大堂

聖皮耶® 酒店 - 法國區酒店®的評價

3 out of 5
聖皮耶® 酒店 - 法國區酒店®
911 Burgundy St, New Orleans, LA

評價

8.0

很好

10 分評分,優異;1005 則評價中有 456 則" "
8 分評分,不錯;1005 則評價中有 235 則" "
6 分評分,一般;1005 則評價中有 151 則" "
4 分評分,欠佳;1005 則評價中有 93 則" "
2 分評分,很差;1005 則評價中有 70 則" "

7.6/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Luisa

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We love the property. The only thing was housekeeping may have come twice during a 6 night stay
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月24日的回應
Luisa, thank you for your wonderful feedback about Hotel St. Pierre. It's great to hear you enjoyed the property. Your note about housekeeping has been noted. We're looking forward to welcoming you back for another delightful stay!

8/10 不錯

Brittany

家人同遊, 伴侶同遊
讚好:職員與服務
Great staff.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月22日的回應
Brittany, thank you for your kind words about the team members at Hotel St. Pierre. We're delighted to hear you had a pleasant experience. We look forward to welcoming you back!

8/10 不錯

Brittany

家人同遊, 伴侶同遊
讚好:職員與服務
Great staff.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月22日的回應
Brittany, thank you for your kind words. The team at Hotel St. Pierre is delighted you appreciated their efforts. We're looking forward to welcoming you back soon!

6/10 一般

Klaus-Peter

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Eine schöne Location mit super nettem Personal. Die Einrichtung leider oft n.i.O. Balkon nicht benutzbar, da Gerümpel dort lag und die Balkontür defekt. Wasser läuft im Bad, Üool defekt ... Sschmuzig ... Roomservice nur alle 2 Tage ..schlecht an in
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月20日的回應
Klaus-Peter, vielen Dank für Ihr Feedback. Es ist schön zu hören, dass Sie unsere Lage und die Freundlichkeit unserer Mitarbeiter zu schätzen wissen. Ihre Bedenken bezüglich des Zimmers, des Badezimmers und des Reinigungsplans wurden zur Kenntnis genommen. Wir sind bestrebt, einen hervorragenden Service zu bieten und werden diese Angelegenheiten umgehend angehen. Wir hoffen, Ihre Erfahrung zu verbessern, falls Sie sich entscheiden, wieder bei uns zu übernachten.

8/10 不錯

Jamie

讚好:整潔度和職員與服務
No tv refrigerator not working pool not open
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月20日的回應
Jamie, thank you for sharing your feedback. It's unfortunate there were a few issues during your stay. Despite this, we hope the rest of your experience at Hotel St. Pierre was enjoyable. Please know the dedicated team is always on hand to assist and ensure a pleasant stay. We look forward to potentially welcoming you back in the future.

8/10 不錯

James

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel St Pierre is a older property. It's not fancy and not modern, that's It's charm. I've stayed there 3 times and will definitely be making it a fourth in the near future. The staff is extremely friendly and helpful.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月17日的回應
James, thank you for being a loyal guest at Hotel St. Pierre and for appreciating its unique charm. Our team members are thrilled to hear your kind words about their friendliness and helpfulness. We're looking forward to welcoming you back for a fourth visit soon!

6/10 一般

Jennifer

於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月17日的回應
Jennifer, thank you for sharing your feedback. Your input is important to us as it helps us enhance our services and guest experience. We hope to have the opportunity to better serve you in the future.

4/10 欠佳

Richard (West Palm Beach)

讚好:職員與服務
不滿:設施服務和住宿狀況
The room they put me in was terrible. It was clearly not the room pictured when I booked it. No AC, non working tv and the room was a dump. They did put me in a better room the next day with working AC, but still non working tv. They refused any sort of credit for the first rooms night stay that was worse than the Bates Motel. They tried to say they upgraded me a a king room. Sorry not good enough. They should be embarrassed in attempting to put people in Room 142. The staff was very nice, but I’m sorry the property was a 300 year old dump! Great location, but they need to upkeep the hotel better.
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月16日的回應
Richard, thank you for sharing your thoughts. We're glad to know our team members were helpful during your stay and that you appreciated the excellent location. It's unfortunate that the initial room did not meet your expectations and that issues persisted despite being moved to a different room. We are always working to improve our property and appreciate your feedback.

