住宿入口
查看供應

龐恰特雷恩酒店的評價

4 out of 5
龐恰特雷恩酒店
2031 St. Charles Avenue, New Orleans, LA

評價

9.2

卓越

10 分評分，優異；1002 則評價中有 724 則" "
8 分評分，不錯；1002 則評價中有 191 則" "
6 分評分，一般；1002 則評價中有 48 則" "
4 分評分，欠佳；1002 則評價中有 19 則" "
2 分評分，很差；1002 則評價中有 20 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location on the trolly line!
於 2024 年 5 月住了 3 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Marygay

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the feeling of neing in an old hotel with lots of history.
於 2024 年 5 月住了 3 晚

2/10 很差

Scott

不滿：職員與服務
The staff tried to charge our cars another $450 when our room was already paid for.
於 2024 年 2 月住了 1 晚

10/10 優異

John (San Diego)

讚好：整潔度和職員與服務
於 2024 年 5 月住了 3 晚

6/10 一般

John

The property was tired and a little rundown
於 2024 年 5 月住了 2 晚

6/10 一般

Gabe

伴侶同遊, 多人同遊
讚好：整潔度
不滿：職員與服務
Meh. Great style but light on luxury —and way overpriced.
於 2024 年 5 月住了 2 晚

10/10 優異

james

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel.Clean and nice size rooms. All staff was very polite and helpful. Great bar
於 2024 年 5 月住了 3 晚

8/10 不錯

yelena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Kyle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

Serhan (McLean)

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Music at the Bayou Bar was such a special treat
於 2024 年 4 月住了 4 晚

8/10 不錯

Joseph

伴侶同遊
讚好：整潔度和職員與服務
Great old hotel. These hotels can be difficult to maintain and that seemed to be true here. One of the two elevators was out of order making for longer wait times to get to the rooftop bar or our 11th floor room and the faucets in our bathroom needed repair. The staff was excellent, although the doormen always seemed more interested in their phones than greeting guests. Kerry at the front desk and Hampton in the bar were both fantastic. A Streetcar stop was right out the front door making transportation to other parts of the city super easy. The Garden District is very walkable from the hotel. Glad we stayed here. Had a really good time.
於 2024 年 4 月住了 5 晚

10/10 優異

Hans

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

leigh

家人同遊
讚好：整潔度、職員與服務和設施服務
Great location for this New Orleans hotel. It’s quirky and room decor could use a refresh. Room was spacious though and clean.
於 2024 年 4 月住了 1 晚

10/10 優異

Dawone

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is very friendly and efficient. The room is comfortable, clean and quiet. The location made it easy to walk or catch the street car. We had a wonderful experience in New Orleans!
於 2024 年 3 月住了 5 晚

8/10 不錯

Judy

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great hotel, friendly staff, and best view in NoLa from the rooftop bar. Parking fee of $45 per night plus tax and “resort” fees seemed exorbitant.
於 2024 年 4 月住了 1 晚

10/10 優異

Heidi

於 2024 年 4 月住了 2 晚

10/10 優異

Jeanne (Silver Spring)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We liked that it was a bit away from downtown but still close enought to hop on the street car out front.
於 2024 年 3 月住了 2 晚

10/10 優異

Kai

於 2024 年 3 月住了 2 晚

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff went above and beyond to make sure we were well taken care of for our 8 night stay. Highly recommend!
於 2024 年 3 月住了 8 晚

10/10 優異

Keli (Frisco)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was amazing and it was so nice to have gotten an upgrade to a suite! Thank you!
於 2024 年 3 月住了 1 晚

10/10 優異

Megan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

8/10 不錯

Toriann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Marc

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Love the music lineup
於 2024 年 3 月住了 1 晚

10/10 優異

Ann

讚好：整潔度、職員與服務和設施服務
Restaurant was fantastic
於 2024 年 2 月住了 2 晚
Pontchartrain Management 於 2024年2月28日的回應
Dear Ann,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback.Best regards,Pontchartrain Management

6/10 一般

Victor

家人同遊
不滿：整潔度
Sobre calificado en Expedia. Es una propiedad mal mantenida y sucia
於 2024 年 2 月住了 2 晚
Pontchartrain Management 於 2024年2月28日的回應
Dear Victor,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback.Best regards,Pontchartrain Management

8/10 不錯

Mary

讚好：職員與服務和住宿狀況
不滿：整潔度
於 2024 年 2 月住了 3 晚
Josh Robichaux 於 2024年2月25日的回應
Dear Mary,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

8/10 不錯

Wendy (Missoula)

讚好：整潔度和職員與服務
Location is good, older. Streets are very tight. Hotel is clean but definitely boutique. Desk staff is friendly. Valet work very hard and are pleasant.
於 2024 年 2 月住了 1 晚
Josh Robichaux 於 2024年2月21日的回應
Dear Wendy,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Laura

