客房景觀

肖漢姆酒店的評價

4 out of 5
肖漢姆酒店
33 West 55th Street, New York, NY

評價

7.8

不錯

10 分評分,優異;1011 則評價中有 362 則" "
8 分評分,不錯;1011 則評價中有 326 則" "
6 分評分,一般;1011 則評價中有 159 則" "
4 分評分,欠佳;1011 則評價中有 99 則" "
2 分評分,很差;1011 則評價中有 65 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Lu

於 2023 年 8 月住了 1 晚
Shoreham Management 於 2023年8月10日的回應
Thank you for a great score. Happy to see you had enjoy your stay with us and we will look forward to hosting you soon.

10/10 優異

Michelle (Biddeford)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The staff is very efficient and nice. Rooms are clean and the area is great. My only complaint was that I had booked two rooms for my travel companion and I but we were placed in two entirely different towers. It would have been nice to at least be on the same floor. Other than that, really nice hotel.
於 2024 年 5 月住了 1 晚

8/10 不錯

Eric

讚好:整潔度、職員與服務和住宿狀況
Rooms are a little small but that is pretty normal for NYC. Room was a little dated with some wear but still nice. Bed was ok but a little uncomfortable. Very convenient location to Central Park and 5th. Ave. Shopping. Would stay again.
於 2024 年 4 月住了 4 晚

10/10 優異

carmen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location and service
於 2024 年 4 月住了 4 晚
Shoreham Management 於 2024年5月4日的回應
Thank you for taking your time out for giving us a perfect score!. Delighted to see that your enjoyed your stay with us and we will look forward to hosting you again in the near future.

8/10 不錯

Joseph (Cherry Hill)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and nice place. Slightly dated rooms.
於 2024 年 4 月住了 1 晚
Shoreham Management 於 2024年5月2日的回應
Guest you for taking your time out of for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.

10/10 優異

Sherry

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, great location, nice rooms
於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年4月25日的回應
Thank you for your review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.

10/10 優異

Gale

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Shoreham Management 於 2024年4月25日的回應
Thank you for your review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.

6/10 一般

Kari

於 2024 年 4 月住了 1 晚
Shoreham Management 於 2024年4月25日的回應
Thank you for taking your time out for this review. It would have been our pleasure to see a better score. However, we will look forward to hosting you again in the future with a much more positive approach.

6/10 一般

Jorge

商務旅客
The location was perfect for midtown shopping. Plenty of dining options close by. The romm was very small and the view was non existent caused a "closed in feeling". Staff was fine. There was a super strong fragrance throughout that initially was pleasant but eventually gave me a headache as it was in the room as well. Fine for short trip up, one night but most likely not going to return.
於 2024 年 4 月住了 1 晚
Shoreham Management 於 2024年4月25日的回應
Disappointed to see that you did not enjoy your stay at the Shoreham. We do hope that you will give us another chance in the future as we would love to turn things around and provide you with a much more positive approach.

8/10 不錯

Jill

商務旅客
I wish it had a coffee maker in the room.
於 2024 年 4 月住了 1 晚
Shoreham Management 於 2024年4月25日的回應
Thank you for your review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.

4/10 欠佳

Rachelle Anne (Okemos)

商務旅客
不滿:職員與服務和住宿狀況
The good thing about this hotel is the proximity to 5th ave. The hotel lobby smells like weed and it’s overwhelming if you’re not used to it. The hallways smell like weed too just like the elevators. I cannot believe nobody does anything about it. If I havent paid yet, I would have bailed out. They need to work on cleanliness, even my non-smoking room smells like smoke SMH
於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年4月25日的回應
Disappointed to see that you did not enjoy your stay at the Shoreham. We do hope that you will give us another chance in the future as we would love to turn things around and provide you with a much more positive approach.

6/10 一般

Taylor

家人同遊
讚好:職員與服務
不滿:設施服務
Our air conditioner did not work. We called the front desk and they sent out a guy look at it. He came back stating it was fixed. We slept in sweat as it didn’t get fixed and sweated the next night as well. We tried to stay away from the hotel as much a possible due to these issues.
於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年4月19日的回應
Disappointed to see that your issue was not resolved during your stay. Did you request a room move?. As in situations like this we do our best to accommodate our Guests to the best of our ability. We do hope that you will give us another chance in the future as we would love to welcome you back with a much more positive approach.

8/10 不錯

Frank

於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Delighted to see that you stay went well. We will look forward to hosting you again in the near future.

10/10 優異

Sherie Mae

於 2024 年 3 月住了 4 晚

10/10 優異

Odelina

於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年5月4日的回應
Thank you for taking your time out for giving us a perfect score!. Delighted to see that your enjoyed your stay with us and we will look forward to hosting you again in the near future.

10/10 優異

Shawna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good, it was conveniently located to everything we wanted to do while visiting the city. Will most likely stay again.
於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Delighted to see that you stay went well. We will look forward to hosting you again in the near future.

10/10 優異

Victor

讚好:整潔度、職員與服務和住宿狀況
Una excelente opción
於 2024 年 3 月住了 5 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Delighted to see that you stay went well. We will look forward to hosting you again in the near future.