10/10 優異

Johnny

讚好:整潔度、職員與服務和住宿狀況
Awesome place
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月15日的回應
Johnny, we are delighted you had such a fantastic experience at Hotel St. Pierre. We can't wait to provide another top-notch stay for you in the future.

6/10 一般

Armando (Waukegan)

不滿:職員與服務
Out of the four nights i stayed ,not once was able to get a restfull uninturupted sleep because of their dog policy!. the room below me had a dog that his owner left him alone every evening and the dog would bark!!! They would have to call the owner every night to come back and stay with the dog. Last night 3:00 in the morning it woke me up!! Never will i stay here again!!!!
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月11日的回應
Armando, it's regrettable that your stay didn't meet your expectations due to noise disruptions. We take note of your concerns with regards to the animal policy and our ability to deal with such matters efficiently at night. Your experience will be conveyed internally to ensure our procedures are thoroughly reviewed and enhanced. It's unfortunate to hear you won't stay with us again, however should you decide to give us another chance, we'll strive to make your visit as comfortable and peaceful as possible.

4/10 欠佳

Toby

商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
The rooms are not all what they seem on the net. I was taken out of the hotel, across the street, thru a not so nice courtyard, up a set of narrow, short steps to a landing barely large enough for two adults and a suitcase. The room was clean and cold, which were pluses. But the tub did not have slip-resistant treatment (no bumps, no rubber mat) so I slipped getting in. Ended up straddling the tub's side, severely bruising my inner left knee and upper thigh, incurring a half dollar size red bruise in the middle of my right knee (which is a replacement), and cutting my right elbow, which became swollen and bruised as well. In the fall, I somehow hit the toilet (the room and bathroom were very small), which went askew and proceeded to flood the bathroom. The night staff tried her best bringing ice for both knees and water and having maintenance fix the toilet, but no one offered any type of compensation for what was essentially negligence on the hotel's part. Anyone would have slipped in that tub.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月9日的回應
Toby, it's regrettable to hear about the inconveniences and particularly the accident you experienced during your stay. Your room's location and the unfortunate incident in the bathroom were clearly not in line with the standards you expected. We appreciate your acknowledgement of the cleanliness of the room and the team member's prompt assistance. We remain committed, ensuring we examine and improve measures of safety and guest satisfaction where necessary. Pain and discomfort you experienced is certainly distressing to us, and we sincerely hope you're now feeling better. We assure you the concern mentioned in your feedback is taken seriously and will be addressed. Thank you for taking the time to bring this to our attention.

10/10 優異

Oliver

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing and friendly staff. Jamie and Abdul were absolute gems along with all the other staff members that we didn't catch their names. Great atmosphere and adorable cats.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年5月4日的回應
Oliver, it's wonderful to hear that you had such a positive experience at Hotel St. Pierre! We're thrilled that our superb team members, especially Jamie and Abdul, along with our charming feline residents, played a part in making your stay memorable. The atmosphere to which you refer is precious to us and we're glad it made an impact. We hope to welcome you back in the near future.

6/10 一般

Stephane

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月3日的回應
Stephane, thank you for taking the time to rate your recent stay with us. We notice you left no specific comments, but since your rating is neutral, we understand that there might be aspects of your stay that didn't entirely meet your expectations. We'd appreciate any feedback you have that could help us improve our service. We hope to have the chance to welcome you back in the future and offer a better experience.

10/10 優異

Michael (New Braunfels)

讚好:整潔度、職員與服務和住宿狀況
Third time staying here - great value for the location!
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年5月2日的回應
Michael, we're thrilled that you chose to stay at Hotel St. Pierre for a third time and are pleased to hear that you appreciated the value of our convenient location. We're truly grateful for your loyalty and look forward to welcoming you back for your fourth visit. Safe travels until then!

