Let me start with saying I love this place but it needs a little more attention in the rooms and shower area and towels are old they look brown not white also pool needs a little more take care . Other than that SERVICE IS ABSOLUTELY GREAT.
Josue Baldomiro
2025 年 7 月入住 6 晚
10/10 超赞
Salar,Henderson
与家人出行
2025 年 7 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They not clean at all
Salar
2025 年 7 月入住 7 晚
8/10 还可以
Douglas
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good food! Great bed. Wonderful beach to walk. Enjoyed our stay.
Douglas
2025 年 7 月入住 7 晚
4/10 很差
Alejandro
2025 年 7 月 28 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Woke up in the middle of the night covered in sweat to a broken AC. Room was 28C (82F). Hotel would not move me to a different room and instead had their maintenance staff work on the room to fix the AC at 2:30 am. Finally had a working AC at 4 am. Got a call at 7 am after an awful night's sleep to ask for permission to continue working on the room. Told them to come after I left and to please let me sleep. Got another call at 9:30 am from the general manager of the hotel to apologize. Just begged them to let me sleep.
Facilities are old and tired. Definitely in need of a touch of paint or something. Food is decent but nothing was great.
Alejandro
2025 年 7 月入住 1 晚
10/10 超赞
gilma,las vegas
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the property very clean , stuff the best always caring , my especial thanks to the hotel manager for the best service at the property we really enjoy our stay , looking forward to came back soon
gilma
2025 年 7 月入住 4 晚
6/10 一般
AJAY JOHN
2025 年 7 月 26 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
I checked in at 3. The room we got had a leakage. I went and complained and I got a new room at 6pm. They made me and my family with an infant wait for 3 hours. Very bad front desk people. They don’t provide extra water bottles..
AJAY JOHN
2025 年 7 月入住 3 晚
10/10 超赞
Robbie
与配偶出行
2025 年 7 月 24 日
满意:服务设施,清洁度
Service was great. Hotel was clean. Food was food.
Robbie
2025 年 7 月入住 7 晚
10/10 超赞
Gaby
与家人出行
2025 年 7 月 24 日
满意:清洁度
Más lugares con sombra
Gaby
2025 年 7 月入住 4 晚
10/10 超赞
Maria del Carmen
与家人出行
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfekt sted for voksne og barn. Varierende matutvalget og fint sted. Vi har vært her to ganger og kommer gjerne tilbake
Maria del Carmen
2025 年 6 月入住 3 晚
8/10 还可以
saul
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gracias
saul
2025 年 5 月入住 4 晚
10/10 超赞
Kelly
与家人出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was extremely nice and helpful. The facility was clean. The food was excellent.
Kelly
2025 年 7 月入住 6 晚
10/10 超赞
Juan,Cd. Acuña
与家人及幼儿出行, 与家人出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Recomendable para volver a visitar en las siguientes vacacipnes
Juan
2025 年 7 月入住 4 晚
8/10 还可以
Tomas Amado De,Sammamish
与家人及幼儿出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The royal level was well worth the upgrade.
Tomas Amado De
2025 年 7 月入住 6 晚
4/10 很差
Ishu
2025 年 7 月 22 日
不满意:清洁度、服务设施、住宿条件和设施
Our room was smelling like sewer. We told the front desk staff and nothing was done. Had to ask again. They changed our room but we had to sit in the lobby for 3 hours for a new room. The food choices are limited. The buffet has same item for bfast and lunch everyday.
Ishu
2025 年 7 月入住 3 晚
8/10 还可以
Sheila Ilse
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place! Food and drinks were good! It was and clean and staff was nice. Wish there were more than two pools as one charges extra to access it
Sheila Ilse
2025 年 7 月入住 6 晚
10/10 超赞
Maria Concetta
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
We loved everything about this property. The staff was very friendly and very accommodating. The shows were great and the food was very good. We couldn’t get over the views and the long walks on the beach. We have been raving about this property to our friends and we definitely plan on coming back. Thank you.
Maria Concetta
2025 年 7 月入住 5 晚
10/10 超赞
Nayeli
与家人及幼儿出行
2025 年 7 月 18 日
满意:服务设施
Muy buen servicio
Nayeli
2025 年 7 月入住 7 晚
10/10 超赞
Mayumi
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
食事が美味しい。
Mayumi
2025 年 7 月入住 3 晚
10/10 超赞
Armando
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good experience
Armando
2025 年 6 月入住 4 晚
10/10 超赞
Janelly
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing food and service! The hotel is great!
Janelly
2025 年 6 月入住 5 晚
2/10 糟糕
Janeth Leija
2025 年 7 月 16 日
The only con was
Janeth Leija
2025 年 6 月入住 5 晚
10/10 超赞
Tamara,Fresno
与家人出行
2025 年 7 月 16 日
满意:服务设施,清洁度
Very nice , clean , wonderful place
Tamara
2025 年 7 月入住 13 晚
10/10 超赞
Reshma
与家人出行
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
We had a fabulous time at this resort!
Here are some things we loved:
The Staff are very hardworking, friendly and helpful.
The food selections at the main buffet are great (there will always be something for everyone so you're definitely not going hungry). They have different themes every night
The rooms and property in general are very well maintained and super clean.
The daytime entertainment team was great. A special mention to Danny (she was great with Teens).
The Japanese restaurant - Tokyo - was our highlight. Special mention to Ismail (the Tepanyaki/Hibachi Chef) for his excellent interactive skills :-)
Nightly shows were great and a lot of good effort from performers was evident
The resort is a good size so getting around (with kids and seniors) was easy with everything within close proximity
The beach is gorgeous and clean (no sargassum)
It was easy to get a taxi/uber
The Paradise village shopping plaza is right across the street with many essentials (Pharmacy, food market, Excursions, Souvenirs)
The bar tenders were quick and knowledgeable with drinks
Some things we felt needed some improvement:
The Minibar in the rooms were well stocked daily. However, some days we needed to remind them to do this. The chips, beer and pop can selections were great, but the peanuts were stale.
Not enough umbrellas/shed in the pool area which is hard on hot days, and we found people hoarding/engaging spots for hours and not actually showing up.
Overall great place to go
Reshma
2025 年 7 月入住 9 晚
6/10 一般
Rebeca,West Covina
与配偶出行
2025 年 7 月 15 日
满意:清洁度
The property was clean and most of the staff was helpful. We were only allowed to eat in the buffet because my husband did not pack a pair of dress pants which were required which is funny because the resort as a whole is maybe a 3 star definitely not 5 star as they were trying to make it seem. The all inclusive drinks were all served in plastic cups! Beer was only on tap. Not what I’m used to from an all inclusive for sure. Definitely would not stay here again.