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塔瑙雅國際換日線酒店的評價

4 out of 5
塔瑙雅國際換日線酒店
Vuna Road, Nuku'alofa

評價

8.0

很好

10 分評分，優異；144 則評價中有 57 則" "
8 分評分，不錯；144 則評價中有 45 則" "
6 分評分，一般；144 則評價中有 28 則" "
4 分評分，欠佳；144 則評價中有 10 則" "
2 分評分，很差；144 則評價中有 4 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

8.4/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Paul (San Diego)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Many flights come and go in the middle of the night. This hotel deals with that situation very well. Just remember that almost everything (flights, food, service) is closed on Sundays. By the way, a helpful tourist office is nearly next door (and they have some good ideas for Sundays)!
於 2024 年 5 月住了 2 晚

10/10 優異

Sulupepa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Sulupepa

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service from all the staff and eveything was clean. Breakfast was delicious.
於 2024 年 5 月住了 4 晚

2/10 很差

Kipiloti Toi

家人同遊
讚好：整潔度和設施服務
不滿：住宿狀況
Property needs updated
於 2024 年 3 月住了 5 晚
Sheron Kumar 於 2024年4月22日的回應
Thank you Kipiloti, your comment is noted and we will work towards it.Malo

10/10 優異

Shane

讚好：整潔度、職員與服務和住宿狀況
The best place to stay on the island. The food is okay but needs more variety.
於 2024 年 3 月住了 3 晚
Sheron Kumar 於 2024年4月22日的回應
Thank you for your feedback Shane, i will pass your comments to Group Chef for review. Malo

10/10 優異

Ofa

於 2024 年 3 月住了 1 晚
Sheron Kumar 於 2024年4月22日的回應
Thank you Ofa

10/10 優異

Ane (Salt Lake City)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleanliness and staffing were very nice
於 2024 年 3 月住了 4 晚
Sheron Kumar 於 2024年4月22日的回應
Thank you Ane, Hope to see you soon.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Sheron Kumar 於 2024年4月22日的回應
Malo

10/10 優異

Ashley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked a day to swim and the pool was a welcome relief to the heat. We were able to order food poolside as well. The property is clean and staff is welcoming.
於 2024 年 2 月住了 1 晚
Sheron Kumar 於 2024年4月22日的回應
Thank you Ashley for your positive feedback. Hope to see you soon.Malo

8/10 不錯

Gwenaelle

於 2024 年 2 月住了 4 晚
Sheron Kumar 於 2024年4月22日的回應
Thank you Gwenaelle

10/10 優異

Stenley

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love Tano'a Hotel the best
於 2024 年 1 月住了 2 晚
Sheron Kumar 於 2024年2月19日的回應
Thank you Stenley, Hope to see you with us soon. Malo

4/10 欠佳

John

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Sheron Kumar 於 2024年2月19日的回應
Thank you John

6/10 一般

John

家人同遊
不滿：整潔度、設施服務和住宿狀況
The pool was not clean and expensive and run down. Staff varied from great to bad. Not value for money at all well over priced for the product.
於 2024 年 1 月住了 1 晚
Sheron Kumar 於 2024年2月19日的回應
Thank you John, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.This is very disappointing to hear, but we hope you give us another chance to make it up to you.Malokind Regards

8/10 不錯

Josh

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sheron Kumar 於 2024年2月19日的回應
Thank you Josh

10/10 優異

Osana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
Sheron Kumar 於 2024年2月19日的回應
thank you Osana

6/10 一般

Nasili (Auckland)

讚好：整潔度和職員與服務
House keeing could be better
於 2023 年 12 月住了 5 晚

8/10 不錯

feliuaki

讚好：整潔度、職員與服務和設施服務
於 2023 年 12 月住了 11 晚

10/10 優異

Rodney

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Vladimir

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best hotels for the local market. Staff is very friendly and always ready to assist with everything they can. A bit noisy during the rush hours as it is on the main road, but this is also a plus to easily get a cab or walk to restaurants and some poi
於 2023 年 12 月住了 3 晚

4/10 欠佳

TA CHUN

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚

10/10 優異

Neini

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Sheron Kumar 於 2023年12月2日的回應
Thank you Neini

6/10 一般

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
OK
I thought this would be a top notch option based on other tanoa offerings. It was OK, but probably overpriced for Tonga.
於 2023 年 10 月住了 4 晚
Sheron Kumar 於 2023年12月2日的回應
Thank you for taking your time out to give your feedback.We will share your comments with Management and relook at pricing. Malo Kind regards

