於 2024年1月9日的回應
Thank you for sharing your experience, Jesse! I will take the notes you left and forward to the proper channels. It was wonderful hosting you, and we hope you had a great time in New Orleans!

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and helpful. It is within walking distance to French Quarter and it is a bus and trolley stop for exploring other parts of city.
於 2023 年 12 月住了 4 晚
FQCH&S 於 2024年2月20日的回應
Thank you, Debra! It was a pleasure to host you, and we hope you enjoyed New Orleans. We look forward to seeing you again, and wishing you safe travels.

10/10 優異

Margaret

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was old but very clean walking distance to Bourbon Street
於 2023 年 12 月住了 4 晚
FQCH&S | J Collection Hotels 於 2024年1月3日的回應
Thank you for sharing, Margaret. It was a pleasure to host you, and look forward to welcoming you back.

10/10 優異

Dave

於 2023 年 12 月住了 3 晚
Chris 於 2023年12月12日的回應
Thank you for this wonderful rating, Dave! We are happy to see that you enjoyed your stay with us, and we look forward to welcoming you back!

10/10 優異

Kenneth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful historic building with New Orlean’s charm. Staff were extremely friendly and helpful. Would definitely stay here afain.
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月11日的回應
We appreciate you taking the time to give us your feedback and review, Kenneth! We are happy to see that you enjoyed your stay with us, and we hope to welcome you back on your next trip to New Orleans! Safe travels!

2/10 很差

Otissteen (Saginaw)

家人同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
I did not like the GF facility! The property was in a building without a sign ( it didn't look as if it was open . It had 22 steps, no elevator,no amenities at all, small bathroom, my husband didn't fit and couldn't shower, one bed, two end tables and a t.v. Nowhere to sit nor store clothes. It didn't feel like a relaxing vacation spit. We had to check out on the first night and go ind alternative lodging.
於 2023 年 11 月住了 4 晚
Amanda 於 2023年12月15日的回應
Hello Otissteen, we are so sorry our property did not meet your expectations. We hope you allow us to host you at another of our properties when your travels bring you back to New Orleans.

10/10 優異

John

於 2023 年 11 月住了 1 晚
FQCH&S | J Collection Hotels 於 2023年12月26日的回應
Thank you, John! We are happy to see that you are happy with your stay with us. It was a pleasure to host you, and we hope to see you soon!

8/10 不錯

Naresh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 11 月住了 2 晚
Chris 於 2023年12月11日的回應
We appreciate you taking the time to give us your feedback and review, Naresh! We are happy to see that you enjoyed your stay with us, and we hope to welcome you back on your next trip to New Orleans!

4/10 欠佳

Sandra

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
There were no elevators. What they show online for breakfast is nothing that was given. There was water, coffee and a small muffins. The area seemed unsafe. I felt uncomfortable. When we were trying to get into the hotel it took a while for someone to open the hotel. It was alarming. The new staff was unhelpful. I don’t recommend this hotel.
於 2023 年 11 月住了 3 晚
Amanda 於 2023年12月15日的回應
Hi Sandra, we sincerely apologize we did not meet our own standards or expectations during your stay with us. We will be addressing your concerns with our teams to ensure all of our guests feel welcomed and safe at any of our locations. Thank you for taking the time to inform us of these issues.