总统套房, 1 张特大床 | 高档床上用品、客房内保险箱、办公桌、遮光窗帘
查看供应情况

关于纽约市中心希尔顿酒店的点评

4 out of 5
纽约市中心希尔顿酒店
1335 Avenue Of The Americas, New York, NY

点评

8.0

很好

10 分 - 超赞。838 条好评，共有 1812 条点评" "
8 分 - 还可以。480 条好评，共有 1812 条点评" "
6 分 - 一般。228 条好评，共有 1812 条点评" "
4 分 - 很差。142 条好评，共有 1812 条点评" "
2 分 - 糟糕。124 条好评，共有 1812 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

4/10 很差

Xiumei

满意：员工和服务
2023 年 10 月入住 3 晚
Vicky 于 2023年10月20日 的回复
We are disappointed to see we did not meet your expectations and hope we have an opportunity to make it right! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

10/10 超赞

Kam Ling

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
紐約中城最方便的酒店
傳統美式酒店空間大，冷氣夠，床很舒適，地點非常方便。四通八達。
2023 年 10 月入住 1 晚
General Manager 于 2023年10月9日 的回复
Dear Kam,Thank you for your positive feedback regarding our spacious layout, comfortable beds, and prime location. Your kind words reinforce the aspects we pride ourselves on, and we hope to welcome you back for another five-star stay.Sincerely,New York Hilton Midtown Team

8/10 还可以

yuanlin

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
交通方便. 环境安全
2023 年 3 月入住 2 晚
General Manager 于 2023年03月12日 的回复
Dear Yuanlin,We always appreciate hearing from our guests. It's great to know that the convenient transportation and environmental safety measures impressed you. Please come see us again the next time you're in the area.Sincerely,New York Hilton Midtown Team

6/10 一般

Jiong

与家人及幼儿出行
The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
2022 年 8 月入住 3 晚
General Manager 于 2022年08月30日 的回复
Dear Jiong,Thank you for taking a moment to reach out to us. We want our guests to have a seamless experience from check-in to check-out, and we apologize for the delay you had while checking in. We can't change the past, but we are continually making improvements based on guest comments, so we hope you'll consider staying with us again down the line for an experience that is nothing short of stellar.New York Hilton Midtown Team

8/10 还可以

jiaju，la paz

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
2022 年 6 月入住 10 晚
General Manager 于 2022年06月29日 的回复
Dear Jiaju, Thank you for taking the time to share your thoughts. While we are glad that you enjoyed our clean accommodations and great location, we are sorry for the wait you experienced at check-in and are grateful for your patience. We hope this isolated incident will not prevent you from staying with us again the next time you are in New York.

2/10 糟糕

Chiu bun

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
old hotel
2022 年 4 月入住 3 晚
General Manager 于 2022年05月3日 的回复
Thank you for offering feedback about your recent stay at our hotel. We're sorry you were disappointed with our accommodations. Guest comments are important to us, and should you have the time, we would appreciate you reaching out to us offline to share how we could improve our facility. Kind regards and safe travels in the future.

4/10 很差

TingHsiang

2021 年 12 月入住 1 晚

8/10 还可以

Julie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms would benefit from having a mirror located next to a light and an electric socket. The only motor with a socket was in the bathroom which was a problem with 3 women all trying to shower, dry hair and apply makeup at the same time!
2024 年 5 月入住 5 晚

8/10 还可以

ursula

与家人出行, 团体旅客
Always able to get a taxi. Lots of places to walk and get food and shop. Easy access to subways
2024 年 5 月入住 3 晚
Vicky 于 2024年05月22日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Jianbo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Recommend to everyone
2024 年 5 月入住 1 晚
Vicky 于 2024年05月21日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Julie，oakton

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent stay. Everything was clean, the room was comfortable, the staff was friendly, the location was excellent. The value (by New York standards) was outstanding. We appreciated the room service and carry-out options.
2024 年 5 月入住 2 晚
Vicky 于 2024年05月22日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 还可以

Kar-Lai，Penn Valley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Line too long for checking in and out. Need more staff when the line is long. No seating area at the lobby either. It’s tough on elderly waiting in line for 30’ to check in. WiFi doesn’t work in the room. It doesn’t need room key to get onto the elevator, a feature that most hotels have, and left me a bit unsafe.The room is spacious and clean. Staff not particularly friendly or helpful
2024 年 5 月入住 3 晚
Vicky 于 2024年05月20日 的回复
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

