The restaurant is chaotic, and there are too few staff members; clearly, they're overwhelmed.
Haoyu
於 2023 年 11 月住了 3 晚
8/10 不錯
Joseph
2024年5月8日
讚好:整潔度、職員與服務和住宿狀況
Location was great. The hotel is located in a shopper's paradise. Below the hotel is Tiffanys, Louis Vuitton, Michael Kors,and a host of high end stores
Joseph
於 2024 年 5 月住了 4 晚
10/10 優異
Lisa
伴侶同遊
2024年5月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, the team welcoming us were professional and kind.
Every aspect of the stay was top notch.
The only thing we would modify is how hot the water is… really hot, the cold water is not cold. It’s about 110 degrees
Showers were HOT
But besides that , we can’t wait for the next trip and thank you for your welcome.
Lisa
於 2024 年 5 月住了 5 晚
10/10 優異
Kasei
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Kasei
於 2024 年 5 月住了 5 晚
6/10 一般
Daniel
伴侶同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
While the beds were comfortable, the pillows were not. The shower was either cold or scalding hot, no in between. We ran out of liquid soap the first day and housekeeping never refilled it. Housekeeping also left us with 1 bath towel each day for 2 of us and we had to hunt down more towels. Housekeeping also discarded a pair of Lululemon shorts my wife had washed and hung in the bathroom to dry as well as some face cleaner she left in the shower. The morning we left, there was supposed to be a taxi waiting for us at 3:45 am and we had to call for one ourselves because there wasn't one when we were ready to leave. The bar area on the 11th floor served good food and drinks and friendly staff.