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格林威治村莊沃克酒店的評價

4.5 out of 5
格林威治村莊沃克酒店
52 West 13th Street, New York, NY

評價

8.8

優異

10 分評分，優異；810 則評價中有 468 則" "
8 分評分，不錯；810 則評價中有 225 則" "
6 分評分，一般；810 則評價中有 60 則" "
4 分評分，欠佳；810 則評價中有 38 則" "
2 分評分，很差；810 則評價中有 19 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Transportation is easy accessible, foods are near around
於 2020 年 2 月住了 3 晚
Courtney 於 2020年2月27日的回應
Dear Traveler, Thank you for the amazing 4 star review! We are delighted you enjoyed our prime NYC location and were able to explore Greenwich Village! Our guests mean everything to us and your observations help us become our best. Next time you stay your stay will be a 5 star experience! Sincerely, Courtney Broad Director of Guest Reception

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It is really convenient and easily accesses to the subway as well as restaurants.
於 2019 年 2 月住了 4 晚
Travis F 於 2019年3月10日的回應
Thank you for your review. We hope to have you back soon. Warm regards,

10/10 優異

Jack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Great hotel!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is very good location
Very friendly staff and very thoughtful mind to think ahead of the reservation.
於 2017 年 6 月住了 3 晚
Nancy L. 於 2017年7月2日的回應
Thank you for choosing Walker Hotel for your accommodation needs! We are happy to see you had a great experience. We look forward to hosting your next visit to New York and wish you the best in your travels!

8/10 不錯

Po Yuk Maggie (Hong Kong)

讚好：職員與服務和住宿狀況
酒店地點十分方便, 唯獨每天房間打掃需待改進, 床舖需向櫃台要求更換.

8/10 不錯

Holly

商務旅客
讚好：整潔度、設施服務和住宿狀況
As sa nice small hotel. Service and cleaning could have been better. Lobby is lovely and the location is perfect.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Mary

家人同遊
不滿：職員與服務、設施服務和住宿狀況
The pictures do NOT reflect the actual rooms, which aren’t bad, but definitely not luxurious. They are cramped and the amenities are non- existent. Customer service is an absolute joke. The atmosphere is very gloomy. It’s not a historical quaint hotel as one might think, but in need of major renovation. HOW is this hotel 4.5 stars? Maybe 4.5 out of 10!!!!! Spend your money elsewhere.

10/10 優異

Daniel

A comfy cozy hotel with a small lobby that contains comfortable seating, fresh flowers, and a fireplace. Very helpful and accommodating staff. Has a family vibe, although very stylish.
於 2024 年 4 月住了 1 晚
JonathanQ 於 2024年5月2日的回應
Hello Daniel, Thank you for the kind words! We are pleased to hear that enjoyed the ambiance and style of the hotel. Our staff works tirelessly to provide the best possible experience for our guests. We appreciate your kind words and will share with the team. It was a pleasure reading your feedback, we look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

alexandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful beds and linens. Staff were very welcoming . Great location.
於 2024 年 4 月住了 1 晚
JonathanQ 於 2024年5月2日的回應
Hello Alexandra, Thank you for the kind words about the bedding and our staff! We are happy to hear that you had a great stay with us. Our guided walking tour is a great option to learn the history of Greenwich Village which is included as part of your stay. I assure you that you will enjoy the tour and appreciate the location even more! We appreciate your feedback and look forward to welcoming you back!Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Richard (Greensboro)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location in Greenwich is great! Walkable to many restaurants and shopping in Greenwich and West Village. The hotel is charming and has many unique features. Enjoyed the evening jazz in the lobby and happy hour snack and cocktails options. Brunch in the Society Cafe was delicious. Staff was very friendly and helpful. Dale, the doorman, was especially gracious. Rooms are small, but normal for NYC standards. My only issue was with air conditioning in the room. It was April and unusually warm weather for the second day of our stay. Our room was warm when we returned that evening. I cut the air conditioning to cool and found that the room was only getting warmer. The front desk said that the hotel did not have air until May. They sent up a fan and I opened a window. This would be concerning for a future stay for me during potentially warm weather season.
於 2024 年 4 月住了 2 晚
JonathanQ 於 2024年5月2日的回應
Hello Richard, Thank you for the kind words about our location, staff and our restaurant, the Society Cafe! It is great knowing that you enjoyed the brunch with us! We suggest the Mimosa Margarita during brunch. Furthermore, our hotel is structured to provide warm air during the shoulder months of the year. I am sorry that we were unable to regulate the heat in your room. We do our best to accommodate guests with fans to help keep the room as cool as possible. We appreciate your time and look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Karyl

