外觀

維京酒店的評價

4 out of 5
維京酒店
1 Bellevue Avenue, Newport, RI

評價

8.0

很好

10 分評分,優異;1001 則評價中有 459 則" "
8 分評分,不錯;1001 則評價中有 251 則" "
6 分評分,一般;1001 則評價中有 157 則" "
4 分評分,欠佳;1001 則評價中有 88 則" "
2 分評分,很差;1001 則評價中有 46 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The bathroom has big problem, and bathroom's door cannot closed.
於 2021 年 3 月住了 2 晚

10/10 優異

Jonathan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was concerned because of the mixed reviews when I booked the trip but I was very pleasantly surprised that everything added up to a 5 star hotel. From walking in the door on arrival to checking out, our experience was perfect for an anniversary weekend. Thank you!
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月22日的回應
Dear Jonathan,How wonderful to hear that your stay at Hotel Viking was a pleasant surprise. We're glad you enjoyed your anniversary weekend, and we appreciate your kind words. Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Rebecca

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Highly recommended The Viking. Location is superb, staff was very friendly. Lobby area is beautiful and up to date. Our room was very comfortable and clean however rooms and hallway could use a little TLC
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月22日的回應
Dear Rebecca,Thank you for sharing your thoughts on your recent stay. It's wonderful to hear you enjoyed our comfy accommodations and convenient proximity to local attractions! We appreciate your feedback and have shown your report to our housekeeping team to address this. Thanks again for sharing your review. We hope you choose us again for your next Newport vacation!Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Susan

讚好:整潔度
於 2024 年 5 月住了 4 晚

10/10 優異

Lissa (Bethlehem)

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Unique property with friendly staff
於 2024 年 3 月住了 2 晚
General Manager 於 2024年5月16日的回應
Dear Lissa,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come stay at Hotel Viking again soon.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Zoltan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Couple days We enjoyed hospitality of Viking hotel…the room was clean and comfortable. The staff nice polite.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月8日的回應
Dear Zoltan,Thank you for your feedback and for choosing Hotel Viking for your recent stay. We're delighted to hear that you enjoyed our hospitality and found your room to be clean and comfortable. It's also great to know that our staff's politeness and attentiveness contributed positively to your experience. We appreciate your comments and look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

2/10 很差

Tomas E

於 2024 年 4 月住了 2 晚

10/10 優異

Landen

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice and clean, definitely will go back
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月29日的回應
Dear Landen,Thank you for taking a moment to share your feedback. It's great to know you enjoyed your stay. From all of us at Hotel Viking, it was our pleasure to host you, and we look forward to welcoming you back soon!Sincerely,Derek ShellyGeneral Manager

10/10 優異

ANITA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with safe walking distance to center
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月29日的回應
Dear Anita,Thank you for taking the time to stay with us and for leaving feedback. We're delighted that you enjoyed our beautiful property and its convenient location. We look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

6/10 一般

Scott

家人同遊
Overall a bit pricey for the condition of the room, but I know you are paying for the location. The beds were comfortable, but the rooms are definitely dated and need some refreshing. The bathroom fixtures in particular need an update. The handles on the faucet were loose and both came off at times. Staff were friendly and helpful and the location is very convenient for walking to sites, shopping, and dining.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月29日的回應
Dear Scott,Thank you for your review. It's great to hear that our convenient location and friendly team met your expectations. Your comments about the condition of our rooms are also appreciated, and your feedback will be considered as we strive to improve our guest experience. We look forward to welcoming you back and hope to impress you with our dedication to your comfort and satisfaction.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Elizabeth

於 2024 年 4 月住了 2 晚

4/10 欠佳

Chris

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

carol

家人同遊
讚好:整潔度、職員與服務和住宿狀況
solid
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月24日的回應
Dear Carol,We strive to provide a reliable and comfortable experience for all our guests, and we greatly appreciate your feedback. It was a pleasure to host you, and we look forward to welcoming you back to Hotel Viking for another great stay!Sincerely,Derek ShellyGeneral Manager

