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关于巴厘放松度假村及Spa的点评

3.5 out of 5
巴厘放松度假村及Spa

点评

8.4

很好

10 分 - 超赞。26 条好评，共有 72 条点评" "
8 分 - 还可以。32 条好评，共有 72 条点评" "
6 分 - 一般。12 条好评，共有 72 条点评" "
4 分 - 很差。1 条好评，共有 72 条点评" "
2 分 - 糟糕。1 条好评，共有 72 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

YICHIN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Gaston

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the pool & restaurant. Reception staff were excellent.
2024 年 3 月入住 3 晚

10/10 超赞

Louie De La Serna，Rhodes

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff.
2023 年 12 月入住 9 晚

8/10 还可以

Svante

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotell var helt okej. Poolen stor och fin nära till havet. Frukosten kunde vara bättre ordnad. Det rummet vi hade var slitet men helt ok. Resturangen kunde det ta tid att få maten. Personalen var trevliga och hjälpsamma.
2024 年 1 月入住 5 晚

6/10 一般

Debra

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
A quiet and relaxing place to stay, although I think the property in general needs updating in many areas. The best part of this hotel is the pool and gardens. Good location for bars and restaurants. Take note there is no bar as stated and there was some noisy work being done in the next room.
2023 年 11 月入住 8 晚

6/10 一般

Arshdeep

满意：员工和服务
不满意：住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

JATINKUMAR

满意：清洁度、员工和服务、住宿条件和设施
Good
2023 年 10 月入住 2 晚

10/10 超赞

Arshdeep

2023 年 10 月入住 1 晚

8/10 还可以

Leonie

2023 年 8 月入住 5 晚

6/10 一般

JANET AKINYI

与家人及幼儿出行
满意：员工和服务
Staff were very friendly and helpful. The pool was great! Food was very good. Overall nice place for a short break. 👎The relentless insects all over in my room were unbearable. The shower 🚿 head not working properly. There were dirty plates left in the corridor from the day we arrived to the day we left. Cleanliness could be improved.
2023 年 4 月入住 4 晚

10/10 超赞

Ramona Renate

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Personal hat immer und sehr schnell geholfen wenn man eine Frage oder einen Wunsch hatte.
2023 年 3 月入住 3 晚

8/10 还可以

BELINDA

满意：清洁度、员工和服务、住宿条件和设施
Ok for a short stay as it is at the quieter end of the long stretch of beach at Benoa Bay.
2023 年 1 月入住 3 晚

10/10 超赞

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location on the the beach very big swimming pool,great staff and close to shops etc.Really nice place to stay with good breakfast.
2022 年 10 月入住 1 晚

10/10 超赞

glenn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed in September 2022
Great place to stay. Excellent breakfast. . Very good rooms
2022 年 8 月入住 1 晚

6/10 一般

Sara

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
I would NOT stay here again, not impressed
Breakfast wasn’t very good, definitely made us skip other meals at the resort. Not enough sun chairs for the very few guests staying here. Staff was nice, but under trained. Our power stop in our room in the middle of the night, I called the front desk multiple times, no answer. After our room was so hot I couldn’t sleep, I went and looked all over for a staff member or security guard. I shouted at the front desk, “hello, is anyone here?” No answer, so I knocked on the office door no answer. I opened the office door, I saw someone sleeping on the floor so, but all my noise didn’t wake them. I said “hello.” Still nothing. I knocked with the door open, nothing. Finally I knocked and said “hello” loudly. The gentleman finally woke up. I quickly realized as two people darted out of the room, both the desk staff and security were asleep on the job. I wouldn’t mind if they were asleep, but they did not answer the phone or respond to someone in the lobby. I have worked plenty of night shifts and this seems unsafe and unacceptable. What if something really serious was happening? They were willing to help figure out a solution (once they realized the power wasn’t and easy fix they moved us rooms) and were kind. I don’t blame the staff, as it seemed to be a training issue.
2022 年 8 月入住 3 晚

