2/10
We booked this hotel because our IHG contact advised they are really great at anniversaries and a beautiful hotel. She did get the pretty part rigtt he but that was it. The beds feel smaller than doubles and very hard, it’s almost like those store display beds where it’s wood and a nice padding on top…. They did absolutely nothing for us for our anniversary, did not even wish us a happy one. BE CAREFUL they include a hidden resort fee along with your security deposit and that “fee” goes towards a very cheap water bottle and “tokens” for a tour, WATCH OUT, only two tours are offered with the use of these tokens and the price still comes out to be more than when you book it through the vendor themselves!! You also get a drink voucher but their drinks are more than the voucher is worth. TOTAL NOLA SCAM! Pool smelled so bad of pee and was not cleaned even one time the 4 days we were there. I expected more out of an IHG hotel. Carpet in halls are old and worn, smells like pee in the halls. Vending drinks are 2.50 a pop and each machine refuses cash. It is in a good location close to everything, but just be careful of the scam of the “resort fee” and also parking is outrageous and if you don’t tip over $5 they get moody and don’t want to help you anymore. The guy at the tour desk was very rude, I also work in the travel industry and when I told him that the cost of their tours even with discount is more and showed him on my phone, he got pissed and rude. Won’t be back!
Jessica
於 2025 年 7 月住了 4 晚
