客房, 2 張標準雙人床, 城市景 (Social) | 客房景觀

紐約時代廣場 M 社會酒店的評價

4 out of 5
紐約時代廣場 M 社會酒店
226 W 52nd St, New York, NY

評價

9.0

卓越

10 分評分,優異;4192 則評價中有 2617 則" "
8 分評分,不錯;4192 則評價中有 1037 則" "
6 分評分,一般;4192 則評價中有 293 則" "
4 分評分,欠佳;4192 則評價中有 145 則" "
2 分評分,很差;4192 則評價中有 100 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

真實旅客

讚好:整潔度和職員與服務
No Wifi coverage in my room
於 2023 年 9 月住了 2 晚
Customer Service 於 2023年9月30日的回應
We're truly sorry to hear about the issue with the internet connectivity in your room. We understand the importance of steady Wi-Fi, especially when one is staying away from home. We appreciate your feedback and have forwarded your concern to our technical team. Thank you for bringing this to our attention.

8/10 不錯

Yy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Customer Service 於 2023年7月10日的回應
We appreciate you sharing this positive rating!The comfort of our guests is important to us so we can't wait to see you back again at M Social Hotel Times Square New York. We want to share an even more enjoyable experience with you next time.

10/10 優異

LiLi

多人同遊
讚好:整潔度和職員與服務
Very clean, comfortable and safe.
於 2023 年 7 月住了 2 晚
Customer Service 於 2023年7月6日的回應
We appreciate the great review, LiLi! We are thrilled that you enjoyed your time with us at M Social Hotel Times Square New York. We truly hope we can give you another wonderful stay in the future!

8/10 不錯

Lai Ha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location and service
酒店地點非常方便, 房間整潔,高層望市區景不錯, 清潔姐姐態度好好 花酒出水略為慢少少,可以接受
於 2023 年 5 月住了 4 晚
Customer Service 於 2023年5月23日的回應
感謝您花時間留下這篇精彩的評論,賴!我們很高興得知您在紐約時代廣場 M 社交酒店住得非常愉快!我們追求卓越,因此我們很高興聽到您不僅欣賞我們的優越位置和清潔度,還欣賞我們迷人的景色和友好的員工!您的好評讓我們知道我們成功了!我們迫不及待地想再次接待您,讓您再次度過難忘的時光!

4/10 欠佳

KUANG MEI

於 2023 年 4 月住了 3 晚
Customer Service 於 2023年4月15日的回應
We appreciate the feedback, Kuang.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 優異

JIECHENG

於 2022 年 8 月住了 3 晚

10/10 優異

Yu

於 2021 年 8 月住了 1 晚

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
前台服务态度非常好,很早到达依然办理了入住手续,房间很干净整洁,位置很好
於 2021 年 6 月住了 2 晚
Customer Service 於 2021年6月19日的回應
感谢您与我们分享出色的评论! 我们很高兴您在纽约时代广场 M 社交酒店自始至终都拥有非凡的体验。很高兴知道我们的员工对您如此好,让您在与我们在一起的整个时间里都感到宾至如归。我们很高兴听到您也非常喜欢我们干净的住宿环境和优越的地理位置。我们期待很快再次欢迎您回来! 祝你有个愉快的一天!

10/10 優異

Christine

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super hôtel bien situé, personnel à la réception francophone. Bon rapport qualité prix pour le petit déjeuner à volonté (salé et sucré) 30 dollars par jour par adulte, le prix est correcte pour New York sachant qu'un croissant coûte 5 dollars dans une boulangerie.
於 2024 年 4 月住了 7 晚

8/10 不錯

Marie Chantal

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Corwin

讚好:整潔度
於 2024 年 4 月住了 2 晚

10/10 優異

Jai (Warman)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was accessible and clean. Housekeeping on our floor (Evangelia) was exceptional. Staff was excellent. A great property and we will be back next time we are in NYC!
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年5月2日的回應
Jai, it's delightful to hear you found M Social Hotel Times Square New York to be well-situated and immaculate. Your praise for Evangelia and the rest of our team members is genuinely welcomed. We eagerly anticipate your return on your next visit to NYC!

