This is a decent overall apartment in a good location but we had a horrible experience there made much worse by the owner/host. She was not there to check us in. We were given the key by a "friend" who gave us virtually no information about the apartment.
On the second day of our three day stay, the apartment lost all electricity, meaning we had no lights or appliances (even the kitchen sink which required a pump) or wifi. Because we lacked french cell phones, wifi was our only means of communication so my husband had to leave the apartment and find a cafe with wifi in order to contact the owner.
The owner was out of town and said she could not locate an electrician to come to the apartment to fix the problem. I am a disabled individual who relies on crutches to walk and this was a very unsafe environment for me, being completely in the dark. The owner was well aware of this because we only rented this apartment because of the elevator in the building.
As soon as there was enough daylight in the morning to locate our belongings, we packed up and vacated the apartment. We could not even really use the bathroom because it was an interior room and pitch dark even in daytime.
The closest hotel we could find with an elevator and an available room cost us $400. It took us much time and difficulty to make the transition to the hotel because of my disabilities. When the owner messaged us later to say that she had located an electrician who she thought could fix the problem later that day, we had already moved into the hotel and paid that fee. It was our last day of our long awaited vacation in France and we were not going to spend it moving back to Ms Camera's cursed apartment and wait for a repairman to show up and fix it.
Since this time we have had to argue with owner about receiving an adequate refund of two nights rent plus fees for the night spent without utilities plus the unused night. She finally, with the intervention of VRBO, gave us a partial refund which doesn't begin to compensate us for the cost of the hotel room.
The owner never expressed any concern about leaving two foreign guests who don't speak any French, one of whom is disabled, completely unsupported in a totally unsafe environment in her apartment. She cared nothing at all for our welfare. In fact, she refused to provide any refund at all until we formally "apologized" for a tone she objected to in one of my messages. Can you be any more arrogant and uncaring?