外觀

紐約/曼哈頓東中城希爾頓花園旅館的評價

3.5 out of 5
紐約/曼哈頓東中城希爾頓花園旅館
206 East 52nd Street, New York, NY

評價

8.0

很好

10 分評分,優異;1221 則評價中有 527 則" "
8 分評分,不錯;1221 則評價中有 357 則" "
6 分評分,一般;1221 則評價中有 179 則" "
4 分評分,欠佳;1221 則評價中有 95 則" "
2 分評分,很差;1221 則評價中有 63 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

FRANCAVILLA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Emplacement idéal
於 2024 年 4 月住了 6 晚
General Manager 於 2024年5月2日的回應
Dear FRANCAVILLA, Thank you for your wonderful review of Hilton Garden Inn New York/Manhattan-Midtown East! We are delighted our hotel was ideally and conveniently located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Faisal Irfan Yar

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
N/a
於 2024 年 4 月住了 5 晚
Karolina Trimboli General Manager 於 2024年5月1日的回應
Dear Faisal Irfan Yar, Thank you for the wonderful rating for the Hilton Garden Inn New York/Manhattan-Midtown East! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Meryem

於 2024 年 4 月住了 2 晚
Karolina Trimboli General Manager 於 2024年5月1日的回應
Dear Meryem, Thank you for choosing our hotel for your recent visit and for taking the time to rate your experience. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation and are disappointed that your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Bettina Marion

讚好:整潔度和職員與服務
For a city trip a very good hotel. I will recomment it to all my ftiends. The beds were very good, but we did not understand getting every day a new piece of soap. This is not necessary.
於 2024 年 4 月住了 7 晚
General Manager 於 2024年4月28日的回應
Dear Bettina Marion, Thank you for mentioning how close we are to many of the city avenues. Our guests frequently mention our excellent location, and we are happy this was your experience as well. We have noted your specific feedback concerning the bathroom amenities and will share it appropriately. Thank you for the recommendation of our Hilton Garden Inn New York/Manhattan-Midtown East to our future guests, and we look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Edwin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月27日的回應
Dear Edwin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn New York/Manhattan-Midtown East; we hope to see you again soon. Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Shane (Diego Martin)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not a bad stay, the receptionist that checked us in was pleasant and very helpful. I’m sorry I didn’t get her name (we checked in at 10pm -20th April). Place was clean, comfortable and within walking distance to many places.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日的回應
Dear Shane, It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you for admiring the cleanliness of our hotel and the comfort of our guest room, we are delighted that we stood out to your expectations. It is wonderful to know that our location was convenient for you in many ways. It was a pleasure having you as our guest, and we hope to see you again soon at the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Pamela

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Scaffolding in front of the front of property made it hard to find initially. My driver missed the entrance due to this.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月25日的回應
Dear Pamela, Thank you for choosing to stay at Hilton Garden Inn New York/Manhattan-Midtown East and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Xuetao

讚好:整潔度、職員與服務和住宿狀況
Good place to stay. Clean and quiet,safe
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月25日的回應
Dear Xuetao, Thank you so much for your kind words about Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment and safety for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Katharina Janina

家人同遊
讚好:整潔度和職員與服務
Central location and yet quiet
於 2024 年 4 月住了 7 晚
General Manager 於 2024年4月25日的回應
Dear Katharina Janina, Thank you for taking the time to post your wonderful feedback regarding your time at Hilton Garden Inn New York/Manhattan-Midtown East. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Rachith

讚好:整潔度和職員與服務
不滿:住宿狀況
The toilet flush didn't work properly and the cold water flow was very low in the sink. The bathtub tap was worn out and to engage the shower was trciky. The place was clean and tidy but the bathroom experience overpowered the stay experience.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月24日的回應
Dear Rachith, Thank you for taking the time to evaluate our hotel. We are sorry that you had inconvenience you encountered in the bathroom. Although such incidents are rare, we have discussed the issue with our housekeeping and maintenance team to ensure rooms are thoroughly inspected before allocating to future guests. We appreciate you being our guest and hope to welcome you back soon for a much better experience on your next trip to NYC.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Victor

讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s was clean and nice
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月23日的回應
Dear Victor, We are delighted to read that you found Hilton Garden Inn New York/Manhattan-Midtown East to be clean and pleasant during your stay. Providing a comfortable and welcoming environment for our guests is always our top priority. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable visit soon.Best Regards, Karolina TrimboliGeneral Manager