8/10 不錯

Benjamin

家人同遊
Très bel emplacement Proche de beaucoup de lieux à visiter Hôtel avec une très belle vue, rooftop très sympathique, bar et tapas de qualité Propreté: peut mieux faire Salle de sport vieillissante
於 2024 年 4 月住了 7 晚
Customer Service 於 2024年5月2日的回應
Benjamin, c'est merveilleux d'apprendre que vous avez apprécié l'emplacement privilégié du M Social Hotel Times Square New York, ses vues remarquables, son toit agréable et son bar et ses tapas de qualité. Merci de les mettre en valeur. Quant à vos commentaires sur la propreté et les installations de la salle de sport, nous apprécions grandement vos commentaires et avons pris note de vos suggestions d'amélioration. Nous nous efforcerons d'améliorer ces espaces et promettons de vous offrir une expérience encore plus agréable lors de votre prochaine visite.

4/10 欠佳

Alastair

伴侶同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
M Social doesn’t quite deliver as it could. The concept is good; a large open plan lounge, bar, restaurant with terrace overlooking Times Square but it’s not big enough. Long waits at the bar for service and limited seating. On Saturday evening having returned to the hotel at 11pm after 30 mins waiting to order a drink we just gave up and went to bed! The restaurant menu needs to move into the 21st Century - not one vegan option and vegetarian options only by chance rather than by design. Long lines for the elevators at busy times made even more frustrating during our stay by one of the two street to lobby elevators being out of service for much of our weekend. This resulted in long lines just to get into the hotel at all times of day and night. Finally even for New York the small lobby shop is crazily expensive, there’s a convenience store around the corner which is half the price and has twice the range.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月1日的回應
Alastair, thank you for sharing your experience. We regret that certain aspects did not meet your expectations. Our goal is to create an enjoyable environment with convenient amenities, and it's disheartening to know we fell short. We take note of your comments regarding the extended waiting times and the suggestions for our menu evolution. The convenience and satisfaction of our guests are our priority, and your feedback is beneficial in helping us improve. We strive to ensure a more comfortable and delightful stay for you in the future. Thank you once again for your valuable insights.

6/10 一般

Leah

家人同遊
讚好:職員與服務和設施服務
Everything was very nice, except that our room was really cold all the time. We left the heating on, but the room never really warmed up at all. It remained cold.
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年5月1日的回應
Leah, thank you for sharing your feedback. We're glad you appreciated most aspects of your stay. We regret, however, that you encountered issues with maintaining a comfortable room temperature. It's crucial for us to provide a cozy environment, so we apologize for your experience. Rest assured, we are dedicated to consistently improving guest comfort and will put extra focus on temperature control. We hope for another opportunity to exceed your expectations in the future.

4/10 欠佳

Andrew

伴侶同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Check in a mess. Nobody directing us in how to find our way to registration. 15 minute wait fr elevator to find lobby. Surprise fee added to bill, even after those practices were outlawed.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
We are terribly sorry to hear about the poor arrival experience with the elevator wait time being slow. We would love to speak with you directly about this matter to rectify this situation as well as learn more about the surprise fee that you are referring to. Please reach out to us directly so we can converse with you directly. We look forward to speaking with you and hope you have a great day!

10/10 優異

MARY

讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my stay.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月29日的回應
Thank you for the 5 out of 5 rating, Mary!We're thrilled to see how much you enjoyed staying at M Social Hotel Times Square New York. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 優異

Susan B.

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional hotel accommodations and staff. Could not have asked for a more perfect stay.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月28日的回應
Susan, it's delightful to hear you found your stay at M Social Hotel Times Square New York to be perfect. Your kind words about our accommodations and team members are greatly appreciated. We're thrilled we could exceed your expectations and we look forward to hosting you again!

8/10 不錯

adrianny

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月28日的回應
Thank you for the great rating, Adrianny!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at M Social Hotel Times Square New York. We'd like to share an even better experience with you soon.