6/10 一般

Kia gyrup

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Vi bookede en enkelt overnatning på vires besøg i Nusa dua. Generelt virkede hotellet slidt og der var langt til dens velmagtsdage, som det helt sikkert har haft. Servicen var virkeligt god, sødt personale i receptionen, men sengene var enormt hårde, og der var en del larm om natten fra andre beboere der drak øl ved poolen og badede til sent. Stedet virker bare overall en smule slidt og trist. Området er helt sikkert heller ikke hvad det har været før covid.
2022 年 8 月入住 1 晚

8/10 还可以

Ann-charlotte

与配偶出行
满意：住宿条件和设施，员工和服务
Ett helt OK hotell, bra priser på mat och dryck.
2022 年 7 月入住 5 晚

10/10 超赞

Danny

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property in good location, big pool that has sun, food was good and room was comfortable. An excellent place for price
2022 年 7 月入住 1 晚

8/10 还可以

Bettina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Flot hotel men med mangler
Udmærket hotel med sødt personale, men stranden lignede på ingen måde billedet og var praktisk talt ubrugelig uden skygge. Der var få solsenge i forhold til antal gæster. Morgenmaden var ikke så spændende, hvis man ikke var til asiatiske retter
2022 年 7 月入住 5 晚

8/10 还可以

Bernardo

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent position, awesome huge clean pool, right on the beach. Good restaurant and breakfast..very friendly and helpful staff. Rooms were adequate, but bathrooms small a d in need of refurbishment. Good price for this property..Overall, i would recommend BRR &SPA..
2022 年 7 月入住 3 晚

6/10 一般

Andrea

满意：服务设施，员工和服务
On the beach, views of ocean. Beach for swimming is tidal. Breakfast was very good and staff wonderful. Rooms needed some TLC and renovations but to be expected post covid lockdowns .
2022 年 6 月入住 1 晚

10/10 超赞

Elena

2022 年 5 月入住 7 晚

10/10 超赞

Shirley

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Even though some services weren't available they did everything to make my stay very enjoyable 🙂
2022 年 4 月入住 5 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for the value
The very best thing about the hotel is the pool! It's huge with a ledge that one can rest on and look out to the ocean. The pool staff did a great job of keeping the pool spotless. The staff was very friendly. We had some issues with the air conditioner in our room but a repair technician came right away and fixed it up each time. The restaurant is adequate. Good selection of buffet items that changed a bit each day. Restaurant staff doesn't speak very much English so sometimes brought challenges but extremely friendly. The stretch of beach is exactly as shown in the picture on the website. Water sports are right there at the beach so very convenient. This part of the Bali coastline is not very good for swimming. There is a lot of seaweed and a lot of boat traffic with the water sports. However the pool more than makes up for that. Would recommend this hotel & definitely stay here again.
2019 年 12 月入住 11 晚

10/10 超赞

Sarka

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean hotel. Nice pool. Very good breakfast. We enjoyed our stay.
2019 年 12 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The pool and beach views beautiful. We only stayed 2 nights.
2019 年 11 月入住 2 晚
Eka 于 2019年11月21日 的回复
Dear Valued Guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

8/10 还可以

Irene

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
Eka 于 2019年11月19日 的回复
Dear Valued Partner, Thank you for taking the time to share your experience stay at Bali Relaxing Resort & Spa. We appreciate your feedback on our hotel and service. Your valuable feedback has been noted for improvement. Once again, thank you. We hope to welcome you again in the near future with a more enjoyable experience at our hotel.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the hotel was so clean staff were all so friendly & a fantastic room
2019 年 9 月入住 3 晚
Eka 于 2019年11月19日 的回复
Dear Valued Partner, Thank you for the positive review about our staff service and the room. We appreciate your feedback to provide better service in the future. Thank you and we are looking forward to welcoming you back to stay at Bali Relaxing Resort & Spa.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is a very relaxing place, it was nice to spend a week there with my husband
2019 年 9 月入住 6 晚
Eka 于 2019年11月19日 的回复
Dear Valued Partner, Thank you for taking the time to share your experience stay at Bali Relaxing Resort & Spa. We appreciate your feedback on our hotel and service. Your valuable feedback has been noted for improvement. Once again, thank you. We hope to welcome you again in the near future with a more enjoyable experience at our hotel.