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is decent, and provides the needed. i like the retro touch of the phone and the classic radio. The hotel should provide complementary water bottles in the room.
於 2024 年 4 月住了 1 晚
JonathanQ 於 2024年4月17日的回應
Hello Karyl, Thank you for the feedback. We are happy to hear that you enjoyed the retro touch of our phones and classic radios. We just added the new phones, it is nice to see that they are appreciated! I am happy to share with you that we provide complimentary water bottles in our lobby throughout the day. Our team can assist you with delivering them to your room if needed. Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Kylie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location and staff. Cute bar for happy hour drinks! Our only issue was that there is no air conditioning at this time of year and it was 80 degrees outside so our room was incredibly hot and uncomfortable. They did offer fans, but they should really consider having a/c in the shoulder season as well.
於 2024 年 4 月住了 2 晚
JonathanQ 於 2024年4月17日的回應
Hello Kylie, Thank you for the kind words about our location and our staff! We do our best to ensure our guests have a wonderful experience with us. Our building is structured to provide warm air during the winter and shoulder season. We appreciate your feedback and look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Juliana

讚好：職員與服務、設施服務和住宿狀況
The hotel is charming and nice but there are other boutique hotels in the area I liked better. Overall it’s fine. If I had to stay there, it would be fine but if not I’d probably go back to other options I had. I do have to say the shower has great pressure!
於 2024 年 4 月住了 2 晚
JonathanQ 於 2024年5月2日的回應
Hello Juliana, Thank you for giving us an opportunity to host your stay! Please share with us what we can do to earn your loyalty. I look forward to hearing from you and hosting your next/future stays when returning to our area. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

William

於 2024 年 4 月住了 2 晚
JonathanQ 於 2024年5月2日的回應
Hello William,Thank you for the 5-star review! We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Patricia Ann (Toronto)

讚好：整潔度
於 2024 年 3 月住了 2 晚
JonathanQ 於 2024年4月4日的回應
Hello Patricia Ann,Thank you for the 4-star review! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Joseph

伴侶同遊
Enjoyed our stay
於 2024 年 3 月住了 1 晚
JonathanQ 於 2024年3月28日的回應
Hello Joseph,I am happy to hear that you enjoyed your stay with us! Thank you for choosing us, we look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

4/10 欠佳

karen

不滿：整潔度、職員與服務和住宿狀況
This hotel wasn't really what I thought it was going to be. Various issues including not being able to store my luggage over a weekend so I could go away and come back on the Sunday night. One member of staff said this was possible but another said it wasn't, so I took my luggage to another hotel and stayed there on the Sunday evening. Yet, The Walker charged me for the stay even though I cancelled and didn't check in. General miscommunication and confusion. I'm waiting for the refund. The room is badly designed too. I had to put my make up on in bad lighting with my make up bag on the toilet. And I didn't think the room was very clean. It's in a great location and the price isn't bad compared to other hotels, but I wouldn't stay again.
於 2024 年 3 月住了 8 晚
Rosa 於 2024年3月27日的回應
Hello Karen.I'm sorry the inconvenience during your stay. I will follow up with the team about the luggage situation as well. The room lighting is design the way it is. I will bring to the attention about the decors of the rooms to our GM as well. If there is anything else I can assist you with please feel free to reach out.

8/10 不錯

Tracy (Warners)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We were only staying for one night in the same area of the city where our son lives. The hotel was walkable from where he lived. The room was quiet and clean. I am hoping an incidental charge that was on our bill comes off it as promised. We didn't eat the peanuts.
於 2024 年 3 月住了 1 晚
JonathanQ 於 2024年4月17日的回應
Hello Tracy, We are pleased to hear that you enjoyed the 1-night stay while visiting your son! It is great knowing that the cleanliness was up to par. We adjusted the mini bar items and hope the credit has been applied to your account. Thank you for staying with us, we look forward to hosting your future stays when visiting your son!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務和設施服務
Everything was excellent. My only issue I had with this hotel is that you cannot change the temperature of your room. I do realize that it is a very old building, and it would be almost impossible to change that feature but if I would’ve known before I booked that I could not change the temperature in my room, I would not have stayed there. I could not sleep because it was so hot! Even with the window open, I was burning up I spent a great deal of money to stay in a five star hotel, and I could not sleep. I was so hot. My suggestion is that you allow people to choose for themselves and make it known on the website before you book that is not possible to change the temperature of your room
於 2024 年 3 月住了 2 晚
Rosa 於 2024年4月8日的回應
Hello Ms. Susan.Thank you for staying at the Walker Hotel Greenwich Village. we do apologize for the inconvenience with the heat during your stay. The hotel we operate on a 2-pipe system. This means we either provide cool air or hot air but not both. We are due to switch to the ac unit that provide the cool air soon. We do provided the guest with information on how to turn off the heat which was to put the thermal on auto and off to stop. I do apologize for the information not being provided to you during your stay. I hope you do book with the Walker Hotel Greenwich Village in the future.

