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JFK 機場牙買加萬豪春季山丘套房酒店的評價

2.5 out of 5
JFK 機場牙買加萬豪春季山丘套房酒店
140-35 Queens Blvd., Jamaica, NY

評價

8.6

優異

10 分評分，優異；455 則評價中有 263 則" "
8 分評分，不錯；455 則評價中有 104 則" "
6 分評分，一般；455 則評價中有 39 則" "
4 分評分，欠佳；455 則評價中有 17 則" "
2 分評分，很差；455 則評價中有 32 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

9.0/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Daria 於 2022年10月20日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your experience with usIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Wei-Chieh

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
飯店有接駁車可以送的指定的航廈相當方便。飯店位置附近有Jamaica 車站，到紐約市中心大約30-40分鐘。床相當舒服，只可惜門的隔音稍微差一點，可以聽到對面房間的開門聲。整體來說是相當棒的體驗，會想再住第二次。
於 2022 年 9 月住了 2 晚

2/10 很差

Yihang

於 2022 年 2 月住了 1 晚

8/10 不錯

Summer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Sarah (Brooklyn)

於 2023 年 9 月住了 1 晚

8/10 不錯

Robert

於 2023 年 10 月住了 1 晚

10/10 優異

Kathleen M

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing
於 2023 年 10 月住了 1 晚

4/10 欠佳

Sarah

親子同遊, 伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!
於 2023 年 10 月住了 1 晚

6/10 一般

Jason

於 2023 年 10 月住了 1 晚

6/10 一般

Krishnar

於 2023 年 10 月住了 4 晚

10/10 優異

Kathy

於 2023 年 10 月住了 1 晚

10/10 優異

Sandi

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Area around hotel was noisy but I guess it’s to be expected for a hotel near a major airport.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Yasuo

商務旅客
不滿：職員與服務、設施服務和住宿狀況
交差点が近く騒音が最悪。ドライヤーやポット等の備品がほとんどない。値段が高すぎる。
於 2023 年 10 月住了 1 晚

8/10 不錯

Sandra

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bien
El personal de recepción debería ser más amable
於 2023 年 10 月住了 1 晚

8/10 不錯

Holly Hutchison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
於 2023 年 10 月住了 1 晚

8/10 不錯

Brandie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

Arjun

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 10 月住了 1 晚

8/10 不錯

Noella

於 2023 年 7 月住了 2 晚

10/10 優異

Jason

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel, great staff. A little busy and noisy around the hotel but felt safe. Convenient location.
於 2023 年 10 月住了 1 晚

10/10 優異

Dougemire

於 2023 年 10 月住了 2 晚

8/10 不錯

DyAndrea

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Kathleen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It fit our needs but was further away than I thought to visit my aunt. Twice it was mentioned it was not in a great neighborhood so that made us nervous. We weren’t there to walk around so that did not effect us. Staff was nice, breakfast was good.
於 2023 年 10 月住了 3 晚

10/10 優異

BRIAN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Miayona

於 2023 年 10 月住了 1 晚

10/10 優異

Husni

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Carolyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All of the staff were extremely helpful and kind. The room was very neat clean and up to date. The shuttle was timely and the driver courteous. There is traffic noise but the hotel can’t be responsible for that
於 2023 年 9 月住了 1 晚

6/10 一般

Pauline

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Convenient and clean
於 2023 年 10 月住了 3 晚

8/10 不錯

Reana

Very clean and friendly staff
於 2023 年 10 月住了 1 晚

2/10 很差

Mohammad

不滿：整潔度、職員與服務和住宿狀況
The system is very bad
於 2023 年 10 月住了 4 晚

10/10 優異

Lalli

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

donna (solana beach)

於 2023 年 10 月住了 1 晚

10/10 優異

Annabell

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Xiaoda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

ruben (San Jose)

讚好：整潔度、職員與服務和住宿狀況
i didn't sleep all night because of the alarm outside but that was not the hotel's fault.
於 2023 年 9 月住了 1 晚

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus.
於 2023 年 9 月住了 1 晚

8/10 不錯

Benjamin

家人同遊, 多人同遊
讚好：整潔度、住宿狀況和客房舒適度
New facility
New facility. Comfortable rooms.
於 2023 年 9 月住了 1 晚

6/10 一般

Valentin

讚好：整潔度、職員與服務和住宿狀況
My room was very noisy
於 2023 年 9 月住了 1 晚

10/10 優異

Dianne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Have stayed 3 times
I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.
於 2023 年 9 月住了 2 晚

10/10 優異

Leslie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

James

於 2023 年 9 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unpretentious hotel with friendly staff
Our flight got canceled and we had to stay overnight. This hotel had a room available so we picked it as it was close to the airport. Rooms were very clean, nothing fancy. But the staff went over and above to help us out- gave us an extension on checkout, arranged a shuttle back to the airport- this was much appreciated given how stressed we were with the flight delays.
於 2023 年 9 月住了 2 晚

10/10 優異

Shailesh

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent
於 2023 年 9 月住了 1 晚

8/10 不錯

Juanda

伴侶同遊
讚好：整潔度
The rooms were great, clean and roomy. The staff could not tell us places to eat outside of the 3 gas food restaurants on the corners. Could not tell us how to get to the subway to get to the zoo and what directions.
於 2023 年 9 月住了 2 晚

8/10 不錯

Norbert

伴侶同遊
讚好：整潔度和職員與服務
overall ok ; thought continental breakfast one of the better; poor shuttle experience arriving from JFK
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
I am sorry to hear that. We are working with our transportation provider to improve the service.

6/10 一般

Barbara

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
Thank you for your feedback.

6/10 一般

tashana

讚好：整潔度和住宿狀況
不滿：職員與服務
Customer service was horrible. Reception is I almost checked out on my 2nd day after receptionist guy with Glasses was nasty to me... i will never step foot in that hotel again because of him.. beautiful place tho but its sad that customer services is poor.
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
Thank you for your feedback. We will be sure to address the issue immediately.

10/10 優異

Leslie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The area isn't great but there are plenty of food options
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
Thank you for sharing your feedback with us!

2/10 很差

Joshua M

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
An airline delayed my flight and the hotel management wouldn’t refund any money back. Already filed a report with the BBB to dispute the case as well since the managers here are unprofessional.
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
I am sorry to hear about your experience.

2/10 很差

Glenn

Our flights we delayed and by the time we could check in our room was not available and show as a no show. We were not able to stay at your hotel. Please see that we were not billed for the room.
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
Will do. I am very sorry to hear about your experience.

10/10 優異

Roma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
AKcouple
This hotel is amazing. It is clean, quite and free breakfast, We enjoyed our stay,
於 2023 年 9 月住了 1 晚
Christin 於 2023年9月20日的回應
Thank you so much for sharing your experience with us!