6/10 一般

真实旅客

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
I was disappointed with some staff members - there lack of friendliness and unwillingness to assist. Pool toys - additional charge to use.
2019 年 8 月入住 4 晚
Management Team 于 2019年09月9日 的回复
Dear Valued Guest, Thank you for your feedback. We have noted your constructive feedback about the service staff. We will share your valuable feedback with our team for further check and improvement in the future. We would like to thank you very much for being a part of our improvement and we are looking forward to welcoming you back to stay with us in the near future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Frühstück ist eher asiatisch ausgerichtet. Sonst super Hotel als günstige Alternative zu den teuren Hotels am Nusa Dua Beach.
2019 年 7 月入住 5 晚
Management Team 于 2019年07月15日 的回复
Dear valued guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

10/10 超赞

真实旅客

2019 年 6 月入住 4 晚
Management 于 2019年07月15日 的回复
Dear valued guest, We thanked you for your time taking feedback about our property. Hopefully, we can serve you on another occasion at Bali Relaxing Resort and Spa

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Niet zo groot hotel, aan het strand heerlijk Vriendelijk personeel .
2019 年 4 月入住 13 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
Frühstück leider auf Chinesen ausgelegt auf Nachfrage bekam ich aber auch andere Sachen Die nächtliche Anreise der Chinesen war sehr laut und wurde auch auf Abmahnung vom Hotel nicht unterbunden.Ansonsten würde ich wieder dort Urlaub machen wen der Preis stimmt ?
2019 年 4 月入住 22 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible customer service, don’t stay here.
It took about an hr for me to check in because this hotel completely missed my booking (which was booked and paid for months ago). The front desk manager (Joni) made up numerous excuses but wasn’t able to apologize or explain what happened....he even went into hiding in the office, awful customer service. I was then checked into a room with drainage problems and with flies roaming the room/bathroom. Eventually, upon further request I was transferred to another room. Overall, hotel is a little run down, lacked maintenance and run by somebody that’s poorly trained......I would not recommend anybody to stay here so think twice before booking. Def pay a bit more for other options around the area.
2019 年 4 月入住 2 晚

8/10 还可以

AB，Indiana

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I liked the Hotel. Loved the breakfast. Staff were GREAT! Everyone is always willing to help you. The only thing I didn’t like was they allow smoking in the Restaurant wich that ruined my breakfast twice :( If you looking for a night live this is not your place. I stayed 5 days and then I moved to Kuta beach, honestly I liked better there because of the variety of places to eat, shopping and things to do. Of course, it’ll be busy and noisy. Next time I’ll stay more time in Kuta, then I’ll move to Nusa Dua to relax a couple days.
2019 年 3 月入住 5 晚
Management Team 于 2019年04月23日 的回复
Dear valued guest, Thank you for your feedback. Regarding the smoking allowed in the restaurant, the restaurant are open area. However, we have noted your constructive feedback. We will share your valuable feedback to our team for further improvement in the future. We would like to thank you very much for being a part of our improvement and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Management Team

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was great to have a facility with full amenities for my final days in Bali. Staff were friendly and helpful. Was nice to have the breakfast buffet on site.
2019 年 3 月入住 3 晚
Management Team. 于 2019年04月6日 的回复
Dear Valued Guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience at Bali Relaxing Resort & Spa.

6/10 一般

sri bimo adhi

满意：清洁度、员工和服务、住宿条件和设施
Security dan staf kurang ramah. Makanan kurang variatif dan kurang lezat.
2019 年 2 月入住 5 晚
Management Team 于 2019年04月23日 的回复
Dear Sri Bimo Adhi, Terimakasih atas email masukan bapak. Perwakilan dari team management , kami mohon maaf atas ketidaknyamanan yang bapak alami terkait dengan security dan staff yang kurang ramah , tentunya kami akan memberitahukan staff agar kedepannya bisa menjadi lebih baik. Terimakasih.