10/10 優異

Derek

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月22日的回應
Dear Derek, We are delighted you enjoyed your stay at Hilton Garden Inn New York/Manhattan-Midtown East. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to New York City.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Matteo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La struttura si trova in una zona comoda per raggiungere qualsiasi parte di New York, la fermata della metro E e 6 sono a due passi e nei dintorni ci sono supermercati, ristoranti di ogni tipo e pub. Le dimensioni della camera sono accettabili e la pulizia è buona. La camera viene rifatta un giorno si e un giorno no. Il bagno è carino e nuovo. Come qualitá/prezzo è consigliato.
於 2024 年 4 月住了 6 晚
General Manager 於 2024年4月21日的回應
Dear Matteo, It was a pleasure hosting your recent stay at Hilton Garden Inn New York/Manhattan-Midtown East! Thank you for your generous comments regarding our guest rooms and cleanliness and also for highlighting our convenient location near the respective subway stops. We are glad to know how much you appreciated the easy access to nearby pubs and restaurants. We hope you choose us again the next time your travels bring you to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Steve

讚好:整潔度、職員與服務、設施服務和住宿狀況
There's ongoing construction around the front of the hotel making it difficult to find, which in turn makes it difficult to get a cab or a car to pick you up. There's some sort of loading dock across the street where they process garbage during the night. This causes a lot of heavy, metallic noise--probably dumpsters being moved about.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月21日的回應
Dear Steve, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these issues to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East; we look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Jim

讚好:整潔度和職員與服務
lots of scaffolding and construction. Bed very old and worn
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月21日的回應
Dear Jim, Thank you for reviewing our hotel. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your bed to be uncomfortable; it was also discouraging to learn of the issues caused due to ongoing construction. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. It was a pleasure hosting your visit, and we look forward to seeing you again.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Keiko

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to check in. Convenient from the station.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月19日的回應
Dear Keiko, We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. We are glad that our location near the station was convenient for you. Your feedback is greatly appreciated and serves as motivation for our team to maintain the highest standards of service. We hope to see you again soon at Hilton Garden Inn New York/Manhattan-Midtown East!Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Scott

商務旅客
讚好:整潔度
不滿:住宿狀況
Blackout curtains did not close all the way, fan did not stay on when I set it to stay on. Overall not a good experience.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月19日的回應
Dear Scott, Thank you for leaving your valuable comments. We appreciate you pointing out specific items that did not meet your expectations during your stay. We will review the instances you mentioned and the same will be shared with the team. We are committed to offering exceptional service for our guests. Please know for future visits, our front desk is always here to ensure you have a pleasant and comfortable experience. We look forward to the opportunity to welcome you again soon when you are in this part of New York City. Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Diane

讚好:整潔度、職員與服務和住宿狀況
Friendly staff. Quiet clean hotel.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月20日的回應
Dear Diane, Thank you for sharing your review of Hilton Garden Inn New York/Manhattan-Midtown East. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our staff members are dedicated to delivering a bright-hearted experience that exceeds our guests' expectations, and it will be an honor to pass along your compliments. Thank you again; we look forward to welcoming you back on your next visit to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Vladimir

讚好:整潔度、職員與服務和住宿狀況
The staff wasn't able to find my paid in advance reservation at first, kept throwing different reasons all the time (canceled for no show at 4:50pm, wrong hotel, etc.). At the end i was checked-in!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月18日的回應
Dear Vladimir, Thank you for choosing our hotel for your stay. We are disappointed to learn of the issues you experienced with our front desk during check-in for your reservation. We will share your remarks with our team to ensure these types of concerns are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Kathy (Portland)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fitness center was good. Great service, especially from Lisa.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月17日的回應
Dear Kathy, Thank you for being our guest and for writing such a great review. We are delighted that Lisa's service exceeded your expectations and that you particularly loved our Gym. We will be sure to share this lovely feedback with her. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Kimberly Hunter

於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月17日的回應
Dear Kimberly, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

LaMonica

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not alot of parking
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月16日的回應
Dear LaMonica, Thank you for reviewing your recent visit to our hotel. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Karla

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wow this hotel is very far from the tourist sites. Room absolutely tiny even for NYC. But location was a huge negative.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Karla, Thank you for the review of our hotel. We are disappointed that you had some concerns with your room and our location. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting all of your expectations. We are grateful for your feedback and your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to the city.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Rhonda

讚好:整潔度、職員與服務和住宿狀況
Perfect location to explore the Time Square, Grand Central, St Patrick's and tons more! Multiple amazing restaurants and food carts nearby. I highly recommend the Irish pub next door and Gu Asian Fusion up the street.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月15日的回應
Dear Rhonda, Thank you for reviewing your experience and for highlighting our outstanding location. We are glad you appreciated being close to Times Square and Grand Central and having so many dining options within walking distance. Thank you again for including us in your travel plans. We look forward to your next stay at the Hilton Garden Inn New York/Manhattan-Midtown East!Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Ernest

