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Reviews of Doubletree By Hilton Ningo - Chunxiao

4 out of 5
Doubletree By Hilton Ningo - Chunxiao
No.689 Chunxiao Avenue, Beilun, Ningbo, Zhejiang

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Everything is good, clean, good food in restorant qnd cheap. Ni e wiew in ocean
Stayed 3 nights in Feb 2020

10/10 Excellent

CHI MEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Professional hotel with good facilities
Business trip and had no overnight plans and this hotel was very close. Service staff were very good and spoke good English. I had a room with a sea view which was spectacular. Coffee pod machine and plenty of bottled water. Bathroom was very nice with good quality fittings all round. The only negative was that the air conditioning never really got cold enough for my taste and the overall temperature of the hotel was high and combined with the humidity was a little uncomfortable. For sure it would be better when the temperatures temper.
Stayed 1 night in Aug 2018
Response from DoubleTree by Hilton Ningbo-Beilun on 6 Sept 2018
Dear Guest: Thanks for your time and comments. We are very sorry you were unhappy with our air-conditioner. We will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Zimmer und Personal sehr gut. Frühstücksbuffet gute Auswahl und Qualität. Restaurant Abends Qualität und Quantität mäßig und dafür extrem hohe Preise.
Stayed 1 night in Aug 2019
Response from Director of Marketing and Communication on 29 Aug 2019
Ehrenwerte Gäste, hallo!Vielen Dank für die Auswahl des Hilton Yilin Hotel in Chunxiao Shimao, Ningbo. Hilton Yilin ist bestrebt, personalisierte Service -Erfahrung für Gäste zu schaffen, die sich an das Service -Konzept von "sorgfältig und rücksichtsvoll" halten.Wir begrüßen Sie herzlich und freuen uns auf Ihren Aufenthalt, wünschen Ihnen ein glückliches Leben!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很不错的一次住宿，酒店离赛道近，交通方便，这边绿化做的很不错，早上起来空气很新鲜，房间住的很舒服。曲奇很好吃。
Stayed 1 night in May 2019
Response from Cherry Zhou 市场传讯总监 on 29 May 2019
尊敬的客人：您好！非常感谢您在百忙之中抽空向我们反馈您的在店感受，很高兴看到您对酒店的认可。希尔顿逸林秉承“细致入微，体贴入心”的服务理念，致力于为宾客打造个性化的服务体验。我们真诚的欢迎并期待您的再次光临！

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
フロントの対応がクソ過ぎる
Stayed 2 nights in Oct 2018
Response from CZ on 17 Oct 2018
Dear Guest, Thanks very much for your review! We are very sorry for your unpleasant experience in hotel, your comments about the front desk service we will make more training to improve the service skills. Hope to have an opportunity to better your experience with us whenever your travels bring you back to Ningbo. Sincerely, Cherry Zhou Director of Marketing and Communications

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very far from city with no shops nearby
It's at least 1.5-hour drive from city. When we checked in the room, there was a towel on the sofa and an empty water bottle hidden behind the curtain. No shops nearby and very difficult to ask taxi to pick up. Absolutely did not fulfill the expectation of a Hilton brand. Would never go back again.
Response from Marcom Department on 11 Jul 2017
Dear guests, thank you very much to come to DoubleTree by Hilton Ningbo Chunxiao. We are sorry for your feelings of staying and will make every effort to improve the hotel product quality and service levels. Thank you very much for your stay. And look forward to your next visit.