10/10 優異

Andrew (Bay Shore)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location friendly staff
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月17日的回應
Dear Andrew,It's good to hear you enjoyed our convenient location and friendly staff. Thank you for sharing your visit, and we look forward to welcoming you back to Hotel Viking for another great experience. Until then, we wish you well. Sincerely,Derek ShellyGeneral Manager

10/10 優異

Julie

讚好:整潔度、職員與服務、設施服務和住宿狀況
We ha d a great room. Not happy about the leisure charge. But
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Julie,Thank you for staying at Hotel Viking. Hosting you was a pleasure, and we're so happy you appreciated our clean accommodations. We look forward to your next visit. Thank you again for your review.Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Amie

家人同遊
讚好:設施服務
Too pricey
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Amie,Thank you for taking the time to leave your feedback. We will use your comments to help us evolve as a destination and improve the experience of future guests, and we hope you will consider returning.Sincerely,Derek ShellyGeneral Manager

6/10 一般

James

讚好:職員與服務
The property was fine, but a bit on the shabby side when compared to online images of the property. Staff was friendly during check in and check out.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Dear James,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations didn't meet your expectations. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay and the staff is so friendly. Convenient location to historic Hill with plenty of parking and a cute cafe in the lobby.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Dear Lisa,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Kathleen

讚好:整潔度、職員與服務和住宿狀況
Very nice stay
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月12日的回應
Dear Kathleen,We're so happy to know that you had a nice stay with us overall and we trust that everything was in order for your visit. Thank you so much for the review, and we hope to see you again soon. Sincerely,Derek ShellyGeneral Manager

2/10 很差

lauren

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Brian at the front desk was amazing, very helpful and kind. The spa was absolutely incredible. The room was awful. Sheets on one of the beds were dirty and the beds were beyond uncomfortable. Neither of us slept ( 2 queen room) You couldnt move without noise from the box spring and mattress. We had to leave after the first night. We noticed as we were leaving brand new mattresses being brought into the hotel. They waited way too long to replace them.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月11日的回應
Dear Lauren,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome and that you enjoyed the spa. However, we apologize for any issues with the beds, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Derek ShellyGeneral Manager

10/10 優異

alex

讚好:住宿狀況
Great place
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月11日的回應
Dear Alex,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Bryan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Jessica

於 2024 年 3 月住了 1 晚

10/10 優異

Jose

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Did not like that hotel has valet-only option for car parking at $45 per night. I parked on the adjacent street 1 block away for zero cost!!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月2日的回應
Dear Jose,Thank you for being our guest and sharing your feedback. While we are sorry you had a concern with our parking, we hope you had a fantastic stay otherwise. We look forward to welcoming you back again soon.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Jacqueline

於 2024 年 3 月住了 1 晚

10/10 優異

Lawrence

於 2024 年 3 月住了 1 晚

8/10 不錯

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
location
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日的回應
Dear James, Thank you so much for taking the time to provide a review of your recent stay at Hotel Viking. We are thrilled to hear that our convenient location was a highlight of your visit with us. Please come back and stay with us again when you're in the area.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Michelle (West Hollywood)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

2/10 很差

John

不滿:職員與服務
於 2023 年 12 月住了 1 晚

10/10 優異

Deborah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous property. Great for the family and a weekend get away without the kids.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月25日的回應
Dear Deborah,We're delighted you enjoyed your stay at Hotel Viking! Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Philip

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Gabriela

於 2024 年 3 月住了 2 晚

2/10 很差

Kimberly

家人同遊
不滿:職員與服務和設施服務
I called in advance to make sure I could bring my mom’s birthday cake into the bar area … when I called they said they would have everything I needed plates forks a knife… when the time came they said they couldn’t provide any of these things … it was my moms 70th birthday… very disappointing
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月16日的回應
Dear Kimberly, We sincerely apologize for the disappointment you experienced during your mom's 70th birthday celebration. We understand the importance of such occasions and regret any miscommunication regarding the provision of plates, forks, and a knife for the cake. Your feedback has been shared with our service team for internal discussion and improvement. We hope for the chance to make it right in the future and provide you with the exceptional service you deserve. Thank you for bringing this to our attention.Sincerely,Derek ShellyGeneral Manager