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot to be in the middle of town.. subways near..
於 2024 年 4 月住了 7 晚
General Manager 於 2024年4月11日的回應
Dear Ernest, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. Our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make the Hilton Garden Inn New York/Manhattan-Midtown East your home away from home whenever your travels bring you to our area.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Lara

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月10日的回應
Dear Lara, Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East. We were pleased that we exceeded your expectations during your visit to New York City. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Sharon (Victor)

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Love this place & try to always stay here when I’m in the city
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月8日的回應
Dear Sharon, It's delightful to know that you love staying at Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled to be your go-to choice when you're in the city. Thank you for your loyalty and for taking the time to share your enjoyable experience. We can't wait to welcome you back for another outstanding stay soon!Best Regards, Karolina TrimboliGeneral Manager

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and good value!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Dear Michael, We're genuinely pleased to learn that you thoroughly enjoyed your stay at Hilton Garden Inn New York/Manhattan-Midtown East! It's fantastic to know that our location was ideal for your needs and that you found us of great value. Thank you for taking the time to share your kind feedback, and we hope to have the pleasure of hosting you again soon!Best Regards, Karolina TrimboliGeneral Manager

10/10 優異

Sharyn M.

Not at this time
於 2024 年 2 月住了 1 晚
General Manager 於 2024年4月9日的回應
Dear Sharyn M, On behalf of our team at Hilton Garden Inn New York/Manhattan-Midtown East, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to continue being your hotel of choice whenever you return to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Dora Yaneth

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I really like the location of this hotel. Close to all the amenities and touristic landmarks. Subway is just across the street, very convenient.
於 2024 年 3 月住了 5 晚
General Manager 於 2024年4月6日的回應
Dear Dora Yaneth, Thank you for the excellent review of your stay at Hilton Garden Inn New York/Manhattan-Midtown East. It is nice to read that our central location worked so well for you and made your time with us even better. Our guests love how convenient we are to all tourist landmarks, so we appreciate you pointing out for future travelers. Thank you again for all of your kind comments. We hope to have you back again very soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

MONICA H (Lake Orion)

不滿:職員與服務和住宿狀況
Typical cramped room for 4 people to share, but it's NYC so it was to be expected. The location was good, and the room was quiet.
於 2024 年 3 月住了 5 晚
General Manager 於 2024年4月5日的回應
Dear MONICA H, Thank you for reviewing your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. It was nice to read that our location was convenient for you. Feedback like yours helps us as we strive to provide complete guest satisfaction. We look forward to your next stay.Best Regards,Karolina TrimboliGeneral Manager

2/10 很差

s. (new york)

親子同遊
不滿:職員與服務
Couldn't find reservation despite showing them email, made me call expedia claiming this happens all the time. After 2.5 hours, gave up and booked another hotel
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月6日的回應
Dear S., Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for any issues you encountered with the reservation. Thanks for bringing this to our attention. We will address your comments with the appropriate individuals. We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication. Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Marcello

伴侶同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
una buona struttura sita in una sona strategica(e tranquilla), 20min a piedi da time square e praticamente attaccata alla linea arancione (F) della metro! Nel complesso pulito l, camera non ampissima, quasi tutto il personale garbato (quasi, perché alcuni non salutavano mai, ne in entrata ne in uscita)…
於 2024 年 2 月住了 16 晚
General Manager 於 2024年4月6日的回應
Dear Marcello, We are delighted you chose to stay with us at Hilton Garden Inn New York/Manhattan-Midtown East and glad to see that you had an overall pleasant stay. Our highest priority is ensuring guests have a relaxing experience with comfortable accommodations. We love knowing how pleased you were with our location and appreciate the easy access to Times Square and Metro. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Nelson

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Wish the staff would have communicated that our room was ready sooner than they did. I requested an early check in days before.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日的回應
Dear Nelson, Thank you for the excellent rating of your stay at Hilton Garden Inn New York/Manhattan-Midtown East. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate you pointing out our convenient location. However, we are sorry for the inconvenience regarding your check-in request and will address this appropriately. Thank you again; we will be pleased to welcome you back on your next visit.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 6 晚
General Manager 於 2024年4月2日的回應
Dear David, Thank you for taking the time to rate your stay. We are delighted you had a great experience overall, as we love providing our guests with a satisfying visit. We hope to have the pleasure of hosting you again soon at the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards, Karolina TrimboliGeneral Manager