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous, historic, beautiful, wonderful hotel. Definitely a destination even if you are not staying there - the restaurant and rooftop bar and live Jazz music were incredible. It was a very nice quiet place to stay, since it is in the Garden district rather than downtown. The trolley stops right outside the hotel. Need to uber to downtown New Orleans, though, unless you are up for a long (beautiful) walk. On the plus side, Uber drivers in Nola are like 2nd tour guides - very friendly and informative.
於 2024 年 2 月住了 3 晚
Josh Robichaux 於 2024年2月25日的回應
Dear Laura,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Jamie

於 2024 年 2 月住了 1 晚

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Josh Robichaux 於 2024年2月21日的回應
Dear Julie,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and invite you to return.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Joseph

於 2023 年 11 月住了 4 晚

8/10 不錯

Jerome (Davenport)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
First of all I would like to thank Kay at the front desk she was very helpful and knowledgeable about any questions that we had also the valet guys were great
於 2024 年 2 月住了 5 晚
Josh Robichaux 於 2024年2月17日的回應
Dear Jerome,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback.Best regards,Joshua RobichauxGeneral Manager

6/10 一般

mary

於 2024 年 2 月住了 1 晚
Josh Robichaux 於 2024年2月17日的回應
Dear Mary,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Kelley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was a wonderful place to experience new Orleans during Mardi gras. Highly recommend
於 2024 年 2 月住了 4 晚
Josh Robichaux 於 2024年2月13日的回應
Dear Kelley,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Kathryn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay!
於 2024 年 2 月住了 2 晚
Josh Robichaux 於 2024年2月9日的回應
Dear Kathryn,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New Orleans Charm
Excellent location to enjoy Mardi Gras parades. Over the top friendly and caring staff. Hotel has character and charm.
於 2024 年 2 月住了 5 晚
Josh Robichaux 於 2024年2月9日的回應
Dear Michael,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your kind words and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Ashley

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Favorite hotel in NOLA
於 2024 年 2 月住了 1 晚

10/10 優異

Helen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I honestly wouldn't stay anywhere else. Friendly staff, everything you need is on the property. Great bar, great cafe, great restaurant, excellent second bar with rooftop view of whole city. Within walking distance of magazine street in the gorgeous Garden District, packed with shops and restaurants. The street car is just outside to take you to the French Quarter or you can Uber for under $10. You get that old New Orleans feeling with some modern amenities. Highly recommended
Josh Robichaux 於 2024年2月2日的回應
Dear Helen,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your very kind words and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Allison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous boutique hotel. The Bar and restaurant on the property are excellent. And the staff are incredibly kind. I would absolutely stay here again!
Josh Robichaux 於 2024年2月2日的回應
Dear Allison,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your kind words and look forward to your return.,Best regards,Joshua RobichauxGeneral Manager

8/10 不錯

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Elevator is a big issue…
於 2024 年 1 月住了 2 晚
Josh Robichaux 於 2024年1月24日的回應
Dear Richard,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Lesley

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fun and eclectic with phenomenal dining; great transportation opportunities for the entire city while quiet at site.
於 2024 年 1 月住了 4 晚
Josh Robichaux 於 2024年1月24日的回應
Dear Lesley,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback and hope that you will visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Janelle

讚好：整潔度、職員與服務和住宿狀況
Josh Robichaux 於 2024年1月24日的回應
Dear Janelle,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and hope that you will visit again.Best regards,Joshua RobichauxGeneral Manager

2/10 很差

Kimberly

不滿：整潔度和住宿狀況
I had high hopes after reading multiple reviews from many different sources that this hotel is a gem. I love a charming, old-world, boutique hotel, but this wasn’t it. We arrived in the middle of the night walked through a very rundown lobby and checked into
於 2024 年 1 月住了 4 晚
Josh Robichaux 於 2024年1月24日的回應
Dear Kimberly,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Pauline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room with a gorgeous view.
於 2024 年 1 月住了 1 晚
Josh Robichaux 於 2024年1月24日的回應
Dear Pauline,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Edwin

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚
Josh Robichaux 於 2024年1月18日的回應
Dear Edwin,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager

8/10 不錯

Jannah (Baton Rouge)

多人同遊
讚好：整潔度、職員與服務和設施服務
Loved the convenience of The Pontchartrain and the restaurants, rooftop bar and breakfast/coffee shop. However, for the price, I did not find it to be worth the amount spent. Rooms could use some updating, especially carpet in rooms and hallways and only one of the two elevators was working with staff stating it could take months before it is repaired. Customer service was excellent and food/drinks were delicious I was just not overly pleased with the quality of the room for the rate charged.
於 2024 年 1 月住了 1 晚
Josh Robichaux 於 2024年1月18日的回應
Dear Jannah,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your feedback.Best regards,Joshua RobichauxGeneral Manager

8/10 不錯

Breshena

於 2024 年 1 月住了 3 晚
Josh Robichaux 於 2024年1月18日的回應
Dear Breshena,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support.Best regards,Joshua RobichauxGeneral Manager

10/10 優異

Lauren

於 2024 年 1 月住了 3 晚
Josh Robichaux 於 2024年2月5日的回應
Dear Lauren,Thank you for choosing to stay at The Pontchartrain Hotel. We appreciate your support and hope that you visit again.Best regards,Joshua RobichauxGeneral Manager