6/10 一般

Joseph

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Property staff was excellent and friendly. Common area could use some tlc. The area the property is in is great and convenient. Room needed tlc. Had to ask for new towels and never saw housekeeping. No coffee supply’s refilled the entire trip. Nice propert that needs some tlc.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年5月1日的回應
Joseph, thank you for taking the time to share feedback about your stay. We're pleased to hear you found our team members amiable and our location advantageous. However, we regret any elements that didn't meet your expectations, including points relating to maintenance and replenishment of room supplies. These matters will be addressed internally to ensure continuous improvement. Your input is valuable and we appreciate your help in enhancing our services. We do hope for an opportunity to offer a more seamless experience in the future.

4/10 欠佳

Mary Ann

多人同遊
不滿:整潔度、職員與服務和住宿狀況
This a a beautiful, historic property in an excellent location, with great walkability. However, of the three rooms our party booked for 5 nights, the beds were seldom made up, linens were not changed at all. Cash was lifted from my wallet when I unknowingly left it behind one day. Very disappointing.
於 2024 年 4 月住了 5 晚

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a charming place to stay for my daughter and I during Jazzfest. The staff (especially Adel) provided exceptional customer service and were some of the friendliest people in the city. This isn't like staying in the Sheraton or Marriott, but for a unique New Orleans experience close to everything, this was a great place to stay and a great experience.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月29日的回應
David, we're thrilled to hear that Hotel St. Pierre served as a great base for your New Orleans adventure. It's particularly wonderful to know that Adel and our team members enhanced your stay with their friendly and exceptional service. We appreciate your recognition of the distinctive experience that our hotel offers, unlike conventional chain hotels. Thank you for choosing us for such a special event - the Jazzfest. We look forward to welcoming you and your daughter back in the future.

10/10 優異

Maria

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very friendly and welcoming, I forgot his name but he offered us his discount coupons, very knowledgeable. I would definitely stay here again.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月27日的回應
Maria, thank you for such glowing feedback regarding your stay at Hotel St. Pierre. We're thrilled to hear that our team members made a positive impact on your visit by offering you their discount coupons and sharing valuable insights. We eagerly look forward to your return in the future. Safe travels until then!

2/10 很差

Demetrius L

不滿:整潔度、職員與服務和住宿狀況
The Photos do not match what Hotel really looks like. I will never stay here again
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日的回應
Demetrius, it's regrettable to hear that your expectations were not met during your stay. We constantly work on ensuring that our online representations are as accurate as possible and we are disappointed that you perceived otherwise.

6/10 一般

Kevin

家人同遊, 寵物同遊
讚好:整潔度和職員與服務
Very old and historic set of properties. Mostly quiet area, rooms were good. No grass for pets though. You have to walk to one of the parks but they close by 7pm! Rooms were historic but they were not well taken care of. Very little low level maintenance such as repairing lamps, replacing bulbs etc. We moved rooms because of black mold the GM called "brick dust" but the wall next to said "brick dust" was rotting and I could have put a finger through the wall board. All walking to any of the party streets was about 10 minutes.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月30日的回應
Kevin, we're appreciative of your input. It is delightful that you enjoyed the historic ambiance and tranquility of our surroundings. We regret to hear about the maintenance shortcomings you encountered, as we aim to ensure comfort and satisfaction for our guests. We take your mention of certain issues quite seriously and these points will be explored with our upkeep team. Our location's proximity to local attractions is usually well-received by guests. Thank you again for your feedback and we look forward to enhancing your experience on a future stay at Hotel St. Pierre.

8/10 不錯

Robby

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月27日的回應
Thank you for this lovely rating, Robby!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hotel St. Pierre. We'd like to share an even better experience with you soon.