10/10 優異

Erin

於 2024 年 3 月住了 3 晚
JonathanQ 於 2024年4月4日的回應
Hello Erin,Thank you for the 5-star review! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

4/10 欠佳

Jean

不滿：職員與服務、設施服務和住宿狀況
Location in Greenwich - that’s it. Front desk could hardly greet you. Dark hallways and rooms with hardly any lighting.
於 2024 年 3 月住了 4 晚
Tiffiny 於 2024年3月11日的回應
Dear Jean, We appreciate your stay at the Walker Hotel in Greenwich Village!We are happy you chose us for your stay. We apologize for not accommodating your stay to the fullest; our goal is only to make it better. We would be grateful if you reached out with any details which we could prepare & improve for your next visit. Your opinion is a part of our continued improvements.Did you know about the Member Discounts offered on our website? Sign up for free with just your email and you're up to date with our latest offers.Kind Regards,TiffinyGuest Service Agent

10/10 優異

Catherine Lee

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a gem of a hotel in Greenwich Village! The staff were incredibly welcoming, and having the fabulous Society Cafe right there for all-day dining options was a special treat!
於 2024 年 3 月住了 1 晚
Tiffiny 於 2024年3月5日的回應
Dear CatherineThank you for your stay with us at the Walker Hotel Greenwich Village!We are so excited you enjoyed your stay to the extent that you did and hope we will be able to welcome you soon back.Did you know that we offer Member Discounts on our website? You just have to become a free member by providing your email address . In addition you will stay informed about promotions too.Kind Regards,TiffinyGuest Service Agent

10/10 優異

Sheri

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
L O V E D this hotel. Amazing staff, beautiful hotel, great food.
於 2024 年 2 月住了 2 晚
Rosa B 於 2024年3月10日的回應
Hello Sheri.Thank You for staying at the Walker Hotel Greenwich Village. We are so happy to hear you had and amazing stay with us. I hope we see you again soon. Please let us know if we can assist you anything,

10/10 優異

Craig

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Tiffiny 於 2024年2月24日的回應
Dear Craig,Thank you for your stay with us at the Walker Hotel Greenwich Village!We are so excited you enjoyed your stay to the extent that you did and hope we will be able to welcome you soon back.Did you know that we offer Member Discounts on our website? You just have to become a free member by providing your email address . In addition you will stay informed about promotions too.Kind Regards,Tiffiny Guest Service Agent

6/10 一般

Katherine

於 2024 年 2 月住了 1 晚
JonathanQ 於 2024年4月9日的回應
Hello Katherine, Thank you for the 3-star review. Can you share more details about your stay for us to understand what we can do to improve your experience with us during your next stay? I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Misty

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
JonathanQ 於 2024年2月6日的回應
Hello Misty,Thank you for the 4-star review! We look forward to a 5-star review on your return!!Warm regards,Jonathan QuezadaDirector of Front Office

4/10 欠佳

Ashley

讚好：整潔度
不滿：職員與服務
My room had NYC in February…..
JonathanQ 於 2024年2月6日的回應
Hello Ashley,Please share more details about your stay for us to ensure we prepare your room accordingly for your next stay with us. We look forward to another opportunity. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

roberto

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cool place, cool vibe, my only comment is rooms are a bit on the small size compared to more modern hotels, apart from that it's fine, location is great.
於 2024 年 1 月住了 3 晚
JonathanQ 於 2024年2月2日的回應
Hello Roberto, We are pleased to hear that you enjoyed the "cool vibe" at the Walker Hotel! Room sizes vary depending on the category you book. For a larger room, we suggest booking the Barrow Queen or our Walker Terrace rooms. Thank you for the feedback, we look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We enjoyed our stay. The first full day, however, there was a huge water leak in our room. The hotel moved us to another room, and offered to comp us dinner at the restaurant for our troubles. We already had dinner plans for the rest of our stay, so we asked if we could use the compensation at the hotel bar. We charged the bar bill to our room, and are still waiting to see if they will compensate us for the bar bill instead of a dinner bill.
於 2024 年 1 月住了 3 晚
JonathanQ 於 2024年2月6日的回應
Hello Traveler, We are happy to hear that you enjoyed your stay with us! I am sorry that there was a leak in your room but pleased that our team assisted you with another room. Please reach out to us to further investigate the charges on your reservation. I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Jill

