室外泳池;泳池傘、躺椅

峇里努沙杜瓦阿瑪特拉別墅度假村 (傲途格精選)的評價

4.5 out of 5
峇里努沙杜瓦阿瑪特拉別墅度假村 (傲途格精選)
Kawasan Pariwisata Nusa-Dua BTDC, Resort Area Lot B, Nusa Dua, Bali

評價

9.6

完美

10 分評分,優異;245 則評價中有 199 則" "
8 分評分,不錯;245 則評價中有 32 則" "
6 分評分,一般;245 則評價中有 11 則" "
4 分評分,欠佳;245 則評價中有 2 則" "
2 分評分,很差;245 則評價中有 1 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

2/10 很差

Hsueh Yuan

於 2023 年 8 月住了 2 晚

6/10 一般

ching man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店員工超級友善。早餐好食,近Bali collection 及 coco super market 。但酒店的保養一般,冷氣漏水,沖涼水温忽冷忽熱。
於 2018 年 10 月住了 2 晚

10/10 優異

MEISHU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚

6/10 一般

真實旅客

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

YU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年8月3日的回應
Dear Guest, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

CHIH YING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pascal Bellon 於 2016年2月13日的回應
Dear Chih Ying, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

QUAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice resort, about 300 meter walk to the beach, nice ambience.
Pascal Bellon 於 2015年12月19日的回應
Dear Quan, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice
赞。别样的享受
Pascal Bellon 於 2015年11月21日的回應
Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pascal Bellon 於 2015年10月31日的回應
Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

Gimi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pascal Bellon 於 2015年10月31日的回應
Dear Gimi, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

Feng-En (台北)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
優質的服務
很棒的飯店,很親切的服務。 餐點也相當不錯。
Pascal Bellon 於 2015年9月5日的回應
Dear Feng- En, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

YINGYING (CHINA)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good!
酒店环境很棒,清净。而且服务员的服务太好了~
Pascal Bellon 於 2015年7月11日的回應
Dear Yingying, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful experience. Good service, food and amazing design. The breakfast is great. There is a shopping area with 10 mins walk from resort. The only weakness is no private beach.
Pascal Bellon 於 2015年4月13日的回應
Dear Anonymous, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

dressyca (Taipei,Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good.Good Location and comfortable.
Very nice.
Pascal Bellon 於 2015年1月31日的回應
Dear Dressyca, Thank you for your time to share your memorable experience during your stay at Amarterra Villas. We wish to welcome you back in the near future in our Hotel. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

alvin (shanghai)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
大隐于市的舒适小别墅
一流的环境,安静又舒心,酒店不大,避免了大队游客的嘈杂,适合小家庭的度假,蚊子确实是有,不过酒店的准备还是很充分的,服务人员的态度都很亲切又不过分热烈,这种尺度我很喜欢
Pascal Bellon 於 2014年11月8日的回應
Dear Alvin, Thank you very much for writing such a thorough and positive review. We are glad to know that you have a pleasant time with us. Your satisfaction is the best reward for our staff to strive the best quality of service. Very look forward to have you in our hotel in the near future. Sincerely, The Management Amarterra Villas Bali Nusa Dua

10/10 優異

allan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Frist time in Bali and we were completely happy with the Villas and support. Villas was immaculate and comfortable. Private pool and outdoor lounge area perfect for fun and relaxation. Villa staff was top notch and supported us each day with tourist support like guides and rides. Couple massages in spa were amazing. definitely a repeat on next trip
於 2024 年 3 月住了 5 晚

10/10 優異

Kaifan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Esa (HELSINKI)

伴侶同遊
於 2023 年 12 月住了 11 晚

10/10 優異

Yi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's a very nice experience.
於 2023 年 11 月住了 5 晚
Julian Lasut 於 2023年12月14日的回應
Dear Yi, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. On behalf of the entire hotel team, I want to thank you for sharing about recent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best regards, Julian LasutRoom Division Manager

10/10 優異

Yoan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One word to describe our stay in Amarterra: PERFECT. From the check in to the check out everything was amazing. The welcome ceremony and drink are very nice. The room is just amazing: spacious, well decorated, well equipped, private swimming pool is top. Breakfast and dinner are very very good with a lot variety. All the personnel is very kind and at your disposal. The beach access is very easy and the private beach is very convenient. I would definitively recommend and will return to this hotel for my next trip at Bali.

