豪華開放式套房 | 客廳 | 平面電視、iPod 插座、打印機

切爾西松林旅館的評價

2.5 out of 5
切爾西松林旅館
317 West 14th Street, New York, NY

評價

8.2

很好

10 分評分,優異;866 則評價中有 391 則" "
8 分評分,不錯;866 則評價中有 276 則" "
6 分評分,一般;866 則評價中有 118 則" "
4 分評分,欠佳;866 則評價中有 53 則" "
2 分評分,很差;866 則評價中有 28 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Tyler

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, good location, very cool and unique room.
於 2024 年 4 月住了 4 晚

8/10 不錯

Victor Erik (Azcapotzalco)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty convenient place in Chelsea. A lot of transportation options around, restaurants, pharmacies and famous neighborhoods from a short commute or walk. Staff was very friendly, room was good, but be careful if you got a front street room, street noise can get pretty loud, even in late hours. Room was cleaned daily, and they had coffee and tea in the common areas on the lobby. Overall a good place to stay, recommended.
於 2024 年 4 月住了 3 晚

10/10 優異

Krista

家人同遊
讚好:整潔度、職員與服務和住宿狀況
My college-aged niece and I I spent four days at the Chelsea Pines Inn, and we had a great time. The staff is lovely and very helpful. Our room was small, but it had one double and one single bed, a shower, and a toilet, so everything we needed. It’s not a luxury place but it’s funky and I liked it. it has five floors and no elevator so that might be an issue for some. The hotel tells you that before you book though, so it wasn’t an issue for us, even though we were on the fourth floor. The Chelsea location is excellent as well, and for Central New York City, it’s very affordable. We took the subway everywhere and it’s about 30 seconds frim the hotel.
於 2024 年 3 月住了 3 晚

8/10 不錯

Timothy (Hudson)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this place. It has its quirks & feels a little run down... but it also captures the charm of Chelsea, is filled with character, and I found it incredibly cozy & functional: the bed was really comfortable, shower was great, staff were very welcoming. A great home base for exploring Chelsea & anything nearby! Also the street is well-lit & busy... I arrived at 11:30 pm and wasn't worried at all.
於 2024 年 2 月住了 1 晚

10/10 優異

Sarah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great breakfast, wonderful staff.
於 2023 年 8 月住了 2 晚

4/10 欠佳

Robert

家人同遊
不滿:住宿狀況
Very bare bones room on floor 5 of a walk up. Both TV’s did not work. Room was very small. On the plus side, convenient location in Chelsea area of NYC.
於 2024 年 1 月住了 1 晚

2/10 很差

Jared

於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Shawn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Theresa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
amazing apartment that was very spacious with excellent kitchen and dressing room. Huge shower. very private. Easy location to get to everything with subway at the end of the street. Felt safe. Nice happy helpful staff without exception. Four adults stayed very comfortably without feeling crowded. Did not feel like an anonymous hotel all and was an oasis of calm after sightseeing. Good choice at continental breakfast even for 3 vegans which was better than expected. Spotlessly clean.
於 2023 年 12 月住了 5 晚

10/10 優異

Kangmin

讚好:整潔度、職員與服務、設施服務和住宿狀況
It's not very quiet and the building doesn't have an elevator, but the room was cozy and the staff very nice.
於 2023 年 12 月住了 2 晚
Chelsea Pines Inn Staff 於 2024年1月2日的回應
Dear Kangmin,Thank you for choosing Chelsea Pines Inn for your recent stay, and for taking the time to share your feedback with us. We appreciate your insights and are pleased to hear that you found the room cozy and the staff accommodating.Your satisfaction with the room and our team is important to us, and we are grateful for your positive comments.However, we understand that there were challenges during your stay, including noise in the building and the absence of an elevator. We apologize for any inconvenience caused and appreciate your patience.Warm Regards,Chelsea Pines Inn Staff

6/10 一般

真實旅客

商務旅客
讚好:整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
hank you for taking the time to share your feedback with us. We appreciate your input, and we are sorry to learn that your experience fell short of your expectations.Your satisfaction is our top priority, and we would like to learn more about your stay to better understand any areas where we can improve. If you have specific details or suggestions you'd like to share, please feel free to contact us directly.