6/10 一般

NURIA

伴侶同遊
不滿:整潔度和住宿狀況
Necesita una renovación de sus instalaciones
於 2024 年 4 月住了 2 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Disappointed to see that your stay did not go as planned. We would love to have the opportunity to welcome you back with a much more positive approach should you give us another chance in the near future.

10/10 優異

Michele

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Delighted to see that you stay went well. We will look forward to hosting you again in the near future.

4/10 欠佳

kevin (Devonshire)

家人同遊
不滿:整潔度、設施服務和住宿狀況
Run down. Very old worn out rooms. Tattered carpets and towels. Requires a complete refurb. Avoid this hotel. Rooms are like a youth hostel standard.
於 2024 年 4 月住了 4 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Disappointed to see that your stay did not go as planned. We would love to have the opportunity to welcome you back with a much more positive approach should you give us another chance in the near future.

10/10 優異

kelly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Shoreham Management 於 2024年4月16日的回應
Thank you for taking your time out for this review. Delighted to see that you stay went well. We will look forward to hosting you again in the near future.

6/10 一般

Martin

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Considering this is the most expensive city in the world, this hotel is not so bad for the price (I booked 6 months in advance for Easter weekend). The lobby, hallways and room were all clean. Every staff member we interacted with was A1. Room was made everyday (unexpected since a lot of hotels are cutting on that). A few loose screws (shower head, faucet) but nothing a maintenance man can't handle in a few minutes and it certainly didn't prevent us from using them. Wifi is below average - this needs improvement ASAP.
於 2024 年 3 月住了 3 晚
Shoreham Management 於 2024年4月2日的回應
Disappointed to see that your stay did not go as planned. Happy to hear that staff provided an A1 service. We will be sure to address the wifi issue with our IT team. We would like to have the opportunity to welcome you back with a much more positive approach should you give us another chance in the future.

8/10 不錯

walter

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Shoreham Management 於 2024年3月27日的回應
Thank you for such a wonderful score!. Delighted to see that your stay went well and we will look forward to hosting you again in the near future. :)

8/10 不錯

Eileen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient for visiting the major sights in Manhattan. It was very clean and the bed and linens were nice. The staff were friendly and helpful .The room was spacious but spartan. The bathroom sink is miniscule. There was no on-site restaurant for breakfast but several very close by. I would definitely stay there again.
於 2024 年 3 月住了 5 晚
Shoreham Management 於 2024年3月27日的回應
Thank you for your wonderful review. Delighted to see that you had enjoyed your stay with us and we will look forward to hosting you again in the near future.

2/10 很差

Pierre-Maurice

家人同遊, 伴侶同遊, 多人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Die lange ist wirklich gut, Aber: -das Hotel sollte renoviert werden -die Betten sehr klein -wenn man das Fenster öffnet kommt direkt ein ekliger essen Geruch rein Sonst die Subway ist nicht weit Die Lage als solches Mega Das Personal ist nett
於 2024 年 3 月住了 5 晚
Shoreham Management 於 2024年3月27日的回應
172 / 5,000Translation resultsTranslation resultVielen Dank für Ihre ehrliche Bewertung. Sie werden erfreut sein zu erfahren, dass wir uns einem umfassenden Facelift unterziehen, und würden Sie gerne mit einer viel positiveren Einstellung wieder willkommen heißen.

8/10 不錯

Meade

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great location
於 2024 年 3 月住了 3 晚
Shoreham Management 於 2024年3月22日的回應
Thank you for a great score!. Delighted to see that you stay went well and we will look forward to hosting you again in the near future. :)

8/10 不錯

michael (Richmond Hill)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Small room but excellent location
於 2024 年 3 月住了 3 晚
Shoreham Management 於 2024年3月19日的回應
Thank you for taking your time out for this review. Delighted to see that your stay went well and we will look forward to hosting you again in the near future.

10/10 優異

Gloria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
El personal es muy amable
於 2024 年 3 月住了 7 晚
Shoreham Management 於 2024年3月19日的回應
Thank you for taking your time out for this review. Delighted to see that your stay went well and we will look forward to hosting you again in the near future.

8/10 不錯

Nancy Lynn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Shoreham Management 於 2024年3月19日的回應
Thank you for taking your time out for this review. Delighted to see that your stay went well and we will look forward to hosting you again in the near future.

10/10 優異

Ian

讚好:整潔度、職員與服務和住宿狀況
I had a very good return stay in the hotel.
於 2024 年 3 月住了 3 晚
Shoreham Management 於 2024年3月8日的回應
Delighted to see that you enjoyed your stay with us. We will look forward to having you again in the near future.

10/10 優異

Taylor

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were so pleasantly surprised by this little boutique hotel! It gives a very European feel from the lobby to the rooms. It’s conveniently located near shopping, dining, Central Park, and only a short walk to Times Square/Broadway. Our room was clean and very cozy. We lucked out finding Shoreham Hotel!
於 2024 年 2 月住了 3 晚
Shoreham Management 於 2024年3月6日的回應
Thank you for a perfect score!. Delighted to see that your stay was great. We will look forward to having you again in the near future.