10/10 優異

HARPREET

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent resort with great, friendly staff
於 2023 年 10 月住了 5 晚

10/10 優異

leonard

於 2023 年 10 月住了 6 晚

10/10 優異

Kelly

讚好:整潔度和職員與服務
My deluxe 1 bedroom villa was recently renovated so nice and tidy
於 2023 年 9 月住了 2 晚
The Amarterra Villas Bali Nusa Dua 於 2023年10月24日的回應
Dear Ms. Kelly, Thank you for sharing your wonderful experience at Amarterra Villa Resort Bali Nusa Dua, Autograph Collection. We are delighted to hear that you enjoyed your stay at our deluxe villa category. It's our pleasure to know that you had a excellent stay with us, and we look forward to welcoming you back in the future.Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Raju

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
From the moment we walked in at 12 midnight, the service was exemplary. The next morning and every breakfast after, they made sure our dietary restrictions were cared for and went out of the way to look after us. The kitchen staff, and all staff as a matter of fact were so attentive, always saying hello and checking whether we required anything. The property was extremely clean and you could always see staff walking around…we can’t wait to come back again for our 10th anniversary
於 2023 年 9 月住了 5 晚
The Amarterra Villas Bali Nusa Dua 於 2023年10月24日的回應
Dear Mr. Raju, Warmest greeting from Amarterra Villa Resort Bali Nusa Dua, Autograph Collection. Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay at Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. It's wonderful to know that you appreciated the intimate atmosphere, excellent breakfast options, and our attentive staff. We aim to provide a relaxing and memorable experience for our guests, and we're pleased to have met your expectations. We look forward to welcoming you back for another rejuvenating getaway in the future.Best Regards,

10/10 優異

Hadi (Nanterre)

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The villas here are quite intimate, and the hotel itself is peaceful and serene. The beach is just a stone's throw away, and there's a mall that's not too far off, with plenty of restaurants to choose from. The hotel's restaurants, swimming pools, and service are all top-notch, making for a perfect stay.
於 2023 年 8 月住了 15 晚
Rai Martana 於 2023年10月24日的回應
Dear Mr. Hadi,Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay at Amarterra Villas Resort Bali Nusa Dua, Autograph Collection.We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered, We aim to provide a relaxing and memorable experience for our guests, and we're pleased to have met your expectations. We look forward to welcoming you back for another rejuvenating getaway in the future.Best regardsRAI MARTANA DUTY MANAGER

10/10 優異

Luke

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Julian Lasut 於 2023年9月21日的回應
Dear Mr. Luke, Greetings from Amarterra Villas Resort Nusa Dua, Autograph Collection.We are most delighted to learn that you had a wonderful experience with us and had a chance to enjoy the services we offered. We look forward to welcome you back to our resort in the near future. Sincerely, Julian LasutRoom Division Manager

10/10 優異

April Marie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very accommodating to all of our needs
於 2023 年 7 月住了 5 晚
Amarterra Villas Bali Nusa Dua 於 2023年8月12日的回應
Dear April Marie, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on expedia.com. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Clayton

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and the staff was super friendly and helpful. Villa with private pool was immaculate. Drink service was a bit slow and dinner buffet was lackluster. The property’s close proximity to Bali Collection made finding other dinner options easy. Would definitely stay at Amarterra again!
於 2023 年 7 月住了 1 晚
The Amarterra Villas Bali Nusa Dua 於 2023年8月4日的回應
Dear Mr. Clayton, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on expedia.com. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Teodora

於 2023 年 7 月住了 2 晚
Amarterra Villas Bali Nusa Dua 於 2023年8月12日的回應
Dear Teodora, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on expedia.com. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Zain

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
We had an wonderful stay in the newly renovated One Bed Deluxe Pool villa. Room was modern and spacious. Bathroom was big and had a nice outdoor shower. Only major comment was that the lack of hot water. Unfortunately, my daughter had to bath in lukewarm (at best) which was not ideal.
於 2023 年 7 月住了 3 晚
The Amarterra Villas Bali Nusa Dua 於 2023年7月18日的回應
Dear Zain, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience with us on Expedia. Your feedback is valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Please rest assured that your constructive feedback has delivered to department concerned for further follow up. Once again thank you for your kind review and we hope to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Daniel