10/10 優異

Justine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月28日的回應
Thank you for sharing, Justine!At M Social Hotel Times Square New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 優異

Carlos

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月28日的回應
Thank you for the amazing rating, Carlos!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at M Social Hotel Times Square New York soon!Thanks again for leaving your feedback!

10/10 優異

Stuart (Wilmington)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of the hotel is perfect for walking to any Broadway show which is what we came to NY for. The hotel is modern, clean, has great staff, great outdoor bar and patio area. The rooms are attractive, comfortable and have everything you need. We had a view of Time Square. This hotel is convenient for walking to hundreds of restaurants and NY City landmarks. We will definitely stay here again when we come to NY.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月26日的回應
Stuart, your feedback is indeed encouraging. Appreciating M Social Hotel Times Square New York’s excellent location and convivial outdoor bar and patio sounds like you had a memorable experience. We are thrilled to know you found the rooms appealing and convenient, with plenty to offer in terms of comfort and needs. The view of Times Square comment simply adds to our delight! Knowing our location made your access to restaurants and landmarks easy is the icing on the cake. We eagerly anticipate your return on your next New York visit.

10/10 優異

Marilyn

讚好:整潔度、職員與服務和住宿狀況
Not 1 complaint
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月25日的回應
Marilyn, it's wonderful to hear you enjoyed your stay at M Social Hotel Times Square New York and that there was not a single inconvenience during your visit. We greatly appreciate your positive feedback and hope to see you again soon.

8/10 不錯

Maxi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月26日的回應
Maxi, thank you for rating your stay at M Social Hotel Times Square New York. It's such a delight to see that your visit was memorable. We look forward to welcoming you back in the future for an even better experience.

10/10 優異

Nestor

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
M Social location is right in the middle of all the action, well located, perfect patios and terraza. Rooms are very modern and comfortable. Great views, great ambience, great staff. Close to the train stations.
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月25日的回應
Nestor, your positive feedback really brightens our day! We're thrilled to hear you enjoyed the contemporary comfort of the M Social Hotel Times Square New York, our prime location, perfect patio and terrace, along with the splendid views. It's great that you found our team members helpful and our proximity to the train stations convenient. Thanks for sharing your experience, we excitedly anticipate your next visit!

8/10 不錯

Angel

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Location
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月24日的回應
Angel, thank you for highlighting our prime location at the M Social Hotel Times Square New York. We're glad you found it beneficial for your visit, and we look forward to welcoming you back soon.

10/10 優異

Fabrice

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent séjour dans un hôtel très bien situé. Le personnel est sympathique et arrangeant. Le service est d'un bon niveau. Les chambres sont bien insonorisées, ce qui est important à New York.
於 2024 年 4 月住了 7 晚
Customer Service 於 2024年4月23日的回應
Fabrice, c'est exaltant de savoir que vous avez passé un séjour exceptionnel au M Social Hotel Times Square New York. Nous sommes heureux que vous ayez trouvé notre emplacement avantageux et que vous ayez apprécié l'assistance proactive des membres de notre équipe. Nous sommes également ravis que nos chambres bien isolées aient contribué à votre satisfaction. Merci pour vos aimables paroles et nous espérons vous accueillir à nouveau dans le futur !

10/10 優異

Alana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Alana, thank you! We're thrilled to know you enjoyed your stay at M Social Hotel Times Square New York. It's wonderful guests like you that make our commitment to providing the best service worthwhile. We're looking forward to welcoming you back on your next visit to New York City.

10/10 優異

Haley

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location, clean and reasonable price.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月21日的回應
Haley, your high regard for the M Social Hotel Times Square New York certainly makes us smile. We're thrilled to know our prime location, cleanliness, and fair rates lived up to your expectations. We can't wait to welcome you back in the future!

10/10 優異

Lisa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The roof top deck was amazing.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月21日的回應
Lisa, we're so happy you loved the breathtaking rooftop deck at the M Social Hotel Times Square New York. We hope to see you again soon for more unforgettable New York City views.