10/10 優異

Milko

Perfect
於 2024 年 2 月住了 2 晚
Shoreham Management 於 2024年3月2日的回應
Thank you for a perfect score!. Delighted to see you enjoyed your stay with us and we will look forward to seeing you again in the future.

8/10 不錯

Texu

於 2024 年 2 月住了 1 晚
Shoreham Management 於 2024年2月29日的回應
Thank you for taking your time out to score us. Delighted to see that you enjoyed your stay with us and we will look forward to having you in the near future.

10/10 優異

Razmik

於 2024 年 2 月住了 9 晚
Shoreham Management 於 2024年3月20日的回應
Thank you for a perfect score!. Delighted to see that your stay went well and we will look forward to hosting you again in the near future.

8/10 不錯

STEPHEN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Suited my need for a stay overnight midtwon in NYC perfectly
於 2024 年 2 月住了 1 晚
Shoreham Management 於 2024年2月29日的回應
Thank you for taking your time out to score us. Delighted to see that you enjoyed your stay with us and we will look forward to having you in the near future.

2/10 很差

EVA MARIA Sampedro

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Muy malo
於 2024 年 2 月住了 3 晚
Shoreham Management 於 2024年2月29日的回應
Disappointed to see that your stay was not as comfortable as we wanted. We do hope that you will give us another chance in the future so we can leave you with a much more positive experience.

4/10 欠佳

David

伴侶同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Arrived at 2 am. Heat was not working the first night. Complained to the front desk first thing in the morning. They had a maintenance person come over who said we should’ve set the fan to on instead of auto (it was still set to heat so it did not make sense but we followed his advice) Left for the day without changing the setting and came back late at night to a cold room. Froze for two nights.
於 2024 年 2 月住了 2 晚
Shoreham Management 於 2024年2月29日的回應
Disappointed to see that your stay was not as comfortable as we wanted. We do hope that you will give us another chance in the future so we can leave you with a much more positive experience.

10/10 優異

Ayodeji

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Minimalist hotel no cups or coffee or fridge or microwave but clean and decent
於 2024 年 2 月住了 1 晚
Shoreham Management 於 2024年2月29日的回應
Thank you for taking your time out to score us. Delighted to see that you enjoyed your stay with us and we will look forward to having you in the near future.

10/10 優異

John Douglas

讚好:整潔度、設施服務和住宿狀況
Great central mini boutique hotel
於 2023 年 11 月住了 2 晚
Shoreham Management 於 2024年2月29日的回應
Thank you for taking your time out to score us. Delighted to see that you enjoyed your stay with us and we will look forward to having you in the near future.

2/10 很差

Sharon

讚好:職員與服務
不滿:住宿狀況
於 2024 年 2 月住了 1 晚
Shoreham Management 於 2024年2月29日的回應
Disappointed to see that your stay was not as comfortable as we wanted. We do hope that you will give us another chance in the future so we can leave you with a much more positive experience.

6/10 一般

Clint

讚好:整潔度、職員與服務和客房舒適度
Bed was comfortable. TV was old and not all channels worked. Bathroom smelled. Had a spot in room for fridge but didn’t have one.
於 2024 年 2 月住了 1 晚
Shoreham Management 於 2024年2月8日的回應
Thank you for your feedback. Disappointed to see that your stay was not as comfortable as we wanted it to be. We do hope that you will give us another chance in the near future as we would love to welcome you back with a much more positive approach.

10/10 優異

Lyssa

於 2024 年 1 月住了 5 晚
Shoreham Management 於 2024年2月3日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again soon.

8/10 不錯

MARY

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Small, clean, affordable, no view.
於 2024 年 1 月住了 1 晚
Shoreham Management 於 2024年2月3日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again soon.

10/10 優異

Carol

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have stayed at The Shoreham twice. The location in Midtown is very convenient. There are goid restaurants on the street and nearby.
於 2024 年 1 月住了 1 晚
Shoreham Management 於 2024年2月3日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again soon.

10/10 優異

Hiroko

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Shoreham Management 於 2024年2月3日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again soon.

6/10 一般

Teresa

於 2024 年 1 月住了 2 晚
Shoreham Management 於 2024年2月16日的回應
Thank you for your feedback. We do hope to see you again in the near future.

8/10 不錯

Antoinette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a no frill hotel. Comfortable room walkable to many sight’s restaurants etc.
於 2024 年 1 月住了 1 晚
Shoreham Management 於 2024年1月19日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.

8/10 不錯

Georgia

讚好:職員與服務
不滿:整潔度和住宿狀況
.
於 2024 年 1 月住了 7 晚
Shoreham Management 於 2024年1月19日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.

8/10 不錯

heather

於 2024 年 1 月住了 3 晚
Shoreham Management 於 2024年2月8日的回應
Thank you for your positive feedback. Delighted to see that you had enjoyed your stay with us and we will look forward to seeing you again soon.

10/10 優異

Dayna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Shoreham Management 於 2024年1月19日的回應
Thank you for taking your time out for this review. Delighted to see that you enjoyed your stay with us and we will look forward to hosting you again in the near future.