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塞內卡尼加拉度假酒店及娛樂場的評價

4 out of 5
塞內卡尼加拉度假酒店及娛樂場
310 4th St, Niagara Falls, NY

評價

8.8

優異

10 分評分，優異；3036 則評價中有 1813 則" "
8 分評分，不錯；3036 則評價中有 682 則" "
6 分評分，一般；3036 則評價中有 300 則" "
4 分評分，欠佳；3036 則評價中有 133 則" "
2 分評分，很差；3036 則評價中有 108 則" "

9.0/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Chia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
pretty good
於 2024 年 5 月住了 2 晚

8/10 不錯

Oliver

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚

10/10 優異

Shih Ying

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
perfect scenery and comfortable
於 2022 年 8 月住了 2 晚

2/10 很差

BriL

於 2022 年 5 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
everything is ok
於 2021 年 6 月住了 1 晚

6/10 一般

Timothy D

讚好：整潔度和住宿狀況
We just wished they would have done something soecial for our 5 year anniversary. Then the Italian restaurant had good calamari but the chicken parm wasnt good
於 2024 年 5 月住了 2 晚

10/10 優異

Maria Agnes

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The bed was comfortable. The room and bathroom super clean. Check in was a breeze and associate very welcoming.
於 2024 年 5 月住了 2 晚

10/10 優異

Janelle

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Room and bathroom were gorgeous and very spacious! The room was very clean and hotel offered a lot of amenities. Would definitely stay again!!
於 2024 年 5 月住了 1 晚

8/10 不錯

Rene

讚好：整潔度、職員與服務和住宿狀況
Excelente vista a las cataratas
於 2024 年 5 月住了 1 晚

8/10 不錯

anthony

讚好：住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

Tim

伴侶同遊
讚好：整潔度和職員與服務
We love Seneca in Niagra Falls NY. This is the first time I think we had an issue. And here's my issue, the money we spend in casinos is outrageous for us. We don't go to win, we go for the entertainment. It is nice when you win but for us it's strictly entertainment. I was shocked to see in our room were two bottles of water, you would think for the money you're paying for the room and the money that you would probably lose at the Casino they could give you a bottle of water. There was a $2 charge for each bottle of water. The second is I went into a lady's restroom and this is out where the restaurant area was by the Bear Claw (awesome place to eat by the way. ) further down. I have never ever been in a casino bathroom where it has been as filthy as it was that day. Toilets weren't flushed I'm sure no fault of the casino. Paper towels everywhere. I didn't even use the restroom that's how bad I felt it was. Other than that we had a fantastic time, we love going there we love to visit the Falls walk around it's a nice convenient area. I thank you for the hospitality, your staff is always wonderful, check in and check out is easy.
於 2024 年 5 月住了 2 晚

10/10 優異

Rich

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

ANA M

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
Amazing staff. Luxury. I feel like in Vegas but in the Niagara. I recommend this hotel one million percent
於 2024 年 5 月住了 1 晚

10/10 優異

Jasmine

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the hotel and the food with the casino was very easy
於 2024 年 5 月住了 2 晚

10/10 優異

Beverly (Oxford)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice and clean and walking distance
於 2024 年 5 月住了 3 晚

8/10 不錯

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room had stains in an old worn carpet.The shower handles didn't work right had to really muscle it to turn it on. Then both the wand and shower head ran at the same time no way to shut one off .Payed good money to stay in room 1230
於 2024 年 5 月住了 1 晚

10/10 優異

Inge

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

ariel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Dining
於 2024 年 5 月住了 1 晚

10/10 優異

Caroline

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Went for the eclipse on 4/8, great stay!
於 2024 年 4 月住了 1 晚

10/10 優異

Amit Kumar (Noida)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best in the towm. Not only for stay but etertianment. Very comfortable and luxurious property !
於 2024 年 5 月住了 2 晚

10/10 優異

Chloe

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel and the room was clean!
於 2024 年 5 月住了 3 晚

10/10 優異

Brittany

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is Absolutely beautiful the staff are very friendly it is also Extremely clean if your in this area I highly recommend
於 2024 年 4 月住了 1 晚

