Benchmark Newark hotels

"Good vibe"

"The room itself was clean and comfortable. The only issue is parking. When I checked in and advised the clerk I needed parking I was advised to "park wherever I felt comfortable and if you can't find a spot just park in the fire lane." There were cars parked everywhere to the point that it was difficult to drive through the property. Needless to say I didn't sleep well the first night in fear that my vehicle would get towed away as I had to park in the fire lane. "

"Very clean. Staff was great. Free cookies at check in. Rooms very clean. "

"Clean rooms and excellent breakfast "

"Overall the room was nice. However, I requested a shower accessible when booking and instead got a standard which was awkward for me. In addition, I requested a 5am wake up call that never happened. Thankfully, I woke up early on my own. "

"Excellent"

"It was a nice stay "

"Friendly staff and clean room. "

"The lobby smelled like cat urine as well as the main stairs The gentleman at the front desk didn’t disclose that the TV was out in the whole building they illegally charge you tax on your deposit and the taxes are not refunded I was placed on the second floor when my wife was visibly unable to walk stairs because she was on crutches when I asked for the accommodation I was refused the room was dirty with pet hair everywhere it was so bad that we did not even complete our stay even after being refused a refund . We stayed one night out of the four and left in the morning and will not be coming back to this establishment The problem is the owner and management and front desk housekeepers are nice but they are very limited in the ability to provide services because of management "