高級寢具、房內夾萬、書桌、遮光窗簾/窗簾

新奧爾良藝術維爾豪斯區萬豪酒店 的評價

4.5 out of 5
新奧爾良藝術維爾豪斯區萬豪酒店
859 Convention Center Blvd, New Orleans, LA

評價

8.8

優異

10 分評分,優異;1000 則評價中有 584 則" "
8 分評分,不錯;1000 則評價中有 257 則" "
6 分評分,一般;1000 則評價中有 78 則" "
4 分評分,欠佳;1000 則評價中有 47 則" "
2 分評分,很差;1000 則評價中有 34 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

shoukuo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 2 晚
Hotel Team Member 於 2021年6月4日的回應
Thank you for sharing your feedback. We look forward to welcoming you back soon

10/10 優異

Claire

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice and clean. Staff were kind. Location was great for the conference and walkable to some good restaurants (Cochon Butcher and Galliano’s).
於 2024 年 4 月住了 5 晚
Director of Operations 於 2024年4月28日的回應
Dear Claire, Thank you for sharing your experience at the New Orleans Marriott Warehouse Arts District. We are glad our location was perfect for your needs and that our associates took great care of you. We will pass along your kind remarks to everyone. We are also happy you loved our well-kept property. It was a pleasure serving you, and we look forward to your future visit. Sincerely, Madison Fredricks Director of Operations

10/10 優異

Steffany

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property, very clean and comfortable rooms! We definitely stay here again if attending a conference in NOLA.
於 2024 年 3 月住了 4 晚

10/10 優異

Tracy

讚好:整潔度、職員與服務和住宿狀況
Great location- friendly staff
於 2024 年 2 月住了 3 晚
Gloria Rodriguez 於 2024年2月18日的回應
Dear Tracy, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott Warehouse Arts District, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Gloria Rodriguez Assistant Rooms Operations Manager.

10/10 優異

Georgia

Great place! Loved it!
於 2024 年 1 月住了 1 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Eric

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. Cleaning and maintenance staff very friendly. Most front desk staff very friendly but one front desk person not helpful.
於 2023 年 12 月住了 4 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Cathryn

於 2024 年 1 月住了 2 晚
Director of Operations 於 2024年2月5日的回應
Dear Cathryn, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott Warehouse Arts District, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Madison Fredricks Director of Operations

10/10 優異

Dawn

家人同遊
於 2024 年 1 月住了 2 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Patricia

家人同遊
讚好:職員與服務和住宿狀況
We stayed here for the Sugar Bowl. The staff and hotel were absolutely amazing. Everything was within walking distance and convenient.
於 2023 年 12 月住了 2 晚
Director of Operations 於 2024年1月10日的回應
Dear Patricia, Thank you for sharing your excellent review of your time with us while attending the Sugar Bowl. We are glad you could experience the exciting energy and charm of the French Quarter and that our incredible team helped you feel right at home. Thank you for choosing the New Orleans Marriott Warehouse Arts District, and we look forward to having the opportunity to welcome you back for a future stay. Sincerely,Madison FredricksDirector of Operations

2/10 很差

Christine

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 1 月住了 1 晚
Director of Operations 於 2024年1月9日的回應
Dear Christine,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Madison FredricksDirector of Operations

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good property, standard (average) hotel room, great staff
於 2024 年 1 月住了 1 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

saralee

於 2023 年 12 月住了 1 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was great! Walking around in evenings was safe. Area was clean & convenient to many things. Although our team didn’t win, it was a great trip…thanks NOLA!
於 2023 年 12 月住了 2 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

France

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Gloria Rodriguez 於 2024年1月28日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Irma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was a short stay, check-in/out were smooth and pleasant, room was very clean and comfortable, I appreciated the ability to have my luggage checked while we explored the WWII museum. Valet service was great.
於 2023 年 12 月住了 1 晚
Gloria Rodriguez 於 2023年12月29日的回應
Dear Irma, we are happy you chose the New Orleans Marriott Warehouse Arts District for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely, Gloria Rodriguez Assistant Rooms Operations Manager

10/10 優異

Matty

讚好:整潔度、職員與服務、設施服務和住宿狀況
SPOTLESSLY CLEAN & AMAZING STAFG
於 2023 年 11 月住了 1 晚
Gloria Rodriguez. Assistant Rooms Operations. 於 2023年11月29日的回應
Dear Matty, Thanks so much for the wonderful review. We are pleased to hear you had a good time with us. Thank you once more for choosing New Orleans Marriott Warehouse Arts District. We look forward to your next stayDear Rolando E, Thanks so much for the wonderful review. We are pleased to hear you had a great time with us and liked our convenient location. Thank you once more for choosing New Orleans Marriott Warehouse Arts District. We look forward to your next stay! Sincerely,

