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紐約瑞吉酒店的評價

5 out of 5
紐約瑞吉酒店
Two East 55th St, New York, NY

評價

9.2

卓越

10 分評分，優異；176 則評價中有 137 則" "
8 分評分，不錯；176 則評價中有 20 則" "
6 分評分，一般；176 則評價中有 8 則" "
4 分評分，欠佳；176 則評價中有 5 則" "
2 分評分，很差；176 則評價中有 6 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Honghai

親子同遊
讚好：整潔度、職員與服務和住宿狀況
高贵，细节完美，与众不同
於 2021 年 10 月住了 1 晚

10/10 優異

sisicay (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good
地点和服务都很棒

4/10 欠佳

Nancy

家人同遊
不滿：職員與服務、設施服務和住宿狀況
The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
於 2024 年 4 月住了 2 晚

10/10 優異

James (Westmont)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The remodeling was bothersome
於 2024 年 3 月住了 2 晚

2/10 很差

Wellington (New York)

商務旅客
讚好：整潔度
不滿：職員與服務和設施服務
Very expensive and very poor service.
於 2024 年 3 月住了 4 晚

10/10 優異

Sunita (New Fairfield)

於 2024 年 2 月住了 2 晚

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Maria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Experience was fantastic in everyway
於 2024 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Construction so lobby unavailable put a damper but great service
於 2024 年 1 月住了 1 晚

10/10 優異

David

於 2024 年 1 月住了 3 晚

10/10 優異

Jeffrey

於 2024 年 1 月住了 2 晚

10/10 優異

Claudia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoy all!!!
於 2024 年 1 月住了 6 晚

10/10 優異

Rosalinda Hernández

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Un hotel antiguo, perfectamente conservado y con un servicio espectacular.
於 2024 年 1 月住了 4 晚

6/10 一般

eran

商務旅客
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Nicholas

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the best hotel in NYC. The service is impeccable. The rooms are well appointed and beautifully maintained. The in-room dining is fantastic and our butler team were attentive and helpful despite being very busy over the holiday period. Highly recommend if you want to have a unique and luxurious experience.
於 2023 年 11 月住了 3 晚

10/10 優異

Jonathan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful property in the heart of the City!
於 2023 年 11 月住了 3 晚

6/10 一般

Paul

於 2023 年 10 月住了 2 晚

10/10 優異

Marla

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were extraordinarily nice
於 2023 年 8 月住了 2 晚

10/10 優異

Margoth

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love it.
於 2023 年 7 月住了 2 晚

10/10 優異

EDSEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Mooza

讚好：整潔度、職員與服務和住宿狀況
Very friendly staff members and helpful!! Food and services are great worth the money!!!
於 2023 年 6 月住了 2 晚

10/10 優異

Katherine

於 2023 年 6 月住了 1 晚

10/10 優異

Lesley

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Incredibly comfortable beds and nice quiet rooms.
於 2023 年 5 月住了 4 晚

10/10 優異

GLENDA (Bronx)

讚好：住宿狀況
Great.
於 2023 年 5 月住了 2 晚

10/10 優異

Vinnie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

4/10 欠佳

Stephen

不滿：職員與服務
於 2023 年 2 月住了 1 晚

10/10 優異

Stephanie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
EXCELLENT and EXCEPTIONAL hotel! Top notch!
於 2023 年 2 月住了 1 晚

10/10 優異

philip (Fremont)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional service at one the the great ,if not the greatest NYC hotels
於 2023 年 2 月住了 8 晚

6/10 一般

William

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The St Regis is due for a makeover. Its entire decor is dated. Everything there is priced double of what its really worth. If you like to over pay than this is your stay.

10/10 優異

Patrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
This classic hospitality that you can expect from an icon!! The best service. Thank You Omar!

8/10 不錯

Arthur (Spring Lake)

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Each staff member that helped us was wonderful. The only areas of improvement for the room were that there were no slippers and the televisions were very poor quality. The hotel I would give 5 stars. The room service food I would sadly have to give 2 stars. The food was AWFUL. Risotto was watery mush with no seasoning. Ordered an avocado tofu scramble which was beautifully presented but tasted like nothing, They do not seem to use salt or any other seasonings when cooking. Ordered a mixed selection of ice cream and it all just tasted BAD. Great hotel absolutely stay here but don't order food. We were being lazy and did not take advantage of the countless great restaurants in the city.

10/10 優異

Jill

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Only one window on the room…..
於 2022 年 12 月住了 1 晚

6/10 一般

Brodie

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Butler service was terrible. Emailed twice with a request and no response. Called to ask for distilled water for cpap machine and was told to walk to a store to buy some. Very disappointed.

10/10 優異

James (Westmont)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location &

10/10 優異

Brandi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was incredible, the hotel was immaculate, the location was the best.