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was very helpful and the hotel is in a great location. All four in my group agreed we would stay there again.
於 2024 年 1 月住了 3 晚
JonathanQ 於 2024年2月2日的回應
Hello Jill,It is great to hear that our staff was very helpful and that you enjoyed the location. We are excited to hear that you will be staying with us again when returning to Greenwich Village! We look forward to seeing you on your return!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Erin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stayed for one night and it was great! We were able to receive early check in and the location was great. Walking distance to West village and subway.
於 2024 年 1 月住了 1 晚
JonathanQ 於 2024年2月2日的回應
Hello Erin, Thank you for choosing us for your 1-night stay! We are delighted to hear that we accommodated an early check-in for you and that you enjoyed the location. We appreciate your feedback and look forward to seeing you again. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Tara

於 2024 年 1 月住了 1 晚
JonathanQ 於 2024年2月6日的回應
Hello Tara, Thank you for the 5-star review! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

2/10 很差

Frank

不滿：職員與服務和設施服務
This is just an average hotel. There is nothing particularly special or appealing about it. The staff isn't really friendly and they have a bit of an attitude. Not really worth the price they charge.
於 2024 年 1 月住了 1 晚
JonathanQ 於 2024年2月2日的回應
Hello Tara, Thank you for the 5-star review. We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

6/10 一般

Nicolas

於 2024 年 1 月住了 1 晚
JonathanQ 於 2024年2月6日的回應
Hello Nicolas,Thank you for the 3-star review. Please share more details about your stay for us to improve on your next visit. I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Leah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very comfortable staying at the Walker. The restaurant in the building was wonderful and the staff was very friendly and helpful. The elevator was not working at times so that was the only negative
於 2024 年 1 月住了 3 晚
JonathanQ 於 2024年1月17日的回應
Hello Leah, We are thrilled to hear that you had a very comfortable stay at the Walker Hotel! The Society Cafe is wonderful, as they offer amazing dishes for breakfast, brunch on the weekends and dinner. Thank you for the feedback, we look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great experience!
於 2024 年 1 月住了 1 晚
JonathanQ 於 2024年1月17日的回應
Hello Michelle, We are thrilled to hear that you had a great experience! Thank you for the 5-stars! We look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Heather

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Walker hotel was such a cute property. The decor is thoughtful and old New York. Each staff member we interacted with was pleasant and polite and genuinely seemed to enjoy their job. We were able to leave our luggage for the day after check out which was convenient. The beds were comfortable and the bathroom was clean and decently sized for NY. Would definitely stay again!
於 2024 年 1 月住了 1 晚
JonathanQ 於 2024年1月17日的回應
Hello Heather, Thank you for the kind words about the decor and our team! We work tirelessly to ensure our guests have an amazing experience with us. Our team can hold luggage prior to your arrival, if the room is not ready and upon departure, for you to enjoy the city a bit longer! We appreciate your feedback and look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Susan

讚好：整潔度、職員與服務、設施服務和住宿狀況
The best location!
JonathanQ 於 2024年2月16日的回應
Hello Susan, Thank you the 4-star review! Our location is the best as we are near many subway lines that can connect you to different areas of NYC, many restaurants, shops and local attractions that our team can recommend during your next stay. We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

2/10 很差

Ashley (MIDLAND)