10/10 優異

Deborah

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was close by shopping and eating so we pretty much walked everywhere. The rooms were nice and cleans and staff was friendly
於 2023 年 11 月住了 3 晚
Gloria Rodriguez | Assistant Rooms Operations 於 2023年11月13日的回應
Dear Deborah, we are happy you chose the New Orleans Marriott Warehouse Arts District for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. SincerelyGloria Rodriguez Assistant Rooms Operations Manager

10/10 優異

Doretha

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Gloria Rodriguez 於 2023年10月25日的回應
Thanks for staying with us, we are glad that you had a great time. We appreciate your feedback!

8/10 不錯

Forest

讚好:整潔度、職員與服務和住宿狀況
Overall a great place to stay. Excellent access to the Convention Center. The Concierge was great, too. The room was clean and everything worked fine, except for the toilet that was quirky and needed a new float. It actually flushed itself in the middle of the night, twice, which I did not think was even possible. The restaurant/bar on the ground floor had good service and good food, although the menu was short. Last, they failed to clean the room one of our six days there.
於 2023 年 10 月住了 3 晚
Gloria Rodriguez 於 2023年10月23日的回應
Thanks for staying with us, we are glad that you had a great time. We appreciate your feedback!

10/10 優異

Ryan

於 2023 年 10 月住了 1 晚
Director of Operations 於 2023年10月23日的回應
Dear Ryan, It was a pleasure having you as our guest at the New Orleans Marriott Warehouse Arts District. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your rating. We look forward to hosting you again soon.Sincerely,Madison FredricksDirector of Operations

8/10 不錯

Mark

於 2023 年 9 月住了 3 晚
Director of Operations 於 2023年11月7日的回應
Dear Mark, We are happy you chose the New Orleans Marriott Warehouse Arts District for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Madison FredricksDirector of Operations

8/10 不錯

Rolando E (Brooklyn)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel to stay at if you like the quietness, don't want to be in the middle of everything, but still walking distance.
於 2023 年 10 月住了 4 晚
Director of Operations 於 2023年10月11日的回應
Dear Rolando E, Thanks so much for the wonderful review. We are pleased to hear you had a great time with us and liked our convenient location. Thank you once more for choosing New Orleans Marriott Warehouse Arts District. We look forward to your next stay! Sincerely,Madison Fredricks,Director of Operations

8/10 不錯

Douglas

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Director of Operations 於 2023年10月8日的回應
Dear Douglas, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at New Orleans Marriott Warehouse Arts District. If you have any specific feedback or suggestions to share, please feel free to reach out to us. We look forward to welcoming you back on your next visit.Sincerely,Madison FredricksDirector of Operations

10/10 優異

Anne

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 7 晚
Director of Operations 於 2023年9月28日的回應
Dear Anne, We are delighted you enjoyed your stay at New Orleans Marriott Warehouse Arts District. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Sincerely, Madison Fredricks Director of Operations

10/10 優異

Marco

讚好:住宿狀況
於 2023 年 9 月住了 1 晚
Brittany Clark 於 2023年9月18日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Stacee

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was perfect for a quick trip to New Orleans from Atlanta. It was Labor Day weekend and wasn’t overwhelming at all. The staff was courteous, I was able to upgrade our room. This location is across the street from the convention center and shopping at the river walk.we didn’t use our car at all, and it’s about a hot mile from bourbon street! Perfect! Will definitely stay again.
於 2023 年 9 月住了 2 晚
Gloria Rodriguez 於 2023年9月9日的回應
Thank you so much for staying with us at the New Orleans Marriott at the Warehouse Arts District. We are thrilled to learn that you had an enjoyable experience. We hope you give us a chance to delight you again when in you return in New Orleans.

10/10 優異

Winnie

讚好:整潔度、職員與服務、設施服務和住宿狀況
I love how it was designed and the feel of the hotel. I really enjoyed the ambience. All the staff, Adam, Micalah (I apologize if I spelled it wrong), as well as the bartender (i am sorry I can't remember name) are absolutely amazing, professional, helpful, as well as friendly.
於 2023 年 8 月住了 7 晚
Hotel Management 於 2023年8月30日的回應
Thank you for your wonderful feedback! We are elated you enjoyed your stay here in New Orleans and enjoyed Adam and other members of our team. We pride ourselves in excellent customer service and we are glad we were able to deliver on an exemplary experience.

