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新奧爾良會議中心凱悅酒店的評價

3 out of 5
新奧爾良會議中心凱悅酒店
881 Convention Center Blvd, New Orleans, LA

評價

8.2

很好

10 分評分，優異；1003 則評價中有 497 則" "
8 分評分，不錯；1003 則評價中有 264 則" "
6 分評分，一般；1003 則評價中有 118 則" "
4 分評分，欠佳；1003 則評價中有 59 則" "
2 分評分，很差；1003 則評價中有 65 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

於 2019 年 10 月住了 2 晚

8/10 不錯

Allen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Steve

讚好：整潔度、職員與服務和住宿狀況
Rooms were clean and staff were great!
於 2024 年 4 月住了 1 晚

2/10 很差

dennis

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

6/10 一般

Stephanie

家人同遊
不滿：整潔度和住宿狀況
The breakfast was not refilled and had nothing left with an hour left in the breakfast, and dirty conditions.
於 2024 年 4 月住了 1 晚

10/10 優異

Reggie

讚好：整潔度、職員與服務和住宿狀況
Awesome stay
於 2024 年 4 月住了 1 晚

8/10 不錯

Bradley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Yosary

讚好：整潔度、職員與服務和住宿狀況
Will stay again
於 2024 年 4 月住了 1 晚

10/10 優異

Sophia

商務旅客
讚好：設施服務
I love everything
於 2024 年 4 月住了 1 晚

6/10 一般

Peter

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Location is great. Hotel room itself was eh. Clean but the wifi did not work, the phone did not work, the tv had bad reception and the light above the couch flickers.
於 2024 年 4 月住了 2 晚

8/10 不錯

Susan

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean, staff friendly and helpful. Breakfast was large, but not made for people like us who are vegans. That gave very limited choices and when those ran out, there wasn't anything else and we were told sorry it was out. Other than that, good area, lots of shopping and restaurants.
於 2024 年 4 月住了 1 晚

2/10 很差

jaspreet (Cupertino, CA)

不滿：整潔度、職員與服務、設施服務和住宿狀況
The room stinks and full of dust all the vents were full of dust bunnies , bathroom was sticky. Very low grade hotel. Never staying there again and won’t recommend anyone
於 2024 年 4 月住了 2 晚

10/10 優異

Ronald

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 3 月住了 1 晚

10/10 優異

Murphy

伴侶同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
Breakfast was great and property was well kept. It was insanely convenient for the medical conference I was attending at the convention center which was an added bonus. No complaints!
於 2024 年 3 月住了 2 晚

8/10 不錯

Bernadette

於 2024 年 3 月住了 4 晚

10/10 優異

Teryn

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved how quiet the hotel was! I had no issues at all!
於 2024 年 3 月住了 3 晚

10/10 優異

Patricia

於 2024 年 3 月住了 3 晚

10/10 優異

Beverly

家人同遊
讚好：整潔度和設施服務
Staff was very friendly and room was clean and comfortable.
於 2024 年 3 月住了 1 晚

6/10 一般

Erik

讚好：整潔度
於 2024 年 3 月住了 4 晚

8/10 不錯

Jin (Irvine)

讚好：整潔度、職員與服務和住宿狀況
Convenient to walk to the Convention Center just opposite the street
於 2024 年 3 月住了 1 晚

10/10 優異

Jeannette

於 2024 年 2 月住了 2 晚

8/10 不錯

Joseph

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location
於 2024 年 3 月住了 5 晚

10/10 優異

Erich

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice stay, great location, and good breakfast
於 2024 年 2 月住了 2 晚

