室外游泳池,6:00 至 18:00 开放,池畔遮阳伞,日光浴躺椅

关于芽庄槟榔酒店的点评

4 out of 5
芽庄槟榔酒店
46A Hoang Van Thu, Van Thanh Ward, Nha Trang

点评

9.2

非常棒

10 分 - 超赞。21 条好评,共有 31 条点评" "
8 分 - 还可以。7 条好评,共有 31 条点评" "
6 分 - 一般。2 条好评,共有 31 条点评" "
4 分 - 很差。0 条好评,共有 31 条点评" "
2 分 - 糟糕。1 条好评,共有 31 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money
Very helpful front desk staff. Friendly and cheerful. Good to have room upgrade. Big room and setup. Nice breakfast with many varieties everyday. Will stay again in future.
2019 年 11 月入住 5 晚
Areca Team 于 2019年11月14日 的回复
Dear Guest, Thank you for writing such a wonderful review of our hotel. We are so delighted to hear of your great experience with the friendly team as well as the amazing room . Your word of praise will be passed on to our team. We look forward to welcome you back in the near future with more great experience with us. Warm regards, Areca Team.

6/10 一般

SHAO-CHIEH

不满意:住宿条件和设施
2019 年 9 月入住 1 晚
Areca Team 于 2019年11月14日 的回复
Warmest greetings from Areca Hotel Nha Trang! We hope you will give us the opportunity to welcoming you in furture Warm Regards, Areca team.

8/10 还可以

PO TSIN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚
Areca Team 于 2019年08月13日 的回复
Dear Mr. Po Tsin, Thank you for take your time to share feedback about our hotel. We always try our best to make the service better day by day. Hope to welcome you soon, Po Tsin Thanks again! Areca Team.

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
有点装修的味道,但估计因为太新的缘故。服务员很有素质,专业温暖!游泳池开放时间如果可以再推迟一点,估计对住宿的客人更方便。
2019 年 2 月入住 4 晚
Ms. Minh Van - Sales Manager. 于 2019年02月20日 的回复
亲爱的顾客: 感谢您的信赖和选择,我们是您这次旅行的度假目的地槟榔酒店。 我们很高兴并感谢您在亿客行网站上对槟榔酒店的评论。酒店将努力完善每一天的服务,并期待在最近日子里,当您返回槟榔酒店时感到更加满意! 我们期待着您的光临。 真诚。

10/10 超赞

Alan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I APPRECIATE the Staff service very much
2024 年 3 月入住 2 晚

10/10 超赞

Yen,Jacksonville

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2024 年 1 月入住 3 晚

10/10 超赞

Michael

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
The hotel was very clean and the rooms were impeccable.
2024 年 2 月入住 2 晚

10/10 超赞

Pascal

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚

10/10 超赞

Lisa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Areca
Enjoyable stay nice modern hotel convenient for beach restaurants nice staff
2023 年 12 月入住 5 晚

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Areca
Great hotel very helpful staff central location for beach restaurants and bars spotless inside room.
2023 年 12 月入住 4 晚

8/10 还可以

Nathan

满意:清洁度、员工和服务、住宿条件和设施
It was a perfect place for my short stop Over in Nha trang
2023 年 7 月入住 1 晚
ARECA HOTEL NHA TRANG 于 2023年07月21日 的回复
Dear Nathan, We are happy to know that you had a good time at the hotel and enjoyed our services. Thank you for take your time to share feedback about our hotel. Your compliments are always the best gift we hope to receive and also the great motivation of all staffs. Hope to welcoming you again soon. Again, thank you so much! Sincerely, ARECA TEAM.

10/10 超赞

Steven

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Very good stay. Decent breakfast offerings: hu tieu, cereal, or eggs and toast. Shower was great. Hot water and pressure was good. Pool on the rooftop was great, but the high level caused windy environments that may be a factor on some days. Room was generally clean and beds were made. I would definitely recommend staying here for future travellers.
2023 年 3 月入住 2 晚
ARECA HOTEL NHA TRANG 于 2023年03月15日 的回复
Dear Mr Steven, Thank you for visiting us at Areca Hotel. I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at Areca Hotel one you will remember forever. Therefore, your comments are very important to us. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcoming you again soon.