家人同遊
不滿：職員與服務、設施服務和住宿狀況
I would never recommend the Walker Hotel in Greenwich Village! There was not even one friendly employee. This was only a place to sleep for us, thank goodness, but when we came in at the end of the day and needed anything, for example..towels, it was a huge hassle. We left the do not disturb on the door and figured at the end of the day we would ask for some new towels..these people acted like this was just putting them out and did not care to accommodate sort of a prompt manner at all. I asked for a set of towels our second night, was told they would be up within 15 mins- I even asked if I could wait downstairs for them and that was a no- so 30 mInutes later in our room..still no towels. I called the front desk and it rang and rang. No answer. Finally someone came to the door. With a blanket. I said hi I asked for two sets of towels and he went back down to get more. When he came back he brought us two bath mats and one hand towel. We were obviously very frustrated as it was midnight at this point so we just let it go. The third night..same thing. We mostly needed washcloths and the man brought us two large towels only after I asked the lady downstairs to make sure we got two sets. I told the man we needed two washcloths too and he said to come down and get them at the desk. It was midnight at this point!! And this is all after I had once again already been down to the desk and asked if I could wait for them and was told no. This place and the employees are crap.
於 2023 年 12 月住了 3 晚

10/10 優異

william (west roxbury)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The lobby and the adjacent cafe were very welcoming. There was coffee or cider available. We sat a while enjoying the drink and ambiance. The room was stylish and beds comfortable. The shower was great. All of it made for a great place to stay in Greenwich Village.
於 2023 年 12 月住了 1 晚
JonathanQ 於 2024年1月17日的回應
Hello William, Thank you for the feedback. Our complimentary coffee is available in the mornings and our complimentary cider is available in the afternoons. We are happy to hear that you enjoyed our stylish rooms with comfortable beds. We appreciate your time and look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
JonathanQ 於 2023年12月27日的回應
Hello Traveler, Thank you for the 5-star rating! We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Sara

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Walker is a tiny gem tucked away in a really fun part of the city and totally accessible to anything you’d want to do in NYC. Any hotel is made or broken by the people who work there and the staff at the Walker are exceptional - helpful, fast, friendly and knowledgeable. We had a great stay with our daughter and her partner, in their 20s, and they found plenty of great food and shopping nearby and loved having a cocktail in the jewel box lobby lounge by the fireplace at the end of the day. We’ll be back!
於 2023 年 12 月住了 2 晚

10/10 優異

Fiona

於 2023 年 12 月住了 2 晚
JonathanQ 於 2023年12月22日的回應
Hello Fiona,Thank you for the 5-stars! We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Scott

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay, nice staff, good food, clean, comfortable, and quiet. Great stay. If I had to complain, the rooms are small, but it’s the west village, you expect that.
於 2023 年 12 月住了 1 晚
JonathanQ 於 2023年12月22日的回應
Hello Scott, Thank you for the 5-stars and the kind words about our staff, cleanliness and food with the Society Cafe. We look forward to your return! Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Liza

伴侶同遊
Cozy, comfy and clean with the sweetest staff.
於 2023 年 12 月住了 1 晚
JonathanQ 於 2023年12月22日的回應
Hello Liza, We are thrilled to know that you had a clean, cozy and comfy stay! Thank you for the kind words about our staff. The Walker Family wishes you a happy holiday season! Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Melissa

於 2023 年 11 月住了 4 晚
JonathanQ 於 2024年1月17日的回應
Hello Melissa,Thank you for the 5-star review! We look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Bridget

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
JonathanQ 於 2023年12月13日的回應
Hello Bridget, Thank you for the 5-stars! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

8/10 不錯

Jennie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
December at the Walker
The lobby and sitting areas are great and comfortable. The bar and dining room are terrific and the service is excellent. Our room felt small because it had two beds. There was a small closet and not room for luggage or much else. Nice bathroom with very powerful shower. Hotel is in a great location. A block from subways. I would come back here.
於 2023 年 11 月住了 7 晚
JonathanQ 於 2023年12月13日的回應
Hello Jennie, Our warm and cozy lobby is well acquainted with a cup of warm apple cider, it is a perfect touch! The Society Cafe is an amazing place to dine for breakfast, brunch on the weekends and dinner. The location is superb, near many attractions, local restaurants and shops that our team can recommend on your return. Thank you for your time, we look forward to welcoming you back!Warm regards,Jonathan QuezadaDirector of Front Office

10/10 優異

Brian

於 2023 年 12 月住了 1 晚
JonathanQ 於 2023年12月13日的回應
Hello Brian, Thank you for the 5-stars! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

4/10 欠佳

Debra

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very disappointed in our stay. Not one drawer to put our clothes. Housekeeper did not have Robes in closet. I only found out that we were supposed to have them when we were checking out.
於 2023 年 12 月住了 2 晚
JonathanQ 於 2023年12月5日的回應
Hello Debra,We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Please reach out to us when returning for us welcome you back with a complimentary upgrade (depending on availability).Warm regards,Jonathan QuezadaDirector of Front Office