10/10 超赞

Arturo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location!
2024 年 4 月入住 4 晚
Vicky 于 2024年05月20日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 很差

Albert

满意：清洁度
不满意：住宿条件和设施
The property is very nice but our room’s key pad malfunctioned and we could not enter our room. To gain entry we had to call security, which would take a minimum of 30 minutes. The door was never fixed so each time our family left the room we had to call security for entry; and after long multiple outings in NYC the last thing you want is to wait to enter your room. And the only accommodation offered were breakfast tickets. Very poor experience.
2024 年 5 月入住 1 晚
Vicky 于 2024年05月20日 的回复
Dear Albert, We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. Our locks were recently installed and we are working through some of these intermitent challenges. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

8/10 还可以

Perry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient and efficient, large comfortable rooms.
2024 年 5 月入住 1 晚
Vicky 于 2024年05月20日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Rodrigo

满意：清洁度、员工和服务、住宿条件和设施
ok
2024 年 5 月入住 8 晚
Vicky 于 2024年05月20日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 一般

Adrienne

满意：员工和服务，清洁度
2024 年 5 月入住 7 晚
Vicky 于 2024年05月17日 的回复
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

10/10 超赞

Mary Ann

满意：清洁度、员工和服务、住宿条件和设施
Great location. Needs to update hair dryers!
2024 年 5 月入住 1 晚
Vicky 于 2024年05月17日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Amy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Vicky 于 2024年05月16日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 很差

Theresa

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
In 2011 my family stayed at this property. The rooms were lovely, the staff was amazing and the location was perfect walkable and convenient. A couple years back there were renovations going on here. Never did I expect the mediocre experience we had and then it got worse. Our “Presidential Suite” was lack luster and had several faulty items. Mirrors, lights, iron..etc… But most baffling was the room fit to accommodate 6 guest only had 2 blankets. When we ordered 3 additional pillows and blankets 1 pillow was brought to our room and told sorry we don’t have anymore pillows or blankets. And not to mention the custom decorations that i stressed on ordering and making sure they would arrive on time. They arrived on time But the hotel Held them hostage for over 6 hours… stating that’s the way their system works. Once package was received we secured it in our room and headed out for the day. Upon return I discovered the package had been removed with out consent. The package yet to be found. There goes the big room surprise for my Godsons special 15th Birthday.
2024 年 5 月入住 2 晚
Vicky 于 2024年05月17日 的回复
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We have shared your feedback with our teams as we work hard to better serve our guests. I understand you are working with our team to rectify proper service recovery and the related information on the package. We will ensure to make it right. Thank you for your patience in this matter and thank you for choosing the New York Hilton Midtown.

10/10 超赞

Ario

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good location.
2024 年 5 月入住 5 晚
Vicky 于 2024年05月13日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 还可以

Janice Lynette

与家人出行
满意：员工和服务，清洁度
The hotel is in a good location. Walking distance to a lot. As a Hilton member, I was expecting a little more relative to the upkeep of the room. Furniture needs updating and the bathroom is WAY…… too small. I had an executive suite and while we worked it out - I was just expecting more from this name brand.
2024 年 5 月入住 2 晚
Vicky 于 2024年05月13日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams as we find opportunities to better serve our guests based on advice from loyal clients like you. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Karen

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Good option in Mistown
2024 年 5 月入住 2 晚
Vicky 于 2024年05月13日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 一般

Dwight

与家人出行
满意：服务设施
Front desk staff unprofessional and rude especially Alexandra! I was told my room was not available and that they were fully booked. Accused me of booking same day which was not true. Do not know if poor treatment was because of using Expedia and not Hilton app. Not enough towels, no bath soap entire stay. Brownish red stains, bbq sauce or blood? on wall.
2024 年 5 月入住 2 晚
Vicky 于 2024年05月13日 的回复
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

8/10 还可以

Linda，Richmond

满意：住宿条件和设施
2024 年 5 月入住 3 晚
Vicky 于 2024年05月13日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 一般