6/10 一般

Harpal

家人同遊
讚好:整潔度、設施服務和住宿狀況
Arrived from CA on Saturday morning texted to hotel if we could possibly check in early. We got no response back from the hotel, even though they initiated the original text. Got to the hotel, we were told if we paid extra we could check in early. New shift started and we were able to check in close to an hour earlier. The manager sent us complimentary wine, water, fruit & macaroons, which won my heart over. Then I notice its reallt hot one night & turn the AC, all night its humming but no difference. We went about our day as we had a full day planned. We got in and noticed that the room was it was muggy. Called the front desk & while waiting opened the 2 wondows which only open 2 in each. A guy came in and said room isnt cooling because of the windows being open not sure how that works as it was cooler out. We told him we literally just opened the windows, he said to close the windows and run the AC. We did exactly that, we left the AC on while we went out. Came back and our room was muggy a.d upto 80 now. We called again this time we were told an "engineer" was being sent he looked at the unit and advised we open the windows because the AC is out and they hope the issue will be corrected soon. I told this gentleman that I would like him to advise the manager I want a discount on my stay he said ok however I never heard back. Expect for these issues, this hotel is near time square, near delicious food.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月19日的回應
Harpal, thank you for taking the time to share your experiences. While it's evident the early check-in and culinary offerings were appreciated, it's unfortunate to learn about the communication and room temperature issues you faced. Communication is key in ensuring a comfortable stay and we're looking into improving our text message responsiveness. As for the air-conditioning issue, we genuinely apologize for the discomfort and assure you that our team is working proactively to prevent such occurrences in the future. Your feedback about seeking a discount has been noted and our management team would be glad to discuss this further. We're happy to hear that you enjoyed the convenience of our location and the local cuisine. Each experience shared helps us become better and we hope for another opportunity to provide a smoother stay.

10/10 優異

Melissa (Davenport)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was really nice and the rooftop loung was the main reason i booked. I loved the views of Manhattan. I wish i would have booked directly with the hotel as i did have some issues with Expedia and was ready to cancel my reservation.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月17日的回應
Melissa, it's delightful to hear you enjoyed the M Social Hotel Times Square New York, especially our rooftop lounge and its stunning views of Manhattan. We appreciate your kind words about our property. In regards to your booking experience, moving forward, we certainly encourage direct reservations for the most satisfying service. We hope to have the pleasure of your company again soon.

10/10 優異

Bianca

讚好:整潔度、職員與服務和住宿狀況
Love it
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月16日的回應
Bianca, we're thrilled to hear that you enjoyed your stay at M Social Hotel Times Square New York. It's wonderful to know you loved your experience. Thank you for sharing, and we hope to see you again soon!

10/10 優異

Cheuk Ho Marcus Maconi

讚好:整潔度、職員與服務、設施服務和住宿狀況
I really like the location of this hotel. The staff members were very nice when I was staying there!
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月15日的回應
Cheuk, we're delighted you enjoyed your stay at the M Social Hotel Times Square New York. It's wonderful our location worked well for you and that our team members made a positive impression. We hope to have the pleasure to host you again soon!

6/10 一般

Gwenola

家人同遊
Old and pricey for the state of the hotel
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月15日的回應
We appreciate you leaving your feedback with us, Gwenola.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

6/10 一般

Antoinette

家人同遊
The hotel is central to everything so that was nice. Room was kinda dirty, beds were horrible and the hotel has alot of foot traffic and only two elevators so that inconvenient
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月13日的回應
Antoinette, it's good to hear that you found our location convenient, being close to numerous attractions. Please accept our apologies for any concerns you had about cleanliness and the comfort of your sleep. A clean and comfortable experience is essential and we regret if it fell short on this occasion. Additionally, we understand how valuable your time is and we're sorry for any delays with our lifts. We assure you that we have taken note and we strive to improve these aspects for all our guests. Thank you for staying with us and sharing your feedback.

10/10 優異

Victoria

讚好:整潔度、職員與服務和住宿狀況
Great hotel!
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月14日的回應
Victoria, we're delighted you had a wonderful experience at M Social Hotel Times Square New York! Your kind praises mean everything to us. We can't wait to welcome you back in the near future.