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Absolutely amazing. Will be back. The most amazing villas, rooms and staff. Could not recommend highly enough. Thanks to everyone @ Amerterra.
於 2023 年 6 月住了 5 晚
The Amarterra Villas Bali Nusa Dua 於 2023年7月6日的回應
Dear Daniel, Thank you for taking the time to share your experience with us on expedia. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Thank you and we look forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Colin

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful villas in an oasis of tranquility.Landscaping exceptional in Nusa Dua.We used the free bikes, and hired the small electric motorbikes to get around. A great choice if a large resort is not for you. If I have to find fault it would be the restaurant food, but this was solved by going elsewhere.
於 2023 年 6 月住了 4 晚
Amarterra Team 於 2023年6月30日的回應
Dear Colin, Warmest greeting from Amarterra villa Bali Nusa Dua, Thank you very much for leaving your generous feedback about your recent experience with us. Thank You for recognizing the beautiful villas, landscaping and our bike facilities. Together with the team, we definitely look forward to welcoming you back to this beautiful island for another memorable experience with Amarterra Villa. Best Regards, Amarterra Team.

10/10 優異

Christine

讚好:整潔度、職員與服務和住宿狀況
Wonderful staff, great food, beautiful villa, excellent in every way.
於 2023 年 6 月住了 8 晚
The Amarterra Villas Bali Nusa Dua 於 2023年7月4日的回應
Dear Christine Greetings from Amarterra Villas Resort Bali Nusa Dua, Thank you for taking the time to share your experience with us on Expedia. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at our resort and had a chance to enjoy the services we offered. We are grateful and looking forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Wenteng

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Wonderful experience, kind staff.
於 2023 年 6 月住了 3 晚
The Management of Amarterra Villas Bali Nusa Dua 於 2023年6月26日的回應
Dear Wenteng Thank you for taking the time to share your experience with us on expedia. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Thank you and we look forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Prasojo

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
The Amarterra Villas Bali Nusa Dua 於 2023年6月4日的回應
Dear Mr. Prasojo, Greetings from Amarterra Villas Bali Nusa Dua, Thank you for taking the time to share your experience during your stay with us. Your feedback is truly valued. We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. Thank you and we look forward to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Ayuko

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hospitality.
The Management of Amarterra Villas Bali Nusa Dua 於 2023年5月12日的回應
Dear Ayuko, Greetings from Amarterra Villas Bali Nusa Dua. Thank you for taking the time to share your experience with us on expedia.com page. Your feedback is truly valued! We are most delighted to learn that you had a wonderful experience at Amarterra Villas Bali Nusa Dua and had a chance to enjoy the services we offered. I genuinely appreciate your complimentary words upon our team. Thank you and we can't wait to welcome you back to our resort. Best Regards, The Amarterra Villas Bali Nusa Dua

10/10 優異

Brian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good experience
於 2023 年 4 月住了 4 晚
ARSLAND 於 2023年5月3日的回應
Dear Brian, Greetings from Amarterra Villas Bali Nusa Dua Thank you for taking the time to share your experience with us on Expedia page. Your feedback is truly valued! We are all about personalizing our guest’s experience, and we are delighted you were in awe of what we delivered. Once again, thank you and we can't wait to welcome you back to our resort. Best Regards,The Amarterra Villas Bali Nusa Dua

10/10 優異

Iryna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good experience. Pleasant hotel, good location and friendly staff. Definitely will come back.
於 2023 年 2 月住了 7 晚
The Management of Amarterra Villas Bali Nusa Dua 於 2023年2月20日的回應
Dear Mrs. Iryna, Greetings from Amarterra Villas Bali Nusa Dua. Thank you for your kind review. We are glad to read that you had a wonderful experience with us and the excellence service of our team especially to Novi. We look forward to welcoming you back on your next return for another memorable holidays with us, here at Amarterra Villas Bali Nusa Dua. Best Regards, The Management Of Amarterra Villas Bali Nusa Dua

