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賈科莫酒店 - 登高精選酒店的評價

3 out of 5
賈科莫酒店 - 登高精選酒店
222 First Street, Niagara Falls, NY

評價

8.8

優異

10 分評分，優異；1004 則評價中有 607 則" "
8 分評分，不錯；1004 則評價中有 225 則" "
6 分評分，一般；1004 則評價中有 102 則" "
4 分評分，欠佳；1004 則評價中有 38 則" "
2 分評分，很差；1004 則評價中有 32 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Xining

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚

10/10 優異

Mikhail

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay.
於 2024 年 4 月住了 1 晚
Jessica GM 於 2024年5月2日的回應
Thank you for staying with us

8/10 不錯

Bryan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jessica GM 於 2024年5月2日的回應
Thank you for staying with us

10/10 優異

Jason

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚
Jessica GM 於 2024年5月1日的回應
Thank you for staying with us

2/10 很差

behzad

不滿：整潔度和住宿狀況
Stay away!!!! This was easily one of the worst experiences for me. This hotel is run down! The TOILET seat was old and broken!!! The water pressure was non existent. The staffs are certainly uninformed on how to treat the guests. So happy that it was only one night!
Jessica General Manager 於 2024年4月28日的回應
Sorry to hear that you were so disappointed with your stay

10/10 優異

DONNA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay!!
於 2024 年 4 月住了 1 晚
Jessica GM 於 2024年4月24日的回應
Thank you for your feedback. We appreciate you choosing the Giacomo during your visit to Niagara Falls

10/10 優異

Jodi (Brampton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was pleasantly surprised by a personalized welcome note in my room. Great customer service! The check-in was fast and the reception was very friendly.
於 2024 年 4 月住了 1 晚
Jessica GM 於 2024年4月22日的回應
Thank you for staying with us. We appreciate your feedback.

10/10 優異

Brenden

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff
於 2024 年 1 月住了 1 晚
Jessica GM 於 2024年4月17日的回應
Thank you for staying at the Giacomo while visiting Niagara Falls.

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very clean and the lounge on the top floor was nice. However, they did not staff the bar.
於 2024 年 4 月住了 2 晚
Jessica GM 於 2024年4月15日的回應
Thank you for staying with us. I apologize that we were experiencing staff issues during your stay.

10/10 優異

Gregory

於 2024 年 3 月住了 2 晚
Jessica GM 於 2024年5月2日的回應
Thank you for staying with us

8/10 不錯

Charles (Bunnlevel)

家人同遊
讚好：整潔度、職員與服務和設施服務
Overall facilities were clean and good. The bed needed to be replaced sagged on the right side and not comfortable. But everything else was good with our stay.
於 2024 年 3 月住了 4 晚
Jessica GM 於 2024年4月6日的回應
We appreciate your feedback and thank you for staying with us during your visit to Niagara Falls

8/10 不錯

Shelley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Dimly lit throughout. Staff was pleasant and helpful. Good breakfast. 19th floor lounge was nice.
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年4月5日的回應
Thank you for staying with us. We appreciate your feedback.

10/10 優異

Viviana

於 2024 年 3 月住了 3 晚
Jessica GM 於 2024年4月5日的回應
Thank you for staying with us

6/10 一般

Tiandi

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年4月1日的回應
Thank you for staying with us

8/10 不錯

Erika

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good service during check in. We did not like the breakfast at all. No staff for the bar.
於 2024 年 3 月住了 2 晚
Jessica GM 於 2024年3月31日的回應
Thank you for staying with us. We appreciate your feedback. Sorry to hear that we did not meet your expectations.

