外觀

曼克頓 SoHo 區福朋喜來登酒店的評價

3 out of 5
曼克頓 SoHo 區福朋喜來登酒店
66 Charlton St, New York, NY

評價

8.2

很好

10 分評分,優異;1002 則評價中有 469 則" "
8 分評分,不錯;1002 則評價中有 296 則" "
6 分評分,一般;1002 則評價中有 134 則" "
4 分評分,欠佳;1002 則評價中有 67 則" "
2 分評分,很差;1002 則評價中有 36 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Karol Shunji

於 2023 年 5 月住了 1 晚

10/10 優異

Yingyuan

10/10 優異

Serena

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 2 月住了 3 晚

8/10 不錯

lixiang

於 2021 年 11 月住了 3 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very good very good very good very good very good very good very good very good
於 2020 年 1 月住了 5 晚

8/10 不錯

Greg

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 7 晚
CF 於 2024年5月23日的回應
Thank you! Come see us again soon.

10/10 優異

Catherine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for our overnight stay. Attended a show at the Bitter End and this was a quick Uber ride away!
於 2024 年 3 月住了 1 晚
CF 於 2024年5月19日的回應
Thank you! Come see us again soon.

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, clean, reasonably priced hotel in SoHo.
於 2024 年 5 月住了 2 晚
CF 於 2024年5月16日的回應
Thank you! We hope to see you again soon.

8/10 不錯

cynthia

讚好:整潔度、職員與服務和住宿狀況
The rooms are nicely and simply appointed. The restaurant is great.
於 2024 年 5 月住了 3 晚
CF 於 2024年5月12日的回應
Thank you! Come see us again soon.

8/10 不錯

Rod

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here in February for a quick overnight in the city. Check in was easy. Offsite parking garage was a few blocks away. We parked and walked the rest of the time we were there. Room was clean and quiet. Great location with lots of eating options and parks close by. Check out was just as easy. Would stay here again.
於 2024 年 2 月住了 1 晚
CF 於 2024年5月12日的回應
Thank you! Come see us again soon.

6/10 一般

Truman

家人同遊
讚好:職員與服務
不滿:住宿狀況
Dirty room and loud piping resulting in loud noises randomly at night. Thin walls too. Safe area and friendly staff
於 2024 年 4 月住了 6 晚
CF 於 2024年5月9日的回應
Hello and thank you for the feedback. I am upset to hear about the experience you had. We always do our best to provide a clean and comfortable stay for our guest so it saddens me to hear we fell short. I will share your feedback with the rest of the management team so we can take steps to improve.

8/10 不錯

Mona

伴侶同遊
讚好:整潔度和住宿狀況
Good location to walk around and dine Room walls paper thin you can hear people talking in their rooms down the hall. No netflix Comfortable beds Clean
於 2024 年 4 月住了 2 晚
CF 於 2024年5月9日的回應
Thank you for the valuable feedback. We hope to see you again soon!

6/10 一般

REI

讚好:整潔度和職員與服務
於 2024 年 4 月住了 4 晚
CF 於 2024年5月16日的回應
Our apologies for falling short during your stay. Hopefully we get a chance to serve you again in the future and provide a better experience.

10/10 優異

Mimi

讚好:整潔度、職員與服務和住宿狀況
I always stay here when I come to the village. Close to NYU and great price!
於 2024 年 5 月住了 1 晚
CF 於 2024年5月9日的回應
It is our pleasure to have you. Hope to see you again soon!

10/10 優異

Toni (Coquitlam)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely staff, coffee every morning, good area and close to subway. Comfortable beds and clean room. Would stay again.
於 2024 年 4 月住了 4 晚
CF 於 2024年5月5日的回應
Thank you! Come see us again soon.

10/10 優異

Nicholas

讚好:整潔度、職員與服務和住宿狀況
Perfect spot for tourists to enjoy all of NYC. Be brave and use the subway.. so many convenient lines at your door.
於 2024 年 4 月住了 5 晚
CF 於 2024年5月5日的回應
Thank you! Come see us again soon.

8/10 不錯

jos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fijne plek in Manhattan. Iedere dag schoonmaak en nieuwe handdoeken. Leuke buurt.
於 2024 年 4 月住了 6 晚
CF 於 2024年5月3日的回應
Thank you! Come see us again soon.

