住宿內酒吧

時代廣場愛迪生酒店的評價

4 out of 5
時代廣場愛迪生酒店
228 W 47th St, New York, NY

評價

8.0

很好

10 分評分,優異;4094 則評價中有 1702 則" "
8 分評分,不錯;4094 則評價中有 1196 則" "
6 分評分,一般;4094 則評價中有 606 則" "
4 分評分,欠佳;4094 則評價中有 297 則" "
2 分評分,很差;4094 則評價中有 293 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and quiet, nice free breakfast
於 2023 年 1 月住了 2 晚
Kezia 於 2023年1月29日的回應
Dear Valued Guest,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

6/10 一般

Catherine C

多人同遊
Hotel room for 2 queen bed is really small
Hotel room for 2 queen bed is really small.
於 2021 年 10 月住了 5 晚
Rommel 於 2021年10月21日的回應
Dear Catherine, Thank you so much for taking the time out of your day to leave this review of our property. Thank you for the additional golden stars. We hope to see you again soon. Best,

8/10 不錯

Walter (Calgary)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The electronic checkin was a great feature. Our room had a problem with the AC as this was shutting off automatically after about 20 minutes. Maintenance looked at it, but did not fix it (unfortunately as we “fried” overnight without AC. The property is well located and we would definitely stay there again……with AC that works!!!
於 2024 年 4 月住了 4 晚

6/10 一般

Scott George

伴侶同遊
讚好:整潔度和職員與服務
Nice hotel but super noisy with construction out side the main enterance along the street all night and sounded like they were in the room. No coffee maker or fridge in the room or dresser to keep cloths for a week long trip I emailed the hotel prior to us arriving and never got a response back Good location to subway and time square along with Hell’s Kitchen area.
於 2024 年 4 月住了 6 晚

10/10 優異

Brian

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I alway get great service from the The Edison Hotel and you can’t beat the location.
於 2024 年 4 月住了 7 晚

10/10 優異

Oscar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good service altough on site service fee (additional fee) is very high!
於 2024 年 4 月住了 4 晚
Rashawn 於 2024年5月2日的回應
Dear Oscar,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Jeffrey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location. Very close to everything.
於 2024 年 4 月住了 2 晚
Rashawn 於 2024年5月2日的回應
Dear Jeffrey,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Emilia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No comments
於 2024 年 4 月住了 4 晚
Rashawn 於 2024年5月2日的回應
Dear Emilia,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

6/10 一般

Wilhelmus Gerardus van de

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Kamer klein en over de datum. Geen ventilatie in badkamer. Voor 3 personen maar 1 stoel beschikbaar. Weinig kastruimte moest uit de koffer leven. Voor zo duur hotel weinig luxe. ga er nooit meer heen te duur voor voor deze zeer simpele kamer.
於 2024 年 4 月住了 6 晚
Rashawn 於 2024年5月1日的回應
Beste Wilhelmus,Hartelijk dank voor de beoordeling van uw recente verblijf bij ons. Wij zijn altijd dankbaar om feedback van onze gasten te horen en waarderen uw opmerkingen. Dankzij feedback zoals die van u kunnen we verschillende aspecten van de accommodatie vanuit het standpunt van de gast bekijken. Weet dat we alle feedback van onze gasten ter harte nemen en als een kans voor verbetering beschouwen. Wij kijken ernaar uit u weer te mogen verwelkomen.Best,Rashawn ParrisAmbassadeur voor gastenrelaties

10/10 優異

Luis (Houston)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel location is the best when you are a tourist, most important locations are at walkable distance.
於 2024 年 4 月住了 4 晚
Rashawn 於 2024年4月30日的回應
Dear Luis,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Mary Elizabeth

讚好:整潔度、職員與服務和住宿狀況
Wonderful hotel to stay at. Would stay again!
於 2024 年 4 月住了 3 晚

10/10 優異

Jason

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, very clean and very safe. Rooms are a bit smaller but on par for the area
於 2024 年 4 月住了 3 晚

10/10 優異

Nadine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Rashawn 於 2024年4月30日的回應
Dear Nadine,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 不錯

Jason

不滿:職員與服務
於 2024 年 4 月住了 7 晚

8/10 不錯

Gill

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Dobrine 於 2024年4月28日的回應
Dear Gill, We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York. Best regards.Dobrine DiazGuest Relations

10/10 優異

Denise Stacey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Rashawn 於 2024年4月27日的回應
Dear Denise,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 不錯