6/10 一般

Eddie

伴侶同遊
讚好：職員與服務
不滿：整潔度
The staff were lovely. Towels in the rooms were slow to be replaced. No eveing entertainment which was unfortunate but otherwise one of the nicest places to stay in Nuku'alofa..
於 2023 年 10 月住了 5 晚
Sheron Kumar 於 2023年12月2日的回應
Malo Eddie,We apricate you providing us with your feedback. Will definitely put entertainment as a process improvement request. Kind regards

8/10 不錯

Pamela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Ms Sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Car parking was terrible-not enough space and horrible driveway. Tour office was great in particular Belinda was great! She helped us book a whale tour and kept us informed. Staff all friendly, good food. Rooms are a bit dated for the price they charge. Gym needs a clean, and sterilise. Pleasant stay and very handy location to central town. Very easy walk.
於 2023 年 8 月住了 5 晚

8/10 不錯

Jenny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lots of pros staying at Tanoa Nuku’alofa and a handful of cons. Pros: Super convenient location, easy walk to town, restaurants, markets, easy 20 min walk to catch ferry boat to Pangaimotu. Having breakfast (great options) at the hotel was a major plus (especially traveling with 3 children), plus utilized their restaurant for an occasional lunch and dinner. Food was excellent. Room AC worked great. Hot water for showers felt so good (considering hot water is a luxury in Tonga). Wifi worked well for the majority of our stay (4 nights). The service and staff (at restaurant and room turnover service) was excellent! They brought us an extra bed for our family of 5. Appreciated that immensely. In house ATM, and ability to exchange a bit of money at the front desk. Amazing ocean view from our two rooms. Cons: On 2 of our nights, it was really noisy. There was a celebration and live band (which we were made aware of) that played past what we were notified of. The after party were many and loud. I am Tongan and I get that Tongans enjoy life, laugh and have fun (and I love that) but it is frustrating when we’ve had a long day of travel and we cant manage to sleep because of the noise. Tanoa front desk told us that they had done all they could… We also were roomed next to a wedding party that was up at 5:30am one morning getting ready and blasting their music… super inconsiderate. Overall TANOA is a super convenient place to stay but is not a quiet option.
於 2023 年 7 月住了 4 晚

10/10 優異

Alisi

讚好：整潔度、職員與服務和住宿狀況
Enjoyed our stay. Breakfast buffet was great and the staff were very welcoming. We will be staying at Tanoa for our next trip. Oh and housekeeping was on point with fresh towels and clean room every day. Much Mahalos
於 2023 年 6 月住了 7 晚
Sheron Kumar 於 2023年7月7日的回應
Hello Alisi, Thank you for taking your time out and give us your Feedback. I am very pleased to hear that our team members made your stay pleasant. Hope your next trip is around the corner.Malo

10/10 優異

Rajesh

於 2023 年 6 月住了 7 晚
Sheron Kumar 於 2023年6月27日的回應
Thank you Rajesh

6/10 一般

Catherine

讚好：整潔度
於 2023 年 6 月住了 2 晚
Sheron Kumar 於 2023年6月25日的回應
Thank you Catherine

10/10 優異

Lindsay

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Sheron Kumar 於 2023年6月22日的回應
Malo

10/10 優異

Rosanna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Across the beach and 5 mins to market. Staff are very nice and accommodating. Always has a smile in their face and very efficient if you need or want anything. The ladies at the breakfast are si nice. Gani from front desk help sort out my internet issue and the ladies at the lobby bar/restaurant are so happy to serve us. Tongan hospitality at its best! Room was very clean. Had all we need. Thanks to our room attendant who always made it spotless. Kudos to all the staff at Tanoa International Dateline Hotel. Par excellence!
於 2023 年 6 月住了 3 晚
Sheron Kumar 於 2023年6月17日的回應
Hello Rosanna,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.Malo

6/10 一般

Mokalagi

家人同遊
不滿：職員與服務
Very expensive and average service
於 2023 年 5 月住了 3 晚
Sheron Kumar 於 2023年6月17日的回應
Hello Mokalagi, I am very sorry to hear that your stay at the hotel was not up to par. Despite this, we hope to be able to welcome you back. Please do email me directly (sheron@tanoahotels.com) and i will personally offer you best rate.