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice atmosphere and amenities. Breakfast could have been better.
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年3月28日的回應
Thank you for staying with us

10/10 優異

Peter

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of best stays. I read some negative reviews and totally not true. The ceiling pipes are safety sprinkler system and not noticeable unless you look directly at the ceiling. This is a green hotel which means the a/c or heater operates only when there are people in the room. So it takes about 30 to get the room to your temperature setting. The beds are super comfortable and the free breakfast is excellent. It is 5-10 walk to falls. Walk to rainbow bridge is 10min. Bridge walk takes less than 10 min. Security check time depends on how busy it is. Overall, we love it.
於 2024 年 3 月住了 2 晚
Jessica GM 於 2024年3月26日的回應
Thank you for the wonderful feedback. We appreciate you choosing the Giacomo for your stay while visiting Niagara Falls

6/10 一般

Mario

於 2024 年 3 月住了 2 晚
Jessica GM 於 2024年4月15日的回應
Thank you for staying with us

8/10 不錯

Chris

讚好：整潔度、職員與服務和住宿狀況
Loved the boutique aspect of the hotel. Loved the architecture and interior. Great view of the city from the very top floor. My only comment would be our bathroom. There was a bit of black mould in some of the grout lines and in the shower floor corners.
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年3月24日的回應
Thank you for choosing us while staying in Niagara Falls. We appreciate your feedback

8/10 不錯

Calma

伴侶同遊
讚好：整潔度和職員與服務
There were abandoned buildings and not well kept buildings around the hotel. I did not feel very safe.
於 2024 年 3 月住了 2 晚
Jessica GM 於 2024年3月22日的回應
Thank you for staying with us.

10/10 優異

Shyajia

讚好：整潔度、職員與服務和住宿狀況
The Giacomo Was a very nice place definitely my style. Breakfast was good the host was friendly and the check in was fast and easy.. Besides the room the sky room was my favorite would definitely recommend
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年3月19日的回應
Thank you for your feedback. We appreciate you choosing to stay with us during your visit to Niagara Falls

10/10 優異

Lori

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place! Will definitely stay again.
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年3月19日的回應
Thank you for staying with us. We appreciate your feedback

8/10 不錯

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年3月19日的回應
Thank you for staying with us

6/10 一般

PEILIN

親子同遊
讚好：職員與服務
Not very clean, particularly the sink
於 2024 年 3 月住了 1 晚
Jessica GM 於 2024年3月11日的回應
Thank you for staying with us. We apologize that you were not completely satisfied with your stay with us. I have addressed your concern with our housekeeping department and hope you will give us another try in the future

6/10 一般

Larry

不滿：職員與服務
於 2024 年 3 月住了 1 晚
Jessica AGM 於 2024年3月5日的回應
Thank you for staying with us

8/10 不錯

grace

讚好：整潔度
於 2024 年 2 月住了 1 晚
Jessica General Manager 於 2024年3月5日的回應
Thank you for staying with us

8/10 不錯

James

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Jessica General Manager 於 2024年3月5日的回應
Thank you for staying with us

8/10 不錯

Sarasha

伴侶同遊
讚好：職員與服務和住宿狀況
I love this property but I’m bummed that parts of the spa tub didn’t work.
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月27日的回應
Thank you for staying with us. We appreciate your feedback.

10/10 優異

Vennessa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel
於 2024 年 2 月住了 2 晚
Jessica AGM 於 2024年2月26日的回應
Thank you for choosing to stay with us

10/10 優異

sherry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet ,quaint place to stay. Staff friendly and helpful.
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月21日的回應
Thank you for staying with us. We appreciate your feedback

10/10 優異

Carina

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was AMAZING! So friendly and helpful 😌 the room was clean and tidy. The view of the suite was marvelous! Amazing experience! Thank you
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月21日的回應
Thank you so much for the wonderful feedback. We are so delighted that you had such a wonderful stay with us. We hope to see you again in the future.

10/10 優異

Michelle (Philadelphia)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Room looked very nice. Bathroom was huge. Would definitely book again
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月19日的回應
Thank you for choosing to stay with us. We appreciate your feedback.

6/10 一般

Jason

伴侶同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
The sheets and blankets had tears in them and discovered at checkout there was stains from a previous stay on the comforter and the sheets
於 2024 年 2 月住了 2 晚
Jessica AGM 於 2024年2月13日的回應
We're sorry to hear this about your stay. I have brought this to the attention of our housekeeping department to ensure this never happens again. Thank you for your feedback

10/10 優異

Jamie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have never been to a hotel with such an AMAZING staff. Everyone was super friendly and welcoming. The room was wonderful as well. A quick walk to the casino and a few great restaurants.
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月12日的回應
We appreciate you staying with us. Thank you for your wonderful feedback.

