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hotel san mateo

4.0 star property

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At hotel san mateo , you can look forward to free continental breakfast, a terrace and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Treat yourself to a Swedish massage at the on-site spa. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pet-sitting services are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 40000 per stay
  • Service animals are exempt from fees
  • Hosted evening meal: COP 50000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Property Registration Number 94322

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

Frequently asked questions

Is hotel san mateo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of COP 40000 per stay. Service animals are exempt from fees.

How much is parking at hotel san mateo ?

Self-parking is free at this property.

What time is check-in at hotel san mateo ?

Check-in start time: 2:00 PM; check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at hotel san mateo ?

Checkout is at 1:00 PM.

Where is hotel san mateo located?

Situated near the beach, this spa hotel is within 9 miles (15 km) of Guátika Zoo, Pueblito Boyacense and Duitama Cathedral. Plaza De Los Libertadores and Parque La Villa are also within 9 miles (15 km).

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