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紐約拉瓜迪亞機場 SpringHill Suites 酒店的評價

2.5 out of 5
紐約拉瓜迪亞機場 SpringHill Suites 酒店
112-15 Northern Boulevard, East Elmhurst, NY

評價

8.6

優異

10 分評分，優異；571 則評價中有 322 則" "
8 分評分，不錯；571 則評價中有 149 則" "
6 分評分，一般；571 則評價中有 52 則" "
4 分評分，欠佳；571 則評價中有 22 則" "
2 分評分，很差；571 則評價中有 26 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Chien Ping

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok
Good to stay
於 2019 年 10 月住了 1 晚

8/10 不錯

Hsuan-Pin

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

Yanjing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
离机场很近 很方便 干净整洁 适合赶飞机
於 2019 年 9 月住了 1 晚

10/10 優異

YUNG YU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒
很棒乾淨床很好睡
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

於 2018 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent hotel
The best hotel I was lived...really comfortable bed and really quiet room, the area also big enough...

8/10 不錯

Xiaohui (Toronto)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient
Convenient and clean. We just stay one night for flight.

10/10 優異

Carlos (Miami Lakes)

讚好：整潔度、職員與服務和住宿狀況
The beds were comfortable and bathroom spacious.
於 2023 年 7 月住了 1 晚

2/10 很差

Michelle

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Expedia never relayed to us that we were "re-routed" to another Marriott in the area. So after paying a large Uber cost to get to the hotel we booked, we walked in to find it was converted 6 months ago into an immigration shelter. We had to take another Uber to a different Marriott on the other side of the airport.
11368 於 2023年1月10日的回應
Our apologies.An email was sent to all relocated reservations.

8/10 不錯

dianne

於 2022 年 11 月住了 1 晚

8/10 不錯

Tom

於 2022 年 10 月住了 1 晚

4/10 欠佳

Novella C

The property listed above is officially closed.
於 2022 年 10 月住了 1 晚

2/10 很差

Joshua (Joplin)

於 2022 年 10 月住了 2 晚

4/10 欠佳

John

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Springfield canceled my reservation and transferred my reservation to FairField Inn and the rate was higher than what was quoted.
於 2022 年 9 月住了 2 晚

10/10 優異

Jerry

Completely recommend this place
The room was awesome, staff friendly and helpful
於 2022 年 9 月住了 1 晚

8/10 不錯

Bill

於 2022 年 9 月住了 4 晚

8/10 不錯

ASHOK (Chico)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A bit overpriced for a motel style room.
於 2022 年 9 月住了 1 晚

10/10 優異

Jill

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close & convenient
We were only there overnight so we could be close to the airport
於 2022 年 9 月住了 1 晚

6/10 一般

Heather

家人同遊
讚好：職員與服務
I know we were lucky to find room at the Springhill during the US Open but I was disappointed to see the state of our room given the price we paid. Although the beds were comfortable and there was plenty of space (we were put in an ADA room), I just couldn’t get passed the stains all over the carpet! They made the room tue room look so dirty - even though it wasn’t. Otherwise our stay was enjoyable - breakfast was good, the staff was helpful, and tue location couldn’t have been better.
於 2022 年 8 月住了 4 晚

2/10 很差

Chris

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Dingy and in need of updates
於 2022 年 8 月住了 1 晚
11368 於 2022年9月3日的回應
Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with the leadership team.

10/10 優異

ASHOK (Chico)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean m convenient and close to LGA
於 2022 年 8 月住了 1 晚
11368 於 2022年9月3日的回應
Thank you for your feedback.

10/10 優異

Vinnie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
11368 於 2022年9月3日的回應
Thank you!

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：客房舒適度
Not a comfortable place
Basic. The room was at best, basic. No comfort. Not terribly bad, but for the price point I expected better. The mattress was uncomfortable. The linens were suspect (fortunately I know to plan for that). Not what I expect from a Marriott property. Oh yeah, the pull out sofa was a joke. We were not comfortable, and spent very little time in the room. We have had better in other New York hotels and expected that this would hold the Marriott standard. Not at all. The people were nice. The hotel was not.
於 2022 年 8 月住了 2 晚
11368 於 2022年8月23日的回應
Thank you for your feedback. It will be shared with the management team.

2/10 很差

Gwinderlynn

不滿：整潔度和職員與服務
I went to this hotel in 08/19/2022 to 08/20/2022 with my fiancé. I normally never write a review. But this needed to be shared to others thinking about going there. My fiancé and I plan a mini little get away from the city. When we checked in and got into the room the bed had someone hair all in it, it had an awful smell in the room, and It was a weird sound all night coming from the bathroom also. What really put the icing on the cake was Aug 20th morning. My fiancé had to leave the hotel early to be at work by 8am. When we checked in we was told twice check out time was at 12pm. When my fiancé and I split ways that morning. I came back up to the room with my breakfast. Housekeeping at 7:30am just walk in without knocking or anything. At 8am housekeeping knocked and told me I must leave right now with an attitude. Leaving the room so lost and confused about why. I talked to the manager downstairs about it. The manager didn’t do anything at all about what I shared. So, I highly do not recommended this hotel to anyone. If I could give it lower then what I can give it I would
於 2022 年 8 月住了 1 晚
11368 於 2022年8月23日的回應
Our apologies. It will be shared with the management team.

10/10 優異

Mario

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super good
Super good, nice staff , everything was clean.feel safe.
於 2022 年 8 月住了 1 晚
11368 於 2022年8月23日的回應
Thank you for your feedback.