10/10 超赞

Felix Che Hung

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The hotel is very clean and the room is big. All staffs can speak quite good English and very helpful. Definitely will stay at this hotel next time.
2022 年 12 月入住 2 晚
ARECA HOTEL NHA TRANG 于 2023年03月20日 的回复
Dear Mr/Mrs Felix Che Hung, Thank you for visiting us at Areca Hotel. I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at Areca Hotel one you will remember forever. Therefore, your comments are very important to us. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcoming you again soon.

10/10 超赞

Sharon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed for 3 nights. Phap was extremely helpful for us.He took the time to research what mode of transport we wanted to do. We decided to fly to Da Nang. He got the tickets for us, gave us a call in the morning to make sure we we’re up, and had a taxi waiting for us.
2022 年 11 月入住 2 晚
Duy Lam 于 2022年11月16日 的回复
Dear Sharon:Thanks for good review on Expedia. We will share your review to Phap and all staff ò Areca Hotel. We hope to welcome your family in the next vacation.Thanks & best regards.Areca hotel.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 4 晚
Areca hotel team. 于 2020年02月21日 的回复
Dear Valued Customer, Thank you for take your time to share feedback about our hotel. I hope you had a great time in Areca hotel. We look forward to welcome you and family or your friends in next trip. Thank you so much ! Areca hotel team.

10/10 超赞

DONGHWAN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
이용후기
종업원의 서비스가 훌륭하고 가격대비 시설도 준수합니다.
2019 年 12 月入住 1 晚
Areca hotel . 于 2020年01月13日 的回复
Good morning DONGHWAN, How are you today? Thank you for your nice feedback about our hotel. It encourages our team to try to do everything well. We hope that you feel satisfied with your room and hotel services We look forward to welcoming you come back on next trip. Have you a nice day ! Areca hotel team.

10/10 超赞

YEJIN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
괜찮아요
마음에들었어요! 시내중심부는 아니지만 그만큼 조용한편이에요.
2019 年 12 月入住 3 晚
Ms. Van 于 2020年01月26日 的回复
Good afternoon Ms/Mr. Ye JIn, Thank you for leaving nice reviews about our hotel. We are highly grateful for your kindness. We hope you had a great time in Areca, and looking forward to seeing you in next trip. hank & Best wishes. Arcea hotel team.

2/10 糟糕

yanglae

满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
l first experienced.
99.9% Chinese. I went to have breakfast at 8 o'clock, but the Chinese took it all food and hotel staff doesn't refill food. they did not bring food, only cleaned up at 8 am. The pool is a Chinese playground. I knew why there was no one foreign traveler. 한마디로 그냥 가지마세요. 수영장 조식 필요 없다면 깨끗해서 쓸만해요. 방에 있으면 중국인 만날일 없으니까.
2019 年 8 月入住 1 晚
Areca team. 于 2019年08月26日 的回复
Dear Mr. YANGLAE, Thank you for take your time to share feedback about our hotel. We always try our best to make the service better day by day. Hope to welcome you soon, Thanks again! Areca Team.

10/10 超赞

JinSeok

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
나트랑 시내 호텔 추천
위치가 나트랑 시내를 둘러보기 아주 좋습니다. 롱선사나 포 나가르 등 모두 가깝습니다. 다만 바닷가가 바로 가까운 것은 아니고, 숙소 인근 지역이 로컬하다는 점은 약간 아쉽습니다. 하지만 가격을 고려하면 이는 전혀 문제가 아닌 것 같아요. 시내라서 빵빵거리는 것이 좀 아쉬웠는데 나트랑 시내 대부분이 그럴것 같긴 합니다. 호텔 스탭들은 매우 친절하고 방은 아주 깔끔했습니다. 공항가기전에 쉴 요량으로 1박했는데 나트랑에라 마지막 하루를 보내기에 완벽했습니다.
2019 年 8 月入住 1 晚
Areca Team 于 2019年08月20日 的回复
Dear JinSeok, Thank you for writing such a wonderful review of our hotel. We are so delighted to hear of your great experience with the friendly team. We look forward to welcome you back in the near future with more great experience with us. Ward regards, Areca Team.

6/10 一般

Jone.

