2/10 糟糕
Vishal C.
2024年04月29日
不满意：清洁度
Worst BnB ever
This place does not deserve to be on this platform. Owner is inexperienced in maintaining a property and managing customers.
It smelled so bad that my wife got headache within 15 min and we left the property instantly. Whole place smelled like urine and stinky shoes. Place was full of dust and not good for anyone traveling with kids. Wet soiled and stained towels and bedsheets made the whole experience even worse.
Worst part is host first accepted and apologized which I really appreciated. But then he refused to refund and started blaming us that we are lying. But my question is why would we do that? We booked this place 3 weeks in advance, travelled 5 hours flight and reached this place in the morning with 4 luggage and a kid, then spent more money to rebook another place and left the property. Why would we do that unless we had some major issue.
We ended up losing our money as Vrbo is the worst platform (tried it for the first time) and asked us for proof of smell (even after providing picture proofs of other issues).
Vishal C.
2024 年 4 月入住 1 晚