10/10 優異

Ane

讚好:整潔度、職員與服務和住宿狀況
It was very clean and folks were very friendly.
於 2024 年 2 月住了 3 晚
CF 於 2024年5月2日的回應
Thank you! Come see us again soon.

10/10 優異

Michael

於 2024 年 4 月住了 1 晚
CF 於 2024年4月25日的回應
Thank you! Come see us again soon.

4/10 欠佳

Yicheng (Redmond)

家人同遊
不滿:設施服務和住宿狀況
Room is so small. Bathroom has a tiny vanity. There is no place in the room to put our bags. Room door are so close to the next room door. When the next door is closed,the banging is so loud and it feels like someone just enters our room and shuts the door. I can hear the conversation in the adjacent guess room. Very bad privacy.
於 2024 年 4 月住了 2 晚
CF 於 2024年4月18日的回應
Apologies about the room not being to your liking and for the noise issues you experienced. We will use your feedback to look into ways we can improve.

6/10 一般

Marianne

讚好:整潔度和職員與服務
於 2024 年 1 月住了 5 晚
CF 於 2024年4月11日的回應
Thank you for the feedback. Our apologies for falling short of your expectations.

8/10 不錯

Lara

於 2024 年 4 月住了 4 晚
CF 於 2024年4月27日的回應
Thank you! We hope to see you again soon.

10/10 優異

Susan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
CF 於 2024年3月31日的回應
Thank you! We hope to see you again soon.

10/10 優異

Jose

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff went above and beyond with accommodations and keeping everything in order to make our stay as enjoyable as possible.
於 2024 年 3 月住了 5 晚
CF 於 2024年3月30日的回應
Thank you! We hope to see you again.

8/10 不錯

Matthew

伴侶同遊
讚好:整潔度和職員與服務
Good satisfactory place. Easy location for subway. Layout is very cramped, especially in rooms. Staff is overly helpful. Parking nearby is expensive - but typical for NYC.
於 2024 年 2 月住了 1 晚
CF 於 2024年3月30日的回應
Thank you! Hope to see you again.

8/10 不錯

María Alejandra

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Muy buena ubicación, muy linda la zona. La habitación estaba muy bien y era cómoda. El personal era amable. Hicieron siempre la habitación salvo un domingo que recién a las 7 de la tarde querían hacerla y ya era muy tarde. Lo demás todo bien nos sé si el precio no es muy alto para lo que ofrecen.
於 2024 年 3 月住了 5 晚
CF 於 2024年3月30日的回應
Thank you for the feedback. We hope to see you again soon.

8/10 不錯

Jeanine

讚好:整潔度、職員與服務、設施服務和住宿狀況
Construction in the street was noisy up until late Friday night and on Saturday. Saturday night is quiet and room is cost and peaceful
於 2024 年 3 月住了 2 晚
CF 於 2024年3月24日的回應
Thank you for the feedback. Unfortunately we have no control over the noise and they did not give us advance notice about it. We checked and they do have the permits to work until 2 AM. We are speaking with the property manager and trying to come up with a solution. Again, our apologies.

6/10 一般

Christopher

商務旅客
讚好:整潔度和職員與服務
I liked that the property was quiet. Hot water was a bit of an issue. Also, the basic TV options were pretty pathetic.
於 2024 年 3 月住了 5 晚
CF 於 2024年3月23日的回應
Our apologies for the issues you experienced. I have forwarded your comments to the rest of the management team so we can look for ways to improve.

10/10 優異

Melissa (Hillsborough)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and staff was so helpful
於 2024 年 3 月住了 1 晚
CF 於 2024年3月23日的回應
Thank you. Come see us again soon!

8/10 不錯

Jaden

讚好:住宿狀況
於 2024 年 3 月住了 7 晚
CF 於 2024年3月23日的回應
Thank you. Come see us again soon!

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
CF 於 2024年3月23日的回應
Thank you. Come see us again soon!

10/10 優異

Ruo Syuan

讚好:整潔度和職員與服務
The location is great since it’s near 2 subway station. It’s also only few blocks away from Soho, which is a really big plus for shopping.
於 2024 年 3 月住了 4 晚
CF 於 2024年3月17日的回應
Thank you! Come see us again soon.

