Northern Norway Bar Hotel

"Friendly staff. Great location!"

"Maja at reception is a superstar! What an amazing service ! :)"

"The management. We checked in all went well and when we got to the bedroom we noticed the safe was locked so I called front desk to report it and they said someone will come in about 20-30 minutes. I said ok. No one came and after 30 min I called again and got same response after the 3rd time they said they are busy and only the front desk staff can come. We had to go out so we took our valuables. Came back around 6 pm over 3 hours after we reported it and someone was in our room sorting it. Next day we went out for the afternoon and returned back around 4:30 and found the safe open with all our valuables in a plastic bag. Called reception and they said they sent someone to unlock the safe as it was reported the previous day by the customer who checked out they they could not unlock it. I told her why did they enter the room when we were not in . She had not explanation and said the manager had left for the day and I can speak to him in the morning. I was shocked. I raised an issue with the manager the next morning and he said he was sorry they had new staff so not trained or something like this. I asked what they will do to compensate for my stress? He said he will add points to my membership!!! Do I really want to stay again in a Radisson?? I suggested they pay for us to get a taxi to the airport and he just shrugged. Very sad as the Hotel was otherwise good breakfast and facilities great location. Same the management is not good. "

"The hotel itself is well located within walking distance to all (except for the Arctic cathedral) tourist attractions and the main “high street”. The room was nice and clean. The staff are very friendly and helpful. We appreciate that people generally have breakfast at a certain time and this meant that the restaurant was overly busy during this pinch point. However, there is no real structure or assistance from the hotel with this and therefore makes it feel chaotic. With this said; the spread served at the buffet breakfast has an extended variety of choices - amazing! We would definitely stay here when we next visit during the summer sun!"

"Spotless room, amazing staff, best ever breakfast and fabulous location. Free coffee, tea and water in the lobby. Managed to see the northern lights from my room. FABULOUS! "

"Lovely room, friendly staff, and a view of the fjord from the bar and restaurant that can’t be beat."

"Spacious room Small area - don’t have to travel far to see Northern Lights "

"Room was spotless and bathroom was big"

"All of the above"