6/10 一般

Deborah

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's was ok the pool is very small
於 2023 年 8 月住了 3 晚
Director of Operations 於 2023年8月24日的回應
Dear Deborah, Thank you for staying with us and for sharing your feedback. We are pleased you enjoyed your stay overall; however, we deeply regret your disappointment with the pool. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We understand your frustration and are grateful for your patience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Madison FredricksDirector of Operations

8/10 不錯

timothy

讚好:整潔度、職員與服務和住宿狀況
It’s a warehouse
於 2023 年 8 月住了 2 晚
Gloria Rodriguez 於 2023年8月21日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Michael

於 2023 年 8 月住了 4 晚
Gloria Rodriguez 於 2023年9月9日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Thomas

讚好:整潔度、職員與服務、設施服務和住宿狀況
I was in New Orleans for a family event in August, and the heat and humidity was unbearable. Because of that, we found ourseves taking more cab rides than we ever imagined. The staff at the front door was amazing, arranging cab rides for my party, all of us seniors, and helping us in and out of our rides. I do want to give a shout out to Justin at the bar, who was extraordinary in the service he provided to us. Not wanting to deal with cabs and go back out into the heat, we had several dinners ar the hotel, and Justin cheerfully and very kindly helped us create pleasant dining experiences with a limited menu. Very attentive and always so upbeat! He was great! And lastly, the ladies at reception made check in and check out easy and pleasant, very grateful to them.
於 2023 年 8 月住了 3 晚
Hotel Manager 於 2023年8月13日的回應
Thank you so much for staying with us at the New Orleans Marriott at the Warehouse Arts District. We are thrilled to learn that you had an enjoyable experience. We are excited to learn about Justin and our reception team and we hope you give us a chance to delight you again when in you return in New Orleans.

10/10 優異

Robert

家人同遊
讚好:設施服務
No issues. Lots to do in the ares
於 2023 年 8 月住了 1 晚
Hotel Team 於 2023年8月13日的回應
We are happy you loved the sights and sounds of the Warehouse Arts District.

8/10 不錯

Rebecca Lynn (Coconut Creek)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved everything about the hotel and the people are so friendly but if you actually want to sleep go to Walmart and buy a fan for $25 like we did because the room is HOT. Room 609
於 2023 年 8 月住了 2 晚
Director of Operations 於 2023年8月9日的回應
Dear Ms. Lynn, Thank you for your summary pertaining to your stay at New Orleans Marriott Warehouse Arts District. We are glad you enjoyed our well-kept property and thoughtful hospitality. Additionally, we appreciate all your remarks, the positive as well as the things that would have enhanced your time with us. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Madison Fredricks Director of Operations

10/10 優異

sharonda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only issue I had is that, a item I know I placed on the table came up missing in my room and I looked everywhere for it, but over all I had a good time and loved my room and everything about the hotel
於 2023 年 8 月住了 3 晚
Hotel Team 於 2023年8月13日的回應
We are glad to hear you had a wonderful time here with us and would love to know more about your item if we can help. Feel free to reach out to the hotel directly and we will be happy to serve you.

10/10 優異

Catherine

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would Stay Again
We had a great stay. I worried about parking a UHaul but there was an available lot right around the corner (*not overseen by the hotel*)! Conveniently located Starbucks in lobby and walking distance to several restaurants. Would stay again.
於 2023 年 7 月住了 2 晚
Hotel Team 於 2023年8月13日的回應
We are happy that you stayed with us here at the New Orleans Marriott at the Warehouse Arts District. We look forward to serving you again in the future!

10/10 優異

Brittany

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚
Director of Operations 於 2023年8月3日的回應
Dear Brittany, We appreciate your gracious rating about your stay at New Orleans Marriott Warehouse Arts District. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely,Madison FredricksDirector of Operations

8/10 不錯

Sharlyce T

親子同遊, 多人同遊
讚好:職員與服務和住宿狀況
If you are going to Convention Center it is perfect. It’s a short walk across the street. Corner store, across from shopping mall and food court. Room was not as clean as it should have been. Definitely expected better.
於 2023 年 7 月住了 5 晚
Hotel Manager 於 2023年8月13日的回應
We love that your experience was pleasant and considered to be the perfect location for the Convention Center. We want you to join us again when your travels bring you back to NOLA so that we can impress you and improve upon our services.