2/10 很差

Courtney

家人同遊, 親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No water, no housekeeping. You have to walk pretty far to get snacks/drinks for kids
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月12日的回應
Dear Courtney,Thank you for taking the time to share your feedback. We're concerned about your experience and apologize for any inconvenience caused by the lack of water and housekeeping services. We understand the importance of convenience, especially when traveling with children, and will address these issues with our team to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Hanh

於 2024 年 3 月住了 1 晚

10/10 優異

Dawn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed for weekend and really enjoyed this hotel. Very Welcoming staff and extremely clean facility. Many, many activities, local sites to visit and great restaurants! We enjoyed the on site Bubblemania Casey !! Always entertainment around this area and quiet night for sleep in this hotel. -Dawn
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月5日的回應
Dear Dawn,Thank you for choosing Hotel Viking. We appreciate you highlighting our friendly team, clean facilities, and the variety of activities and dining options we offer. We're also thrilled to hear that Casey added to the enjoyment of your stay and provided memorable entertainment. We hope to welcome you back soon for more relaxing nights and exciting days at our hotel.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Deborah

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月5日的回應
Dear Deborah,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we're delighted you thoroughly enjoyed your stay. Take care, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

6/10 一般

Sarah

讚好:整潔度和職員與服務
於 2024 年 2 月住了 2 晚

10/10 優異

Ma Antonette

讚好:整潔度和職員與服務
overall amazing
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月29日的回應
Dear Ma Antonette,Thank you for being our guest and for leaving us a review! We are so happy you had an amazing experience at Hotel Viking. Our team looks forward to welcoming you back!Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Christina

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Lucky

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was the perfect weekend get away and nice place with nice people
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月22日的回應
Dear Lucky,It's wonderful to know you enjoyed your time with us at Hotel Viking. We're grateful you chose our hotel for your special weekend, and we hope to welcome you back soon!Sincerely,Derek ShellyGeneral Manager

8/10 不錯

Jouku

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Alessandro

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good staying. Nice hotel in a very convenient area.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月22日的回應
Dear Alessandro,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,Derek ShellyGeneral Manager

4/10 欠佳

Ann

讚好:整潔度
There was no upgrade for Expedia Platium members or any extra value they offered.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月20日的回應
Dear Ann,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed we could not offer an upgrade. Please know we do all we can to ensure our guests have all they need for a lovely stay, and we hope that you enjoyed your time with us otherwise. We look forward to welcoming you back and impressing you further.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Molly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, right on Bellevue Ave and walking distance to Thames street. The gym was clean and there was an indoor pool and jacuzzi as well. The inner courtyard had a large fire pit and several smaller ones. All the staff were very nice.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月20日的回應
Dear Molly,Thank you for taking the time to share your feedback. It's wonderful to hear you enjoyed your stay at Hotel Viking, especially appreciating our prime location. We're also glad our gym, indoor pool, and hot tub enhanced your relaxing visit. Your kind words about our team are greatly valued, and we are pleased we succeeded in making your stay memorable. We look forward to welcoming you back in the future.Sincerely,Derek ShellyGeneral Manager

10/10 優異

Melanie

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

6/10 一般

Michelle

於 2024 年 2 月住了 1 晚

10/10 優異

Sean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff we exceptionally kind and accommodating, above and beyond.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月14日的回應
Dear Sean,Thank you for your comments. Our warm and caring staff are always aiming to maintain our high standards in hospitality, and we thank you kindly for your compliments in this regard. We look forward to going above and beyond for every guest, and we hope to welcome you back to Hotel Viking in the future.Sincerely,Derek ShellyGeneral Manager