满意:员工和服务,清洁度
정전사태가 자주 발생하여 엘리베이터 타기가 겁났다. 한밤중에 엘베안에서 도움을 요청한다면 신속한 조치가 가능했을까?
2019 年 7 月入住 4 晚
Areca team. 于 2019年08月10日 的回复
Thank you for choosing to stay at ARECA Nha Trang and spend precious time sharing your feedback. We are sorry to hear that you have encountered this problem and we are really sorry about that. Your experience have been acknowledged and we are improving to serve better more. I hope that in the future there will be a chance to welcome you back! Hope to see you soon! Warm Regards, Areca team.

10/10 超赞

Seetha

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Helpful staff, good location
2019 年 7 月入住 2 晚
Areca Team 于 2019年08月1日 的回复
Xin chào SEETHA, We are happy to know that you had a good time at the hotel and enjoyed our services. Your compliments are always the best gift we hope to receive and also the great motivation of all staffs. Hope to welcoming you again soon. Again, thank you so much! Sincerely, ARECA TEAM.

10/10 超赞

真实旅客

2019 年 7 月入住 2 晚
Ms Ha - Sale OTA 于 2019年07月26日 的回复
Dear Customer, Thank you for your feedback. We always try our best to make our customers happy. I hope you will be satisfied when coming to us again. Thank you for your kindness.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚
Ms. Ha - Sale OTA. 于 2019年07月7日 的回复
Dear Customer, Warmest greetings from Areca Nhatrang Hotel, Thanks for taking your time to review our hotel. We are happy that you felt satisfied during your stay here. I hope we will welcome you on the next trip. Sincerely, Areca team.

10/10 超赞

SOLYI,한국

满意:清洁度、住宿条件和设施、客房舒适度
위치좋고 깔끔
위치는최상 도보로 모든 일정을 다니기에 너무 훌륭했어요. 수영장도 좋았다. 다만 호텔스닷컴에서 예약을 했는데 호텔직원이 결제가 안됐다고 계속 돈 내라고 해 너무 당황했지만 호텔스닷컴에서 잘 처리해 주셔서 좋았다 .여행을 많이 다녀보지만 숙박시설 예약때문에 당황스러운 경우를 간혹 당한다. 호텔스닷컴이 호텔 예약은 최고인거 같다, 가전제품도 잘 사는것도 중요하지만 서비스가 잘 되는게 중요하니 아무튼 호텔은 만족한다. 후기가 없어 좀 불안했지만 4성급답게 가격대비 훌륭했다.
2019 年 5 月入住 3 晚
Ms.Ha - Sale OTA. 于 2019年06月15日 的回复
Dear Ms. JEONG YUNA, Warmest greetings from Areca Nha Trang Hotel. First, Areca team would like to thank you for taking the time to evaluate our hotel. Your positive comments are a great motivation for us to try harder every day. Besides, we sincerely apologize for the inconvenience you encounter in your booking issue. The reason is the Hotel.com site has moved your reservation to another channel, before sending it to our hotel, therefore, our staffs had an awkwardness in identifying in your case. On behalf of the hotel, I'm so sorry and thanks for your kindness. Look forward to welcoming you on further trips. We wish you nothing but the best, Ms. Yuna. Sincerely, Areca team.

10/10 超赞

真实旅客

2019 年 4 月入住 5 晚
Minh Van - Sales Manager 于 2019年05月1日 的回复
Dear Mr/ Ms, Thank you for leaving reviews for our hotel. We are highly grateful for your kindness. We hope you had a great time at our hotel, and looking forward to seeing you in next trip.

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Het was erg netjes en het personeel was erg beleefd en behulpzaam. Uitgebreid ontbijt.
2019 年 2 月入住 4 晚
Ms . Minh Van - Sales manager 于 2019年02月17日 的回复
Dear Mr/Ms, Thank you for your comment about our hotel. We incessantly improve the quality of service be better day by day. We hope that we will welcome you to come back Areca hotel in coming time. Best regards.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 2 月入住 2 晚
Minh Van - Sales manager 于 2019年04月30日 的回复
Dear Mr/Ms, Thank you for choosing Areca hotel for your recent stay in Nhatrang city. We are highly grateful to receive the review you gave to our hotel. We hope you have had a great holiday, and look forward to welcoming you on your next stay. Best regards.