First stay here. The lobby is very small and cramped. The elevators are directly in front of the desk so it leads to a lot of traffic. There is no place to sit and wait for those with disability or need to rest while waiting.
The room is very cramped as well. Less space than some cruise cabins. I usuaully go through and clean with Lysol and wipes. I found some hairs in the bathroom and stains on walls, countertop of the windowsill and headboard of bed. The room should be throughly cleaned.
The water in the sink is another story. I reported it was milky when hot water is turned on. The maintenence person came and said that is the norm for nyc water. Smh. Then why was the hot water in the shower not this color? I asked if I switched rooms would it be the same, he said yes. I never used the sink water. That to me is a hazard. But given the blizzard, couldn't switch.
The staff overall is nice and helpful. That packaging hold fee needs to be revisited. Because if you can't tell me how you calculated it on my receipt, then that is a problem as I kept track of my packages and 7 out of 9 arrived same day, so it didn't add up, but I left it alone.
The elevators take very long to come at peak times. I remember waiting like 15 minutes for it to come to more floor to get the the lobby and they close on you too if you try to hold it just to hurry get your bags in.
The breakfast was full each day, the same foods: Eggs, potatoes, sausage or bacon.
Construction happening, so noisy