10/10 優異

Myrna

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service and location
於 2023 年 7 月住了 3 晚
Director of Operations 於 2023年7月31日的回應
Dear Myrna, Thank you for sharing your feedback. It is paramount for our guests to have a great experience, and we are delighted to know our location and excellent service exceeded your expectations. We hope you consider New Orleans Marriott Warehouse Arts District your home away from home when your travels bring you back to the area. We recommend hopping on the St. Charles Streetcar to the Garden District to see Lafayette Cemetery #1 and visit Magazine Street, a lively and valued business and cultural district brimming with shops and restaurants!Sincerely,Madison FredricksDirector of Operations

8/10 不錯

Benjamin (Paradise)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the inside of the hotel…upscale and the rooms are redone nicely! The outside of the hotel looks old, and the whole area feels unsafe at night. Must use valet for parking ($45-$50/per night plus tips…and tipping each time we left and came back got expensive). Right across the street from convention center and the Riverwalk mall. Super friendly/helpful staff and valet!
於 2023 年 7 月住了 2 晚
Hotel Team 於 2023年8月13日的回應
We are delighted to learn you had a fantastic stay with us here at New Orleans Marriott at the Warehouse Arts District. We look forward to servig you in the future.

2/10 很差

Veronica

家人同遊
於 2023 年 7 月住了 1 晚
Director of Operations 於 2023年7月17日的回應
Dear Veronica, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely,Madison FredricksDirector of Operations

6/10 一般

Denaira

於 2023 年 6 月住了 3 晚
Director of Operations 於 2023年6月21日的回應
Dear Denaira, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Sincerely,Madison Fredricks,Director of Operations

8/10 不錯

Michele

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We were only there briefly but the hotel was fine. A little far from the quarter but we knew that. Our only issue was trying to get checked in. Since you can't check in until 4, as is with most hotels, there is no place to pull up to unload your luggage . You have to park in the middle of the street and wait along with us to be able to give the car to a valet and check in. There were no luggage carts outside either. I am sure it is normal as i understand businesses are still having trouble hiring help. But all the staff we encountered and including parking attendants were very helpful and friendly
於 2023 年 6 月住了 1 晚

10/10 優異

Angelique

於 2023 年 6 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pricey but nicey
Beautiful rooms. Lots of weddings and large groups at this busy hotel. Breakfast is delicious but expensive although the quality and portion size will set you up until evening time!!
於 2023 年 5 月住了 4 晚

10/10 優異

Melissa

於 2023 年 5 月住了 4 晚
Director of Operations 於 2023年6月20日的回應
Dear Melissa, Thank you for your fantastic rating! We are pleased you chose New Orleans Marriott Warehouse Arts District for your time in the city and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon!Sincerely,Madison FredricksDirector of Operations

10/10 優異

Brenda

於 2023 年 5 月住了 2 晚

2/10 很差

Liangbo (San Francisco)

於 2023 年 4 月住了 2 晚
Director of Operations 於 2023年5月27日的回應
Dear Liangbo, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Madison FredricksDirector of Operations

10/10 優異

Ashley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kayla who checked us in was awesome
於 2023 年 4 月住了 1 晚
Director of Operations 於 2023年5月20日的回應
Dear Ashley, It was a pleasure to read your fantastic review about New Orleans Marriott Warehouse Arts District. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We will share your kind words with Kayla, and we hope to be your hotel of choice whenever you visit New Orleans. Sincerely,Madison Fredricks,Director of Operations

4/10 欠佳

Bryan

商務旅客
讚好:整潔度、設施服務和住宿狀況
It was very close to where I needed to go. However, I was downgraded to a less expensive room when I checked in because they "had no king rooms available". But I wasn't given a credit or anything for this, just basically told tough luck.
於 2023 年 4 月住了 2 晚
Omar Reyes 於 2023年4月25日的回應
Dear Bryan,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 不錯

Kimberly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property. The only drawback, was WiFi was at an cost.
於 2023 年 4 月住了 2 晚
Director of Operations 於 2023年4月24日的回應
Dear Kimberly, Thank you for your review of the New Orleans Marriott Warehouse Arts District. We are pleased you enjoyed our beautiful property. However, we regret not meeting all your expectations. Thank you again for your feedback; we look forward to welcoming you back.Sincerely,Madison FredricksDirector of Operations