4/10 欠佳

Suzanne

於 2024 年 4 月住了 8 晚
Customer Service 於 2024年5月16日的回應
Suzanne, thank you for sharing your rating. Your feedback is valuable, and the team would like to understand your experience better. Please feel free to reach out directly to share more details so improvements can be made.

10/10 優異

Angela

讚好:整潔度、職員與服務和住宿狀況
This was a cute area and the courtyards are beautiful. Relatively quiet and the hotel cats are very friendly
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Angela, it's fantastic to hear you enjoyed your stay at Hotel St. Pierre. We're thrilled you appreciated our picturesque courtyards and our feline friends who roam the hotel grounds. Please visit us again for another calm, cozy stay in our lovely boutique hotel.

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay in New Orleans close to everything
於 2024 年 4 月住了 6 晚
Customer Service 於 2024年4月22日的回應
Thanks for the perfect rating, Mary!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hotel St. Pierre.Have a wonderful day!

10/10 優異

Tim

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff(Alex) made the quintessential French Quarter experience at St. Pierre special. Would highly recommend!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Tim, it's wonderful to hear that Alex contributed to your unique experience at Hotel St. Pierre. The remarkable ambiance of the French Quarter is something we delight in providing to our guests. Your recommendation is truly appreciated. Thank you and we hope to see you again soon.

10/10 優異

Isabel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Customer service was incredible, amazing staff! It felt like staying at a cozy home away from home. Love the details and history that speaks through the establishment. The location is perfect, just close enough to be a part of the French Quarter festivals but also has its privacy and niche when you’re looking to wind down and enjoy.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月19日的回應
Isabel, it's uplifting to note your thoughts about the memorable customer service at Hotel St. Pierre. We strive to provide an environment reminiscent of a home complemented with rich history. Your comments about our strategic location offering a blend of lively French Quarter festivities and private tranquility are valuable. We truly appreciate your warm words and look forward to creating more splendid experiences on your next visit.

10/10 優異

Paige

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月21日的回應
Thank you for this excellent rating, Paige!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hotel St. Pierre! We'd love to host you again someday for yet another unforgettable visit.

8/10 不錯

MaryBeth (Williamsburg)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property. Only thing the rooms could be alittle cleaner, like the window sills and corners
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月22日的回應
MaryBeth, we appreciate your positive feedback about Hotel St. Pierre. It's great to hear you found our property to your liking. Your notes on cleanliness have been noted; we hold our cleaning standards in high regard. Please know that we will take necessary steps to ensure even the small details like windowsills and corners are not missed. We look forward to your next visit.

10/10 優異

JAMES

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Unique New Orleans experience
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月15日的回應
James, it's wonderful to hear that you enjoyed your stay at Hotel St. Pierre, truly embodying the distinctive character of New Orleans. We hope to have the chance to welcome you back soon!

8/10 不錯

John

於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月28日的回應
John, thank you for staying at Hotel St. Pierre and for sharing your rating on Expedia. We're delighted to hear that your stay was enjoyable overall. We appreciate your feedback and look forward to welcoming you back on your next visit.

8/10 不錯

Meredith

於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月27日的回應
Thank you for the 4/5 rating, Meredith!We are excited to see that you had an enjoyable experience at Hotel St. Pierre. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 優異

Robert

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月8日的回應
Robert, thank you for taking the time to rate Hotel St. Pierre. We're thrilled to learn of your satisfaction. We look forward to welcoming you back for another great stay.

10/10 優異

Teresa

讚好:整潔度和職員與服務
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月8日的回應
Teresa, it's great to know that you had a satisfactory experience at Hotel St. Pierre. We're grateful for your 5-star rating. We hope to have the pleasure of serving you again in the future!

6/10 一般

Andrew

於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月26日的回應
Andrew, thank you for your Expedia review. We see that you've given us a 3-star rating, which suggests there might have been certain aspects of your stay that didn't meet your expectations. We're always striving to provide an exceptional experience for our guests, and we apologize for falling short this instance. We hope to have the opportunity to serve you better on your next visit.

