Nice rooms, friendly reception. So many issues in the pool area. There were about 10 kids literally screaming at each other, on the first evening, while the parents sat around talking. Signs reading no jumping or diving and that’s all the kids were doing, again with zero disciple. They were also whipping a football back and forth the length of the pool. Fearing one of us would be hit, it became unbearable so we left.
The next evening we went to the pool and no one was in there so we were happy that we’d get a swim in. That thought changed quickly when a group of kids all piled into the pool area. It was a different group, however, just as loud. This group, with adults supervising, were jumping off the sides into the pool right where the hot tub was. Then they decided they would get into the hot tub and jump from there into the pool.
Someone is seriously going to get injured. We decided we’d seen enough and again, cut our swim short. We mentioned what was happening to the two ladies at the front desk, but neither seemed too concerned and we didn’t see either one go in and investigate.
Staff should be doing rounds and removing the ones that are not following the rules, it’s dangerous for everyone.