10/10 優異

Julien

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Incroyable !! Parfait !! Les superlatifs me manquent. Hôtel incroyable et personnel incroyablement convivial.
The Management of Amarterra Villas Bali Nusa Dua 於 2023年1月30日的回應
Dear Julien, Greetings from Amarterra Villas Bali Nusa Dua. Thank you for taking your precious time to sharing your experience and also thank you for having chosen our resort as preference stay during recent vacation in Bali Island. We are thrilled to learn you have had an enjoyable stay with us. Your excellent ratings has been shared to the entire team as I believe that they will feel very cherished and inspiring. We look forward to welcoming you again in near future. Best Regards,The Management of Amarterra Villas Bali Nusa Dua

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stunning villas, good sized pool, exceptionally clean and well looked after. Near to beach, near to bars and restaurants. We will go back we were so impressed. Nusa Dua is a quieter area but thete are still bars and restaurants.
The Management of Amarterra Villas Bali Nusa Dua 於 2022年12月16日的回應
Dear Maria, First of all, thank you for choosing our resort as your holiday destination. Furthermore, we do appreciate you taking the time to share your experience with us after your stay, and I am delighted to hear that your stay with us was proved to be extremely memorable. All in all, we are glad to know that you had a great time during your stay with us. We do hope to welcome you again to explore more enriching moment with Amarterra Villas Bali Nusa Dua. Best Regards,The Management of Amarterra Villas Bali Nusa Dua

10/10 優異

Ben

於 2022 年 11 月住了 7 晚

10/10 優異

Stacey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I stayed at this property in a one bedroom Villa for a couple of nights for our honeymoon and it was amazing! This is definitely a 5 star hotel. The property itself is immaculate! Absolutely gorgeous, beautiful greenery and flowers everywhere with lovely details in lighting and artwork throughout. The villa was gorgeous, spacious and very comfortable! You have your own private pool but there is also a larger pool you can access on the property. There is also a private beach section just for guests that stay here with lounge chairs and white sand-just amazing! Location is great, pretty much walking distance to many beaches, shops and restaurants. The staff are very friendly and attentive to your needs and questions. The only down side we experienced was a miscommunication with the staff when we booked a floating breakfast that never came. Otherwise this property and our stay here was perfect!
於 2022 年 9 月住了 2 晚
Julian 於 2022年9月23日的回應
Dear Stacey, We would like to start by thanking you for your stay with us at Amarterra Villas Bali Nusa Dua especially in your special moment..We are highly appreciate you for taking the precious time as to provide your experience during your stay with us. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Despite of that, we are thank you for your constructive feedback in regards of floating breakfast. Please rest assured that we have taken appropriate action to avoid the same issue occurrence in future. Looking forward to your welcoming you on your next visit. Sincerely, The Management of Amarterra Villas Bali Nusa Dua.

10/10 優異

Benjamin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for Honeymoon lots of privcy and the grounds are lovely. Loads of restaurants nearby with great food.
於 2022 年 9 月住了 12 晚
Julian 於 2022年9月19日的回應
Dear Benjamin, Greetings from Amarterra Villas Bali Nusa Dua. It is great pleasure to have the opportunity to serve you in your precious honeymoon moments. We loved to know that you had a great experience during your stay with us. Once again, thank you very much and look forward to welcoming you back. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

8/10 不錯

Gemma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely relaxing stay
Lovely villa and private pool. Great service by staff. The breakfast was the only disappointment; over priced, food cold and all served at the same time, very odd and left us unable to eat most of provided.
於 2022 年 7 月住了 2 晚
Julian 於 2022年7月21日的回應
Dear Gemma, First of all , thank you for choosing our resort as your accommodation. Although you have had a great time during your stay with us and enjoyed the lovely villa, private pool and also the level of service from our team, however it is regret in terms of breakfast experience was not meet with your expectation. Allow us to apologize for this less than perfect holiday. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve on our service standards. Look forward to welcoming you in the near future. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