10/10 優異

Yuanzheng

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
CF 於 2024年3月17日的回應
Thank you! Come see us again soon.

10/10 優異

Jeffrey

於 2024 年 3 月住了 6 晚
CF 於 2024年4月5日的回應
Thank you! We hope to see you again soon.

8/10 不錯

Aidan

讚好:整潔度和職員與服務
於 2024 年 3 月住了 5 晚
CF 於 2024年3月17日的回應
Thank you! Come see us again soon.

10/10 優異

Peter

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel in a great location. Was easy for me to walk or take the subway anywhere I needed to go. The room was nice and spacious and very clean. The staff were great as well. Will definitely stay here again when back in NYC.
於 2024 年 3 月住了 2 晚
CF 於 2024年3月15日的回應
Thank you! We hope to see you again.

10/10 優異

david

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff, location, and overall ambiance.
於 2024 年 3 月住了 1 晚
CF 於 2024年3月10日的回應
Thank you! It was our pleasure and we hope to see you again soon.

10/10 優異

Manuel

多人同遊
Great Staff
於 2024 年 3 月住了 3 晚
CF 於 2024年3月6日的回應
Dear Manuel, On behalf of the entire hotel team, I want to thank you for sharing about your experience with the hotel staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 不錯

Carolyn

多人同遊
讚好:整潔度和設施服務
Very friendly amd accommodating
於 2024 年 3 月住了 2 晚
CF 於 2024年3月4日的回應
Thank you! Come see us again soon.

4/10 欠佳

Mina

不滿:職員與服務和住宿狀況
Maintenance staff doesn’t speak English. Unfriendly front desk employees
於 2024 年 3 月住了 2 晚
CF 於 2024年3月4日的回應
Thank you for the feedback. Our apologies about the language barrier. If you ever need something its always best to communicate directly with the front desk. My apologies as well if you feel the staff was unfriendly. This is not at all the experience we want for our guests and we normally get nothing but good compliments about the front desk. I will look into who helped you and do some retraining.

10/10 優異

albino

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, clean, nice room
於 2024 年 3 月住了 1 晚
CF 於 2024年3月4日的回應
Thank you! Come see us again soon.

10/10 優異

Lars (Port Jefferson )

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
CF 於 2024年3月4日的回應
Thank you! Come see us again soon.

10/10 優異

Erica

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, helpful staff
於 2024 年 2 月住了 2 晚
CF 於 2024年2月29日的回應
Thank you! We hope to see you again soon.

10/10 優異

Violeta

於 2024 年 2 月住了 3 晚
AM 於 2024年3月20日的回應
Dear Violeta,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
A little bigger than most rooms in this price range.
於 2024 年 2 月住了 1 晚
CF 於 2024年2月29日的回應
Thank you! We hope to see you again soon.

10/10 優異

Shomari

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Checking in was really efficient, the room was exceptionally clean and it felt very cozy. The hotel has great amenities and complimentary coffee and pastries on mornings that come in very handy. Thanks to the four points team !!😁😁
於 2024 年 2 月住了 3 晚
CF 於 2024年2月29日的回應
Thank you! We hope to see you again soon.

6/10 一般

Janette (utica)

讚好:整潔度
We had to wait almost 2hrs for our room
於 2024 年 2 月住了 1 晚
CF 於 2024年2月29日的回應
Our apologies for the delay in receiving your room. We will look into this further and take steps to improve.

8/10 不錯

Elizabeth

伴侶同遊
讚好:整潔度和職員與服務
Excellent location, staff are friendly, room matches its price.
於 2024 年 2 月住了 2 晚
CF 於 2024年2月29日的回應
Thank you! We hope to see you again soon.

10/10 優異

Ann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
House keeping was outstanding
於 2024 年 2 月住了 3 晚
CF 於 2024年2月29日的回應
Thank you! We hope to see you again soon.

10/10 優異

Sydney

多人同遊
讚好:設施服務
The location of the hotel is great.
於 2024 年 2 月住了 1 晚
CF 於 2024年2月29日的回應
Thank you! We hope to see you again soon.