6/10 一般

Rebecca

家人同遊
讚好:職員與服務和設施服務
不滿:整潔度
Lobby & bar were great, the games kept us entertained for a few hours. Location is really good with plenty of choice for places to eat. The room was a bit ‘tired’ & a bit dusty
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月13日的回應
Rebecca, it's wonderful to hear that our lobby and bar provided great entertainment during your stay and that you appreciated our convenient location. We're sorry if certain areas of your room seemed to lack its usual freshness. Your feedback is vital as it allows us to focus on areas of improvement. Thanks again for choosing us during your visit to New York.

10/10 優異

dominique (Saint Claude)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月13日的回應
Dominique, thank you for your sterling rating of M Social Hotel Times Square New York. The entire team appreciates your support and we trust that your visit to New York was an exceptional one. We look forward to seeing you again on your next trip to the city.

8/10 不錯

Julie

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds were small but great location! Kids loved the game area.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月12日的回應
Julie, it's wonderful to hear that your children had a great time in the game area at M Social Hotel Times Square New York. We appreciate your feedback about the bed size, and it's fantastic that you found our location to be favorable. Come back soon for more fun and excitement in the heart of New York City!

2/10 很差

Jose

家人同遊
讚好:住宿狀況
不滿:整潔度和職員與服務
Need to be careful if you have an emergency and need to leave before the day you booked, the hotel keep all your money, they didn't reimbursed the days tou didn't use, like any hotel does, you pay what you use....
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月12日的回應
Jose, it's regrettable that you faced unexpected circumstances during your stay leading to an early departure. Ideally, all guests are made aware of our booking policies when they reserve a room. These measures intend to secure the guest's accommodation and to ensure operational efficiency within the hotel environment. We are sorry for any inconvenience this may have caused and appreciate your understanding. In the future, please feel free to discuss any concerns directly with our team members so they can help accommodate your needs to the best of their abilities.

8/10 不錯

Jeanne

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great location, amazing city and Hudson River view from our room, fun lobby with games, cool design, and great Times Square view from the rooftop terrace. Not the greatest customer service from a couple front desk staff members we encountered, particularly one person who called to scold me for a misunderstanding that THEY had when communicating with my father. Did not appreciate that at all. Other than that it was a pleasant stay.
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月11日的回應
Jeanne, it's fantastic to hear you enjoyed your stay at M Social Hotel Times Square New York, particularly appreciating our prime location, captivating views, and fun atmosphere. We're sorry for the misunderstanding with one of the colleagues at our front desk. We value your feedback and will use it for improvement. We're glad that, overall, you had a pleasant experience, and we hope we will have another chance to show you the exceptional customer service we strive for.

8/10 不錯

Betsy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
MSocial is a very nice place and very comfortable. Staff goes out of their way to please. Great location! Room was very dusty besides the safe and refrigerator. Not sure it had ever been cleaned there. Sheets were very nice and clean, however looking under the sheet, tjere was what appeared to be old blood. May have been washed but unsure. The cover around the bottom of the bed appeared dirty as well. Other than that the cleaning crew did a good job. I would stay again!
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月11日的回應
Betsy, we appreciate your feedback and we're glad to hear that you found M Social Hotel Times Square New York comfortable and its location to your liking. It's heartening to know that our team members do all they can to satisfy our guests. Regarding your remarks about certain areas of cleanliness in your room, we assure you that providing a clean and comfortable space for our guests is our top priority, and we're addressing your concerns with our team. Your willingness to stay with us again is appreciated and we look forward to that opportunity to serve you better.

10/10 優異

eddie

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Centrally located.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月10日的回應
Eddie, it's wonderful to hear how you appreciated the convenient location of M Social Hotel Times Square New York. We trust it made exploring the city easier. We hope to welcome you back for another exceptional visit in the future.

10/10 優異

Miriam

讚好:整潔度、職員與服務和住宿狀況
Was an excellent stay, looking forward to staying again.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月10日的回應
Miriam, it's wonderful to hear that you thoroughly enjoyed your visit at M Social Hotel Times Square New York. Your kind feedback reflects what we strive for and we're delighted to read you're considering staying with us again. The team eagerly awaits your return.