10/10 優異

Kalyani

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Cute little cozy stay!
於 2023 年 12 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a fantastic experience during your stay at Chelsea Pines Inn.Your positive feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any specific aspects of your stay that you particularly enjoyed, or if there's anything you'd like to share, we would love to hear more.

10/10 優異

Michelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a fantastic experience during your stay at Chelsea Pines Inn.Your positive feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any specific aspects of your stay that you particularly enjoyed, or if there's anything you'd like to share, we would love to hear more.

10/10 優異

R. Vincent

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a happy experience, finding this hotel pre-trip, and staying at the hotel during my time in Manhattan. Everything was perfect and upon return(s) to Manhattan, this will be where I will stay.
於 2023 年 12 月住了 2 晚
Chelsea Pines Inn Staff 於 2023年12月24日的回應
Good day Vincent,We hope this message finds you well. On behalf of the entire team at [Your Hotel], I want to extend our heartfelt gratitude for choosing to stay with us during your time in Manhattan.We are delighted to hear that your experience was a happy one—from the pre-trip planning to your stay with us. It was truly a pleasure hosting you, and we are thrilled to have been a part of your memorable journey.Warm Regards,Chelsea Pines Inn Staff

8/10 不錯

Josée

讚好:整潔度、職員與服務和住宿狀況
Loin de Time Square mais juste à côté d’une station de métro. Plusieurs petits restaurants aux alentours. 5 étages sans ascenseur.
於 2023 年 11 月住了 3 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are pleased to hear that you enjoyed the central location of our hotel.We understand your concern about the absence of an elevator, and we sincerely apologize for any inconvenience this may have caused during your stay. Your feedback is invaluable, and we will certainly take it into consideration as we continually strive to improve our services.

10/10 優異

Sylvie

於 2023 年 11 月住了 3 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.

2/10 很差

Mariana

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Antes de mi llegada pedí cuarto en planta baja ya que iba con gente de la tercera edad. Mi sorpresa fue que me dieron en el tercer piso (escaleras súper empinadas), nosotros mismos tuvimos que subir y bajar las maletas, los colchones bastante incómodos, la regadera con hongos, la sábana de uno de los colchones olía a limpio pero manchada de sangre por algún otro huésped. Y la cereza del pastel fue que en el tercer piso no llega bien la calefacción porque (dicho por ellos) es un edificio viejo y no llega al tercer piso cuando hace mucho frío afuera. Después de estar 3 horas comentando en recepción que nos moríamos de frío, hablando a expedia, etc, por fin me dieron uno portátil que tenían en recepción. Definitivamente no lo recomiendo y mucho menos en época de frío. Una pena porque la ubicación es buenísima.
於 2023 年 11 月住了 2 晚
East Village Hotel Staff 於 2023年12月23日的回應
Good day Mariana,I hope this message finds you well. I would like to extend my sincerest apologies for the challenges you experienced during your recent stay at our hotel. Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations.I want to acknowledge each of the issues you raised and assure you that we have taken immediate steps to address them:Warm Regards,East Village Hotel Staff

10/10 優異

Susan

多人同遊
讚好:設施服務
I will definitely be back!
於 2023 年 11 月住了 2 晚
Chelsea Pines Inn Staff 於 2023年12月24日的回應
Good day Susan,Thank you so much! We're glad that you enjoyed your stay!Warm Regards,Chelsea Pines Inn Staff

10/10 優異

Suzanne

讚好:整潔度、職員與服務、設施服務和住宿狀況
I love this property so much! It is quiet and convenient to the L train and ACE train. There are great places within walking distance to eat. I have stayed here multiple times. This isn’t an overly fancy place but it will meet all your needs. If you need a safe, quiet and comfortable place to rest and sleep, this is your spot.
於 2023 年 11 月住了 2 晚
Chelsea Pines Inn Staff 於 2023年12月23日的回應
Dear Suzanne,We hope this message finds you well. On behalf of the entire team at [Your Hotel], we would like to extend our heartfelt gratitude for choosing to stay with us. We are delighted to hear that you enjoyed your recent stay with us.Your positive feedback about the quiet atmosphere, convenience to the L train and ACE train, great dining options within walking distance, and the overall safety of our location truly warms our hearts. It is our constant endeavor to provide a comfortable and memorable experience for our guests, and we are thrilled to learn that we met your expectations.Warm Regards,Chelsea Pines Inn Staff