8/10 不錯

Jonathan

讚好:職員與服務
不滿:住宿狀況
於 2023 年 12 月住了 3 晚
General Manager 於 2024年4月1日的回應
Dear Jonathan, Thanks for the nice rating! We are delighted your time at Hilton Garden Inn New York/Manhattan-Midtown East was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Carol

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This Hilton Garden Inn was lovely. We had just stayed in one (February) in Marina del Rey in California and this mid-town NYC location was great too. My husband was annoyed by night-time noise like pipes or show doors banging, but I didn't hear it.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月28日的回應
Dear Carol, Thank you for the outstanding review of Hilton Garden Inn New York/Manhattan-Midtown East. We are thrilled to read that you found the location convenient. However, we apologize for any inconvenience caused by nighttime noise disturbances. We can't wait to welcome you back on your next visit to New York City.Best Regards, Karolina TrimboliGeneral Manager

10/10 優異

Yumika

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, very helpful and friendly staff! I’d definitely stay here again when I come back to New York. Loved the free coffee in the morning too.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月26日的回應
Dear Yumika, Thank you for your excellent feedback! We're delighted to hear that you enjoyed our hotel's superb location and complimentary coffee in the morning and that our staff were helpful and friendly during your stay. Our goals are to provide excellent service and create a welcoming atmosphere. We at Hilton Garden Inn New York/Manhattan-Midtown East look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

6/10 一般

Salma

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月27日的回應
Dear Salma, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize for not meeting your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Tian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月26日的回應
Dear Tian, We are happy you had such a lovely stay at Hilton Garden Inn New York/Manhattan-Midtown East. Thank you for sharing your rating with us. We look forward to hosting you again soon for an even more incredible experience.Best Regards,Karolina TrimboliGeneral Manager

2/10 很差

kylie

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Kylie, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Mary

讚好:整潔度、職員與服務和住宿狀況
Clean, convenient!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月23日的回應
Dear Mary, Thank you for taking the time to share your feedback from your stay with us. Our commitment at Hilton Garden Inn Manhattan Midtown East is to provide our guests with a clean, comfortable, convenient, hassle-free experience. It is delightful when our guests pass on their opinions and experiences. We enjoyed hosting your visit and look forward to being your continued hotel of choice when your plans bring you to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Farah

商務旅客
讚好:整潔度和職員與服務
I received a text after checking in, which was a nice surprise. Also, I had some issues with incorrect billing, and the front office supervisor was exceptionally kind and helpful to get it sorted out.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月20日的回應
Dear Farah, Thank you for sharing the review about your visit to Hilton Garden Inn New York/Manhattan-Midtown East. We are delighted you had a pleasant stay! Although we are sorry for the billing error, we are glad this was resolved to your satisfaction. We are committed to providing a warm and comfortable experience for all our guests and look forward to welcoming you again the next time you are in the Manhattan area.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

Michele

於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月7日的回應
Dear Michele, Thank you for choosing to stay with us and for leaving your rating. We're delighted you had a great experience at Hilton Garden Inn New York/Manhattan-Midtown East. We look forward to welcoming you back on your next visit.Best Regards, Karolina TrimboliGeneral Manager

10/10 優異

Sarah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Second time staying here, another great stay
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月18日的回應
Dear Sarah, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. We appreciate your kind review and look forward to your next stay at the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Erik

讚好:設施服務
Nice area and easy to make it easy to go thru manhattan spot sites
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月18日的回應
Dear Erik, Thank you for the great review. We love knowing how pleased you were with our location and appreciate the easy access through Manhattan. Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East. We hope you will make the same choice when your travels bring you back again.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

JOERMARIE

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月5日的回應
Dear JOERMARIE, Knowing you enjoyed every aspect of your stay at Hilton Garden Inn New York/Manhattan-Midtown East is why we do what we do. Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Dorothy

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean and great staff
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月11日的回應
Dear Dorothy, We are thrilled to read about your stay and how much you enjoyed our well-maintained accommodation and service. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of Hilton Garden Inn New York/Manhattan-Midtown East. We look forward to hosting you again on your next visit to New York.Best Regards,Karolina TrimboliGeneral Manager

10/10 優異

Sheymar

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月11日的回應
Dear Sheymar, Thank you for the generous Hilton Garden Inn New York/Manhattan-Midtown East rating. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to New York.Best Regards,Karolina TrimboliGeneral Manager

8/10 不錯

John

於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月30日的回應
Dear John, We are happy you chose Hilton Garden Inn New York/Manhattan-Midtown East for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Best Regards,Karolina TrimboliGeneral Manager