We booked this property for Thanksgiving. We had 7 adults and 6 children in our party. Check-in was frustrating. The instructions on how to get into the home were unclear, and 2 couples spent over 40 minutes trying to get into the home at check-in time. There were not enough cooking utensils to cook a large Thanksgiving dinner. In addition to that, Vacasa, the property manager, decided that 2 kitchen towels and 1 roll of paper towels were enough for 13 people for a 4 night stay. When I reached out to a Vacasa representative to complain about how little standard equipment and supplies were given, I was told via text that it never said in the listing that Vacasa supplies those types of supplies and that we should have assumed that we would have to bring our own paper towels, and possibly more toilet paper. This is outrageous, especially as this property was advertised to host up to 14 people, and we were staying for 4 nights! The upstairs bathroom light was burned out and the toilet wasn’t working so we couldn’t use it. The toilet started leaking into the kitchen; there was a puddle of toilet water leaking from the kitchen ceiling onto the kitchen floor. The hot tub was not on when we arrived. It took 36 hours to heat up, and it hadn’t been cleaned. The water looked like pond water. It was clear that Vacasa made no attempt to make sure this amenity was ready and available for us. There were many other issues; we’d never recommend this property or any other managed by Vacasa.