2/10 很差

Syed

於 2022 年 8 月住了 3 晚

10/10 優異

penelope

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to citi field. Good breakfast and the staff from valet to checkin were outstanding and helpful
於 2022 年 8 月住了 1 晚
11368 於 2022年8月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience at the Springhill Suites La Guardia. It is always encouraging to hear positive feedback. Your feedback has been shared with the leadership team. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Charles

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel, friendly staff, convenient location
於 2022 年 8 月住了 1 晚
11368 於 2022年8月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience at the Springhill Suites La Guardia. It is always encouraging to hear positive feedback. Your feedback has been shared with the leadership team. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

George

於 2022 年 8 月住了 1 晚
11368 於 2022年8月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience at the Springhill Suites La Guardia. It is always encouraging to hear positive feedback. Your feedback has been shared with the leadership team. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯

Adina

讚好：職員與服務和設施服務
Room didn’t feel overly clean. Beds were comfortable though. Except the pull out sofa which was gross and the mattress was terrible. Breakfast was great! Staff was awesome!
於 2022 年 8 月住了 2 晚
11368 於 2022年8月13日的回應
Than you for your feedback, it will be shared with the leadership team.

8/10 不錯

Pam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚
11368 於 2022年8月13日的回應
Thank you!

6/10 一般

Laura

家人同遊, 多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The hotel was very conveniently located near LaGuardia airport and had a reliable shuttle service. The shuttle staff and front desk staff were wonderful. The only issue was the rooms have not been refreshed in many years had a strong smell of stale cigarette smoke (room 1) and a very strong smell of Chlorox (room 2).
於 2022 年 8 月住了 1 晚
11368 於 2022年8月13日的回應
Thank you for your feedback.

6/10 一般

arthur (Hastings)

讚好：整潔度和職員與服務
This hotel is a decent option for a last minute close-to-airport hotel if amenities is not a hangup. Everything was okay, nothing was special, but the price was fine and we had to do something after a flight cancellation
於 2022 年 7 月住了 1 晚
11368 於 2022年8月13日的回應
Thank you for your feedback.

10/10 優異

Rob

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 8 月住了 1 晚

8/10 不錯

Rebekah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and convenient for our needs. One elevator was very slow. Good breakfast options.
於 2022 年 8 月住了 1 晚
11368 於 2022年8月13日的回應
Thank you for your feedback.

8/10 不錯

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

8/10 不錯

Richard

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
A short walk from Citi field. And thats what we wanted. No problems at all. All the parking is valet and the guys were great.
於 2022 年 8 月住了 1 晚
11368 於 2022年8月8日的回應
Thank you, we appreciate your feedback.

8/10 不錯

Zoamy Zuleidy

讚好：整潔度、設施服務和住宿狀況
En resumen todo bien
於 2022 年 8 月住了 1 晚
11368 於 2022年8月8日的回應
Muchas gracias!

4/10 欠佳

David

讚好：整潔度和住宿狀況
Breakfast stops at 9:30am. That is ridiculous!
於 2022 年 8 月住了 1 晚
11368 於 2022年8月8日的回應
Thank you we appreciate your feedbcak.

10/10 優異

Duncan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful new facility. Walking distance to Citifield. Neighboring areas not the nicest part of town
於 2022 年 7 月住了 2 晚
11368 於 2022年8月3日的回應
Thank you for taking the time to share your Feedback. I I will share your message with the leadership team. I appreciate you choosing to stay with us.

10/10 優異

Mark

於 2022 年 7 月住了 1 晚

6/10 一般

Kim

家人同遊
讚好：職員與服務
The place was fine, just not worth the money. It was way over priced. The staff was friendly.
於 2022 年 7 月住了 1 晚
11368 於 2022年8月8日的回應
Thank you we appreciate your feedback.

10/10 優異

Jineshka

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very informative staff & super clean & nice rooms highly recommend
於 2022 年 7 月住了 1 晚
11368 於 2022年8月3日的回應
Thank you for sharing your feedback. It will be shared with the leadership team.

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service, beds comfortable
Very convenient to airport. Used airport shuttle to drop off family member then returned to hotel to continue sleeping and then check out. Beds comfortable, shuttle o time and all staff very helpful and friendly. Place was clean. Definitely Would stay again.
於 2022 年 7 月住了 1 晚
11368 於 2022年8月3日的回應
Thank your for sharing your feedback. I will be shared with the leadership team. We appreciate you choosing to stay with us.

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
11368 於 2022年8月3日的回應
Thank you!

8/10 不錯

Einstein

於 2022 年 6 月住了 1 晚

10/10 優異

Jessica

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was absolutely on point, friendly, communicative, and helpful.
於 2022 年 7 月住了 1 晚
11368 於 2022年7月8日的回應
Thank you for choosing to stay with us. Your feedback will be shared with the leadership team.

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was so helpful and friendly. Room was comfortable and breakfast was awesome
於 2022 年 7 月住了 1 晚
11368 於 2022年7月8日的回應
Thank you for choosing the Springhill Suites La Guardia. Your feedback will be shared with the leadership team.

10/10 優異

Manuel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice
於 2022 年 7 月住了 1 晚
11368 於 2022年7月8日的回應
Thank you for choosing the Springhill Suites LGA. Your feedback will be shared with the leadership team.

4/10 欠佳

Kirt

親子同遊
不滿：職員與服務、設施服務和住宿狀況
Waited 35 minutes for an airport shuttle when the hotel Is less than 5 miles from airport. I was told the step outside and the shuttle would Be there in 10 Minutes. I wait 35 Minutes and the shuttle drivers says no one mentioned To him that there was an airport pickup. Also, the rooms had light bulbs out, the bathroom floor needed moping and the overall experience was subpar. Definitely will not stay here again.
於 2022 年 7 月住了 1 晚
11368 於 2022年7月8日的回應
Our apologies for the long wait. Your feedback will be shared with the leadership team.