8/10 不錯

Uthra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely friendly and helpful. They helped arrange tours, gave advice on good spots around the city and went above and beyond to help us. This is a great place to stay for a comfortable and convenient hotel in the French Quarter.
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月7日的回應
Uthra, it's delightful to learn that you found Hotel St. Pierre's team members to be exceptionally welcoming and resourceful. It's particularly encouraging to know that their advice and assistance enhanced your experience in the French Quarter. We believe that these small, yet meaningful, attentions truly set us apart. We hope to welcome you back to our comfortable and well-located setting in the future.

10/10 優異

Ramona (Austin)

寵物同遊, 多人同遊
Adorable flower laden courtyard, the room was very cute and comfy. We stayed in the Red Nichols room, each room designed with jazz musicians. Off the busy Bourbon street but close enough to get there easily. Thank you for a lovely stay!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月5日的回應
Ramona, we're thrilled to know that you enjoyed your stay at Hotel St. Pierre. The unique charm of our flower-filled courtyard and jazz-themed rooms, such as the Red Nichols room you stayed in, are indeed favorites among our guests and we're glad to note this added positivity to your experience. It's also great to hear that the location worked well for your plans while in the area. We're truly delighted that you had a lovely stay and we look forward to hosting you again in the future.

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This property is historic with modern touches. Close enough to the action yet just far enough away. One must keep in mind that it is comprised of several cottages that are up to 300 years old. Appreciate the lovlieness of that. It has everything you will need in the most charming of ways. All of the staff we encountered were happy to help with anything we needed. Front desk staff Jamie and Adel were top notch. Jeremiah with housekeeping always had a smile on his face. Upon check out they even offered to call us a taxi to be sure we didn’t miss our flight. There is no breakfast other than coffee in the mornings but just walk the short distance to Cafe DuMonde on Decatur street and enjoy the further ambience of New Orleans.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月5日的回應
Amanda, it's fantastic to hear that you enjoyed your stay at Hotel St. Pierre and appreciated the blend of historic charm and modern amenities we offer. We're delighted Jamie, Adel, and Jeremiah contributed positively to your experience. That said, being nestled close to the vibrant energy of the area, while offering a serene retreat, sets us apart. We look forward to serving you again in the near future and enhancing your experience with New Orleans' unique ambiance.

8/10 不錯

Keri

讚好:職員與服務
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月4日的回應
Keri, thank you for choosing Hotel St. Pierre for your stay and for your rating. We're pleased to note that your experience with us was overall positive. We value your feedback and are eager for the opportunity to serve you again in the future.

8/10 不錯

Jessika

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The only thing we suggest is that they need to clean those ceilings fans!!! In our room (115) the ceiling fan had at least half and inch of dust on it. Other than that, the hotel is great, it is located at the perfect place IMO, because you are in the French Quarter, however you are a few blocks away from Bourbon Street and other main streets; so you don’t need to worry about the noise. The staff was really attentive and great, they gave us amazing recommendations. Definitely we are staying there next time we visit NOLA.
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月1日的回應
Jessika, it's wonderful to hear that you appreciate the prime location of Hotel St. Pierre and found our team members to be attentive and helpful. It's fantastic to know that you plan on staying with us again on your next visit to New Orleans. However, it's noted your comments about improving cleanliness, specifically related to the ceiling fans. Rest assured, it's our top priority to provide spotless surroundings for our guests. We look forward to hosting you again.

6/10 一般

David

伴侶同遊
不滿:整潔度和住宿狀況
Charming but shabby
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月30日的回應
David, it seems like you appreciated the unique character of the hotel but felt it could use some revitalization. We appreciate your feedback as it allows us to identify the areas in need for improvements. We're continuously working to ensure our hotel reflects both historical charm and modern comfort. Thank you for sharing your thoughts.

