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"Nothing complaining but if they have a night snack to eat, much better, because I arrived late at night and all restaurants were closed."

"Good staff and complimentary breakfasts"

"Great breakfast, great buffet restaurant and many shops and other restraunts nearby."

"Everything was perfect. I loved the room, little welcome gifts they gave us, the bath, the sauna, the high-tec hair dryer, room wear, the free late-night noodles, I mean everything! From my next trip, I will definitely look for a hotel of the same group wherever I go."

"Good location. Next to station. Shops of all kinds nearby"

"East for early departure nice room with"

"The room is spacious and clean, with many designs dedicated for the ease of stay which we like a lot. Breakfast wise is good selection with theme of seafood in the Toba region. Onsen is the best part of this stay as this might be the only region you may find the pearl theme onsen with many good quality skin products free for use. Overall a very satisfying stay here, will definitely come back again next time!"

"Food was awesome and great variety! Kids enjoyed the treasure surprise and the character rooms. Staff were very helpful and had cute amenities. Would definitely return for another trip!"

"Staff was very helpful during check-in. The room was as per advertised, clean, big room & good amenities. We like the location. Quiet, close to Tsurumai station, convenience store on 1st floor and other restaurants/cafes."