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萬豪切爾西費爾菲爾德套房客棧的評價

2.5 out of 5
萬豪切爾西費爾菲爾德套房客棧
116 W 28th St, New York, NY

評價

8.4

很好

10 分評分，優異；1000 則評價中有 480 則" "
8 分評分，不錯；1000 則評價中有 311 則" "
6 分評分，一般；1000 則評價中有 117 則" "
4 分評分，欠佳；1000 則評價中有 46 則" "
2 分評分，很差；1000 則評價中有 46 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Naibiao

讚好：整潔度、職員與服務、設施服務和住宿狀況

8/10 不錯

Tzu-Fen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚

8/10 不錯

WEIDONG

讚好：整潔度、職員與服務和住宿狀況
Clean and good location.but a little bit small
於 2019 年 10 月住了 4 晚

6/10 一般

Jiawei

讚好：整潔度
不滿：客房舒適度
於 2019 年 2 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
离帝国大厦很近，早餐供应6:00-9:00，但酒店人员会等客人吃完再收，这点很好。床一般舒服，感觉被单有点潮潮的感觉。酒店插头位置设计的没有特别合理。总体还可以。
於 2019 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2018 年 12 月住了 4 晚

10/10 優異

WEICHENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Wesna

家人同遊
讚好：職員與服務和設施服務
We hebben hier 5 nachten verbleven en een hele fijne ervaring gehad. Ontbijt wel erg simpel en dagelijks veela hetzelfde. Personeel erg vriendelijk en gastvrij.
於 2024 年 4 月住了 5 晚
Ayana 於 2024年5月2日的回應
Thank you so much for choosing to stay with us during your stay in the NYC area.

8/10 不錯

robert

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Je recommande surtout par son prix sa situation
於 2024 年 4 月住了 5 晚
Ayana 於 2024年4月15日的回應
Thank you so much for choosing to stay with us during your stay in the NYC area.

10/10 優異

Mesrop

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 3 晚
Ayana 於 2024年4月8日的回應
Thank you for taking the time to share your experience at the Fairfield Inn Manhattan Chelsea. We appreciate you choosing to stay with us and look forward to welcoming you back in the near future!

10/10 優異

celeste

讚好：整潔度、職員與服務、設施服務和住宿狀況
Luggage holding service
於 2024 年 3 月住了 3 晚
Ayana 於 2024年4月3日的回應
Celeste, Thank you for taking the time to share your experience at the Fairfield Inn & Suites Chelsea. We appreciate you choosing to stay with us and look forward to welcoming you back in the near future

10/10 優異

Mario

於 2024 年 3 月住了 1 晚
Ayana 於 2024年4月22日的回應
Thank you so much for choosing to stay with us during your stay in the NYC area.

6/10 一般

Yui Pan

讚好：整潔度
the floor is wet
於 2024 年 3 月住了 3 晚
Ayana 於 2024年4月3日的回應
Yui Pan, Thank you for taking the time to share your experience at the Fairfield inn & Suites Chelsea. Rest assured, your feedback will be shared with management to avoid this from reoccurring.

6/10 一般

Maria

讚好：職員與服務
.
於 2024 年 3 月住了 4 晚
Ayana 於 2024年4月3日的回應
Maria, Your feedback is valued, thank you for taking the time to share your experience at the Fairfield Inn Chelsea.

10/10 優異

Ana

讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved it! The staff was super friendly and the room very comfortable. I’d definitely stay here again, the breakfast is good too.
於 2024 年 3 月住了 3 晚
Yasayra 於 2024年3月10日的回應
Ana,Thank you so much for your feedback! We are happy to hear you enjoyed your stay. We hope to have you back soon!

10/10 優異

Gabrielle Fiona (New York)

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful and welcoming. A convenient property.
於 2024 年 3 月住了 2 晚
Yasayra 於 2024年3月7日的回應
Thank you so much for your feedback! We hope to have you back soon!

6/10 一般

Mobolaji

讚好：整潔度、職員與服務和住宿狀況
Rooms are very small and tight. Walls are thin so you can hear everything. Very clean though. No bar , but the Moxy hotel is literally across the street with a very good bar.
Yasayra 於 2024年2月28日的回應
Thank you for your feedback.

10/10 優異

Alexus

讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the staff very nice , and polite very comfortable and nice area! Will stay here again
於 2024 年 2 月住了 2 晚
Yasayra 於 2024年2月21日的回應
Thank you so much for your feedback! We are so happy you enjoyed your stay! We can't wait to have you back!

10/10 優異

Lee

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Yasayra 於 2024年2月21日的回應
Thank you so much for your feedback! We are so happy you enjoyed your stay! We can't wait to have you back!

10/10 優異

Angelina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Yasayra 於 2024年2月15日的回應
Thank you so much for your feedback! We hope to have you back soon!

8/10 不錯

Jean-Pierre

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Petite chambre très propre, bien situé.
於 2024 年 2 月住了 3 晚
Yasayra 於 2024年2月15日的回應
Thank you so much for your feedback! We hope to have you back soon!

10/10 優異

Joel (Washington)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient and close to metro, 34th st & 6th Ave. You have lots of options for restaurants, shopping, etc. Staff is very helpful and friendly.
於 2023 年 12 月住了 1 晚
Yasayra 於 2024年2月15日的回應
Thank you so much for your feedback! We hope to have you back soon!