8/10 不錯

Juliet

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚

4/10 欠佳

Gregory

讚好：住宿狀況和客房舒適度
Disappointing at this Price
Such great expectations for this hotel but sadly did not produce a great experience. The hotel itself is very nice. Not as impressive as some of the others in the same category but very old school and well kept. Unfortunately that’s where it stopped. First of all, no warning of construction going on and my room was terribly loud with air hammer drills and workers yelling for the first three hours. Asked to change rooms but they said construction would be over at 5 and gone for the weekend. Feel sorry for the people who stayed through the week. With the exception of the front desk and the butler, service was horrible. Waited forever to get a table at Astor court, food took forever and the quality of food was horrendous. They should be ashamed. Chicken was room temperature and no aesthetic value to anything. Gigantic clumps of hair in the shower upon arrival which tells me nothing was cleaned. Took 20 mins to get a waiter for morning coffee, brings out my espresso and girlfriends cup then forgets the coffee. We never saw the waiter again. Hostess disappeared so I actually had to get the concierge to get the coffee. Most of this stuff is easy to forget if you’re at the holiday inn but not at this price point. These are the best hotels in the world and everything should be top notch. Stay at the Plaza or the Four Seasons this place was a joke
於 2022 年 10 月住了 2 晚

10/10 優異

Cinnamin

於 2022 年 10 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No Cumplen Todo lo que Ofrecen
Ofrecen y cobran un mayordomo, así como que manejan varios idiomas. Como quien nos tocó No entiende español, simplemente NO otorgaron el servicio. Restaurante Menú Limitado. Servicio Deficiente
於 2022 年 9 月住了 4 晚

10/10 優異

Tamara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent! Very clean nice decor staff are extremely nice
於 2022 年 10 月住了 1 晚

10/10 優異

Shannon

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Brilliant
於 2022 年 9 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed five (5) nights at the St Regis New York. I enjoyed every moment of my stay. From the moment I checked in, to the moment I checked out, I was always made to feel welcomed and valued as a guest. People knew my first name and would greet me as such when I returned from sight seeing. The door men out front of the hotel are keenly aware of who the guests are, and promptly open doors for you, ask if you need a taxi hailed, or simply smile and greet you in the morning. The butler and maid service was excellent. I requested coffee for each morning at 7 am, and that request was executed to perfection. The gym was on the small side, but was always well organized and clean. There is an attendant who is there to assist you. The Astor restaurant was also excellent and a little on the pricey side, but, in my opinion, delivered delicious food and was convenient for an early morning breakfast before exploring the city, or for those late evening returns to the hotel when my feet were hurting and i just wanted to relax in my room, the option to dine in the hotel was there, and I was happy for that. Other reviews mentioned difficult staff or snobbery. I did not once experience that vibe. Everyone, I mean everyone, was professional, kind, courteous and genuine. The location is perfect, nestled between 5th Avenue and Madison Avenue, both major shopping hubs. Central Park and the train aka subway, are both about a 5 minute walk. I will definitely stay again. I highly recommend.
於 2022 年 8 月住了 5 晚

10/10 優異

Julio (Humble)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, close to all the stores. The staff was friendly and attentive, one of the best hotel to stay in NYC.
於 2022 年 8 月住了 2 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
A 5-star you should avoid
This St Regis is a place to AVOID! Booked 4 rooms for 4 nights for our business trip. I had to change rooms not once, not twice but 3 times to get into a somewhat not smelly room. Beautiful historical building admiration comes with a price tag of Smokey/old/mold smell through ventilations. Room dining-their scanned QR code in your room might have different prices than the hotel register, your bill will come out with surprises. Make sure you CHECK! Late night noises-on this narrow street there were constructions going on 2am—5am, called the front desk and was told it’s emergency PG&E stuff, there’s NOTHING they can do. Overall, headache/stress to stay there the whole trip not be able to be myself during business meetings. My team and I travel to NYC often for biz, I will make sure St Regis doesn’t get our business ever again.
於 2022 年 8 月住了 4 晚

8/10 不錯

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice. Dry cleaning never picked up. No house keeping. While we were out. As scheduled
於 2022 年 7 月住了 2 晚

2/10 很差

Bruce

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 2 晚

10/10 優異

Qin

家人同遊
讚好：整潔度和職員與服務
sweet staff 5star service TOTALLY！Great experience
於 2022 年 6 月住了 3 晚

10/10 優異

abigaile

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Travelled with my 5 y/o for our first mommy daughter trip. Wonderful hotel! Can’t beat the location. Staff were great and the food far exceeded our expectations. Will be back in the near future.
於 2022 年 6 月住了 2 晚

8/10 不錯

TAE HYUNG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice but relatively no facility compared to its reputation.
於 2022 年 6 月住了 2 晚

8/10 不錯

Barbara

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Would have preferred an early check in but it was not available.
於 2022 年 6 月住了 1 晚