10/10 優異

Steven

讚好:整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you had a great experience during your stay at Chelsea Pines Inn.Your positive feedback means a lot to us, and we are delighted that we could meet your expectations. If there are specific aspects of your stay that you particularly enjoyed or if there's anything you would like to share, we would love to hear more.

10/10 優異

JERDIN

於 2023 年 11 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you had a great experience during your stay at Chelsea Pines Inn.Your positive feedback means a lot to us, and we are delighted that we could meet your expectations. If there are specific aspects of your stay that you particularly enjoyed or if there's anything you would like to share, we would love to hear more.

10/10 優異

Manish

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you so much for taking the time to rate your experience with us a perfect 10 out of 10! We are absolutely thrilled to hear that you had an exceptional stay at Chelsea Pines Inn.Your positive feedback is truly appreciated, and we're delighted that we could meet and exceed your expectations. If there are specific aspects of your stay that you particularly enjoyed or if there's anything you would like to share, we would love to hear more.

10/10 優異

sarah

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Friendly people, quick and smooth check in process, the room is very clean and well furnished. Many unexpected treats as well and charming decorations.
於 2023 年 11 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you so much for choosing to stay at Chelsea Pines Inn! We are thrilled to hear that you had an enjoyable experience during your recent visit.Your kind words about our friendly staff, smooth check-in process, and clean rooms mean a lot to us. We strive to create a welcoming and comfortable environment for our guests, and it's wonderful to know that we succeeded in making your stay memorable.

2/10 很差

Mauricio

伴侶同遊, 商務旅客
不滿:住宿狀況
The mattress feels like one of those inflatable, you sink in it, couldn’t sleep at all, the kind of mattress that you find in a furniture store that same beds and the mattress is a dummy mattress, that’s is what they have in the beds. Couldn’t stay there for the 4 days that I booked, found other hotel with a decent bed.of course because the reservation was not refundable it was my lost. The room didn’t have a thermostat, I got super hot and the only way to cool it off was opening the window, closing when it got cold and open it again when it was too hot. Very bad. Pay the extra $50 and stay some place else. The only good thing was the location and the lady at front desk DJ, she was nice.
於 2023 年 11 月住了 4 晚
Chelsea Pines Inn Staff 於 2023年12月24日的回應
Dear Mauricio,I hope this message finds you well. First and foremost, we would like to extend our heartfelt thanks for choosing to stay with us at Chelsea Pines Inn. We truly appreciate the time you took to provide us with valuable feedback on your recent stay.We were delighted to hear that you enjoyed our location, and your decision to share your experiences allows us to address the areas where we fell short of your expectations.I want to personally apologize for the inconvenience you faced with the mattress and the room temperature during your stay. Your comfort is of utmost importance to us, and we deeply regret that the mattress did not meet your expectations. Please rest assured that we are actively looking into upgrading our mattresses to ensure a more comfortable and restful sleep experience for our guests.Regarding the room temperature, we understand the challenges you faced with the absence of a thermostat. We are actively exploring options to improve the climate control in our rooms to provide a more comfortable environment for our guests.We genuinely regret any inconvenience you experienced during your stay, and we want to assure you that your feedback has not gone unnoticed. We take your comments seriously and are committed to making the necessary improvements to enhance the overall guest experience.Warm Regards,Chelsea Pines Inn Staff