10/10 優異

Kenton

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Free veggie sausage patties for breakfast!
A nice surprise, a basic king room with no view but larger than many in NYC. Well maintained, clean, nice bathroom. Mattress let the side down a bit being a bit lumpy, but I still had a good night's sleep. Was delighted to discover veggie sausage patties in the free breakfast. Breakfast would benefit from some vegan spread too. I would definitely stay here again.
於 2024 年 2 月住了 1 晚
Yasayra 於 2024年2月15日的回應
Thank you so much for your feedback! We hope to have you back soon!

6/10 一般

Dana

讚好：整潔度
The front desk staff was wonderful. Cheng helped us bring our luggage to the room & unloaded for us. The gentleman who came when we were leaving just dumped the cart outside our door & ran. The room phone never worked despite requests at the front desk. The housekeeping was very good but the rooms needs more than 1 garbage can. Great breakfast spread too
於 2024 年 1 月住了 2 晚
Yasayra 於 2024年1月30日的回應
Thank you so much for your feedback! We hope to have you back soon!!

6/10 一般

Shander (St. George)

親子同遊
讚好：職員與服務
Great properly, rooms a bit smaller than expected but friendly staff.
於 2024 年 1 月住了 2 晚
Yasayra 於 2024年1月30日的回應
Thank you so much for your feedback! We hope to have you back soon!!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was much as expected, helpful staff, good breakfast, room was small but adequate
於 2024 年 1 月住了 4 晚
Yasayra 於 2024年1月30日的回應
Thank you so much for your feedback! We hope to have you back soon!!

8/10 不錯

Charles

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location close to Penn Station. Clean and well managed.
於 2024 年 1 月住了 1 晚
Yasayra 於 2024年1月30日的回應
Thank you so much for your feedback! We hope to have you back soon!!

8/10 不錯

alfons

讚好：整潔度、職員與服務和住宿狀況
Room was a good size and clean. Loved the hot breakfast buffet. Staff was great, my remote control stopped working on the TV at 2:00 AM went down to the desk and got new batteries. Also free bag check.
於 2024 年 1 月住了 3 晚
Yasayra 於 2024年1月30日的回應
Thank you so much for your feedback! We hope to have you back soon!!

10/10 優異

Patrice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Yasayra 於 2024年1月30日的回應
Thank you so much for your feedback! We hope to have you back soon!!

10/10 優異

Owen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!

10/10 優異

Michele

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!

2/10 很差

KARLA (DETROIT)

Cobran reembolso a los clientes que prometen devolver y no lo hacen.
於 2023 年 11 月住了 3 晚
Yasayra 於 2024年1月16日的回應
Thank you for your feedback! I do apologize for any inconvenience the incidental hold has caused. Please reach out to your bank for support.

8/10 不錯

Jeangheni

伴侶同遊
讚好：職員與服務和住宿狀況
Staff was very nice, the room was a little smaller than i expected but it had everything we needed; it was pretty clean . Walls are very thin so you can hear your neighbor sneeze, breakfast was pretty good and there was always coffee which we loved! In the mornings the flower shops open and they display all of the greenery and flowers on the street which to me was a nice added bonus. Very close to the subway and walkable to Times Square - great location! The rooftop is nice also you can seee everything .
於 2023 年 12 月住了 3 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future!

8/10 不錯

Damika

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's proximity to subways and major attraction and streets
於 2024 年 1 月住了 3 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

2/10 很差

James

讚好：職員與服務
不滿：住宿狀況
It's more like a 1-star motel. The windows don't keep out the street noise, the door doesn't keep out noise from the hall, the heat doesn't really work, the bathroom was cold, the towels were thin and scratchy, etc. I'm sorry I wasted my money here.
Mercedes Rios 於 2024年1月11日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience of this matter is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

10/10 優異

Carmela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 8 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

10/10 優異

Christian

於 2024 年 1 月住了 1 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

10/10 優異

Dylan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

10/10 優異

Marie-Pier

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
於 2023 年 12 月住了 2 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback! It allows us to work in areas that need improvement.

10/10 優異

Aldo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
That’s great 😃
於 2023 年 12 月住了 5 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!

8/10 不錯

Daeyoung

讚好：整潔度和職員與服務
不滿：設施服務
The basic amenities were quite limited. No slippers or toothbrush. You can ask for toothpaste though. Plus the room was too dark. Other than that, it's close to Penn station and 28th st metro so it was quite convenient to move around in the city.
於 2023 年 12 月住了 2 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The location was perfect for train travelers and right near everyplace you want to be! Comfortable beds. Unit is small, but has all you need for a comfortable nights sleep.
於 2023 年 12 月住了 1 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

10/10 優異

Vasyl

讚好：整潔度、職員與服務和住宿狀況
…
於 2023 年 12 月住了 2 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!

10/10 優異

Christian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future!

10/10 優異

Rebecca

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 3 晚
Yasayra 於 2024年2月15日的回應
Thank you so much for your feedback! We hope to have you back soon!

8/10 不錯

CATHERINE (Slingerlands)

讚好：整潔度、職員與服務和住宿狀況
Public transit is nearby. Staff are great and accommodating. Rooms are clean and comfortable.
於 2023 年 12 月住了 2 晚
Mercedes Rios 於 2024年1月11日的回應
Thank you so much for your feedback! It means a lot to us. Providing amazing service is our top priority. I am happy you enjoyed your stay with us. We cannot wait to have you stay with us again in the future

10/10 優異

Kurtis (Colden)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!

10/10 優異

Santiago

於 2023 年 12 月住了 6 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!

10/10 優異

Hannah

於 2023 年 12 月住了 6 晚
Yasayra 於 2024年1月16日的回應
Thank you so much for your feedback!!! It means a lot to us. We hope to have you back soon!