4/10 欠佳

Thomas and Tisha

家人同遊
Our experience at the Hyatt Hotel in the New Orleans Warehouse District left much to be desired. Unfortunately, the room we were assigned had issues with the air conditioning, merely circulating air without providing any cooling relief. Additionally, the main light in the room was non-functional, adding to our overall dissatisfaction. To our dismay, we later discovered that friends who had stayed in the same room the day before for a wedding encountered identical problems and were subsequently relocated to another room. Having just completed a seven-hour drive, we unpacked and settled in before uncovering these issues approximately two hours later. Our check-in was on a Saturday, and we checked out at midnight on Sunday. When we brought these concerns to the attention of the front desk staff, we were informed that, despite the inconveniences and unresolved issues, we would still be charged for Monday. Disappointingly, no compensation or refund was offered for the inconvenience and discomfort we experienced during our stay. Furthermore, an additional frustration was the $39 per night parking fee, despite the fact that we never utilized our vehicle during our stay. This unexpected charge added to our overall dissatisfaction with the experience at the Hyatt Hotel in the Warehouse District.
於 2024 年 3 月住了 2 晚

10/10 優異

Ellen

於 2024 年 2 月住了 1 晚

10/10 優異

Delene

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

iris

於 2024 年 2 月住了 1 晚

2/10 很差

Walid

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I already shared my review. Not sure I am getting another survey!!
於 2024 年 2 月住了 5 晚

10/10 優異

Beronicah

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚

2/10 很差

Lynn

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Property parking was over book because they let others use it .hotel refer us to parking down the street where we paid double when they had other public parking close and cheaper
於 2024 年 2 月住了 2 晚

10/10 優異

Michelle

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel during our Mardi Gras stay.
於 2024 年 2 月住了 1 晚

10/10 優異

Jo

讚好：整潔度、職員與服務和住宿狀況
Enjoyed my stay
於 2024 年 1 月住了 2 晚

6/10 一般

Robert

家人同遊
You have to wait a long time for the valet to bring your car. Rooms are lovely Maintenance man turned up within 5 mins of our phone call to fix our tv
於 2024 年 2 月住了 1 晚

8/10 不錯

Phillip

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚

4/10 欠佳

Allen

於 2024 年 1 月住了 3 晚

2/10 很差

Matthew

於 2024 年 1 月住了 1 晚

10/10 優異

Bailey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay, except for the drunk.
Stay was great. The room was nice and had everything we needed. Room was serviced daily. Access to an ice machine was close by. Breakfast was good and filling for our family. Two negatives, no matter how low you turn the air down it just struggles to cool the room. Second, our room was a corner room which was 2 room doors behind another door. Our last night I come around the corner and there is a drunk woman passed out in front of my door. This woman had clearly been there for a minute and had urinated herself. Now I will say I called the front desk and they came and got her. My concern is that they knew her name and where her room was. Makes me wonder if this had been a problem before. This was also around 9:30 at night on a Sunday.
於 2024 年 1 月住了 3 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 6 晚

10/10 優異

Albert

於 2023 年 12 月住了 3 晚

6/10 一般

Otega

讚好：職員與服務
不滿：整潔度和住宿狀況
4 Nights Couple Stay
The staff is very hospitable, welcoming and wonderful however the management needs to do better with cleaning and ensuring things are working properly. Air vents are dirty and dusty also room service didn’t change bedshits and pillow case.
於 2023 年 12 月住了 4 晚

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in walking distance of pretty much everything, stayed here for 2 nights as I brought family to Nola Christmas Fest, hotel was very nice, quiet, loved that it was pet friendly, and very spacious rooms!
於 2023 年 12 月住了 2 晚

6/10 一般

Gwendolyn

讚好：職員與服務
於 2023 年 12 月住了 1 晚

10/10 優異

Renee

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Kent

於 2023 年 12 月住了 1 晚

10/10 優異

daniel

讚好：整潔度、職員與服務和住宿狀況
The location was amazing. Close to everything. friendly staff and great service
於 2023 年 12 月住了 2 晚

10/10 優異

Jerry (MONROE)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2023 年 12 月住了 1 晚

10/10 優異

steven

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very quick and early check in which I appreciated on my arrival
於 2023 年 12 月住了 3 晚

2/10 很差

charra

讚好：職員與服務
不滿：整潔度
於 2023 年 12 月住了 2 晚