Colleen

讚好:整潔度、職員與服務和設施服務
Great location but noisy.
於 2024 年 4 月住了 1 晚
Dobrine 於 2024年4月27日的回應
Dear Colleen,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

6/10 一般

Hertzog

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room window opened on a space with machinery that was noisy at sleep time.
於 2024 年 4 月住了 2 晚
Dobrine 於 2024年4月27日的回應
Dear Hertzog,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 優異

Candace

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

zach (Raanana)

家人同遊
讚好:整潔度和職員與服務
The next building is decorating and there is a lot of noise in the Hotel- old Hotel beside that it is good.
於 2024 年 4 月住了 9 晚
Rashawn 於 2024年4月25日的回應
Dear Zach,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador

8/10 不錯

Stephanie

家人同遊
讚好:設施服務
Loved the location, great accessible room, helpful, friendly staff. Wish the room had a coffee maker and a fridge
於 2024 年 4 月住了 2 晚
Rashawn 於 2024年4月24日的回應
Dear Stephanie,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Heidi-Lynne

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful and friendly, the room was very clean, comfortable beds. Could not have asked for closer to Times Square. Very tight security. Perfect location for a stay in NYC
於 2024 年 4 月住了 3 晚
Rashawn 於 2024年4月25日的回應
Dear Heidi-Lynne,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Maria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Rashawn 於 2024年4月24日的回應
Dear Maria,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Erick

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Janis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
How do you rate noise in the hot water old room radiator? It was like Chinese torture. Everything else was great but this sporadic sharp clanging was grueling. I even recorded it. I wonder if all rooms were noisy like this we were in 618. Three nights of little sleep. I am a light sleeper. It sounded like a sledge hammer. Just when I thought it stopped it started again. At first I thought it was construction outside. Again, everything else was great! The hotel is 100 years old and this is what you get.
於 2024 年 4 月住了 3 晚
Dobrine 於 2024年4月23日的回應
Dear Janis,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

8/10 不錯

Luis (Houston)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best location in New York, close to Broadway, Time Square, etc. One thing to improve breakfast begins at 7:30 AM , too late.
於 2024 年 4 月住了 3 晚
Rashawn 於 2024年4月23日的回應
Dear Luis,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Patricia

讚好:整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

Stephanie (Columbia)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Although the bathroom was tiny, the rooms were decent size. I read a lot of reviews before booking this hotel and overall they were good. The hotel is close to everything we were wanting to see. Broadway shows were a block away, Times Square was a very quick walk, and subways were easy to find and travel. Staff was friendly and helpful. This hotel was a good fit for our needs.
於 2024 年 4 月住了 3 晚
Dobrine 於 2024年4月22日的回應
Dear Stephanie,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

4/10 欠佳

Hatice

親子同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The room was very cold and the outside noise was coming into the room. The breakfast was uncomfortable.
於 2024 年 4 月住了 1 晚
Dobrine 於 2024年4月23日的回應
Dear Hatice,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

10/10 優異

Yakira

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Location was great
於 2024 年 4 月住了 3 晚
Dobrine 於 2024年4月21日的回應
Dear Yakira,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 優異

Yevgeny

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
i loved it!
於 2024 年 4 月住了 5 晚
Dobrine 於 2024年4月21日的回應
Dear Yevgeny,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

4/10 欠佳

Kristina

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Noisy, heating elements don’t work
於 2024 年 4 月住了 3 晚
Dobrine 於 2024年4月21日的回應
Dear Kristina,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

8/10 不錯

Nathalie Isabelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Un peu honteux de faire payer la conciergerie .... 1 dollar par bagage !
於 2024 年 4 月住了 7 晚
Dobrine 於 2024年4月21日的回應
Dear Nathalie Isabelle,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

4/10 欠佳

Stephen

家人同遊
不滿:住宿狀況
It’s expensive $333.98 per night for the size room of a walk in closet. Plus there was construction being done on the 10th floor, we were on the 12th and it was all day from 7am-4:pm. Teeth rattling construction! Not sure I’d stay there again. April 18-19, 2024.
於 2024 年 4 月住了 1 晚
Dobrine 於 2024年4月20日的回應
Dear Stephen,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

