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"Clean room"

"Overall clean room, great staff, and wonderful amenities such as free bottle of water everyday. Loved how we had thw option to choose the degree of room cleaning and/or clean towels. The only issue was a mold/mildew like smell in the bathtub/shower room. The drain area may need somw inspection and cleaning to remove the smell."

" Clean room"

"Amazing experience and so convenient to the train station! "

"Convenient hotel close to Hakata Station. Friendly staff. A great variety of breakfast options that cater to both Japanese and western tastes (eggs, bacon, cereals, toast etc). An awesome feature I liked also was the fact you could see how many of the washer & dryers were available for use from your room TV - meaning no need to haul your washing to the machines only to find them all in use. Also the shower pressure and temperature was amazing! Only downside I can think of was that the wifi was a bit spotty at times but otherwise would highly recommend this hotel!"

"Excellent staff. Helped to look after our luggage on arrival and transport it to our hotel in Osaka a few days later. Hotel has train station at its front door. Easy to get to and from the main city. Very happy with this hotel. "

"Great location! Easy access! Walking distance from Higashi-Hie Train station. Spotless clean and organized. I love this place! Thank you so much for everything Grand Residence Hotel Hakata! "

"Convenient location within walking distance from the train station, lots of food options nearby. Facing a busy street but quiet at night. Eco friendly so no room cleaning until you request. Get new towels by hanging used ones in a bag on the door. Breakfast was sufficient, plenty of international options "

"Love the proximity to Hakata Station! We had reservations for the 7:04am “Hello Kitty” Shinkansen so I wanted the closest hotel!! It was excellent!!"