10/10 優異

KElly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service. They had originally put us in the wrong room, but quickly moved us without hesitation. All staff was friendly and accommodating. Great location in Times Square. Would definitely stay at M Social again.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月9日的回應
Kelly, thank you for sharing your positive experience at M Social Hotel Times Square New York. We are elated to hear about the swift resolution provided by our team members when there was a slight mix-up with your room and their overall friendly demeanor. We're equally pleased that our prime Times Square location added value to your stay. It's wonderful to know you are considering a return stay with us. Thank you again for your kind words.

10/10 優異

Christian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
L'hotel est très bien située dans un immeuble récent. Entre deux lignes de métro il est facile de se transporter partout a Manhattan. Les chambres sont de dimensions raisonnables et sont confortables.
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月9日的回應
Christian, c'est merveilleux de savoir que vous avez apprécié l'emplacement privilégié du M Social Hotel Times Square New York et sa proximité avec les transports en commun. Nous sommes ravis d'apprendre que le confort et la taille de nos chambres ont dépassé vos attentes. Nous espérons avoir la chance de vous accueillir à nouveau prochainement.

8/10 不錯

Andrew

家人同遊
讚好:整潔度、職員與服務和設施服務
The hotel has kind of a hipster vibe. The facilities were clean, but need updating.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月9日的回應
Andrew, it's wonderful that you appreciated the stylish atmosphere of the M Social Hotel Times Square New York. We take pride in our unique vibe. We're also grateful for your feedback regarding the freshness of our establishment. Feedback like yours helps us understand where improvements might be needed. We hope to see you again on your further travels.

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Eine tolle Unterkunft wenn man es belebt und zentral möchte. Die Zimmer sind ausreichen groß und insgesamt sauber. Sehr freundliche MA, helfen gerne! Sehr unbürokratischer Umgang mit dem Check-Out. Man kann seine Koffer deponieren und sogar später nochmal in die Lobby zurück und dort die Zeit bis zur Abreise verbringen. Der Frühstückspreis klingt anfangs recht hoch aber wenn man mal außerhalb gefrühstückt hat merkt man schnell das der Preis gerechtfertigt ist. Restaurant empfehlenswert, Essen lecker, Service sehr gut! Das Hotel liegt sehr (!) zentral am Times Square. Wenn man das Hotel verlässt steht man eigentlich schon mitten drin. Viele Menschen, voll, laut! Muss man mögen. Die Rooftop Bar ist klasse. Abends einen Cocktail genießen und dem Treiben zusehen. Metroanschluss mit versch. Linien sehr gut. Alles ist super schnell erreichbar. Kleiner Supermarkt um die Ecke, mit allem was man braucht. Insgesamt sehr zu empfehlen wenn man zentral und mitten drin sein möchte.
於 2024 年 3 月住了 6 晚
Customer Service 於 2024年4月8日的回應
Mark, vielen Dank für Ihre freundlichen Worte über das M Social Hotel Times Square New York. Wir freuen uns, dass Ihnen unser günstig gelegenes Hotel und der Service unserer Mitarbeiter gefallen haben. Wir freuen uns sehr über Ihr positives Feedback zu unseren Frühstückspreisen und der Qualität Ihrer Mahlzeiten bei uns. Wir freuen uns auch, dass Ihnen unsere Bar auf dem Dach gefallen hat, wo Sie tatsächlich New Yorker Atmosphäre schnuppern können. Es ist großartig, dass Sie von der Nähe zu Verkehrsanbindungen und lokalen Annehmlichkeiten profitiert haben. Ihre Empfehlung bedeutet uns sehr viel und wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen, falls Ihre Reisen Sie wieder ins Herz von New York führen.

10/10 優異

Sally

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good. Bar and food pricey though!
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月8日的回應
Sally, thank you for your fantastic rating of M Social Hotel Times Square New York! We're thrilled to know you enjoyed your stay. In regard to your comment about our bar and food prices, we constantly review them to ensure they reflect the quality ingredients and service we offer. We look forward to welcoming you back for another great experience.