6/10 一般

Martha

多人同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
I have stayed at Hotel Edison each time I have been to NYC, commencing in 1979. The new bathroom fixtures are very nice, although it could use a couple more hooks for hanging damp towels. My room, however, was shabby. Neither of the reading lamps over the bed work. The baseboard and desk are badly "dinged" and need repainting/staining. The carpet is old and needs to be replaced. The remodeling of the lobby and restaurants is nice. More attention to the condition of individual rooms needs to be paid. The next time I come to the theatre district, I'm going to shop around to see what else is available for a single traveler. I have loved the Edison, but shabby rooms are depressing. The only reason "staff and service" did not receive five stars was that I inadvertently locked myself out of my room one evening and a gentleman behind the desk, a man without humor, treated me like I was an idiot. All the ladies were very nice at check-in and check-out, as were the cleaning folk and the servers in the restaurants and bar. The location smack in the middle of the theatre district is great.
於 2024 年 4 月住了 3 晚
Dobrine 於 2024年4月21日的回應
Dear Martha,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 優異

Jing

Very close to broadway theaters
於 2024 年 4 月住了 1 晚
Rashawn 於 2024年4月18日的回應
Dear Jing,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

8/10 不錯

Sejal

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a good place for a no frills convenient short stay to explore the city. If you’re looking for comfort, the high noise levels (windows not double glazed) from early street cleaners /deliveries and late night clubs and bars, coupled with a thin trickle of hot water from the shower each day and basic rooms won’t be for you.
於 2024 年 4 月住了 4 晚
Rashawn 於 2024年4月17日的回應
Dear Sejal,We thank you for taking the time to share your experience with us. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Zulma (Trujillo Alto)

讚好:整潔度、職員與服務和住宿狀況
Great location!!!
於 2024 年 3 月住了 3 晚
Dobrine 於 2024年4月15日的回應
Dear Zulma,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 不錯

Justin

讚好:整潔度
Not terrible not great
於 2024 年 4 月住了 2 晚
Dobrine 於 2024年4月15日的回應
Dear Justin,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

4/10 欠佳

Fabio

家人同遊
不滿:住宿狀況
Fiquei no Apto 404, os colchões estão em pessimo estado, após dormir 3 noites nessa cama minhas costas estão pedindo socorro. Já fiquei várias vezes nesse hotel e sem duvidas essa foi a pior delas, não sei se no futuro voltarei a me hospedar no Hotel Édison novamente.
於 2024 年 4 月住了 3 晚
Dobrine 於 2024年4月15日的回應
Dear Fabio,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We thoroughly enjoyed our stay at the Hotel Edison and would not hesitate to both recommend and stay at again. The staff were wonderful, and the hotel was just fantastic!
於 2024 年 3 月住了 4 晚
Dobrine 於 2024年4月15日的回應
Dear John,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

2/10 很差

Sandra

讚好:整潔度、職員與服務和住宿狀況
Close to shows
於 2024 年 4 月住了 5 晚
Dobrine 於 2024年4月14日的回應
Dear Sandra,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 優異

Anne

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well located hotel with excellent staff and facilities.
於 2024 年 4 月住了 5 晚

10/10 優異

Raquel (Suchitepequez)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La verdad me encantó, hotel súper cerca de todo y más aún de la quinta avenida y volveré pronto con toda mi familia
於 2024 年 4 月住了 2 晚
Dobrine 於 2024年4月15日的回應
Dear Raquel,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 不錯

Dede

家人同遊
Would stay here again, but the air didn’t work well in the room so it was hot and things could have been a little better dusted. Aside from these items, we enjoyed our stay.
於 2024 年 4 月住了 2 晚
Rashawn 於 2024年4月18日的回應
Dear Dede,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Oral

讚好:整潔度、職員與服務和住宿狀況
Staff was very nice
於 2024 年 4 月住了 3 晚
Rashawn 於 2024年4月18日的回應
Dear Oral,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Michelle

於 2024 年 3 月住了 3 晚

8/10 不錯

Robert

讚好:整潔度、職員與服務和住宿狀況
We enjoyed our stay. The property is clean and very close to Times Square. The only downside is the rooms are very small.
於 2024 年 4 月住了 2 晚
Rashawn 於 2024年4月18日的回應
Dear Robert,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

10/10 優異

Brendan

於 2024 年 3 月住了 4 晚
Rashawn 於 2024年4月18日的回應
Dear Brendan,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

4/10 欠佳

Michelle

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Rashawn 於 2024年4月18日的回應
Dear Michelle,Thank you for your feedback and know that we take all guest feedback to heart and as an opportunity for improvement. Our staff consistently strives to make their mark on each of our guests with their personal service. We truly appreciate your candid feedback and take your comments very seriously. We do hope that you can give us another opportunity and return to the Hotel Edison for a future visit.Best,Rashawn ParrisGuest Relations Ambassador