10/10 優異

Susan

家人同遊
讚好：整潔度和職員與服務
Staff was super friendly. Comfortable bed. Mini fridge.
於 2023 年 3 月住了 2 晚

6/10 一般

Diane

讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
Nice hotel but, needs housekeeping help.
The hotel is nice, unfortunately, the housekeeping is very poorly run. No pool towels, room not cleaned daily, if at all, trash not removed from room, hard to obtain clean towels and we had to find our own toilet paper two days in a row.
於 2023 年 2 月住了 2 晚

6/10 一般

Michelangelo

商務旅客
讚好：職員與服務和客房舒適度
不滿：整潔度
It was ok the only things wrong was the Wi-Fi speed and then trying to up sell you for a faster service and there were ants
於 2023 年 2 月住了 2 晚

8/10 不錯

Valeriu

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Position
於 2023 年 1 月住了 4 晚

10/10 優異

Mite

於 2023 年 1 月住了 4 晚

8/10 不錯

Kipiloti

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I will stay at Tanoa again. I totally feel safe there.
於 2022 年 11 月住了 5 晚

8/10 不錯

Katalina

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
I liked the swimming pool, the range of eating options, the breakfasts, the spacious foyer and good view
於 2022 年 11 月住了 4 晚

10/10 優異

Malia

於 2022 年 11 月住了 5 晚

8/10 不錯

Akinita

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, helpful and supportive staff! Clean, tidy attractive facility! I looked forward to eating young coconut for breakfast and drinking its juice however this wasn’t part of the menu maybe this is something you could consider adding to the variety of food for breakfast Limited local produce Ava
於 2022 年 10 月住了 2 晚
Sheron Kumar 於 2022年11月8日的回應
Dear Akinita,Thank you for taking the time to review your stay with us. I will share your feedback with our team members and will thank them for the service they have provided. Your other feedback is noted as well and some of my team members are already working on getting Coconuts supplied to us. Hoping to see you again soon.Malo Kind Regards

10/10 優異

Douglas

於 2022 年 9 月住了 1 晚

10/10 優異

Gardenia (sydney, Australia )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nicest hotel in nukualofa we’ve stayed in! Third time staying here it’s our go to hotel!
於 2019 年 2 月住了 5 晚
Sheron Kumar 於 2020年3月10日的回應
Malo e lelei Gardenia, Thank you for choosing to stay with us again. Happy to see this was your 3rd stay with us and hope to have for may more times. Thank you from Tanoa family

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
kajal 於 2020年2月27日的回應
thank you

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 2 晚
Sheron Kumar 於 2020年2月5日的回應
Thank you for your review

8/10 不錯

Em

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked the updated eco friendly-electric card setting in the room! Impressed!
於 2019 年 12 月住了 2 晚
sheron 於 2020年2月5日的回應
Malo lelei, Thank you for acknowledging the effort we have towards energy saving. Hope to see you soon

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Sheron Kumar 於 2020年2月5日的回應
Thank you for your review

4/10 欠佳

Pete

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
The people are what make Tonga so special. Other than that, do not expect anything amazing. The breakfast buffet is adequate and the staff are what make your breakfast experience memorable. The restaurant is often out of ingredients so your first or second choice for lunch or dinner is often not avaliable. This is common across Tongan hospitality. Two wheelchair accessible rooms where the drainage hasn't been configured very well and the bathroom floors flood during your shower. The tiles when wet are dangerously slippery throughout the room. During the storm our room flooded and necessitated that we change rooms at 1am in the morning. Outdoor furniture is very comfortable and high quality however the atmosphere definitely lacked, very rarely music being played to create the atmosphere. I wish they would pick better times of the day or even night than the middle of the afternoon to drain the sewage tanks by the pool and bar. The smell was unbearable. The house keeping is very slow to clean rooms often in our room upwards of an hour and the room is still not cleaned. The towels are washed rather than replaced daily meaning your room is without towels for up to 6 hours a day. The cups and dishes are not cleaned in the rooms. The housekeeping staff also speak in Tongan in front of you and giggle which I found a bit unprofessional. The gym is hardly functional, never cleaned and equipment scattered often blocking access to other machines.
於 2019 年 12 月住了 11 晚
Sheron 於 2020年2月5日的回應
Malo lelei Pete, Thank you for your time and for the detailed feedback about your stay. Disappointed to hear that we did not meet you expectations in some areas. We will look into this in detail and share your feedback to trainee our team members to uplift the service Tanoa is known for. Hope to see you again soon. Malo

6/10 一般

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
We really enjoy our time staying in Tanoa.
於 2019 年 12 月住了 7 晚
sheron 於 2020年2月5日的回應
Malo lelei, Thank you for the review. Happy to see you have enjoyed your stay with us. and hope to well you again soon. Malo

10/10 優異

Christopher

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
I had a great stay here. The staff is great. The food is great. Their internet is a bit of a disaster and really doesn’t work well. I would definitely stay here again. I also like how they have pre set fees for late check out. 80top for a 5pm checkout.
於 2019 年 12 月住了 1 晚
Sheron 於 2020年2月5日的回應
Malo lelei Christopher, Really appreciate you taking out time to give your feedback. Will share your feedback on Internet with our IT Team and to understand the reason and if we are able to get some back up for future. Hope to welcome you soon.