Lenise

团体旅客
满意：住宿条件和设施，员工和服务
Althought the bathroom appeared clean there was an odor that was present in the bathroom from arrival to departure. I think the tools used to clean the room may have been the cause for the odor. It was not pleasant but since we were only there three days and there was a teachers convention we tolerated it.
2024 年 5 月入住 3 晚
Vicky 于 2024年05月10日 的回复
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

10/10 超赞

Marisol

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚
Vicky 于 2024年05月10日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 很差

Katharine

商务旅客
Rude restaurant staff, automatic tip put on card for dinner and the charge per day. Loud noise late at night
2024 年 4 月入住 3 晚
Vicky 于 2024年05月8日 的回复
We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

2/10 糟糕

Lacey

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
BED BUGS. We found BED BUGS (which were identified and confirmed by a hotel security staff member) in our hotel room at the Hilton Midtown. Please please please reconsider booking with this hotel. What a nightmare!!! I have tried getting in contact with the manager of the hotel on several occasions regarding our horrific stay, but no response from him (William Z.). Please DO NOT stay here, you will regret it.
General Manager 于 2024年05月8日 的回复
Dear Lacey,Thank you for your review. We regret to learn of your experience and hope you accept our apologies for any disappointment regarding how your concerns were handled. What you have shared does not reflect our high standards, and we'll be sure to share your comments with the respective teams so this can be looked into. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.Sincerely,New York Hilton Midtown Team

10/10 超赞

Kristina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Vicky 于 2024年05月8日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

luis

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Esta muy bien ubicada, tienes todo cerca, 5ta Avenida, Central Park, Radio City, Times Square, estaciones al metro y transporte muy cerca. El buffet de desayuno es excelente y muy variado, los restaurantes y cafetería también están muy bien. En general tuve una gran estancia en este hotel, volvería a llegar sin duda cuando vaya a NY
2024 年 4 月入住 6 晚
Vicky 于 2024年05月6日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 一般

Mary

Did not clean our room and provide no was cloth in the room
2024 年 5 月入住 2 晚
Vicky 于 2024年05月6日 的回复
Dear Hafsa, We deeply apologize for the inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

6/10 一般

Ayr Haru

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I think that I’m not used to the rudeness of people of New York.
2024 年 4 月入住 3 晚
Vicky 于 2024年05月6日 的回复
Dear Ayr Haru, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

6/10 一般

Dunia

与家人及幼儿出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
The hotel itself was good and the room was comfortable and clean. However, checking in was an absolute NIGHTMARE! After an endless line and a 40-minute wait, we were finally able to check in. In fact, the long lines to check in died down after 11 p.m. Also, the reception staff could have been a lot nicer. One of our keys wasn't working, but neither the concierge nor the front desk could issue my husband a replacement key because the reservation was not under his name. They told him to wait outside the room for a security person who would help him get inside the room. Well, that security person never arrived, and he had to wait for me to return to the hotel 40 minutes later so that he could use my key to enter the room. I don't understand how one can pay a ridiculous amount of money to stay at a hotel like this and receive no guest service whatsoever. So, if you find a comparable hotel in the area, check the reviews to see if the guest service is better and stay there instead. The summary: good hotel; horrific guest service.
2024 年 5 月入住 1 晚
Vicky 于 2024年05月6日 的回复
Dear Dunia, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. Unfortunately, there are security measures we must abide by for the safety of our guests. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

4/10 很差

hafsa

满意：员工和服务，清洁度
不满意：住宿条件和设施
.
2024 年 5 月入住 1 晚
Vicky 于 2024年05月6日 的回复
Dear Hafsa, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

4/10 很差

Masaki

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
チェックイン/アウトは長蛇の列ながら流れは早い。エレベータもほぼ待たずに来る。 ただし、部屋の設備は期待ハズレ、コーヒーもケトルもバスローブも無い。 最悪なのはベッドメイク、掃除はしてあったが、タオルが置いてない。シャワー浴びてから帰国しようと思っていたが気づくのが遅く諦めた。 深夜便だったので、タオルは要求せず19:00にチェックアウトしてJFKに向かった。 多分二度と選ばない。
2024 年 5 月入住 2 晚
Vicky 于 2024年05月6日 的回复
Dear Masaki, We deeply apologize for this inconveniences you experienced as we clearly did not meet your expectations. I have shared your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies as we try to Make it Right.