8/10 不錯

Michelle

讚好:整潔度和職員與服務
Expensive for what is offered and the stay
Staff are really nice and very helpful. Villa with pool is spacious and great! Unfortunately the villa door could not close so during our stay many mosquitos came into the room. The mosquito net and repellant was insufficient. Maintenance confirmed door needed to be replaced, no other villa was available. Another disappointment was the beach front. there was garbage everywhere, plastic bags and crystal bottles. Even a Fluorescent tube lamps, so we decided to leave the beach and go back to the villa with mosquitoes. There is ongoing construction for a resto pool. so gets noisy during the day. I hope things get better now that tourism is back. Place has a lot of potential to be an ideal place after renovations are completed.
於 2022 年 7 月住了 2 晚
Julian 於 2022年7月21日的回應
Dear Michelle, Thank you for your recently stay with Amarterra Villas Bali Nusa Dua. We really concern with your constructive feedback basically in relation to beach condition, villa door and mosquito that not meet with your expectation. We sincerely apologize for the inconvenience has may cause. For sure, we have table this feedback to department heads concern as a lesson to review and improvement to ensure no same issue will re-occur in the future. By sharing your feedback with us, you have helped us stay in touch with the needs of our guests and allowed us to have the opportunity to look into the areas where we have not delivered the standards we try so hard to maintain. Once again thank you for staying with us and certainly hope there is another opportunity for us to deliver a high level of service on your return visit which we hope not in distance future. With kind regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastisk oplevelse. Super service.
於 2022 年 7 月住了 6 晚
julian 於 2022年7月18日的回應
Dear Valued Guest, Warmest greeting from Amarterra Villa Bali Nusa Dua It is a great pleasure to discover your recent visit was an enjoyable one and that service as well as the facilities has fulfill to your satisfaction. Thank you for staying with us and look forward to welcoming you back in the near future. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

6/10 一般

Fedie

多人同遊
讚好:整潔度和住宿狀況
This property is beautiful. When you first walk up the view is amazing. The staff are so friendly and so willing to accommodate. My issue was the bugs, mice, and geckos. The first day I arrived within minutes in my room, I found a gecko. The master bedroom I stayed in had two outdoor showers which to me was a bit weird. My outdoor shower also had a gecko in it as well. The mosquitos were vicious. They were all over our rooms. I mean they bit my entire left arm up and parts of my right arm. We found huge ants in our rooms. We also encountered a mouse that came by our door one night. Even after our rooms were both fumigated, we still had the same problems. I will not say this was the hotel staffs fault. I am not use to so many creatures sleeping with me and that made me uncomfortable my entire trip with fear that a gecko would end up in my bed. I did not sleep at all because of my fear. So after a 30 hour flight, a 5 day trip and another 23 hour flight i came back home fully exhausted.
於 2022 年 6 月住了 5 晚
Amarterra 於 2022年7月7日的回應
Dear Fedie, Greetings from Amarterra Villas Bali Nusa Dua. Firstly, thank you for your stay at our resort and for sharing your experience. We are surely happy when you highlight us on as a beautiful resort with amazing view. We have been committed to deliver a flawless service and we are happy that we were able to fulfill your satisfaction. At the other side, we learnt that you have less than perfect experience toward the pest issue during your stay, please allow us to share that we continuously focus to keep the rooms in the best condition possible. We have taken an action and liaised with our pest control to maintain the villa condition in perfectly prepared. In closing we would once again like to apologize for the shortfalls. We are looking forward to welcoming you back to our resort on your next visit to this paradise island and we do hope that you will give us another chance so that we are able to show you that we can do much better. Best Regards, The Management of Amarterra Villas

10/10 優異

Christina

於 2022 年 6 月住了 1 晚
HARY 於 2022年6月26日的回應
Dear Ms.Christina, Warmest greetings from Amarterra Villas Bali Nusa Dua. We are thrilled to learn that you had an enjoyable stay at Amarterra Villas. Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at Amarterra Villas Bali Nusa Dua and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. Best Regards, The Management of Amarterra Villas Bali Nusa Dua

10/10 優異

Cheryl

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay at Amarterra Villas Bali
Loved everything about our recent stay at Amarterra Villas Bali. Beautiful, spacious, comfortable and private villa with small private pool and outdoor living area, great food and drinks - both Indonesian and western options (breakfast ever day and tried lunch and dinner too!) at the hotel restaurant, attentive and friendly staff, short walk to the beach with dedicated area, etc.
於 2022 年 6 月住了 5 晚
HARY 於 2022年6月26日的回應
Dear Ms. Cheryl, Warmest greetings from Amarterra Villas Bali Nusa Dua. We are thrilled to learn that you had an enjoyable stay at Amarterra Villas. Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at Amarterra Villas Bali Nusa Dua and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. Best Regards, The Management of Amarterra Villas Bali Nusa Dua