I was very disappointed with my stay at this hotel. It took front desk an hour to check us in when we got there, they seem to have no clue how to do anything, staff was asking each other. I understand that they just renovated/opened but there is no excuse about such bad service. Next morning, had same experience with Housekeeping, called multiple times and then had to go to front desk to resolve the issue. The rooms are spacious but with very strong odor of paint or something. The bathroom shower was missing shampoo and conditioner which was lying on side of sink with its holder attached to it. The bedding is so uncomfortable, it feels like plastic, you can hear if anyone is changing sides under those blankets. Above all, some managers were willing to hear and take feedback and some are just blaming the new opening for everything. They may improve in future but would not stay there again!