10/10 優異

Sheilagh

讚好:整潔度
Quaint Hotel in the French Quater. Great location to all the great places in New Orleans
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月28日的回應
Sheilagh, we're delighted to hear that you enjoyed your time at Hotel St. Pierre. It's lovely that you appreciated its unique charm and its prime location within the vibrant French Quarter. We're looking forward to welcoming you back on your next trip to New Orleans.

10/10 優異

Christy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved St Pierre Inn. Will definitely stay there again. If you are looking for modern this is not for you. If you are looking for charm and location this inn is the best. Very charming and historic. Felt like I was in New Orleans in the 1800s. The staff was excellent friendly and helpful making recommendations. An easy walk to anywhere in the French quarter. Fresh delicious coffee in the morning and ice water with lemon in the lobby in the evening that was much appreciated after a day of walking and sightseeing. We absolutely loved this inn and can’t say enough good things about it.
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月26日的回應
Christy, thank you for sharing your wonderful experience at Hotel St. Pierre. It's gratifying to know that the inn's unique character and central location met your expectations. Our team members strive to ensure our guests experience the ambiance and charm that you described. Appreciation for their friendliness and helpful suggestions is always a delight to hear. It's terrific to know you found our refreshing morning coffee and evening ice water with lemon enjoyable. We're thrilled to hear of your intentions to return and we look forward to welcoming you back.

4/10 欠佳

Ashley

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月27日的回應
We appreciate the feedback, Ashley.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 優異

Daisy

讚好:住宿狀況
I absolutely loved it!
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月24日的回應
Daisy, it's wonderful to know you had such an enjoyable time at Hotel St. Pierre. Thank you for your feedback, and we hope to welcome you back in the near future!

10/10 優異

Laura

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was wonderful! Breakfast was excellent bed and pillows are so soft. Had a beautiful jacuzzi. My husband and i stayed in the Orleans room. They had stuff laying around like candy, chips, crackers all the coffee and hot tea you wanted we will be back.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月24日的回應
Laura, your review warms our hearts! We're thrilled you enjoyed your stay at Hotel St. Pierre, particularly relishing our plush beds, delightful jacuzzi, and the variety of snacks that we offer. Isn't it nice when you can just relax and immerse yourself in such luxuries? It makes us tremendously happy that you're planning to return. We can't wait to welcome you back!

10/10 優異

Darlene

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月12日的回應
Darlene, thank you for your high rating of Hotel St. Pierre. We truly value guests like you and are glad that your stay exceeded your expectations. We're looking forward to welcoming you back in the future.

10/10 優異

Grant

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Leroy was fantastic getting us checked in. He was very friendly and helpful. He shared recommendations to help us have an amazing time. The hotel was old, but very cool. Our room was spacious , clean , and we would definitely stay there again. The entire staff was super helpful!
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月19日的回應
Grant, we're delighted to hear that Leroy contributed positively to your check-in experience at Hotel St. Pierre. It's amazing to hear that you appreciated the unique charm of the hotel and found comfort in your spacious, clean room. We're elated to know you'd choose us again for future visits. Our team members are indeed focused on providing top-notch assistance to our guests, and your acknowledgment is truly rewarding. We can't wait to welcome you back soon!

8/10 不錯

Lauri

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月20日的回應
Thank you for taking the time to leave us a 4/5 rating, Lauri!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hotel St. Pierre.

2/10 很差

Rob

伴侶同遊
不滿:職員與服務和住宿狀況
The clerk who checked us in basically forgot about us to check our bags and was trying to get in early if possible as it was raining, he was to notify got no communication so just should up at regular time Poor Service
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月19日的回應
Rob, it's regrettable to hear about your check-in experience. Our goal is to make every guest feel attended to, so we are dismayed your arrival was not as expected. We always strive to improve, so your feedback on the service during check-in is being addressed to ensure better communication in the future.

8/10 不錯

Rachel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月18日的回應
Rachel, thank you for choosing Hotel St. Pierre as your accommodation and for giving us a good score. We're glad you had a positive experience during your stay, and we would love to welcome you back in the future.