10/10 超赞

Morten

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really nice.
Really nice place and nice pool - super staff
2019 年 1 月入住 5 晚
Suyandya 于 2019年02月22日 的回复
Dear Mr Morten, Thanks you very much for your staying with us and hope will see you again in other holiday. Best regards

8/10 还可以

j

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Located in Tanjung Benoa (rather than Nusa Dua), close to water sport activities, restourants and bar (not as busy as Kuta). Need own transport if need more than that. Staff are very freindly and heplful. Room is big with very basic furnitures, but with waterview and spectacular sunrise. Nice and comfortable bed. Big swimming pool and "private" beach. Breakfast is basic (free), but dinner menu is nice, love the banana fried. Nice and relaxing massage.
2019 年 1 月入住 3 晚
suyadnya 于 2019年02月22日 的回复
Hope find you good health,Thank you very much for your stay with us and hope will see you again in the next holiday. Best regard

8/10 还可以

joungsoo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가성비좋은리조트
가격대비 훌륭한 리조트입니다. 자체해변도있어서 좋구요, 다만, 중국인들 숙박이 많아서 그런지 식사가 중국식이었어요~
2019 年 1 月入住 4 晚
Suyadnya 于 2019年02月22日 的回复
Dear Mr Joungsoo, Hope find you well, Thanks for your staying with us and we do hope will see you again in next holiday. Best regards

8/10 还可以

Ricky，North London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel with large swimming pool and very close to the beach
2019 年 1 月入住 14 晚
suyadnya 于 2019年02月22日 的回复
Dear Mr Ricky, Thanks your for your kind comment and please apologizes us if during your stay not in your expectation and hope will see you again next holiday. Best regards

8/10 还可以

Alix

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value near Nusa Dua
Great spot, good value for money. Nice pool area and good beach. Arrived late (1.30am) and quick check-in and welcome drink.
2019 年 1 月入住 1 晚
suyadnya 于 2019年02月22日 的回复
Dear Alix, Hope find you well, Thank you for staying with us and hope will see you again next holiday. Best regards

10/10 超赞

真实旅客

2018 年 12 月入住 11 晚
Eka 于 2019年01月8日 的回复
Dear Valued Guest, Thank you for staying with us, we wish you as our repeater guest and we can serve you on another occasion.

8/10 还可以

Antonio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 7 晚
suyadnya 于 2018年12月27日 的回复
thanks for your staying with us and hope will see you again next holiday Best regard

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good 👌👌👌👌No complain Big swimming pool Near beach
2018 年 12 月入住 1 晚
suyadnya 于 2018年12月27日 的回复
with pleasure to receive your comment and hope will see you again next holiday. Thanks & regard

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel quiet! For quiet people is percect . If you like nightlive is not the place. Beach is little and lot of asian food. Good service to provide scooter and help for looking place.
2018 年 11 月入住 3 晚
suyadnya 于 2018年12月27日 的回复
Thanks for your kind comment and hope will back again in others holiday. Best regard

10/10 超赞

Cheerie，Toronto, Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff are great and very accomodating. A hidden gem!!! That we're glad we found. Will stay here again given a chance. Restaurant prices are reasonable and taste good. Clean pool and beach front. Love...love!!!
2018 年 10 月入住 3 晚
suyadnya 于 2018年12月27日 的回复
Thanks for staying with us and hope will come again in other occasion. Best regard

8/10 还可以

Will，Melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient to the beach, pool is lovely, buffet breakfast was good. Didn’t eat other meals there, didn’t see many people in there.
2018 年 10 月入住 6 晚

8/10 还可以

Jenipher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hospitality at its best!
The Service by all the staff was simply awesome. The hotel is perfectly located along the beach. I enjoyed the breakfast which included local Asian cuisine. Its good to travel and taste the local food. The room was also comfortable. I enjoyed my stay. Great value for money. Only thing is the prices of the Spa were different from what is shown on the website. Great WIFI.
2018 年 10 月入住 9 晚