8/10 不錯

Joseph

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
It is a nice property with upscale finishings. There is a strong cigarette odor in the lobby. When we checked in they had no reservation for us and blamed Expedia. I stood at the front desk for 20 minutes while the lady at the desk waited on her phone to try to get it fixed. She looked po'ed and did not offer me any updates, even though she was obviously on hold. When I asked for a status she simply said she is working on it. Finally I asked her for the manager and she rudely pointed to another lady at the end of the counter. That lady was nice and took my number and said she would call me when it was fixed but she could not give me a room until it was so we would have to do find something to do or sit in the lobby. 2 hours later it was fixed. A few days later we asked for new towels and the garbage can to be emptied. We left came back 4 hours later noting so we called again apparently our request was lost so we requested again. We left for dinner and came back and there were new towels on the bed and the garbage in the main room was emptied but not in the bathroom and the wet towels in the bathroom we left for them were still there. Also this place is a 15 minute walk to the falls so don't think you are right there. Again nice place but the issues we had detracted from the experience.
於 2024 年 5 月住了 3 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

8/10 不錯

Mirank

讚好：整潔度、職員與服務和住宿狀況
Big rooms But poor house keeping service
於 2024 年 5 月住了 2 晚

10/10 優異

angelo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great place. clean and friendly staff
於 2024 年 5 月住了 2 晚

8/10 不錯

Michelle

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Th property was clean and staff freindly. I would stay here again.
於 2024 年 5 月住了 3 晚

10/10 優異

GENBIAO (Little Rock)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's a great stay at this property! Staffs are friendly, The room is spacious and clean and quiet. Really enjoyed.
於 2024 年 5 月住了 2 晚

8/10 不錯

Linda

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was my first time there and had read other reviews. They weren’t wrong when they said some of the employees were rude, all we did was ask a simple question to a waitress and a security guard and they were nasty.
於 2024 年 5 月住了 2 晚

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
All good
於 2024 年 5 月住了 2 晚

10/10 優異

David

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 5 月住了 3 晚

8/10 不錯

Luis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I think whats needed in the room are phone charging stations. Just for the ones who forget them.
於 2024 年 5 月住了 1 晚

10/10 優異

Caroline

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
very nice resort
於 2024 年 5 月住了 1 晚

10/10 優異

Sandra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous casino resort close to the Falls
於 2024 年 5 月住了 1 晚

10/10 優異

Carol Lissethe

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Equally nice and clean.
於 2024 年 5 月住了 5 晚

6/10 一般

Carla (Brier)

伴侶同遊
It’s was ok!! No time to use the spa!
於 2024 年 5 月住了 1 晚

10/10 優異

HECTOR

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

6/10 一般

JYOTHSNA D

家人同遊
讚好：整潔度
Non smoking room smells full of smoke. Management is rude and does not even offer an apology. Offered a room 1 floor down but won't guarantee that it wont smell the cigarette smoke. Does not offer any orher options and doesnt apologize. The Management does not really care about the guests and their experience. All they care about is their Casino customers. No house keeping either. We need to call them and request. I wouid not recommended this hotel to anyone unless you smoke or enjoy the smoking smell
於 2024 年 5 月住了 3 晚

8/10 不錯

Frances

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the you didn’t smell cigarette smoke in casino. Would had been nice if smoking was not permitted at entrance to hotel.. Everything else was good.
於 2024 年 5 月住了 4 晚

10/10 優異

Aaron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place to stay.
於 2024 年 5 月住了 2 晚

4/10 欠佳

Nathan

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
The resort charge for $40 a day was a surprise. This offset the free parking. Western Steak restaurant served raw steak.
於 2024 年 5 月住了 2 晚

2/10 很差

Jamie

讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
It was my first time staying here and will be my last time unfortunately. I paid for a corner king suite excited for my 1 night stay. I just had neck surgery and couldn’t wait to enjoy my jetted rub and to relax. Check in was to be at 4pm, I wasn’t able to check in to my room until 6:15-6:30pm. The front desk and manager were very rude to me and told me to basically deal with it. It was very unwelcoming that’s for sure. Co worker were being unprofessional with each other and talking bad about the housekeeping as well.
於 2024 年 5 月住了 1 晚

6/10 一般

Reina

家人同遊
讚好：住宿狀況
Muy caro para lo que brinda. En Expedia nos cobraron una cantidad y terminaron cobrando $120 por habitación adicional más $20 cuando hicimos checkout, sin previo aviso.
於 2024 年 5 月住了 1 晚

10/10 優異

Saravanakumar

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place to stay
於 2024 年 5 月住了 1 晚

10/10 優異

Abbas (Sanford)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

anthony

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love it
於 2024 年 5 月住了 1 晚

10/10 優異

EUDER

讚好：整潔度、職員與服務、設施服務和住宿狀況
Exelente
於 2024 年 5 月住了 1 晚

10/10 優異

Allison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely amazing Hotel and Casino! We plan to make this our yearly tradition.
於 2024 年 5 月住了 2 晚