10/10 優異

Patrece

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and friendly place!
Was in the city to visit my son. This was close to his apartment in West Village, clean and friendly staff!
於 2023 年 11 月住了 3 晚
Chelsea Pines Inn Staff 於 2023年12月24日的回應
Dear Patrece,I hope this message finds you well. On behalf of the entire team at East Village Hotel, I want to express our sincere gratitude for choosing us as your accommodation during your recent visit.We are delighted to hear that you found our hotel clean and our staff friendly. Your positive feedback truly warms our hearts and serves as a great motivator for our team.At Chelsea Pines Inn, we are committed to providing a comfortable and welcoming environment for our guests. Your comments about the cleanliness and friendliness of our staff reinforce our dedication to maintaining high standards of service.Warm Regards,Chelsea Pines Inn Staff

6/10 一般

Evy

於 2023 年 10 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月29日的回應
Thank you for taking the time to share your feedback with us. We appreciate your honest review and the opportunity to improve our services.We see that your experience was rated 3 out of 5, and we would love to learn more about your stay. Your satisfaction is our top priority, and understanding your perspective will help us address any areas where we can enhance our guest experience.

10/10 優異

Caitlin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location to an event we were attending, and the staff at front desk were really nice and welcoming. Clean, comfortable beds and a decent sized bathroom. Basic in amenities, but really just what we needed for a quick trip to the city. Enjoy the neighborhood. Would stay again.
於 2023 年 10 月住了 1 晚
Chelsea Pines Inn Staff 於 2023年12月24日的回應
Dear Caitlin,I hope this message finds you well. On behalf of the entire team at East Village Hotel, I would like to extend our heartfelt thanks for choosing us for your recent stay. Your feedback is incredibly important to us, and we appreciate you taking the time to share your thoughts.We are delighted to learn that you found our hotel's location convenient and enjoyed the friendly neighborhood atmosphere created by our staff. Creating a positive and welcoming environment for our guests is at the core of what we do, and your comments reaffirm our commitment to providing excellent service.While we are thrilled to hear about the positive aspects of your stay, we also want to ensure that your experience with us is consistently enjoyable. If there were any aspects that left you with mixed feelings, please know that we take your feedback seriously, and we are continually working to improve our services.Warm Regards,Chelsea Pines Inn Staff

6/10 一般

Sarah

讚好:職員與服務
於 2023 年 10 月住了 1 晚

10/10 優異

Kay

讚好:整潔度和住宿狀況
We enjoyed our first time in New York. Chelsea Pines was excellent!!
於 2023 年 10 月住了 1 晚
mari 於 2023年10月21日的回應
Hope to have you back in soon !!

10/10 優異

Christena (Silver Spring)

讚好:整潔度、職員與服務和住宿狀況
Excellent location and wonderful breakfast - awesome staff!
於 2023 年 9 月住了 2 晚
mari 於 2023年10月21日的回應
Glad you enjoyed your stay, hope too have you back soon !

10/10 優異

Tania

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very basic walk up (no elevator) hotel. Rooms are small but clean and comfortable. Bed was comfortable too which is always a relief when traveling. Staff friendly and accommodating. Great location. Nice change to the large, big brand hotels that i usually stay in.
於 2023 年 9 月住了 1 晚
Diamond 於 2023年9月15日的回應
Thank you so much for your great feedback! We're happy that you enjoyed your stay here with us and we hope to see you again soon!

8/10 不錯

Joanne

讚好:整潔度、職員與服務和住宿狀況
We had a great 4 nights at the Chelsea Pines!! The location was perfect for exploring all of NYC by foot and Metro. The complimentary breakfast much appreciated and the staff always helpful and friendly. The bed was very comfortable and the street was surprisingly quiet given the hotel is right on 14th! We look forward to returning again soon!
於 2023 年 8 月住了 4 晚
Diamond 於 2023年9月15日的回應
Thank you for the positive feedback. We're glad to see that you enjoyed your visit to NYC and enjoyed your comfortable stay here at Chelsea Pines Inn. Travel safely and we hope to see you soon!

10/10 優異

Sharon Ann

於 2023 年 8 月住了 5 晚

10/10 優異

Michele

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay would highly recommend !
於 2023 年 8 月住了 1 晚
Diamond 於 2023年9月15日的回應
Thank you so much Michele. We hope to see you again soon!