10/10 超赞

Angelina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Vicky 于 2024年05月6日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

2/10 糟糕

JOSE

与家人出行
不满意：住宿条件和设施，清洁度
Los cuartos pésimos mala limpieza maltratados
2024 年 4 月入住 4 晚

8/10 还可以

Larry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is an excellent place to stay close to everything
2024 年 4 月入住 4 晚
Vicky 于 2024年05月4日 的回复
Dear Larry, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 还可以

Yang

与家人出行
good location, bit old facility
2024 年 1 月入住 3 晚
Vicky 于 2024年05月2日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 还可以

Patricia，Waterboro

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and neat hotel. Extremely busy and crowded place. Some room decor could be updated and it would be nice to have complimentary water bottles at least on the first day. Their inhouse restaurant closes ant 10 pm so it would be nice to have late bites anvailable until 11 pm. Enjoyed the location.
2024 年 4 月入住 3 晚
Vicky 于 2024年05月2日 的回复
We are delighted to hear we met your expectations, Patricia! We will certainly share your feedback with our teams. We are planning a renovation starting December next year (5-year plan) with a totally fresh new look. We hope to see you again in the future. Thank you for your choosing the New York Hilton Midtown!!!

2/10 糟糕

Maria

与家人出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was absolutely uninterested in efficient assistance to the very long line of guests. Several of them were inside Reception and only one helping Honors guests, NONE helping non-honors guests. When concern was expressed to staff, they looked very annoyed and did not even address or apologize to the line - it took us about 45 min to check in with only 3 people ahead of us in line. Booked two queen beds - hotel gave us one king and a sofa bed and said will send Bedding to room (for sofa bed). At 9:30 pm we had to go down, WAIT in the line again, and request the bedding which had not arrived at the room. The PHONE in the room was NOT WORKING so we had to go downstairs. Hotel gives a voucher for $35 day credit for using local restaurant per day. The final invoice had 3 dinners at Herb Kitchen, and only ONE credit, not three credits of $35. When error was pointed out, it was met by cold silence, not even an apology. Invoice was corrected, reprinted, and shoved to me face down, as if it was a huge inconvenience. Upon departure, Taxi cab that hotel hailed, demanded from us to pay in Cash or via Zelle. Proceeded to LIE that he started his meter late, even though hotel staff told driver which we heard - that there is a flat fee to JFK. Proceeded to DEMAND a Tip of $25, no less. Driving was awful, hitting breaks and having us slam against front seats and loud speaker blaring adjacent to headrests of back seat, windows wide open at 8:30 am to JFK.
2024 年 4 月入住 4 晚
Vicky 于 2024年05月4日 的回复
We sincerely apologize for the inconveniences you experienced during your stay with us and hope our team had the opportunity to make it right. We will certainly share your feedback with our teams as we work hard to fix these issues for future guests. Unfortunately experiences with taxicab drivers are beyond our control. We hope you will reconsider and give the New York Hilton Midtown another opportunity in the future.

10/10 超赞

Samantha，Chandler

满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 4 月入住 2 晚
Vicky 于 2024年05月4日 的回复
Dear Samantha, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 一般

Robert

与家人出行
Nothing
2024 年 4 月入住 1 晚
Vicky 于 2024年05月1日 的回复
We are so very sorry to read we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!

8/10 还可以

sawamoto

2024 年 4 月入住 1 晚
Vicky 于 2024年05月22日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Steve

2024 年 4 月入住 1 晚
Vicky 于 2024年05月22日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 还可以

Jennifer Lynne

与配偶出行
满意：员工和服务，清洁度
Check in took a very long time.
2024 年 4 月入住 3 晚
Vicky 于 2024年05月1日 的回复
We are so very sorry about the check-in delay and will be sure to take this into consideration as we strive to better service our guests. We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Shannon

2024 年 4 月入住 1 晚
Vicky 于 2024年05月21日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Marinelly T

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
2024 年 4 月入住 1 晚
Vicky 于 2024年04月30日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 超赞

Hector P

满意：清洁度
2024 年 4 月入住 4 晚
Vicky 于 2024年05月13日 的回复
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!