10/10 優異

Yanitza

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love this property, everything is walkable, falls are 4 minutes away walking! If you go to 18 floor you have a view to the falls i love it! Staff super friendly and room super super clean! Parking easy! I do recommend this hotel if you are looking to be near the falls! Family environment as well! Love staff! Love the food, breakfast was delicious!
於 2024 年 2 月住了 2 晚
Jessica AGM 於 2024年2月12日的回應
Thank you so much for your wonderful feedback. We appreciate you staying with us.

10/10 優異

Danielle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Jessica AGM 於 2024年2月13日的回應
Thank you for staying with us

10/10 優異

Antoni

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月13日的回應
Thank you for staying with us

10/10 優異

mark

伴侶同遊
One of if not the best hotels I have ever stayed at. The staff were very professional and friendly. My wife and I will definitely stay there again.
於 2024 年 2 月住了 2 晚
Jessica AGM 於 2024年2月12日的回應
Thank you for choosing the Giacomo while visiting Niagara Falls. We look forward to seeing you again in the future.

6/10 一般

biannca

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was nice.
於 2024 年 2 月住了 2 晚
Jessica AGM 於 2024年2月12日的回應
Thank you for staying

10/10 優異

Nancy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff and breakfast staff are fantastic. A quaint little hotel. Would definitely return
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月12日的回應
Thank you for choosing to stay with us. We appreciate your feedback

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Awesome place to stay. Nice staff, only complaint was very dark not well lit
於 2024 年 2 月住了 3 晚
Jessica AGM 於 2024年2月12日的回應
Thank you for staying with us. We appreciate your feedback

10/10 優異

Paul

商務旅客
讚好：整潔度、設施服務和住宿狀況
This is an Art Deco property from 1920 that has not changed much over the years. Really cool building. It was pretty slow during my visit. The view from the top SkyView 19th floor longue was amazing.
於 2024 年 2 月住了 1 晚
Jessica AGM 於 2024年2月7日的回應
Thank you for staying at the Giacomo during your time in Niagara Falls. We appreciate your feedback and hope to see you again in the future.

2/10 很差

真實旅客

不滿：整潔度和住宿狀況
於 2024 年 1 月住了 3 晚
Jessica AGM 於 2024年1月31日的回應
Thank you for staying with us

8/10 不錯

Sara

讚好：整潔度、職員與服務和設施服務
The property was beautiful but could have used some updates. parking wasnt ideal and the bartender was in when we were there so the lounge was closed.
於 2024 年 1 月住了 1 晚
Jessica AGM 於 2024年1月24日的回應
Thank you choosing to stay with us. We appreciate the feedback

10/10 優異

Angel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love it there
於 2024 年 1 月住了 3 晚
Jessica AGM 於 2024年1月16日的回應
Thank you for staying with us

10/10 優異

Edgar Luis Colon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like
於 2024 年 1 月住了 3 晚
Jessica AGM 於 2024年1月16日的回應
Thank you for staying with us

8/10 不錯

Eileen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The lounge needs help but everything else was nice!
於 2024 年 1 月住了 2 晚
Jessica AGM 於 2024年1月15日的回應
Thank you for staying with us. We appreciate your feedback

8/10 不錯

Aileen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The atmosphere is great and the service team is amazing! Beds are comfy and everything is clean. Drawbacks: we stayed during a winter storm and had to jack up the heat to keep it warm. And our shower was very low flow. But to me, that's to be expected in an older hotel. The charm is worth it.
於 2024 年 1 月住了 1 晚
Jessica AGM 於 2024年1月15日的回應
Thank you for choosing to stay with us. We appreciate the feedback.

6/10 一般

ali

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Jessica AGM 於 2024年1月8日的回應
Thank you for staying with us