10/10 優異

Yamei

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quaint and quiet inn. Hard to find in Manhattan. The small garden in the back with trees and tables/chairs is a beautiful touch. Rooms vary in sizes, the more spacious ones are quite nice and clean. Although the building is quite tight and stairs very steep, and you could see the effect of time on the facilities, but surprisingly it's very functionally and comfortable to stay in. Nothing really fancy, but almost everything is in place. Also the manager and staff are super friendly, making you feel right at home. Will likely come back again next time in town.

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
Mellow vibes and very friendly.
於 2023 年 7 月住了 7 晚
Diamond 於 2023年9月15日的回應
Thank you very much Brian. We hope you can visit us again soon!

10/10 優異

Anastasia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the reception and in general, were really welcoming and friendly and were eager to help with our requests. The location was really convenient, very close to the metro station and also safe which is a huge plus! The room was clean and the breakfast was tasty with various options to choose from! The only downside was that our room was in the fifth floor and there is no elevator but it’s understandable since it’s New York and most classic buildings do not offer an elevator. Nevertheless, I would highly recommend it to anyone looking for a convenient and clean place to stay and of course I would choose to stay here again!
於 2023 年 8 月住了 2 晚

10/10 優異

Martin

讚好:整潔度、職員與服務和住宿狀況
Nice property. Reasonable value. I would return.
於 2023 年 7 月住了 1 晚
Diamond 於 2023年9月15日的回應
Thank you for the positive feedback Martin! We hope to see you soon.

8/10 不錯

Becky

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The property while dated was very clean. Staff was good.
於 2023 年 7 月住了 3 晚
Diamond 於 2023年9月15日的回應
Thank you Becky for your positive feedback and we hope you visit us again soon!

10/10 優異

Osvel

讚好:整潔度、職員與服務和住宿狀況
Great place to stay with wonderful staff!
於 2023 年 7 月住了 2 晚
Diamond 於 2023年9月15日的回應
Thank you so much for choosing Chelsea Pines Inn Osvel! We're happy to know you enjoyed your stay here with and we were able to successfully accommodate you. We hope to see you again soon!

10/10 優異

Jill

於 2023 年 6 月住了 2 晚

4/10 欠佳

robert

不滿:職員與服務和客房舒適度
Very disappointed in Hotels.Com for not being explicit that hotel had no elevator and was a 4 flight walk up. We are in our 70’s and had to climb steep stairs with luggage.
於 2023 年 6 月住了 1 晚

10/10 優異

Janet

讚好:整潔度、職員與服務和住宿狀況
The staff at front desk were very helpful
於 2023 年 6 月住了 3 晚

10/10 優異

ruth

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Coffee machine was out of order for two days. Otherwise, an excellent experience. Everyone was very nice, our room was tastefully appointed, very clean and comfortable.
於 2023 年 6 月住了 2 晚

10/10 優異

Katrin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 優異

Philip

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly, quiet and clean place
The staff was friendly. The rooms and common areas were extremely clean and quiet. The continental breakfast was fresh and plentiful, with plenty of hot and tasty coffee. We loved the location. Great neighborhood near an express subway.
於 2023 年 5 月住了 6 晚

10/10 優異

Angel

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Breakfast is so helpfull, toast, fruit, cereals, coffe… it is really nice. We stay 4 days and everything was great.
於 2023 年 5 月住了 4 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 5 月住了 2 晚

6/10 一般

Cecilia

讚好:職員與服務和客房舒適度
Buen hotel pero buscaría otras opciones
Muy servicial el personal, el desayuno que incluye es muy básico, solo café y pan para que no esperen mucho, la limpieza pues bien, cercanía de los lugares excelente. Lo único malo es que te piden un depósito de $150 y ya van 20 días y no me lo han rembolsado. Yo no regresaría por eso.
於 2023 年 5 月住了 1 晚
Sarah 於 2023年5月25日的回應
Good day Cecilia,Your deposit was released the day of your departure. Overseas banks can take up to 30 business days to release the hold that they put on your card when we authorized your account upon arrival. Best,Chelsea Pines Inn Staff